Eswar Prasad Manipatruni - Service Engineering - Grade E - TDNewton

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ESWAR PRASAD 27/11/1992

INDIAN
+44 743 883 6890 / +91 943 744 1717
MANIPATRUNI meswarprasad@gmail.com

PROFILE WORK EXPERIENCE

SRE leader with a zeal for data-driven ops 01 /2024 – PRESENT HYDERABAD , INDIA
engineering. Site Reliability Engineer
Applied predictive analytics to achieve 99.9% service Infosys Limited
availability and reliability, and cut critical incidents by Client: American Express
25%. Facilitate and coordinate the Openshift containers
Innovator and facilitator of the SRE model transition, upgrade activity for all Tier-0 & Tier-1 applications.
enforcing best practices such as SLIs, SLOs, error
budgets, and blameless postmortems. 09/201 9 – 01 /2024 B RIGHTON , UNITED KINGDOM
Complex cloud-native and microservices expert. Site Reliability Engineer
Infosys Limited
Client: American Express
SKILLS Increased deployment success rate to 99% by
collaborating with developers, QA engineers and
INFRASTRUCTURE AS CODE ( IAC ) product managers to secure high-quality code and
Terraform bug fixes.
Ansible Improved system up-time to 99.9% by conducting
postmortems and implementing preventive measures.
PLATFORM MANAGEMENT Minimised downtime by 75% by creating intelligent
Kubernetes alerts that monitored events and delivered
OpenShift troubleshooting details.
AWS Boosted efficiency by 50% and saved 20+ hours
weekly by automating tools and processes.
APP LIC ATION PERFORMANC E MONITORING ( APM) Reduced customer escalations by 60% by
Splunk implementing new SLAs and SLOs.
Prometheus Enhanced efficiency by 40% and facilitated issue
Grafana resolution by developing a performance monitoring
dashboard for APIs.
CORE
Linux / Unix 02/201 7 – 0 8/201 9 PUNE , INDIA
Cloud Networking Technology Analyst
Infosys Limited
FUNCTIONAL Client: American Express
Credit Card / Fintech Spearheaded a cross-functional team to upgrade vital
Cloud Architect applications, ensuring less than 1% downtime and
seamless business continuity.
CODING / S C RIPTING LANGUAGES Built user-friendly dashboards and automated reports
Bash / Shell Scripting for business users to simplify data collection and
Java / VertX reporting, saving over 30 hours per week.

02/201 5 – 01 /201 7 PUNE , INDIA


EDUCATION Senior Systems Engineer
Infosys Limited
0 5/201 0 – 0 6/201 4 B HUBANESWAR , INDIA Client: AT&T
Electronics & Telecommunication | Bachelor Led the change management and release cycle,
of Technology insuring smooth transitions and minimal disruption.
Orissa Engineering College Enhanced stakeholder communication by imposing a
centralized platform, resulting in a 60% boost in
collaboration efficiency.

Hyderabad, India
www.linkedin.com/in/meswarprasad

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