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Strata Logistics Customer Introduction Pack
Strata Logistics Customer Introduction Pack
Strata Logistics Customer Introduction Pack
Through sustained service improvements, increasing availability and modernisation of fleet and
transport operations, our customer experience is ultimately improved. In fact, one of our key
strengths is our ability to flex dramatically, hitting big numbers in peak periods when other suppliers
struggle.
To date we have an excess of £80 million in savings delivered and we believe that we can offer a solu-
tion, that will deliver numerous financial and operational benefits whilst simplifying the operation,
thus allowing your team to concentrate on more pressing, day to day, operational issues.
At Strata we have recruited an experienced and accomplished team who are very familiar with 3pl
and parcel delivery operations and can react appropriately and adapt to changing priorities and eve-
ryday challenges you may face.
With our 24/7 support there will always be someone to answer or help with your query. We pride
ourselves on our ability to understand your business needs and develop a 'Best in Class' solution for
you, whilst also bringing employment to the local community. At Strata Logistics we select the right
contractor to support you and then track all activity from our centralised planning department to en-
sure you receive the service you deserve.
Our Billing Process At Strata we understand that billing procedures can vary depend-
1. All contractors send run information to Strata Logistics ing on your specific requirements and that many companies al-
ready have their own procedures in place which we are more
2. Strata Logistics verifies this information with the customer (You)
than happy to adhere to, just make your request known. If not ,
3. The customer (You) authorises the costings
we will be happy to put a simple solution in place to meet your
4. Customer (You) receives one invoice detailing all requirements in companies needs!
the frequency requested (daily/weekly)
The customer, (You) is in receipt of all the information required
5. Customer (You) pays one supplier, not multiple but from one source of contact, not multiple.
Why choose Strata Logistics ?
At Strata Logistics we believe our ’one point of contact’ for clients and close, tight manage-
ment of partners offers a unique model that allows for a ‘National’ contract at ’Local Rates’.
Strata’s services provides an ultimate, fully flexible operating model in order to react to sea-
sonal peaks and troughs. At Strata we aim to deliver tangible business results by providing
you with a endless number of key benefits;
Flexibility 1 Contract
Competitive Rates 1 SLA
Excellent Service 1 Point of Contact
Low Overheads 1 Invoice – Payment Terms
Minimal Stem Mileage Breakdown Plan
Scalability 24/7 Contact
Reliability Shared financial benefit