Strata Logistics Customer Introduction Pack

You might also like

Download as pdf or txt
Download as pdf or txt
You are on page 1of 6

A COMPLETE GUIDE TO

OUR LOGISTICS SERVICES

Page 1 Contact us 01462 659876


Thank you for your enquiry
At Strata Logistics we believe that our 24/7 service could help you generate a more cost effective op-
eration. With over 20 years of industry experience we have the expertise to provide you with a
unique business model allowing you to increase the level of traction provided by 3rd party suppliers,
centralising management under one service provider.

Through sustained service improvements, increasing availability and modernisation of fleet and
transport operations, our customer experience is ultimately improved. In fact, one of our key
strengths is our ability to flex dramatically, hitting big numbers in peak periods when other suppliers
struggle.

To date we have an excess of £80 million in savings delivered and we believe that we can offer a solu-
tion, that will deliver numerous financial and operational benefits whilst simplifying the operation,
thus allowing your team to concentrate on more pressing, day to day, operational issues.

At Strata we have recruited an experienced and accomplished team who are very familiar with 3pl
and parcel delivery operations and can react appropriately and adapt to changing priorities and eve-
ryday challenges you may face.

Our Customers—Our Promise

With our 24/7 support there will always be someone to answer or help with your query. We pride
ourselves on our ability to understand your business needs and develop a 'Best in Class' solution for
you, whilst also bringing employment to the local community. At Strata Logistics we select the right
contractor to support you and then track all activity from our centralised planning department to en-
sure you receive the service you deserve.

Get in touch: 01462 659 876


www.stratalogistics.com

Page 2 Contact us 01462 659876


The Strata Process
Our Booking Process
1. As a Strata Logistics customer you send us all of your
1. The Customer (You)
requirements for jobs that need filling.

2. These requirements are reviewed by the Strata Logis-


Job 1 Job 2 Job 3 Job 4
tics team and distributed as appropriate to the rele-
vant contractors in the area, including all paperwork
2. Strata Logistics
that needs populating and returning to the customer.

3. All contractors send the details of the drivers names,


Contractor 1 Contractor 2 Contractor 3 Contractor 4
number and vehicle registration back to Strata Logis-
tics.
3. Strata Logistics
4. Strata Logistics send you a consolidated set of infor-
mation with all of the available drivers details.
4. The Customer (You)

Our Billing Process At Strata we understand that billing procedures can vary depend-
1. All contractors send run information to Strata Logistics ing on your specific requirements and that many companies al-
ready have their own procedures in place which we are more
2. Strata Logistics verifies this information with the customer (You)
than happy to adhere to, just make your request known. If not ,
3. The customer (You) authorises the costings
we will be happy to put a simple solution in place to meet your
4. Customer (You) receives one invoice detailing all requirements in companies needs!
the frequency requested (daily/weekly)
The customer, (You) is in receipt of all the information required
5. Customer (You) pays one supplier, not multiple but from one source of contact, not multiple.
Why choose Strata Logistics ?

At Strata Logistics we believe our ’one point of contact’ for clients and close, tight manage-
ment of partners offers a unique model that allows for a ‘National’ contract at ’Local Rates’.
Strata’s services provides an ultimate, fully flexible operating model in order to react to sea-
sonal peaks and troughs. At Strata we aim to deliver tangible business results by providing
you with a endless number of key benefits;

 Flexibility  1 Contract
 Competitive Rates  1 SLA
 Excellent Service  1 Point of Contact
 Low Overheads  1 Invoice – Payment Terms
 Minimal Stem Mileage  Breakdown Plan
 Scalability  24/7 Contact
 Reliability  Shared financial benefit

Companies trusting Strata Logistics and already


benefiting from our services

Page 3 Contact us 01462 659876


Page 4 Contact us 01462 659876
Get in touch: 01767 686166
www.stratalogistics.com

Page 5 Contact us 01462 659876

You might also like