BPLO Citizen's Charter

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Marikina Citizen’s Charter

BUSINESS PERMITS AND


LICENSING OFFICE
CITIZEN’S CHARTER
2021 (1ST EDITION)

MANDATE : The Business Permits and Licensing Office (BPLO) is primarily


created/organized to regulate the entry and operations of all business
establishments in the City. In the fulfillment of this mandate, it
undertakes business assessment, issuance of business permits and
licenses, monitoring an imposition of mandatory standards to ensure
compliance with applicable laws, rules and regulations in order to
protect the interest of the public and to promote greater commercial
activity for general welfare of the City.
VISION : To become a model of excellence among the departments of the City
Government widely recognized for its dedication and commitment to
public service through a dedicated, highly trained and motivated
workforce that promotes integrity and professionalism.
MISSION : To provide the public with the highest level of service in an efficient,
courteous and competent manner in order to create an environment
that encourages economic development and promotes investment In
the City.

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Marikina Citizen’s Charter

LIST OF SERVICES

OFFICE AND SERVICES PAGE No.


BUSINESS PERMITS AND LICENSING OFFICE

External Services

1. New Business Registration 3

2. Renewal of Business 5

3. Amendments

a. Change of Ownership 7

b. Change of Tradename 8

c. Change of Business Address 9

d. Change of Nature of Business 11

e. Additional Nature of Business 12

4. Contractor/Non-Contractor/Government Project 14

5. Retirement of Business 16

6. Occupational Permit 18

7. Special Permits 19

8. Certification (No Record on 21


File/Amendments/Retirement/Business Registered/Status)

9. Certified True Copy of Business 22

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Marikina Citizen’s Charter

INTERNAL SERVICES

I. New Business Registration


➢ The practice of making one's living by engaging in commerce. not existing before; made,
introduced, or discovered recently or now for the first time

Department Office: Business Permits and Licensing Office


Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. Walk – in Clients
1. Zoning Clearance
Integrated to BPLS (BPLO)
One (1) Photocopy
2. Picture of Business Establishment
(showing permanent signboard and
sidewalk)
3. Singe Proprietorship
DTI Registration DTI
One (1) Photocopy
4. Corporation / Partnership
SEC Registration
SEC
One (1) Photocopy of
Articles and Bylaws
5. Cooperative
CDA Registration CDA
One (1) Photocopy
6. Valid ID(s)
One (1) Photocopy
7. Certificate of Compliance Engineering, BFP, CHO, CEMO (If Necessary)
8. If Representative
a. Single Proprietorship
Authorization from the owner
b. Corporation
Secretary Certificate

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Marikina Citizen’s Charter

INTERNAL SERVICES

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. Rosalinda Gulosino
License Officer III
2. Susana Ordoñez
License Officer II
3. Glenda Bondoc
Clerk III
4. Arleen Jusayan
1. FILE Clerk III
Submit duly 5. Sheilla Rigon
Evaluation, Admin Aide I
accomplished
Assessment, 15 minutes 6. Joanna Lopez
application form Revenue Code
Billing and Permit Admin Aide I
with complete of Marikina City
requirements Chapters 7. Clarisse Austria
4, 5, 6, 11 Admin Aide I
10, 13, 26, 30, 8. Rhodora Go
33 Admin Assistant
9. Keith Aramil
Admin Aide I
10. Rhoda Dimayuga
Project Based
1. Erlita Cruz
Admin Aide I
2. Merlyn Jacinto
Treasury Office Admin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment Admin Aide I
4. Junella Navarro
Admin Aide I

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


B. Online Registration
1. Visit www.marikina.gov.ph Marikina Website (https://bplo.marikina.gov.ph/bplo.html)
AGENCY FEES TO PROCESSING
CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. REGISTER AND Revenue Code
PAY of Marikina City
Online
https:/payment. Chapters 1. Richard Adriano
(Assessment, 15 minutes
marikina.gov.ph/ 4, 5, 6, 11 Computer Operator III
Billing and Permit) 10, 13, 26, 30,
Marikina/Online
Services/ 33

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Marikina Citizen’s Charter

INTERNAL SERVICES

II. Renewal of Business


➢ Existing business, corporation, or other entity engaged in the active conduct of a trade or
business at a location within the enterprise zone prior to the date the authority designated
the area as an enterprise.

Department Office: Business Permits and Licensing Office


Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. Walk – in Clients
1. Marikina Business Portal Compliance Engineering, BFP, CHO, CEMO
2. Financial Statement / Quarterly Vat
Returns / Monthly Percentage Tax BIR
Photocopies
3. Valid ID
One (1) Photocopy
4. If Representative
a. Single Proprietorship
Authorization from the owner
b. Corporation
Secretary Certificate

5
Marikina Citizen’s Charter

INTERNAL SERVICES

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. Rosalinda Gulosino
License Officer III
2. Susana Ordoñez
License Officer II
3. Glenda Bondoc
Clerk III
4. Arleen Jusayan
1. FILE Clerk III
Submit duly 5. Sheilla Rigon
Evaluation, Admin Aide I
accomplished
Assessment, 15 minutes 6. Joanna Lopez
application form
Billing and Permit Admin Aide I
with complete Revenue Code
requirements of Marikina City 7. Clarisse Austria
Chapters Admin Aide I
4, 5, 6, 11 8. Rhodora Go
10, 13, 26, 30, Admin Assistant
33 9. Keith Aramil
Admin Aide I
10. Rhoda Dimayuga
Project Based
1. Erlita Cruz
Admin Aide I
2. Merlyn Jacinto
Treasury Office Admin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment Admin Aide I
4. Junella Navarro
Admin Aide I

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


B. Online Registration
1. Visit www.marikina.gov.ph Marikina Website (https://bplo.marikina.gov.ph/bplo.html)
AGENCY FEES TO PROCESSING
CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. REGISTER AND Revenue Code
PAY of Marikina City
Online
https:/payment. Chapters 1. Richard Adriano
(Assessment, 15 minutes
marikina.gov.ph/ 4, 5, 6, 11 Computer Operator III
Billing and Permit)
Marikina/Online 10, 13, 26, 30,
Services/ 33

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Marikina Citizen’s Charter

INTERNAL SERVICES

III. Amendments
➢ Used in the registration procedure includes the process of changing/altering a document
to change or modify entries therein by a requesting party.

A. Change of Ownership
Department Office: Business Permits and Licensing Office
Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. Single Proprietorship
1. DTI Registration DTI
2. Affidavit of Change of Ownership
3. Deed of Conveyance
4. Original Business Permit
5. Authorization Letter
6. Valid ID (s)
(Owner, New Owner, Representative)
B. Corporation to Corporation
1. SEC Amended SEC
2. Board Resolution
3. Secretary Certificate
4. Original Business Permit
5. Authorization Letter
6. Valid ID (s)
Authorize Signatory
Authorize Representative

➢ Public Market / Market Zone


Goodwill / Deed of Assignment
Market Clearance City Market Office
Treasurer's Clearance City Treasurer’s Office
➢ Death Certificate Philippine Statistics Authority /
Local Civil Registry
➢ Affidavit of Agreement
Photocopies must be submitted to BPLO

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Marikina Citizen’s Charter

INTERNAL SERVICES
AGENCY FEES TO PROCESSING
CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly 1. Sheilla Rigon
Evaluation,
accomplished Admin Aide I
Assessment, 15 minutes
application form 2. Rhoda Dimayuga
Billing and Permit Admin Aide I
with complete
Revenue Code
requirements
of Marikina City
1. Erlita Cruz
Chapters
Admin Aide I
13
2. Merlyn Jacinto
Treasury Office Sec. 74
Admin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment
Admin Aide I
4. Junella Navarro
Admin Aide I

B. Change of Tradename
Department Office: Business Permits and Licensing Office
Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. Single Proprietorship
1. DTI Registration DTI
2. Affidavit of Change of Tradename
3. Original Business Permit
4. Authorization Letter
5. Valid ID (s)
(Owner, New Owner, Representative)
B. Corporation
1. Amended SEC SEC
2. Secretary Certificate
3. Original Business Permit
C. If Rented
1. Contract of Lease
2. Consent Letter
Photocopies must be submitted to BPLO

8
Marikina Citizen’s Charter

INTERNAL SERVICES

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly 1. Sheilla Rigon
Evaluation,
accomplished Admin Aide I
Assessment, 15 minutes
application form 2. Rhoda Dimayuga
Billing and Permit
with complete Admin Aide I
requirements Revenue Code
of Marikina City
Chapters 1. Erlita Cruz
Admin Aide I
13
2. Merlyn Jacinto
Treasury Office Sec. 74
Admin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment
Admin Aide I
4. Junella Navarro
Admin Aide I

C. Change Business Address


Department Office: Business Permits and Licensing Office
Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. Single Proprietorship
1. Zoning Clearance Integrated to BPLS (BPLO)
2. Affidavit of Change of Business
Address
3. Proof of Ownership/Lease/Use
4. Original Business Permit
5. Authorization Letter
6. Valid ID (s)
(Owner, Representative)

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Marikina Citizen’s Charter

INTERNAL SERVICES

B. For Corporation
1. Zoning Clearance Integrated to BPLS (BPLO)
2. Original Business Permit
3. Secretary Certificate
4. Proof of Ownership/Lease/Use
5. Valid ID (s) Authorize
Signatory Authorize
Representative
Photocopies must be submitted to BPLO

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly 1. Sheilla Rigon
Evaluation,
accomplished Admin Aide I
Assessment, 15 minutes
application form 2. Rhoda Dimayuga
Billing and Permit
with complete Admin Aide I
Revenue Code
requirements
of Marikina City
1. Erlita Cruz
Chapters
Admin Aide I
13
Sec. 74 2. Merlyn Jacinto
Treasury Office Admin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment Admin Aide I
4. Junella Navarro
Admin Aide I

10
Marikina Citizen’s Charter

INTERNAL SERVICES

D. Change Nature of Business


Department Office: Business Permits and Licensing Office
Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. Single Proprietorship
1. Zoning Clearance Integrated to BPLS (BPLO)
2. DTI Registration DTI
3. Affidavit of Change of Nature of
Business
4. Original Business Permit
5. Authorization Letter
6. Valid ID (s)
(Owner, Representative)
B. Corporation
1. Zoning Clearance City Planning Office
2. SEC Amended SEC
3. Secretary Certificate
4. Original Business Permit
5. Valid ID (s)
(Owner, Representative)
Photocopies must be submitted to BPLO

11
Marikina Citizen’s Charter

INTERNAL SERVICES

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly 1. Sheilla Rigon
Evaluation,
accomplished Admin Aide I
Assessment, 15 minutes
application form 2. Rhoda Dimayuga
Billing and Permit
with complete Admin Aide I
requirements Revenue Code
of Marikina City
Chapters 1. Erlita Cruz
Admin Aide I
13
2. Merlyn Jacinto
Treasury Office Sec. 74
Admin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment
Admin Aide I
4. Junella Navarro
Admin Aide I

E. Additional Nature of Business


Department Office: Business Permits and Licensing Office
Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. Single Proprietorship
1. Zoning Clearance Integrated to BPLS (BPLO)
2. Affidavit of Additional
Nature of Business
3. Original Business Permit
4. Authorization Letter
5. Valid ID (s)
(Owner, Representative)
Photocopies must be submitted to BPLO

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Marikina Citizen’s Charter

INTERNAL SERVICES

B. For Corporation
1. Zoning Clearance Integrated to BPLS (BPLO)
2. SEC Amended SEC
3. Secretary Certificate
4. Original Business Permit
5. Valid ID (s)
Authorize Signatory
Authorize Representative
Photocopies must be submitted to BPLO

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly 1. Sheilla Rigon
Evaluation,
accomplished Admin Aide I
Assessment, 15 minutes
application form 2. Rhoda Dimayuga
Billing and Permit Admin Aide I
with complete
Revenue Code
requirements
of Marikina City
1. Erlita Cruz
Chapter
Admin Aide I
13
2. Merlyn Jacinto
Treasury Office Sec. 74
Admin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment Admin Aide I
4. Junella Navarro
Admin Aide I

13
Marikina Citizen’s Charter

INTERNAL SERVICES

IV. Contractor/Non-Contractor/Government Project


➢ A person or company that undertakes a contract to provide materials or labor to
perform a service or do a job.

Department Office: Business Permits and Licensing Office


Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. Contractor
1. Barangay Clearance Barangay Hall
2. Bill of Materials
3. PRC/PTR
4. PCAB DTI
5. Locational Clearance City Planning Office
6. Authorization Letter
7. Valid ID (s)
Photocopies must be submitted to BPLO

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly 1. Glenda Bondoc
Evaluation,
accomplished Clerk III
Assessment, 15 minutes
application form 2. Sheilla Rigon
Billing and Permit Admin Aide I
with complete Revenue Code
requirements of Marikina City
Chapters 1. Erlita Cruz
4, 5, 6, 11 Admin Aide I
10, 13, 26, 30, 2. Merlyn Jacinto
Treasury Office 33 Admin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment
Admin Aide I
4. Junella Navarro
Admin Aide I

14
Marikina Citizen’s Charter

INTERNAL SERVICES

B. Non-Marikina Based Contractor


1. Barangay Clearance Barangay Hall
2. Bill of Materials
3. PRC/PTR
4. PCAB DTI
5. Locational Clearance City Planning Office
6. Authorization Letter
7. Valid ID (s)
8. Affidavit of Non-Contractor
(Owner, Engineer / Architect will
act as the Supervisor / designer of
the Plan
Photocopies must be submitted to BPLO
AGENCY FEES TO PROCESSING
CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly 1. Glenda Bondoc
Evaluation,
accomplished Clerk III
Assessment, 15 minutes
application form 2. Sheilla Rigon
Billing and Permit Admin Aide I
with complete Revenue Code
requirements of Marikina City
Chapters 1. Erlita Cruz
4, 5, 6, 11 Admin Aide I
10, 13, 26, 30, 2. Merlyn Jacinto
Treasury Office 33 Admin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment
Admin Aide I
4. Junella Navarro
Admin Aide I
C. Contractor/Non-Contractor/Government Project
1. Barangay Permit Barangay Hall
2. Contract of Agreement / Award
3. Notice to Proceed Project
4. PCAB from DTI DTI
5. Authorization Letter
6. Valid ID (s)
Photocopies must be submitted to BPLO

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Marikina Citizen’s Charter

INTERNAL SERVICES

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly 1. Glenda Bondoc
Evaluation,
accomplished Clerk III
Assessment, 15 minutes
application form 2. Sheilla Rigon
Billing and Permit
with complete Revenue Code Admin Aide I
requirements of Marikina City
Chapters 1. Erlita Cruz
4, 5, 6, 11 Admin Aide I
10, 13, 26, 30, 2. Merlyn Jacinto
Treasury Office 33 Amin Aide I
1. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment
Admin Aide I
4. Junella Navarro
Admin Aide I

V. Retirement of Business
➢ Any person who discontinues or closes his business operations

Department Office: Business Permits and Licensing Office


Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Original Business Permit
2. Original Official Receipt
3. Notarized Application for
Business Retirement
4. Secretary Certificate
(Corp. Only)
5. Financial Statement
(Prior and Current Year)
6. Authorization/Consent Letter
7. Photocopy of Valid I.D. of
Company Owner / Applicant

16
Marikina Citizen’s Charter

INTERNAL SERVICES

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly
Evaluation,
accomplished 1. Joanna Lopez
Assessment, 15 minutes
application form Admin Aide I
Billing and Permit
with complete
Revenue Code
requirements
of Marikina City
Chapters 1. Erlita Cruz
Admin Aide I
4
Sec. 32 2. Merlyn Jacinto
Treasury Office
Amin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment
Admin Aide I
4. Junella Navarro
Admin Aide I

17
Marikina Citizen’s Charter

INTERNAL SERVICES
VI. Occupational Permit
➢ An individual Mayor's Permit required for workers or employees, whether temporary or
permanent, working within the jurisdiction of the City.

Department Office: Business Permits and Licensing Office


Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application Form BPLO
AGENCY FEES TO PROCESSING
CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. Fill-up Form
Encoding
Parental Consent if
Issuance of 1. Hernando de Leon
applicant is a 15 minutes
Occupational Admin Aide I
minor (17 yrs. old
Permit
below) Revenue Code
of Marikina City 1. Erlita Cruz
Chapter 13 Admin Aide I
Sec. 64 2. Merlyn Jacinto
Treasury Office (d) Amin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment Admin Aide I
4. Junella Navarro
Admin Aide I

18
Marikina Citizen’s Charter

INTERNAL SERVICES

VII. Special Permits


➢ Permission granted specifically on application in advance for a specific period of time.

Department Office: Business Permits and Licensing Office


Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Zoning Clearance City Planning Office
2. DTI Registration DTI
3. SEC Registration
SEC
Articles and Bylaws
4. Barangay Permit Barangay Hall
5. Authorization Letter
(Owner, Representative)
If Corporation
Secretary Certificate
6. Picture of Business Establishment
(showing permanent signboard and
sidewalk)
7. Valid ID (s)
➢ If Renting
Contract of Lease /
Contract Agreement
➢ If Complex / Highly Technical
City Council Resolution City Council
Barangay Resolution Barangay Hall
Certificate of Compliance (Engineering, Fire, Health, CEMO)
Photocopies must be submitted to BPLO

19
Marikina Citizen’s Charter

INTERNAL SERVICES

AGENCY FEES TO PROCESSING


CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. FILE
Submit duly 1. Sheilla Rigon
Evaluation,
accomplished Admin Aide I
Assessment, 15 minutes
application form 2. Keith Aramil
Billing and Permit
with complete Revenue Code Admin Aide I
requirements of Marikina City
Chapters 1. Erlita Cruz
4, 5, 6, 11 Admin Aide I
10, 13, 26, 30, 2. Merlyn Jacinto
Treasury Office 33 Amin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment
Admin Aide I
4. Junella Navarro
Admin Aide I

20
Marikina Citizen’s Charter

INTERNAL SERVICES

VIII. CERTIFICATION (No Record on File/Amendments/Retirement/Business Registered/Status)


➢ The action or process of providing someone or something with an official document
attesting to a status or level of achievement.

Department Office: Business Permits and Licensing Office


Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request Letter
Authorization Letter
Valid ID (s)
➢ If Corporation
Secretary Certificate
AGENCY FEES TO PROCESSING
CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. Request
records will
1. FILE be verified
1. Carina Santos
Submit the 2. Certification 15 minutes
License Officer III
requirements will be signed
Revenue Code
by the BPLO
Chief of Marikina City
Chapter
1. Erlita Cruz
22
Admin Aide I
Section 103
2. Merlyn Jacinto
Treasury Office (b)
Amin Aide I
2. PAY Cashier 15 minutes 3. Heidi Poncio
Received Payment
Admin Aide I
4. Junella Navarro
Admin Aide I

21
Marikina Citizen’s Charter

INTERNAL SERVICES

IX. CERTIFIED TRUE COPY OF BUSINESS


➢ A copy (often a photocopy) of a primary document that has on it an endorsement or
certificates that it is a true copy of the primary document. It does not certify that the
primary document is genuine, only that it is a true copy of the primary document.

Department Office: Business Permits and Licensing Office


Classification: Simple
Type of Transaction: Government to Citizen
Who may avail: Business Taxpayers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request Letter
Authorization Letter
Valid ID (s)
➢ If Corporation
Secretary Certificate
AGENCY FEES TO PROCESSING
CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
Documents will
1. FILE
be certified and 1. Carina Santos
Submit the 15 minutes
signed by the License Officer III
requirements
BPLO Chief Revenue Code
of Marikina City 1. Erlita Cruz
Chapter Admin Aide I
22 2. Merlyn Jacinto
Treasury Office Section 103 Amin Aide I
2. PAY (b) 15 minutes 3. Heidi Poncio
Cashier
Admin Aide I
4. Junella Navarro
Admin Aide I

22
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.AN,,'fl.1t1RIO., TAPE, , ••• ,
AUTHORITY

NAKARANAS KA NA BA
NC ALINMAN SA MCA ITO?
• TINANGGIHAN ANG APLIKASYON KAHIT KUMPLETO ANG DOKUMENTO
• BINIGYAN NG REQUIREMENTS O BAYARIN NA WALA SA CITIZEN'S CHARTER
• 'DI NAKATANGGAP NG WRITTEN NOTICE SA HINDI APRUBADONGAPLIKASYON
• LAGPAS SA 3-7-20 RULE ANG PROCESSING TIME
• WALANG OFFICIAL RECEIPT
• IDINAAN SA FIXER ANG TRANSAKSYON
• CUT-OFF SYSTEM AT NOON BREAK

O NAIS MONG MAAKSYUNAN ACAD ANG NAKABINBIN MONG APUKASYON?

MABIGAT ANG PARUSA Kun unan beses:


PARASAMGA • 6 napangalawang
Kung buwang suspensyon
beses o sa gobyemo
sangkot sa fixing:
MAPAlUTUNAVANG
• Sibak sa serbisyo
SANGKOTSA • 'Di na maaaring humawak ng pampublikong tanggapan
RED TAPE AYON SA • Tanggal ang retirement benefits
• 1 hanggang 6 na taong pagkakakulong
REPUBLICACT TI032 • PS00,000 hanggang P2,000,000 na multa

AUTOMATIC APPROVAL NAMAN SA KUMPLETONC APLIKASYON

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