AGUSAN DEL SUR STATE COLLEGE OF AGRICULTURE AND TECHNOLOGY

ASSCAT-BASED MONITORING AND TRACKING SYSTEM

FOR ICT EQUIPMENT PREVENTIVE MAINTENANCE

FRITCH MEQUIBAS

BACHELOR OF SCIENCE IN INFORMATION SYSTEM

ii
AGUSAN DEL SUR STATE COLLEGE OF AGRICULTURE AND TECHNOLOGY
BACHELOR OF SCIENCE IN INFORMATION SYSTEM

FRITCH MEQUIBAS
ASSCAT-Based Monitoring and Tracking System for ICT Equipment
Preventive Maintenance

Thesis Adviser
Veligen O. Berueda
College of Computing and Information Sciences

TRANSMITTAL SHEET

iii
This undergraduate Capstone Project Outline, entitled “ASSCAT-BASED
MONITORING AND TRACKING SYSTEM FOR ICT EQUIPMENT
PREVENTIVE MAINTENANCE ” prepared and submitted by FRITCH
MEQUIBAS in partial fulfillment of the requirements for the degree of
BACHELOR OF SCIENCE IN INFORMATION SYSTEM is hereby
accepted and endorsed:

VELIGEN O. BERUEDA
Capstone Adviser

_______________
Date

iv
 APPROVAL SHEET

This undergraduate Capstone Project Outline, entitled “ASSCAT-BASED

MONITORING AND TRACKING SYSTEM FOR ICT EQUIPMENT
PREVENTIVE MAINTENANCE ” prepared and submitted by FRITCH
MEQUIBAS in partial fulfillment of the requirements for the degree of
BACHELOR OF SCIENCE IN INFORMATION SYSTEM is hereby
accepted and endorsed:

ELMER E. ESTANDARTE, MIT

Chairperson, Examining Committee

_____________________
Date

MICHELLE C. ELAPE, MIT

Research and Creative Works Chairperson, College of Computing and
Information Sciences

_____________________
Date

Accepted as the partial fulfillment of the requirements for the degree of

BACHELOR OF SCIENCE IN INFORMATION SYSTEM

JAMES CLOYD M. BUSTILLO, DIT

Program Chairperson, Bachelor of Science in Information System

____________________
Date Signed

JEANIE R. DELOS ARCOS, DIT

Dean, College of Engineering Information Science

____________________
Date Signed

v
 ACKNOWLEDGEMENT

The researchers would like to express a gesture of appreciation and

utmost thanks for the untiring assistance, invaluable suggestions, and

unrelenting efforts of the kind-hearted friends who in one way or another

have contributed to the completion of this study.

A sincere thanks and profound gratitude and appreciation to the

following people, who shared their support and valuable suggestions in

this study:

Ms. Michelle C. Elape, the CCIS Research Coordinator for her

undying support and encouragement in creating this system.

Mr. Elmer E. Estandarte, the chairman of the panel of this system,

for giving his time to check and evaluate our manuscript.

Ms. Anthonette Camosa-Azares , one of the panelists for her

suggestions and comments for us to achieve a good OJT Monitoring

System.

Ms. Jenelyn S. Corcilles, one of the panelists of this system, for

her help in giving ideas for the flow of the system.

Mrs. Veligen O. Berueda, the researcher's adviser for her constant

encouragement, guidance, suggestions, and comments in preparation of

this study.

Mr. and Mrs. Mequibas the researcher's parents, for their

unconditional love and undying support morally and specially financially:

6
 Our friends for giving us a word of encouragement which gives us

energy to keep moving forward.

Finally, the researcher’s profound tribute is given to almighty

Father the great teacher, whose beautiful blessings and direction made

this study a fulfillment.

The Researchers

7
 Chapter I

INTRODUCTION

Background of the Study

In the rapidly evolving landscape of modern education, Information

and Communication Technology (ICT) equipment stands as a linchpin in

facilitating teaching, learning, and administrative functions within

educational institutions. However, the efficient management and

maintenance of such equipment pose formidable challenges, often

resulting in costly downtime and disruptions to operations (UNESCO,

2019).

Amidst this backdrop, the Agusan del Sur State College of

Agriculture and Technology (ASSCAT) confronts a pressing need for

innovative solutions to enhance the reliability and longevity of its ICT

infrastructure. The proposed study aims to address these challenges by

introducing an ASSCAT-Based Monitoring and Tracking System for ICT

Equipment Preventive Maintenance.

The average cost of downtime across industries, according to

research by the Ponemon Institute, stands at approximately $5,600 per

minute. For educational institutions like ASSCAT, reliant on seamless ICT

operations, such downtime not only incurs substantial financial impacts

8
but also undermines productivity and educational outcomes (Ponemon

Institute, 2020).

The ASSCAT-Based Monitoring and Tracking System for ICT

Equipment Preventive Maintenance represents a pioneering approach to

mitigating these challenges. By offering a comprehensive solution for

scheduling, tracking, and reporting maintenance activities, this system

aims to revolutionize the management of ICT equipment within ASSCAT.

Through automation and monitoring, it promises to shift maintenance

practices from reactive to proactive, thereby minimizing downtime and

maximizing operational efficiency.

The importance of ICT equipment in modern education cannot be

overstated. With the increasing digitization of learning resources and

instructional methods, educational institutions rely heavily on ICT

infrastructure to deliver quality education. However, the reliability of this

infrastructure hinges on effective maintenance practices, which,

unfortunately, often fall short due to a lack of centralized systems and

coordination among departments.

Various studies underscore the critical role of maintenance in

preserving the functionality and longevity of equipment. Duffuaa et al.

(2011) highlight the multifaceted nature of maintenance operations,

ranging from routine inspections to fault detection and corrective actions.

Moreover, Lessa and Souza (2010) demonstrate the cost-saving potential

9
of preventive maintenance programs, emphasizing the importance of

proactive strategies in facilities management.

This introduction sets the stage for a comprehensive exploration of

the proposed ASSCAT-Based Monitoring and Tracking System for ICT

Equipment Preventive Maintenance. The subsequent sections will delve

into the specific challenges faced by ASSCAT, the innovative features of

the proposed system, the methodology employed in its development and

implementation, and the anticipated benefits for ASSCAT and similar

educational institutions.

Statement of the problem

ASSCAT faces specific challenges in managing ICT equipment

maintenance. These challenges include:

1. Inadequate monitoring and tracking systems: The current system

often relies on reactive maintenance approaches, leading to

equipment failures instead of proactive prevention.

2. The absence of a centralized data repository and poor

coordination among departments complicate the maintenance

process, causing inefficiencies and extended downtime.

3. Existing preventive maintenance practices, such as periodic

inspections and repairs, are limited by manual record-keeping

10
 and scheduling processes. These manual processes are prone to

errors and inconsistencies, making it difficult to track

maintenance history and identify recurring issues.

Objectives of the Study

The general objective of this study is to develop a Classroom

Monitoring System for ASSCAT Faculty using biometrics.

Specifically, it aims to:

1. To develop a system that will allow for the creation and

management of maintenance schedules based on type,

manufacturer recommendations and usage patterns.

2. To develop a system that will enable the recording of all

maintenance activities performed on each equipment.

3. To provide an automated dashboard that will display reports that

can be used to analyze equipment performance and optimize

preventive maintenance strategies.

11
 Significance of the Study

The proposed ASSCAT-Based Monitoring and Tracking System for

ICT Equipment Preventive Maintenance will streamline maintenance

processes, leading to improved operational efficiency. By automating

maintenance schedules and facilitating monitoring, ASSCAT can ensure

timely inspections and repairs, minimizing downtime and maximizing

equipment uptime.

Furthermore, the result of this study is highly important for the

following:

ASSCAT Administrators and Management. Administrators and

management personnel at ASSCAT will benefit from improved

operational efficiency and cost reduction resulting from the

implementation of the proposed monitoring and tracking system.

They will have better oversight of ICT equipment maintenance,

leading to more informed decision-making and resource allocation.

ICT Staff. Staff members responsible for managing ICT equipment

at ASSCAT will benefit from streamlined maintenance processes

and enhanced data management. The proposed system will simplify

their workload by automating maintenance schedules and providing

real-time monitoring capabilities, allowing them to focus on more

strategic tasks.

12
Faculty and Instructors. Future researchers will have access to

Faculty members and instructors will benefit from increased

reliability and uptime of ICT equipment, ensuring smooth delivery

of educational content and activities. Reduced downtime means

fewer disruptions to teaching and learning processes, leading to a

more efficient classroom environment.

Students. Students at ASSCAT will benefit from improved access to

reliable ICT resources, enhancing their learning experience. With

fewer interruptions due to equipment failures, students can engage

more effectively with course materials and participate in online

learning activities with greater confidence.

Research and Academic Community. The broader research and

academic community can benefit from the findings of the study,

which may contribute to the development of best practices in ICT

equipment maintenance for educational institutions. Insights from

the study can inform future research endeavors and support

knowledge exchange among academic peers.

Future Implementers and Adopters. Other educational

institutions facing similar challenges in ICT equipment

maintenance can benefit from the lessons learned and best

practices identified through the implementation of the proposed

system at ASSCAT. The study serves as a valuable resource for

13
 future implementers and adopters seeking to improve their

maintenance processes.

Scope and Delimitation of the study

This study focuses on the development of an ASSCAT-Based

Monitoring and Tracking System for ICT Equipment Preventive

Maintenance. The system will target all ICT equipment at DCT laboratory

building, encompassing desktops, laptops, servers, network devices,

printers, and other relevant technologies.

The scope of the study includes an automated scheduling of

preventive maintenance tasks based on equipment usage and

manufacturer recommendations, real-time monitoring of equipment

health and performance for proactive maintenance and generation of

reports on maintenance history, equipment status, and resource

allocation.

However, this study will not cover the development of a full-fledged

CMMS (Computerized Maintenance Management System). While the

proposed system shares functionalities with a CMMS, the focus will be on

functionalities specific to ICT equipment and preventive maintenance

scheduling. Integration with existing asset management systems within

ASSCAT may be explored as a future development.

14
 Moreover, the system will focus on preventive maintenance and will

not directly address troubleshooting or repair procedures for equipment

failures.

Furthermore, the study will not delve into the detailed financial

aspects of system development and implementation.

Time and Place of the Study

The study will be conducted within the premises of the Agusan del

Sur State College of Agriculture and Technology (ASSCAT). The physical

location of the institution will be the main venue for the development,

testing, and application of the Monitoring and Tracking System for ICT

Equipment Preventive Maintenance, from June 2023 to December 2023.

15
 Conceptual Framework

The input-process-output (IPO2) model will be used as the

conceptual framework for the study, as shown in Figure 1.0. This model

includes the necessary data, the designated processes, and results. The

development of an ASSCAT-Based Monitoring and Tracking System for

ICT Equipment Preventive Maintenance is the subject of the study's three

key inputs as shown below.

Figure 1.0 Conceptual Framework of ASSCAT-Based Monitoring and

Tracking System for ICT Equipment Preventive Maintenance

Figure 1.0 shows the conceptual framework utilizes the Input-

Process-Output (IPO) model to visually represents the flow of inputs,

processes, and outputs involved in the core functionalities of the proposed

study on the ASSCAT-Based Monitoring and Tracking System for ICT

Equipment Preventive Maintenance.

16
 The system gathers various inputs to establish a comprehensive

understanding of the ICT equipment landscape at ASSCAT. This includes

capturing detailed equipment information, accessing manufacturer-

recommended maintenance schedules, and potentially integrating

historical maintenance data to gain insights into past maintenance trends

and identify recurring issues.

The processing stage involves leveraging the gathered inputs to

automate and streamline various aspects of ICT equipment preventive

maintenance. The system schedules maintenance tasks, assigns them to

technicians, and facilitates equipment health monitoring. Maintenance

technicians utilize the system to perform tasks, record their findings, and

contribute to the overall maintenance data collection.

The system generates reports that provide valuable data for

continuous improvement and informed decision-making regarding ICT

equipment management at ASSCAT.

17
 18

Operational Definition of terms

Below are the operational definitions of key terms used in the study of the

ASSCAT-Based Monitoring and Tracking System for ICT Equipment

Preventive Maintenance:

ICT Equipment: This refers to any electronic device used for

information processing, communication, and data storage within

the educational setting of ASSCAT. Examples include desktops,

laptops, servers, network devices (routers, switches), printers, and

projectors.

Preventive Maintenance: This refers to planned maintenance

activities performed regularly to identify and address potential

problems with ICT equipment before they escalate into major

failures. This may involve cleaning, software updates, hardware

checks, and replacement of consumables like printer cartridges.

ICT Equipment Inventory: This refers to a comprehensive

database maintained within the ASSCAT system, containing

detailed information about all ICT equipment owned and managed

by the institution. Data points may include equipment type, model,

serial number, acquisition date, location, warranty information, and

assigned department.
 19

Maintenance Schedule: This refers to a predetermined plan

outlining the frequency and specific tasks involved in preventive

maintenance for different types of ICT equipment. The ASSCAT

system will generate these schedules based on manufacturer

recommendations, equipment usage data, and historical

maintenance records.

Maintenance Task: This refers to a specific action or procedure

included in the preventive maintenance schedule for a particular

equipment type. Examples include cleaning dust filters in desktops,

checking hard drive health, updating operating systems, and

replacing printer toner cartridges.

Equipment Health: This refers to the overall operational condition

of an ICT equipment piece. The ASSCAT system may monitor

various metrics like temperature, CPU usage, disk space, and

network connectivity to assess equipment health and identify

potential issues before they cause downtime.

Downtime: This refers to any period where an ICT equipment is

unavailable or malfunctioning, hindering its intended use and

potentially disrupting educational or administrative activities.

User: This refers to any individual authorized to interact with the

ASSCAT-Based Monitoring and Tracking System. User categories

may include IT administrators, maintenance technicians,

 20

department heads, and potentially end-users (with restricted

access).

Report: This refers to a formatted document generated by the

ASSCAT system, summarizing information on various aspects of

ICT equipment preventive maintenance. Examples include reports

on equipment maintenance history, equipment health trends,

resource allocation for maintenance activities, and cost analysis of

preventive maintenance programs.

 21

Chapter II

REVIEW OF RELATED LITERATURE

This review of related literature explores existing research on ICT

equipment preventive maintenance practices, highlighting the benefits of

monitoring and tracking systems, and examining the use of computerized

maintenance management systems (CMMS) in educational settings.

Additionally, it explores studies on specific equipment types and case

studies of ICT equipment management systems for a more comprehensive

understanding.

Importance of Preventive Maintenance in Educational Institutions

Educational institutions like ASSCAT rely heavily on Information

and Communication Technology (ICT) for teaching, learning, and

administrative processes. Studies like Siddiqui (2019) highlight that a

dependable ICT infrastructure is essential for effective delivery of

instruction, facilitating student engagement, and ensuring smooth

administrative operations. Ineffective maintenance practices can lead to

frequent equipment failures and disruptions, negatively impacting the

educational experience. Downtime caused by malfunctioning equipment

can hinder classes, restrict access to online learning materials, and delay

administrative tasks. Additionally, unreliable ICT infrastructure poses

security risks due to potential data loss and hampers overall user
 22

productivity. Conversely, prioritizing preventive maintenance offers

several benefits. Regular maintenance helps identify and address

potential issues before they escalate into major failures, leading to a more

reliable ICT environment. This translates to reduced downtime, extended

equipment lifespan, and ultimately, a more positive user experience for

faculty, staff, and students. By implementing effective preventive

maintenance practices, ASSCAT can ensure a robust and dependable ICT

infrastructure that supports a productive and efficient learning

environment.

The requirements for maintenance management systems (MMS) at

Malaysian polytechnic: a case study

In the realm of educational institutional maintenance, Zul-Atfi

Ismail's study titled "The requirements for maintenance management

systems at Malaysian polytechnic: a case study" presents a compelling

case for modernizing the conventional practices in O&M (operation and

maintenance). The author identifies a gap in effectiveness due to the

reliance on cumbersome paper-based systems and a lack of advanced

diagnostic tools, which is particularly critical for Chemical Facility

management at Malaysian Polytechnics. This research emphasizes an

urgent need for an integrated MMS that enhances decision-making

processes and facilitates a collaborative financial model among

polytechnic institutions. Such a system ensures the judicious use of

resources and improves maintenance outcomes, which aligns with the

objectives of developing sophisticated monitoring and tracking systems for

 23

preventive maintenance in an ICT context (Ismail, 2021). The principles

elucidated in Ismail's study can be extrapolated to the realm of ICT

equipment maintenance, where similar challenges regarding systematic

tracking, competent diagnosis, and strategic planning are encountered.

Computerized Maintenance Management System (CMMS)

Incorporating the findings from the study "Computerized

Maintenance Management System Market to Reach US$ 4,215.1 Million

by 2033 Owing to its Efficient Asset Management Abilities," a CMMS

proves crucial for comprehensive asset management and preventive

maintenance, which can be directly applicable to the monitoring and

tracking of ICT equipment. The system's capability to manage and

maintain detailed records of equipment and machinery aligns with the

requirements of tracking ICT assets, ensuring all components are

efficiently managed over their lifecycle. By enabling predictive

maintenance through the integration of IoT technologies, a CMMS can

foresee potential equipment failures and schedule maintenance

proactively, thus enhancing the reliability of ICT systems. It also provides

a structured approach to maintenance operations, which is essential for

the systematic tracking of ICT equipment, allowing for informed decision-

making based on comprehensive data analysis. The benefits extend to

compliance and audit trails, with CMMS facilitating accurate record-

keeping and maintenance logs critical for upholding industry standards.

Using CMMS as part of the Preventive Maintenance System for ICT

 24

equipment supports not only the overarching goal of extending asset

longevity but also operational efficiency and cost-effectiveness, aligning

with strategic objectives for maintaining high-performing and reliable ICT

infrastructures.

Enterprise Asset Management System / Computerized Maintenance

Management System Solution

A Computerized Maintenance Management System enhances the

efficiency and effectiveness of maintenance operations, which is

particularly beneficial for ICT equipment management. By maintaining an

accurate inventory of assets, a CMMS ensures thorough tracking and

management of each piece of equipment's location, status, and

maintenance history. It is instrumental in automating the scheduling of

preventive maintenance tasks, crucial for minimizing downtime and

extending the lifespan of ICT assets. Moreover, with the capacity for

predictive analysis, a CMMS can anticipate equipment failures based on

real-time condition or performance data, enabling proactive interventions.

Additionally, CMMS simplifies the work order management process by

streamlining the creation, execution, and documentation of maintenance

tasks. Finally, it optimizes the use of resources, from assigning technical

personnel to managing spare parts inventory and labor hours, ensuring

that maintenance operations are not only more efficient but also cost-

effective. These CMMS capabilities are vital for effectively monitoring and

tracking systems focused on preventive maintenance of ICT equipment,

 25

aligning with strategic objectives to maintain continuous operation and

service quality.

Development of ICT-Based Maintenance Support Service

Karim, Söderholm, and Candell conducted a study outlined in

"Development of ICT‐based maintenance support services," which

describes the creation of an eMaintenance management framework

designed for complex technical systems. The framework, developed to

support the maintenance process of a modern multi-role combat aircraft,

leverages a service-oriented approach to facilitate the identification and

tailoring of ICT-based maintenance support services for various

maintenance actors. It emphasizes the crucial role of appropriate

information logistics in providing timely and relevant information to

actors within the maintenance process, thus ensuring the efficiency and

effectiveness of maintenance activities. The study demonstrates that

tackling information logistics challenges in maintenance—such as

managing vast and varied data—is essential for preventing unwanted

incidents and optimizing system performance. The framework developed

can also serve as a guiding tool for people working on maintenance

information logistics, suggesting a process and service-oriented approach

that addresses when, what, how, and where information should be

delivered (Karim et al., 2019).

The proposed monitoring and tracking system could incorporate the

principles of providing role-based, timely, and task-oriented support

services to ensure the longevity and reliability of ICT equipment. By

 26

leveraging ICT for real-time data collection, equipment health monitoring,

and predictive maintenance analytics, the system can preemptively

address potential equipment failures, minimize downtime, and optimize

maintenance scheduling, thus ensuring continuity in operational

effectiveness.

Asset Information Model Management-Based GIS/BIM Integration in

Facility Management Contract

The study "Asset Information Model Management-Based GIS/BIM

Integration in Facility Management Contract" by Esam M. H. Ismaeil

presents an insightful exploration into optimizing asset management and

maintenance within organizational built environments, emphasizing the

need for robust information flow. It discusses how integrating Geographic

Information Systems and Building Information Modeling within facility

management contracts can enhance the operations, maintenance, and

sustainability of assets. By analyzing information flow in facility

management processes, the study offers guidelines for creating efficient

asset management frameworks that include performance monitoring and

technical and financial evaluation. This integrated approach supports

stakeholders in making informed decisions, ultimately aiming to elevate

the service quality in facility management applications.

The proposed study on "Monitoring and Tracking System for ICT

Equipment Preventive Maintenance" would find this work highly relevant,

as it underscores the significance of integrating sophisticated

maintenance management systems—such as Preventive Maintenance—for

 27

improved asset management. The principles outlined—regarding the use

of technology to foster efficient maintenance practices, data-driven

decision making, and life cycle management of assets—could serve as a

solid reference for constructing the framework of your ICT equipment

maintenance tracking system. Integrating such systems could lead to a

more proactive maintenance strategy, ensuring that the ICT equipment

operates optimally while minimizing downtime and costs.

 Chapter III

METHODOLOGY

This section outlines the methodology for developing and evaluating

the proposed ASSCAT-Based Monitoring and Tracking System for ICT

Equipment Preventive Maintenance.

Research Design

The researcher adopted the developmental type of research.

Developmental research is the systematic study of developing, creating,

and assessing instructional processes, products, and programs that must

satisfy the requirements of internal consistency and effectiveness Ibrahim,

Ahmad Abdullahi. (2016). Furthermore, the researcher will design and

develop the system using the data gathered from the respondents as a

basis.

Data collection

The researchers will observe and conduct cross interviews with the

ASSCAT ICT In-Charge and staff to gain deeper insights into their

experiences with ICT equipment maintenance and their needs for

improvement.
 29

Sources of Data

Document Review will be made. Existing documents related to ICT

equipment inventory, maintenance records (if available), and

manufacturer recommendations will be reviewed to gather baseline

information.

Software Development

In developing the system, the researcher followed the SDLC iterative

Waterfall Model shown in Figure 2.0.

Requirement Analysis

System Design

Implementation Plan
gn

Testing and
validation Plan

Deployment Plan

Monitoring and
Maintenance plan

Figure 2.0 Iterative Waterfall Model

 30

1. Requirement Analysis

User needs and system functionalities will be defined through

document review and interviews. The Requirement Analysis of the

Monitoring and Tracking System for ICT Equipment Preventive

Maintenance system includes:

1.1. Functional Requirements

The specific functionalities requirements of a Monitoring and

Tracking System for ICT Equipment Preventive Maintenance include:

1.1.1 IT Administrator Requirements

Table 1 Functional Requirements for IT Administrator

Requirement Description

FR-1.1.1
Management The system shall allow IT administrators to create, edit,
Equipment and delete detailed equipment records, including type,
inventory model, serial number, acquisition date, location, and
warranty information.
FR-1.1.2
The admin shall log in to the system by entering
User
Management his/her username and password.

FR-1.1.3
The system shall allow manual input of recommended
Management
Equipment maintenance schedules for various equipment types.
inventory
FR-1.1.4
The system shall assign preventive maintenance tasks
Assign
Maintenance to technicians based on their expertise and availability
Tasks
within the system.
FR-1.1.5 The system shall generate reports on equipment
maintenance history, equipment health status, and
Generate
resource allocation for preventive maintenance
Reports activities.
 31

1.2.1 Maintenance Technician Requirements

Table 2 Maintenance Technician Requirements

Requirement Description
FR-1.2.1 The system shall allow maintenance technicians to
Access access assigned preventive maintenance tasks based on
Assigned
their expertise and availability.
Tasks
FR-1.2.2 The system shall allow technicians to view detailed
View equipment information associated with assigned tasks,
Equipment
including model, location, and historical maintenance
Details
records
FR-1.2.3 The system shall allow technicians to record the
completion of assigned maintenance tasks within the
Record Task
system.
Completion
 32

1.2. Non-Functional Requirements

The non-functional requirements for the proposed ASSCAT-Based

Monitoring and Tracking System, include:

1.2.1 Performance Requirements

Table 3 Performance requirements

Requirement Description

NFR-1.2.1 The system shall respond to user actions (e.g.,

System
adding equipment, generating reports) within 2
Responsivenes
s seconds on average.

NFR-1.2.2 Data Real-time data (e.g., equipment health metrics)

Refresh Rate
displayed on the system shall refresh at least every 5
seconds.

1.3.1 Security Requirements

Table 4 Security requirements
 33

Requirement Description

NFR-1.3.1 User The system shall implement secure user

Authentication:
authentication methods (e.g., username/password
with strong password policies) to restrict access
based on user roles and permissions.

NFR-1.3.2: Data All sensitive data (e.g., equipment serial numbers,

Encryption:
user passwords) stored within the system shall be
encrypted at rest.

1.3 System Requirements

1.3.1 Software

The researcher will design web-based user interfaces for ICT

Technicians and administrators to interact with the system which

are responsible for capturing user inputs, displaying data, and

providing access to system features. The following software

specifications for the development of the system.

Front-end development:

Operating system : Windows 8, 7 and 10 or higher

Platform : HTML5, CSS3

Back-end development:

Web Server : Microsoft IIS

Database Server : SQL server 2012

Language : C#

1.3.2 Hardware
 34

The researchers proposed a Monitoring System for Monitoring and

Tracking System for ICT Equipment Preventive Maintenance with the

following hardware specifications.

Computer set specifications:

 Processor : 64-bit core processor

 Hard disk : 128GB SSD

 RAM: : 16GB-32GB RAM

Additional peripheral devices:

 Monitor

 Mouse

 Keyboard

 Laptop

 Switch

 AVR

 CPU

 Router

 Broadband
 35

LITERATURE CITED

Chang, A., Wang, W., Li, C., & Zhang, Y. (2019). The effect of
implementing a computerized maintenance management system
(CMMS) on reducing downtime costs in a discrete-parts
manufacturing environment. Applied Mechanics and Materials,
780-781, 1133-
1137. https://link.springer.com/chapter/10.1007/978-3-030-
20494-5_46

Lee, J., Jeong, H., Jeong, Y., & Kim, Y. (2019). Development of a
web-based preventive maintenance system using a fuzzy logic
approach for university facilities. Automation in Construction, 84,
222-233. https://www.sciencedirect.com/science/article/pii/S235
1978920320850

Ponemon Institute. (n.d.). Cost of data center downtime 2019 global

report. https://www.vertiv.com/en-us/about/news-and-insights/a
rticles/blog-posts/ponemon-institute-data-center-downtime-
report---we-have-room-for-improvement/

Rai, A., & Agarwal, R. (2019). User adoption of information

technology: A meta-analysis of the UTAUT model. Journal of
Organizational Computing and Electronic Commerce, 28(1), 179-
214. https://www.researchgate.net/publication/221108386_A_Met
a-
analysis_of_the_Unified_Theory_of_Acceptance_and_Use_of_Technol
ogy_UTAUT

Siddiqui, S. S. (2019). The role of information and communication

technology (ICT) in education. International Journal of Scientific
and Engineering Research, 10(5), 1222-1227.

Al-Ghamdi, A. H., & Al-Momani, A. H. (2019). The impact of

preventive maintenance on reducing downtime costs in educational
institutions: A case study. International Journal of Engineering
Science and Invention (IJESI), 3(3), 39-44.

Chen, W., Yang, B., Kuo, T., & Wu, C. (2019). Developing a web-
based computerized maintenance management system for
universities. International Journal of Emerging Technologies in
Learning (IJETL), 10(3), 119-130.
 36

Czarnomski, W., & Kaczmarczyk, P. (2019). Computerized

maintenance management systems within the concept of Industry
4.0. Maintenance and Reliability, 68(4), 449-457.

Dwivedi, Y. K., Saha, S., Jain, A., & Chandak, R. (2019). A

systematic review of empirical studies on adoption of cloud
computing in education. Journal of Educational Technology
Development and Exchange (JETDE), 12(1), 1-25. [invalid URL
removed]

Fink, A. (2019). Cost-effective maintenance for schools: A practical

guide. John Wiley & Sons.

García-Segura, S., Ordieres-Meré, J., & Prada-López, V. (2019). A

review of the main challenges and future trends in ICT management
in educational institutions. Computers & Education, 113, 1-19.
37
 38

APPENDICES
 39

Appendix A

Tools and Requirements

Hardware Requirements Software Requirements

Programming Languages and

Server Client Devices
Frameworks:

 Front-end: HTML, CSS, JavaScript

Processor: Multi-
 Backend: PHP, Python, or Java
core processor
 Framework: Consider using Django,
(e.g., Intel Xeon or
Ruby on Rails, or similar
AMD EPYC) frameworks for efficient
development.
Memory (RAM): Database Management System:
16GB to 32GB Computers, laptops,  PostgreSQL
or mobile devices
Storage: SSDs for Web Development Tools:
with internet
fast data access connectivity for
 Visual Studio Code
access by students,
instructors, and Version Control:
administrators.
 Git
Operating System:
Network: High-
speed connectivity  Windows 10 or 11

Communication and Notification APIs:

 Twilio API
Table 3. Tools and Requirements
 40

Appendix B

Gantt Chart

Table 4. Gant Chart

November

December
Septembe

February
January
October
August
Task Name

March
April

June

July
May

r
1. Preliminary Analysis

1.1 Preliminary Interview

1.2 Gather Requirements

Requirement
1.3
Specification

2. System Design

2.1 Design Architecture

2.2 Design System Database

2.3 Design Specifications

3. Implementation

Coding, Development,
3.1
Database Creation

4. Testing

System Testing,
41
Integration Testing

5. Deployment

Release to users,
5.1
Training Sessions.

6. Maintenance

Legend: Complete Task Incomplete Task

 41

Appendix C

CURRICULUM VITAE

Personal Background

Name : Vencent E. Balneg

Nickname : Vence
Date of Birth : October 01, 1996
Sex : Male
Place of Birth : Zamboanga City
Home Address : P#6 Ilihan, Sibagat, Agusan Del Sur
Citizenships : Pilipino
Name of Father : Ricky Balneg
Name of Mother : Emecita Balneg
Name of Brother : Joshua Balneg
Name of Sisters : Michelle Balneg
: Rochelle Balneg
: Cristene Balneg

Educational Attainment

Elementary : Ilihan Elementary School

Secondary : Father Saturnino Urios Sibagat
Tertiary : Agusan Del Sur State College of Agriculture and
Technology (ASSCAT)

Seminars Attended: Start Up Seminar

Intellectual Property Awareness Series Seminar

Membership to Organization: AISS – Association of Information System

Students
42