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1.

RFB Expansion
- RFB Expansion in Phillipines
1. Ensure all the stakeholders on the PH team, understand about the impact
of the RFB establishment in the philippine
2. Create a meeting between ID and PH team for the respective team
- RFB Team ID <> RFB Team PH
- Finance team ID <> Finance Team PH
- Legal Team ID <> Legal team PH
The person who is in charge on this is Peter Glenn Rapiz , Farah ,
Nemilyn Ann Litan , Kiel Harvey Cruz

- Module Understanding
1. Creation of the meeting demo for all the stakeholders in phillipine team,
regarding how to use RFB from end to end , which not limited to
- Usage of business.reddoorz.com / adding the client & add the
client
- Usage of redspark/ activating the client
- Usage of the direct apps / to book
2. The demo it is held couple times, more than 5 times, to ensure PH team
understand about this
3. Related docs
<https://docs.google.com/document/d/1qHsb1LBsGC0S9O-PXPFR3joTfo
aH63mnKlxNU4NWRLg/edit#heading=h.pjbvgkpml6pd>
4.

- Number of Company that is registered on RFB


Link :
https://docs.google.com/spreadsheets/d/181lc38SKImEczMtJBJ787xTbriuR
qJU8uESeI0TEzwk/edit#gid=0

● Current registrant the company is exceeding the expectation, from which


we agreed to be targeted is ¾ as per the discussion with
Peter Glenn Rapiz , it is exceeded 4x, which is 21 company

2. Redseller
- Payout Disbursement
1. Help to revamp the payout disbusemnet for 25 disbursement , 1year + 1
batch of disbursemnet
2. Including the testing of the new logic
<https://docs.google.com/spreadsheets/d/1DtTI3DhM0NfiAuejeNgsspBC
FWwBYP14_aBqEUrBrzU/edit>
3. Ensure the testing logic are appliec well
- Fixed Price
1. Enhanced and ensure the process of fixed price uploading in the stable
place by coordinating with the respective stakeholder
2. Creating a guideline that should be followed both for ID or PH team
<https://docs.google.com/document/d/1TuP-qXGn1AHr9DICa04DVG0vW
lCLU4zdbifI8LJ6JO0/edit>
3. Ensure the related team, understand their duty

- Blocking Combination
1. Doing a PAH <> Reseller property combination from data team
2. If there is a complaint regarding the reseller, will be opened as per the
approval of the respective head
- New Feature Launch
1. Doing a campaign with the rate as follows
1. For ID -> From 196 total clicks we received, only 104 clicks led to
download (>50% than the total clicks), the rest led them to other
links we embed inside the email.
2. For PH -> Split of clicks is only 47
2. Doing an instagram live
- Collaborate with the redseller team to held an instagram live to
promote our 6 features, with teh duration of 1 hour , the topic that
is covered in this instagram live is not limited to the new updates
on the apps
- The instagram live was viewed fro over 110+ redseller, and have a
comment for 25 commentary and replays for 435
-

- Freshwork Usage
1. Eliminating the number of users who is not using the freshwork apps
2. Exploring the option to enhance the proactive messaging
3. Enabling freshwork to support Olivia Indah Kusumawati ticket for the
corporate verification phone number
3. RFB Indonesia
- Create Ticket for the problem that is occur
1. The ticket as per the problem that is happen in RFB daily , however it is
not picked, due the main priorities is not to revamp RFB
LINK :
https://docs.google.com/document/d/1oDxvTIJUHyFzDk0fumenJvTVJf71
xZlU8I_6fJzyHWg/edit

- Smooth process on RFB Indonesia Activity


1. In the group of RFB Escalation i do ensure that the problems that is occur
will solve immediately less than 1 day 1x24 , and the response rate of
100%, and case solved is 100%

- Aiding the test for RFB below bottom rate


1. There is a problem whenever RFB price is below bottom rate, do check it
with the redsparks, and ensure the pricing is correct , as per the
instructions of Olivia Indah Kusumawati
4. Supply Side
- Live Property
1. Currently aiding int the group and mail for the request pf live property, this
is not limited to
- Room configuration change
- PIC Name change
- Room number change
- Additional details change
- Phone number change

- Revamp the location in Phillipines


1. This is a direct request from Anisa Nasera , due to wrong location map
in the philippine, as in the previous user, it is not correctly put the location,
which is make a distinction between in ID and PH
5. Security Side
- Threat alert

Link :
https://docs.google.com/spreadsheets/d/1--k9SsjFee7FulO4iDaYadeJqW4u
_Qe5/edit#gid=1967019363

Brief👍
1. Currently get an alert from Rajani Kant Singh that there is several
associations that is using reddoorz name and it is impersonating as a
reddoorz, in a bigger scale it will threaten our reddoorz brands image, all
of the records are recapped in the sheets
2. Currently there is 183 cases that is reported with the number of closed
cases for 170 cases, and the 13 is still unclosed,
3. Currently we are collaborating with other stake holder to minimize the
fraud , especially for ID and PH team , we have established the guideline
that is follows by a redseller team, to our redseller
Brand Guideline :
https://docs.google.com/document/d/1iqpNrzWUTjXfto9fIC1cf7ugkB-
jOYl2hIkSY9vYzC0/edit#heading=h.awyxovuos57q

4. However for the brand guideline itself, it is not applied yet to reseller, as
we do have a lot of reseller, and they may not attend our guideline that we
have been created
5. In january, collaborated with both ID team and PH team, for the creation
of unique ID Number of redseller that will help to identify true reseller or
not, but this idea is still in pending

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