Smart Enterprise Access Solutions for Service Providers

Customer white paper

Carrier Ethernet for
Business Delivering
L2/L3 Converged Services
June 2011 | Author | Patrick De Boeck
 Smart Enterprise Access Solutions for Service Providers

About this Whitepaper
• Integrated management and deployment:
Processes and tools needs to be provided to
minimize the capital and operating expenditures
for L2 and L3 service introduction and roll out.
TR-069, CLI and SMNP support is essential.
• Uplink and media limitations:
Service footprints need to be taken into account,
including copper and fiber distribution and the
evolution of broadband delivery in order to
maximize service reach.
Ethernet and IP – Layer 2 and
Layer 3 Services
Even if the service is called an Ethernet service,
most of the data carried over Ethernet is IP-based.
In many cases, providing a simple basic L2 service
may be advantageous: for example an Ethernet
private line or an Ethernet transparent LAN service
between sites or to a data center.
Why Ethernet Services ?
Ethernet is on its way to becoming a global telecommunica-
tions service as it is able to be efficiently delivered and sup-
ported at attractive price points for all types of customers.
Once primarily utilised in local area networks (LANs) within
large businesses, Ethernet is rapidly becoming a ubiquitous
technology. It can be found in service provider networks,
data centers, branch offices and in the home. More and
more end-user devices are embracing the technology, inclu-
ding TVs, set-top boxes, broadband internet and household
appliances.
It has become a plug-and-play technology which allows ap-
plications and services to be developed and delivered quickly.
Ethernet also plays a critical role in enabling the service pro-
vider to move towards a converged network infrastructure
that supports multiple services and is becoming the de
facto standard for access and transport.
According to Ovum, an independent market research com-
pany, global revenues for Ethernet services are set to reach
$40B by 2014, growing at 17% CAGR. As such, service provi-
ders of all types are rolling out services to meet growing
demand for greater bandwidth and service scalability at a
lower cost per Mbit/s than traditional TDM private-line and
data services can provide. Large enterprises are aware of the
superior value this technology offers and will readily switch
from legacy services. In addition, the flexibility and lower
cost of Ethernet services helps service providers to open up
untapped or underserved markets, such as small businesses
who had previously found traditional private line and data
services too expensive. Once rolled out to customers, the
ubiquity of the technology enables service providers to
up-sell enhanced services or provide multi-service bundles,
maximizing revenues and increasing ARPS.
Additional revenue lines can be generated by providing
Ethernet as a wholesale service to other service providers.
One interesting wholesale revenue opportunity is backhaul
services to mobile operators for 3G/4G build-outs, servicing
the increasing demand for mobile data.

Ethernet services are

set to reach $40B by 2014,
growing at 17% CAGR.

2 +33(0)1.41.87.70.00 | marketing@oneaccess-net.com | www.oneaccess-net.com

 Smart Enterprise Access Solutions for Service Providers
Carrier Ethernet Services at a Glance
The Metro Ethernet Forum (MEF), as a standard body for
Carrier Ethernet, has developed technical specifications to
promote interoperability and deployment of Carrier Ethernet
worldwide. As such,
Carrier Ethernet is now a ubiquitous, standardized, carrier-
class service and network, defined by five attributes that
distinguish it from familiar LAN-based Ethernet.
These attributes are:
• Standardized services
• Scalability
• Reliability
• Service management
• Quality of service
Service providers are able to provision a broad portfolio
of Ethernet services with a variety of topologies, access
speeds, application specific classes of services and service
level agreements. A typical portfolio of services is shown in
the diagram below :
In addition, the attributes of Carrier Ethernet services enable
legacy frame relay and leased-line services to migrate to
Ethernet services with the same quality of service.
E-Line Service - used to create
• Ethernet Private Lines (EPL)
• Virtual Private Lines (EVPL)
• Ethernet Internet Access
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Access Devices - a Major Challenge
One area that remains a barrier to service innovation and
roll-out is the ‘access device’, where services are terminated
on premise and handed off to the customer. The access
device in this context
presents a number of challenges to service
providers, including :
L2 and L3 services delivery
The architectural capabilities of the NGN need to be utilized
to deliver the broadest range of services in order to maximize
return on investment, and increase revenues by moving up
the value chain.
User experience
Managing the user experience is a key requirement for
successfully delivering wholesale and retail L2 and L3 services.
Service management needs to be strengthened to support
the visibility and control requirements of various traffic
flows and meet SLAs.
E-LAN Service - used to create
• Multipoint L2 VPNs
• Transparent LAN Service
• Virtual LAN Service
| www.oneaccess-net.com
 Smart Enterprise Access Solutions for Service Providers

Integrated management and deployment
Processes and tools needs to be provided to minimize the
capital and operating expenditures for L2 and L3 service
introduction and roll out. TR-069, CLI and SMNP support
is essential.
Uplink and media limitations
Service footprints need to be taken into account, including
copper and fiber distribution and the evolution of broadband
delivery in order to maximize service reach.
such as IP VPN connectivity combined with Internet Access.
The traditional approach to this is to provide one box for L2
services and another box for L3, increasing the capital outlay
and requiring additional operational expenditure.
With L2 services, an Ethernet Access Device (EAD) at the remote
site delivers the L2 services and provides service demarcation
and Operational, Administration and Management (OAM)
functions. However, a two-box solution (EAD and router) is
required where service providers wish to move up the value-
chain and deploy L2 + L3 services

Ethernet and IP – Multiple Access Device Challenges

Layer 2 and Layer 3 Services L2 Service

Even if the service is called an Ethernet service, most of the

data carried over Ethernet is IP-based.
In many cases, providing a simple basic L2 service may be
advantageous: for example an Ethernet private line or an
Ethernet transparent LAN service between sites or to a
data center.

As core and access networks migrate towards a next L3 Service

generation network (NGN) architecture, service providers are
able to deliver a portfolio of products to address the growing
demand for faster, flexible and more cost-effective services.
During this transition, it is often valuable or necessary to
include true IP connectivity at L3. For example, when multiple
solutions are required to be delivered to an enterprise,

The diagrams above show an Ethernet Access Device (EAD)

at the remote site designed to deliver L2 services and provide
service demarcation plus OAM functions. Where wholesale
Ethernet services are provided to mobile operators, cloud
Providing a simple basic L2 providers and managed service providers (MSPs), service
demarcation can become even more cumbersome.
service may be advantageous
for an Ethernet private line or
an Ethernet transparent LAN
service between sites or to a
data center% CAGR.

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 Smart Enterprise Access Solutions for Service Providers

Wholesale Ethernet Service and L2

Operational Cost Challenges

Minimizing the cost of provisioning and maintenance is
key to the profitability of the service. This includes the mo-
nitoring of links and connections on an endto- end basis
by providing fault management and performance mana-
gement tools.

The deployment tools now common on consumer broadband

CPE can add considerable value to an Ethernet service. These
can enable the access device to automatically access a central
server and download an approved, service-specific configura-
tion. This approach provides for zerotouch deployments. The
same class of tools can also provide for rapid reconfiguration
and automatic patching or software updates.

Wholesale Ethernet Service and L3

User Experience Challenges

The perceived quality and performance characteristics of
Ethernet services are becoming a major challenge since
Ethernet services are equally tangible than legacy services
such as leased lines. With leased-line services the customer
effectively receives a dedicated connection with well defined
characteristics in terms of bandwidth, transmission errors
or latency. Whereas Carrier Ethernet services deliver reliable
and flexible deliver Ethernet virtual connectivity (EVCs) and
a mix of different types of traffic flows with different quality
requirements. As a result, it is essential to offer the custo-
mer a comprehensive view of their service characteristics
in terms of quality, bandwidth, availability, status, statis- OAM and service
tics, history and last but not least, compliance with SLAs.
provisioning are key to keeping
Collecting and presenting this type of information to custo- OPEX costs down for Carrier
mers can be made significantly easier if the access device can
be programmed to collect and generate statistics internally
Ethernet service delivery - as
and present it over a web interface on the access device is a shared platform for the
itself. In this way the customer has access to this informa- delivery of converged
tion at all times. However, where service providers wish
to provide L3 services there is an issue with provisioning L2 and L3 services.
effective Quality of Service (QoS) management – with a
two-box solution QoS management at L3 is unable to take
into account congestion at L2.

5 +33(0)1.41.87.70.00 | marketing@oneaccess-net.com | www.oneaccess-net.com

 Smart Enterprise Access Solutions for Service Providers

The OneAccess Networks Approach

Providing a shared platform for L2 and L3services
The ONE Series of Multi-Service Access Routers (MSARs)
uniquely integrates Carrier-Ethernet capabilities.
At the heart of every platform is a high-performance Ethernet
switch/router incorporating L2 and L3 forwarding, security
and QoS capabilities as standard. This enables both IP and
Ethernet managed services with highly differentiated SLAs
to be created, demarcated, monitored and controlled, with
just one CPE deployment, and at industryleading price points.
• Use a single device for L2, L3 or a
combination of L2 and L3
An example that combines Ethernet with IP is a Direct
Internet Access service. Terminating this kind of service on
a combined L2/L3 device eliminates the need for installing
a separate router on an EAD Ethernet port. This capability
is very attractive because the Ethernet service can additio-
nally be used to provide corporate connectivity and Internet
access. In-built IP VPN and firewall capabilities enable se-
cure, seamless networking with branch offices and remote
users.
In addition, an MSAR with integrated Carrier Ethernet capa-
bility eliminates the need to certify one access device for
IP services and a separate one for Ethernet services. The
hardware is common and interoperability tests can be done
in parallel for both services on the same access device. OneAc-
cess MSARs support traditional and proven techniques to
manage both L2 and L3 services at the customer premise.

Customer 1 :
L2 services

Customer 2 :
L3 services or
L2 + L3 services

Example: Deploying L2, L3 or L2+L3 services from a single platform

In-built IP VPN, firewall (Internet access),

E-LAN & E-line capabilities
enable secure seamless networking
with branch offices and remote users.

6 +33(0)1.41.87.70.00 | marketing@oneaccess-net.com | www.oneaccess-net.com

 Smart Enterprise Access Solutions for Service Providers

Providing Extensive Performance

Management for Flexible SLAs
Advanced QoS techniques in the OneAccess platform, such
as packet classification, marking/tagging, DiffServ, traffic
conditioning, traffic shaping and congestion avoidance
ensure the quality of a wide variety of traffic types including
IP voice. In addition, embedded measurement probes provide
network performance metrics,such as throughput, round
trip delays, jitter and loss.

OneAccess offers a wide variety of SLA measurement tools

to exploit the raw traffic data to give current and historical
insights into the customer experience and report this to the
operational support systems. This is essential for the effec-
tive and simplified provisioning of SLA management for the
Ethernet and IP services offered. As such, service providers
are able to deliver a performance snapshot of service quality
and to define compliance with the SLA. Traffic management,
QoS and measurement capabilities enable service providers
to offer flexible SLA-based services for their wholesale clients
and retail end-user business customer alike.

Visibility in the form of “immediate status” and over

different periods (hour, day, week, month).

• Easily available (e.g. local portal)

• Customizable (use only data that
is relevant)
• Accessible by standard tools
(e.g. web browser or excel)
• Automatic export to database

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 Smart Enterprise Access Solutions for Service Providers

Integrated Management for Rapid
and Simple Service Deployment/
Maintenance
OneAccess provides a full range of standardized manage-
ment tools for maintenance and service provisioning. Full
mass customization of the OneAccess platform enables
service providers to specify software and hardware confi-
gurations, as well as have the product factory-built to order.
This removes the cost and delay of pre-configuration by the
service provider.
A choice of mechanisms, including TR-069, CLI and SNMP are
available for the operator to further simplify the provisioning
process by automatically installing the correct configuration
in the equipment once a connection is made to the network.
These standards can also be used to modify configurations
or deploy software on a large scale thus avoiding the costs
associated with truck-rolls or manual interventions. These
zero-touch provisioning and update practices are available
on OneAccess platforms today, thus substantially reducing
the cost of deployment and maintenance for converged
services.

Standardized management interfaces Element management system

TELNET server TFTP server
TELNET client FTP server Configuration
HTTP server DHCP Autoconfig Statuts
HTTPS server SNMP version 1/2/3 Statistics
SSH Server Radius/Tacacs Alarm reporting
PING (RFC 792) SYSLOG (RFC 3164) Network View
TraceRoute SNTP (RFC 2030)

User-customizable web-configurator TR 69 auto-provisioning

The OneAccess converged

L2/L3 platform enable
service providers to specify
software and hardware
configurations

8 +33(0)1.41.87.70.00 | marketing@oneaccess-net.com | www.oneaccess-net.com

 Smart Enterprise Access Solutions for Service Providers
Provides Ubiquitous Access
The OneAccess converged L2/L3 platform addresses many
of the problems that operators face when trying to deploy
Ethernet and IP services on a large scale, especially when
these services are deployed over a mix of copper and fiber
media within the access infrastructure.
The ONE Series products have unique multiple uplink, fiber
and copper media capabilities. This enables service providers
to seamlessly integrate any first-mile infrastructure, as well
as easily migrate their customers to new services over next
generation access infrastructure.
• Unique multi-uplink and multi-media support
• Seamless integration with any access
infrastructure,
• S.HDSL & EFM on all models
• Supports migration from legacy to next
generation services
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Carrier Ethernet L3 Platform
The OneAccess converged L2/L3 platform is highly
standards compliant and is proven to be interoperable
with all major Metro Ethernet, MSAN and DSLAM vendors.
Business users can be assured that services delivered with
the OneAccess platform behave and perform according
to agreed specifications and international standards. In
addition, service providers benefit from the reduced cost
and complexity coming out from a Carrier Ethernet-based
service infrastructure.
Summary
In a swiftly evolving marketplace, L2/L3 converged services
represent both revenue opportunities and significant
challenges for service providers. The three key issues are
the ability to swiftly deploy premium revenue services,
manageability and cost. The OneAccess converged L2/L3
platform provides state-of-the-art next generation access
devices which incorporate sophisticated EAD, IP routing,
security and quality of service capabilities. By using the same
access device for the provision of both L2 and L3 services,
operators are now able to deploy combined IP and Ethernet
managed services to branch offices, including direct Internet
access, at industry-leading price points.
The complete range of OneAccess
converged products are MEF-
driven and provide an extensive
range of features throughout a
single Service-based platform built
for L2/L3 service convergence.
| www.oneaccess-net.com
 Smart Enterprise Access Solutions for Service Providers

The open architecture of the OneAccess platform is highly
standards-based. This enables service providers to seamlessly
integrate any first-mile infrastructure and interoperate
with third-party equipment – an imperative where multiple
services are delivered over the same on-premise platforms.
The equipment is capable of delivering Carrier Ethernet
value-added services and capable of offering both L2 and
L3 services.
The OneAccess converged L2/L3 platform is a natural fit for
service providers who wish to rapidly innovate, deploy and
expand new managed Ethernet services. A OneAccess solu-
tion for the delivery of L2 and L3 services over a converged
network architecture enables service providers to achieve:
Converged Services Checklist
Enhanced user experience
The OneAccess solution provides comprehensive visibility
and control using QoS tools and measurement metrics to
support SLAs for a wide variety of services. In addition, it
provides hierarchical QoS management which takes into
account the L2 congestion status.
Simplified certification and
interoperability testing
A single access device for L2 and L3 services eliminates
the need for implementing one CPE for native IP services
and another for E-line and E-LAN services. The hardware is
common and interoperability
tests can be done at the same
time for all services.

If your intent is to bundle converged services, or allow service evolution to attract and
retain customers and create competitive advantage here is a checklist of key decision
criteria :
Embedded software features to support
simple, fast and cost effective delivery
of multiples services or service bundles,
including :
– combined L2 and L3 services
– Ethernet, IP VPN and managed
security
– IP Voice managed PBX, SBC
and SIP trunks.
Comprehensive management and
performance tools to support SLAs
Converged service delivery over new or
existing infrastructure using one box
Single certification and interoperability
tests for L2 and L3 platform
Zero-touch provisioning and software
updates
Carrier-grade quality with an MTBF of
<30 years
Maximized revenues
and service margins
Service providers can acquire
customers though delivery
of basic L2 services and ea-
sily migrate them to more
sophisticated L3 services
in the future. This can be
achieved remotely from the
network operation center and
without the need to change
an already installed product
– thus protecting service pro-
vider investments. Further-
more, service providers can
package a variety of services
into service bundles in order
to increase ARPS.

Significant cost savings Accelerate time to market

Provisioning and managing a single access device for both
L2 and L3 services reduces CAPEX, optimizes logistics and
reduces operational costs versus a two-box solution. A suite
of provisioning tools makes service rollout simpler and em-
bedded OAM and service indicators make it easy to manage
and assure services.
Lower implementation and migration costs enable service
providers to accelerate their time to market to reach un-
derserved or untapped markets as well as open up new
opportunities.

10 +33(0)1.41.87.70.00 | marketing@oneaccess-net.com | www.oneaccess-net.com

 about us
Incorporated in 2001, OneAccess is a leading manufacturer
of multi-service routers and carrier Ethernet access devices
enabling major telecoms service providers to deliver
business-grade managed services profitably. OneAccess
supplies routers to over 120 communications service
providers including 4 of the top 5 largest telecoms operators
in Europe. By using mass customization techniques
OneAccess CPE solutions can be precisely tailored to meet
the stringent demands of the business managed services
market enabling superior performance, management,
reliability and services innovation.

Smart Enterprise Access Solutions for Service Providers

OneAccess is a leading manufacturer of multi-service routers and
carrier Ethernet access devices enabling major telecoms service
providers to deliver business-grade managed services profitably.
OneAccess supplies routers to over 120 service providers including
4 of the top 5 largest telecoms operators in Europe.

For more information visit www.oneaccess-net.com

OneAccess, Pentagone Plaza,

381 Avenue du Général de Gaulle, 92140 Clamart, France

Phone: +33 (0)1.41.87.70.00 |

Fax: +33 (0)1.41.87.74.00 |
marketing@oneaccess-net.com