Professional Documents
Culture Documents
DX-D 600 - System Service Manual - Chapter 06 - Repair
DX-D 600 - System Service Manual - Chapter 06 - Repair
DX-D 600
► Document History
► Referenced Documents
Document Title
For the lists of referenced documents, refer to following pages.
Edition 1, Revision 1
02-2012 Printed in Germany Document Node ID: 33248749
so_standard_e_template_v08
Agfa Company Confidential Copyright © 2012 Agfa HealthCare N.V.
DD+DIS101.11E Repair
► Manufacturer
Agfa HealthCare N.V.
Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright 2012 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium,
or its affiliates.
WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
(1) Read the "Generic Safety Directions" document
(see Agfa HealthCare Library > General Info > Agfa HealthCare > Publications >
Service Manual) prior to attempting any operation, repair or maintenance task on
the equipment.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa HealthCare or one of its affiliates
or who are otherwise authorized by Agfa HealthCare or one of its affiliates to provide
such services.
NOTE:
To verify the latest version of a chapter of the Service Manual refer to the “Checklist for
Completeness” in the Agfa HealthCare Library.
LIST OF CONTENTS
3.3.2 PCA-FE Board Firmware and FPGA Updating and Recovery ...............................................28
4 XRDI .......................................................................................................................................32
5 NX WORKSTATION ...............................................................................................................32
6 AGFA DIGITIZER (OPTIONAL)..............................................................................................32
7 DX-D FLFS STAND (OPTIONAL) ..........................................................................................32
1 X-ray System
Refer to relevant service documentation from the DX-D 600 partner company Sedecal
for repair descriptions.
NOTE:
For the DX-D 600 are following separate spare parts list available:
DD+DIS273.10E, Spare parts list for Portable DR Detector
DD+DIS171.09E, Spare parts list for Fixed DR Detector
NOTE:
The least replaceable unit (LRU) is the Receptor Assembly.
For more details about the DR Detector return procedure, refer to section 0.
NOTE:
When dealing with image quality or bad pixel mapping problems of the flat panel the
FSE must get in touch with the RSN/GSC.
Only when the information listed in this section will be made available to the RSN/GSC,
the advice and counsel elaborated at the RSN/GSC will really help in troubleshooting.
(1) Create a folder In the directory Varian with Customer name and GSC Case #
(2) Upload a zip file with the following files*:
For fixed DR Detectors:
o defect_map002.bin
o gain_img002.viv
o ofst_img002.viv
mode_0_defect_analysis.txt
Flatfield exposure with the ViVA tool / save function
Fault images
* Refer to next section for detailed description about file locations.
NOTE:
Make sure that the permissions of the Folder C:\IMAGERs are set correctly before
copy the files to an USB Memory Stick, see Chapter 2 - Installation and Set-up.
Figure 1
Figure 2
Figure 3
Figure 4
Figure 5
(11) Select on the X-ray generator console the dedicated acquisition system.
(12) Change exposure settings manually to the settings used during calibration
and expose.
Figure 6
Figure 7
(15) Copy the image file to the USB stick (checked to be virus free).
NOTE:
When you encounter only intermittent image quality problems export those faulty
images on NX in DICOM format.
Post these images also on the AGFA FTP Server in the Varian directory.
Anonymize images for patient data protection.
How to access this temporary AGFA FTP Server is described in following Service
Bulletin:
IMPORTANT:
In case of a DR Detector replacement update the serial numbers of the
Fixed or Portable DR Detectors:
After replacement of the DR Detectors, the serial numbers of the DR Detectors are
not accessible without re-opening the Bucky’s.
This section defines the roles and responsibilities between VARIAN and AGFA when
it comes to necessary exchanges of the VARIAN flat panel detector due to failure.
The customer generally contacts the local AGFA NSO, when a problem with the AGFA
DR-System is encountered.
The local AGFA NSO sends a Field Service Engineer (FSE) to analyze and possibly fix
the problem. In case of a DR detector failure the Agfa FSE always needs to escalate to
Agfa Level 2 (Tier 1) support for confirmation (GSC case).
For failure assessment the data listed in section 10 are required in the GSC case.
If failure is confirmed then Level 2/Level 3 support will supply the FSE with A Return
Material Authorization (RMA), further instructions to order a new DR Detector and to
return the defect one.
IMPORTANT:
An immediate return of the DR Detector to the AGFA spare parts logistic center is
necessary, to make optimal use of the warranty period.
For fast processing of the DR Detector exchange it is essential to make sure that
all data mentioned above is available at time of escalation.
NOTE:
In case of a DR Detector replacement refer to Chapter 11 - Acceptance Test after
DR Detector Replacement
3 Wireless DR Detector
NOTE:
For the Wireless DR Detector, a separate spare parts list is available:
NOTE:
The least replaceable unit (LRU) is the Receptor Assembly.
For more details about the DR Detector return procedure, refer to section 0.
NOTE:
When dealing with image quality or bad pixel mapping problems of the detector the
FSE must get in touch with the RSN/GSC.
Only when the information listed in this section will be made available to the RSN/GSC,
the advice and counsel elaborated at the RSN/GSC will really help in troubleshooting.
(1) Create a folder in the directory Canon with Customer name and GSC Case #
(2) Go to XRDI\Panels\CDI\Configuration or
XRDI\Panels\CDI\Bin and upload a zip file with the following files:
NX Snapshot
All files in QCOutputData dir:
Contains the calibrate /self diagnosis files off the Canon DR Detector
All files in Log dir: Contains the Canon logging
IMPORTANT:
In case of a Wireless DR Detector replacement update the serial numbers of the
Wireless DR Detector:
IMPORTANT:
Before starting with the disassembly and re-assembly of the Wireless DR Detector
refer to chapter 3 - Safety Instructions for safety descriptions.
(1) Turn off the power of the X-ray interface box (by disconnecting the AC adapter).
(2) Disconnect the LAN cable and grounding wire.
NOTE:
Do not pull the cables free in order to disconnect the connectors.
When re-assembling the parts, follow the procedure for their
disassembly in reverse unless otherwise specified.
(3) Remove the two screws on the bottom panel of the X-ray interface box.
(4) Remove the six crews on the side panels.
(5) Slide the top cover of the X-ray interface box toward the side where the
connectors of the box are connected, and lift to remove it.
NOTE:
Do not incline the top cover too far since doing so may damage the
inside of the X-ray interface box.
Figure 8
(6) Remove the eight screws used to secure the PCA-XIF board.
(7) Lift the PCA-XIF board in the direction shown by the red arrows.
Figure 9
The PCA-XIF board has two code areas where the firmware is stored:
One area for backup code positioned at the head of the ROM
One area for the normal codes stored in an intermediate area of the ROM
When the power is turned on, the backup code initializing routine boots, and the
backup code body boots when the normal codes have been erased for some reason or
when the BOOTSEL switch on the board has been pressed.
Unless other specific action is taken, this routine boots the normal code body.
For regular updating only the normal codes are updated.
This has the effect of preventing the board from failing to boot since the backup codes
at the ROM head are preserved even if a power failure should occur during updating,
for example.
For the connection between the PCA-XIF board and the NX, a crossover cable must be
used.
(1) Enter the IP address of the PCA-XIF board in the URL field of the web browser.
Default IP address as factory: 192.168.100.96
NOTE:
Do not make any changes in the “ROM
Area” input field.
NOTE:
To activate the updated firmware press the RESET switch on the PCA-XIF board.
IMPORTANT:
The backup codes should not be updated unless otherwise specified such as when a
fatal bug is found in the backup codes.
The procedure to update the backup codes is virtually the same as the procedure for
the normal codes.
To update the backup codes, except for inputting “flash0” (half-size lower-case
characters with no spaces) in the “ROM Area” input field, follow the same procedure as
for the normal codes.
When the updating has been completed successfully, check that the version in the
backup area (Flash #0) has been updated.
Subsequent to Windows Vista, telnet which is the PC application for logging in to the
PCA-XIF board is not installed under the standard setup. However, a telnet connection
with the PCA-XIF can still be established by using TeraTerm.
It is possible for the firmware in the normal area to be erased or damaged if the
updating has failed because a communication error occurred while the normal area
firmware was being updated or because the power of the X-ray interface box was
turned off.
If the normal area firmware has been erased, the backup code body can be booted by
the backup code initializing routine when the power is turned off and then back on so
the firmware can be updated again.
However, if the normal area firmware has been damaged, the backup code body will
not be booted simply by turning the power off and then back on, and it will be
necessary to forcibly boot the backup codes.
This section describes how to perform the forced backup booting operation and also
the precautions to be heeded.
If the normal area firmware has been damaged, the firmware in the backup area can be
forcibly booted by operating the switches on the board.
(1) Start pressing the RESET switch and BOOTSEL switch on the PCA-XIF board at
the same time.
(2) With the BOOTSEL switch still held down, release the RESET switch first.
(3) Wait for one second, and then release the BOOTSEL switch.
Figure 15
When the firmware has been booted as a result of taking the steps above, the
IP address and MAC address are set to the default values.
Default settings:
IP address: 192.168.100.96
Subnet mask: 255.255.255.0
Default gateway: 0.0.0.0
MAC address: 00:1E:8F:CA:87:80
NOTE:
Since the IP address and MAC address (separate values different from
00:1E:8F:CA:87:80) written in the flash memory are displayed as the IP address
and MAC address indicated in the network settings on the Status View screen for
the Web browser, the default values will not be displayed even if forced backup
start is implemented.
Even after forced backup start has been implemented, the original IP address
and separate MAC address are stored on the flash memory so the original
addresses will be restored when normal start is initiated.
Since a separate MAC address is written for the PCA-XIF board, care is required
when proceeding with forced backup booting.
NOTE:
Since the operating system of the PC remembers the separate MAC address of the
PCA-XIF board, the PC tries communicating with the default MAC address of the
PCA-XIF board while the separate MAC address remains valid, and communication
may fail.
For details on how to avoid this kind of situation, refer to section 3.3.3.2 Concerning
ARP clear for the PC.
On the PC, open the command prompt, and execute the following command:
arp – d *
The above arp command has the effect of clearing the separate MAC address of the
PCA-XIF board stored in the memory of the PC’s operating system and of re-initiating
the inquiry.
Unless this step is taken, even though the MAC address of the board is switched to the
default value by the forced backup boot operation, the PC will still try communicating to
the separate MAC address used before the switch, and no further communication may
be possible by the telnet terminal or web browser.
NOTE:
The operating system of the PC stores the IP address and MAC address
correspondence table in the memory, and reset is initiated when the PC is rebooted or
there has been no communication for a certain period of time.
This means that it is not always necessary to execute the ARP command.
It is necessary only when communication is to be performed immediately to a different
MAC address using the same IP address.
It may also be necessary after the PCA-XIF board has been replaced when the IP
address matches and communication is to be tried immediately.
Figure 16
The IP address of the PCA-XIF board can be changed or checked using the ipadr
command in the telnet connection status.
NOTE:
The power must be turned off and turned back on for the new setting to be
reflected.
To set the IP address of the PCA-XIF board into the detector, start the AP/LNK
configuration tool of Service Tool, and take the following steps:
(1) Input the IP address (192.168.100.97 in this case) of the PCA-XIF board
which has been changed to the X-ray interface address on the Configuration
tab screen.
(2) Press: <Save>
(3) Bring the infrared communication area of the Wireless DR Detector close to the
infrared communication unit, and proceed with the LNK operation.
NOTE:
After ipadr-ip 192.168.100.97 has been input, the “New setting takes effect after
power cycling” message is displayed.
Before turning the power back on, input ipadr and when the current status is checked,
192.168.100.96 will be displayed for current and 192.168.100.97 for the flash memory.
At this point in time, it is clear that only 192.168.100.97 has been written in the flash
memory and that the new setting has not been reflected.
When the PCA-XIF board is now accessed from the Web browser and the details of the
network settings are checked, a display similar to the one shown below appears, and it
is clear that the setting in the flash memory has been changed, and the display now
reflects this change.
XIF_GUEST>ipadr –default
NOTE
The power must be turned off and turned back on for the new setting to be
reflected.
To set the IP address of the PCA-XIF board into the detector, start the AP/LNK
configuration tool of Service Tool, and perform the following steps:
(1) Input the IP address (192.168.100.96 in this case) of the PCA-XIF board which
has been changed to the X-ray interface address on the Configuration tab
screen.
(2) Press: <Save>
(3) Bring the infrared communication area of the Wireless DR Detector close to the
infrared communication unit, and proceed with the LINK operation.
The PCA-XIF board is provided with a 3 MB log memory. In situations where trouble
has occurred, for instance, the log of the PCA-XIF board can be obtained by clicking
on the <log download> link on the web browser top screen of the PCA-XIF board.
NOTE :
When the <log download> link is clicked, the Open/Save dialog box is displayed.
If too much time is now taken to input the storage location, only the initial part of the log
details and not enough information may be obtained. The time permitted for the input
operation is about 30 seconds.
If the amount of the log information which has been saved is correct, the file size
indicated on the Open/Save dialog box and the size of the file actually saved will
match. Therefore, when obtaining the log, it must be checked whether these two file
sizes match.
Reference:
When the log memory becomes full, the log information is successively erased starting
with the oldest, and the latest information is written in its place. This means that the log
memory can always be expected to be nearly full (2.8 to 3 MB) with the log of the PCA-
XIF board log which is actually used.
The operations for the PCA-FE board firmware and FPGA updating can be performed
using the tool for upgrading firmware and FPGA.
The updating is performed while power is supplied using the battery unit.
Since the pre-updated program will continue to run even after the updating, booting is
initiated using the new program either by removing the battery and re-installing it or by
turning the power off and then back on.
A boot switch is provided near the battery connector of the Wireless DR Detector for
recovery purposes when the data cannot be written correctly for some reason during
the updating of the PCA-FE board firmware or FPGA, resulting in trouble with the board
operation.
NOTE:
Updating is possible only when the remaining battery charge level is
60 % or more. Updating is recommended using a battery with a full
charge.
(4) Press the power switch of the Wireless DR Detector for at least a second to turn
on the unit’s power.
Operation now starts up using the backup firmware and backup FPGA.
When the power is turned on with the boot switch at the backup mode setting, the
backup code firmware is loaded into the SDRAM, and operations are performed.
With the backup firmware, the FPGA config data for backup is written into the FPGA
config ROM, and operation starts up.
NOTE:
While the backup codes are being copied, the LINK LED (blue-green) blinks while its
light quantity changes gradually.
Since writing is completed when the LED stops blinking, it is necessary to wait at least
90 seconds.
The firmware or FPGA updating can be performed using the service tool while in the
backup mode boot status.
After updating has been completed in the backup mode boot status, follow the steps
below for booting in the normal mode.
(1) Hold down the power switch of the Wireless DR Detector for at least 5 seconds
to turn the unit’s power OFF.
(2) Remove the battery.
(3) Return the boot switch to the normal mode setting.
(4) Connect a battery with a full charge again.
(5) Press the power switch of the detector for at least a second to turn on the
unit’s power.
When the power is turned on with the boot switch at the normal mode setting, the
normal code firmware is loaded into the SDRAM, and operations are performed.
NOTE:
However, with backup mode booting, the FPGA data is overwritten by the backup
codes, and the normal codes are lost. Therefore, when the backup codes and
normal codes are different, the normal codes of the FPGA must be updated.
When booting the normal mode after the backup mode booting, check the
versions of the firmware and FPGA from the tool for upgrading firmware and
FPGA and perform update to have the right combination of them.
Figure 19
When the X-ray interface box and PCA-XIF board have been replaced:
(1) Change the IP address (but only when it has been changed from the
default setting).
(2) Check the firmware versions (and update them if necessary).
(3) Check that booting is performed correctly.
(4) Check that the operations for taking and obtaining the images and for transferring
the data can be performed normally.
This section defines the roles and responsibilities when it comes to necessary
exchanges of the flat panel detector due to failure.
The customer always contacts the local AGFA NSO, when he encounters a problem
with the AGFA DR-System.
AGFA representative will send a Field Service Engineer (FSE) to look at the problem.
For DR detector failure confirmation the Agfa FSE always needs to escalate to
Agfa Level 2 (Tier 1) support (GSC case). AGFA representative will analyze the
problem.
For failure assessment the data listed in section 2.1 are required in the GSC case:
If failure is confirmed then Level 2/Level 3 support will supply the FSE with:
Canon Medical Equipment Inquiry Form
Further instructions to order a new detector and to return the defect one
IMPORTANT:
An immediate return of the DR Detector to the AGFA spare parts logistic center is
necessary, to make optimal use of the warranty period.
For fast processing of the DR Detector exchange it is essential to make sure that
all data mentioned above is available at time of escalation.
NOTE:
In case of a Wireless DR Detector replacement refer to Chapter 11 - Acceptance Test
after DR Detector Replacement.
4 XRDI
5 NX Workstation
Refer to the respective Agfa Digitizer Service Documentation for repair descriptions.
NOTE:
For the DX-D FLFS Stand is a separate spare parts list available.
DX-D FLFS Stand – Spare Parts List Links for Offline Navigation
Spare Parts List Click here
The repair descriptions are delivered with the respective spare part.