Assignment 3

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Q1: How do you think employees should respond when given illegitimate tasks?

How can an
organization monitor the tasks it assigns to employees and ensure that the tasks are legitimate?
Explain your answer

When employees are given illegitimate tasks, it's crucial for them to respond in a manner
that preserves their integrity and contributes positively to the organization. Here's a
suggested approach:

1. Clarify and Understand: Before assuming a task is illegitimate, it's important for
employees to seek clarification. Sometimes tasks may seem unclear or inappropriate
due to miscommunication or lack of context. Engaging in open communication with
supervisors to understand the rationale behind the task can help clarify any
misunderstandings.
2. Express Concerns Professionally: If after clarification the task still appears
illegitimate or unethical, employees should express their concerns professionally. This
can be done through private discussions with supervisors, HR, or through established
channels for raising ethical concerns within the organization.
3. Offer Alternative Solutions: Instead of outright rejecting a task, employees can offer
alternative solutions that align with ethical standards and organizational goals. This
demonstrates proactive problem-solving and a commitment to finding ethical
resolutions.
4. Document and Report: If the illegitimate task persists or if employees suspect
wrongdoing within the organization, it's important to document instances of
illegitimate tasks and report them through appropriate channels. This may involve
whistleblowing policies or legal channels, depending on the severity of the situation.

Regarding how organizations can monitor the tasks they assign to employees and ensure
legitimacy, several strategies can be implemented:

1. Clear Communication: Ensure that tasks are clearly communicated to employees


with proper context and expectations. Ambiguity in task assignments can lead to
misunderstandings and potentially illegitimate tasks.
2. Training and Education: Provide training to employees on ethical standards,
compliance requirements, and organizational policies. This empowers employees to
recognize and address illegitimate tasks effectively.
3. Establish Review Processes: Implement review processes where supervisors or
designated teams assess the legitimacy of tasks before assigning them to employees.
This adds an extra layer of scrutiny to prevent illegitimate tasks from being assigned.
4. Encourage Open Communication: Foster a culture of open communication where
employees feel comfortable expressing concerns about task legitimacy without fear
of retaliation. Establishing anonymous reporting mechanisms can further facilitate
this.
5. Monitor Performance Metrics: Regularly monitor performance metrics and task
outcomes to identify any discrepancies or patterns that may indicate illegitimate
tasks being assigned or performed.
6. Ethical Oversight: Establish an ethics committee or designate individuals responsible
for overseeing ethical compliance within the organization. These individuals can
provide guidance, investigate concerns, and ensure that tasks align with ethical
standards.

By implementing these measures, organizations can mitigate the risk of assigning illegitimate
tasks to employees and foster a culture of integrity and ethical conduct.

Q2: Is there ever a case in which illegitimate tasks should be tolerated or "rightfully" given? Explain
your answer.

In certain exceptional circumstances, there might be cases where the assignment of


seemingly illegitimate tasks could be tolerated or even justified. However, these instances are
rare and would typically involve complex ethical considerations. Here are a few scenarios
where this might occur:

1. Emergency Situations: In emergency situations where immediate action is required


to prevent harm or mitigate risks, employees might be asked to perform tasks that
appear illegitimate under normal circumstances. For example, if there's a security
breach, employees might be instructed to access sensitive information that they
wouldn't normally have permission to access.
2. Legal Compliance: There might be instances where tasks appear illegitimate but are
necessary for legal compliance or regulatory requirements. This could include tasks
related to data retention, reporting obligations, or compliance with industry-specific
regulations. In such cases, the organization may be legally obligated to assign these
tasks, even if they seem questionable from an ethical standpoint.
3. Confidential Investigations: Sometimes, organizations may need to conduct
internal investigations into alleged misconduct or policy violations. During these
investigations, employees might be asked to perform tasks that seem illegitimate,
such as monitoring communications or gathering evidence. While these tasks may
raise ethical concerns, they could be deemed necessary to ensure the integrity of the
investigation process.
4. Organizational Survival: In rare cases where an organization is facing existential
threats, such as financial collapse or imminent closure, leadership might make
decisions that involve assigning tasks that appear illegitimate in order to salvage the
organization. This could include actions like aggressive cost-cutting measures or
restructuring initiatives that impact employees negatively.

In these situations, it's crucial for organizations to carefully weigh the ethical implications of
assigning seemingly illegitimate tasks against the necessity of the actions and the potential
consequences of not taking them. Transparency, clear communication, and adherence to
ethical principles should still guide decision-making, even in exceptional circumstances.
Additionally, organizations should strive to minimize the frequency of such situations and
seek alternative solutions whenever possible.
Q3: How should the criterion of "legitimacy" be determined? Explain.

Determining the criterion of "legitimacy" when it comes to tasks assigned to employees


involves considering various factors to ensure that the tasks are ethical, legal, and aligned
with organizational objectives. Here are some key aspects that contribute to determining the
legitimacy of tasks:

1. Ethical Considerations: Tasks should align with ethical principles and values,
ensuring that they do not compromise integrity, fairness, or respect for individuals'
rights. Ethical legitimacy involves evaluating whether the task contributes positively
to the well-being of stakeholders, including employees, customers, and the
community at large.
2. Legal Compliance: Tasks must comply with applicable laws, regulations, and industry
standards. This involves assessing whether the task adheres to labor laws, data
protection regulations, intellectual property rights, environmental regulations, and
other legal requirements relevant to the organization's operations.
3. Relevance to Organizational Goals: Legitimate tasks should support the
achievement of organizational objectives and contribute to the overall mission and
vision of the organization. Tasks that are not aligned with these goals may be
considered illegitimate as they could divert resources and effort away from strategic
priorities.
4. Transparency and Accountability: Legitimate tasks are those that are assigned
transparently, with clear expectations and rationale provided to employees.
Additionally, there should be mechanisms in place to ensure accountability for task
assignments, with supervisors and managers accountable for the tasks they assign
and how they are carried out.
5. Consistency and Fairness: Legitimacy also involves ensuring consistency and fairness
in task assignments across the organization. Tasks should be distributed equitably,
without discrimination or favoritism, and employees should have opportunities for
input and feedback on task allocation processes.
6. Risk Assessment: Legitimate tasks should be evaluated for potential risks and
adverse consequences, including risks to employee well-being, organizational
reputation, and compliance with laws and regulations. Risk assessment helps identify
and mitigate potential pitfalls associated with task assignments.
7. Stakeholder Impact: Consideration should be given to the impact of tasks on
various stakeholders, including employees, customers, suppliers, shareholders, and
the broader community. Legitimate tasks should aim to maximize positive impacts
while minimizing negative consequences for stakeholders.
8. Flexibility and Adaptability: Legitimacy can also depend on the ability of the
organization to adapt and respond to changing circumstances. Tasks that were once
legitimate may become illegitimate due to shifts in ethical norms, legal requirements,
or organizational priorities, highlighting the importance of ongoing evaluation and
adjustment.

By considering these factors comprehensively, organizations can establish a robust criterion


for determining the legitimacy of tasks, ensuring that assignments are ethical, legal, and
conducive to organizational success. Regular review and refinement of this criterion based
on evolving internal and external factors are essential to maintain alignment with ethical and
legal standards.

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