Annex I: Operation Process

Annex I: Operation Process

i
Annex I: Operation Process

Figure 1: Flow Chart of Network Implementation Process

Specification Preparation

Specification Review

Tender Float for Equipment Supply Tender Float for Installation

Evaluation of Equipment Tender Evaluation of Installation Tender

Negotiation & Contract Sign with Negotiation & Contract Sign with
Equipment Supply Vendors Installation Sub-Contractor

Delivery of Equipment

Briefing to Sub-Contractors

Installation and Commissioning

Provisional Acceptance Test (PAT)

Stabilization & Optimization

Take-over and Final Acceptance

Certificate (FAC)

ii
Annex I: Operation Process

Figure 2: Gantt chart of Network Implementation Process

iii
Annex I: Operation Process

Figure 3: Flow chart of Link Installation Process

Request for new link

Site Survey for feasibility

No
Feasibility Inform Marketing Dept.
?

Yes

Purchase order to Sub-

contractor for installation

Acceptance Test & Take

over from sub-contractor

Contract Sign & Handover

to Customer

iv
Annex I: Operation Process

Figure 4: Corrective Maintenance Process Flow

Alarm Detection

NepaConnect
Support Center
Trouble Ticket Trouble Ticket
Issuance Closure

Trouble Ticket Resolution

Acknowledgement Confirmation

Resolution
Yes

Need for
No Spare No Resolution
Sub-Contractor Parts?
Support Center

Yes

Yes Spare Parts

Available?

No
Sub-Contractor
Ask for Spare
Warehouse Parts

Sub-Contractor Order for Spare

Warehouse part delivery

v
Annex I: Operation Process

vi