Welcome to Leading

through Digital
Disruption
Topic: Create your Ethical Leadership Style
 Today’s Agenda

Today’s Learning Outcomes

Recap previous topic
Leadership Attributes
Activity: Dominio's Pizza and the Leadership Attributes
Ethics Tech Leadership
Activity: The Chief Ethical Officer
Develop your Leadership Style
Review of Apply Activity
Formative Assessment Feedback
Recap, Q&A, Discussion
Next steps
Today’s Learning Outcomes

Explore key leadership attributes needed in the digital age

Critically assess the importance for new leaders to think

about the ethical implications of the digital transformation in
organisations’ ecosystems

Identify which leadership styles contribute to succeed

through disruptive times

Assess how to develop a new leadership style

Recap of Previous
Topic
Leadership
Attributes
VUCA Environment Leadership

Source: Harvard Business Review

Leadership Attributes for the Digital Age

Customer-first Collaborative Innovative Digital Champion

Putting the Engaging Applying fresh Embracing the

customer at others across ideas and complexities
the heart of functions and taking and
everything organisational calculated capabilities of
they do structures risks digital
technologies
How Leadership helps bypass Blockers to Digital
Transformation

• Vertical gap: junior vs senior

Solutions
leaders
• Leverage on middle
• Horizontal gap: digital and management (understand
offline departments junior leaders and company
functioning, access to senior
leaders)

• Create horizontal leaders

(across depaprtments)
Challenges
Deloitte’s Leadership Critical Capabilities and
Potential Factors
Source: Deloitte
Leadership Styles
Develop your Digital
Leadership Style

Understand different leadership

styles

Assess your innate leadership style

Develop new leadership styles

• GROW coaching model
• Mentors / Reverse mentoring
• New business models
• New measurable goals
Activity: Domino's
Pizza and the
Leadership Attributes
Domino's Pizza has more than 15 ways to Order
Pizza

Resource: https://www.thinkwithgoogle.com/marketing-resources/experience-design/dominos-customer-expectations-mobile-experience/?utm_medium
Activity: Domino's Pizza and the Leadership
Attributes
This activity consists in replying to the question assigned to your group:

• Group 1 – How did Domino's Pizza put customers first?

• Group 2 – How did Domino's Pizza create a collaborative culture?
• Group 3 – How did Domino's Pizza instil a culture of innovation?
• Group 4 – How did Domino's Pizza become a digital-champion? List examples

In order to reply to your group’s question, you have to do some research online.
Alternatively, you can scan the QR code to access the Donino’s Case Study. This is
also available in the HUB.
Break Time

If you have not done it, yet, please do your Apply

activity and post it in the forum during the break !
Ethical Tech
Leadership
How to Become Ethical Tech Leaders

Ethical tech as shared

Source: Deloitte
responsibility
Ethical Tech Leaders

Ethically tech driven

from the start
Ethical Tech is a set of
values governing the
Ethical framework for organisation’s approach to its
digital technology
use of technologies
(e.g., data privacy, bias in algorithms,
Ethical tech part of replacing humans with machines,
digital culture data manipulation)

Empower people to
make ethical decision
about technology Source: World Economic Forum

Ethical tech approach

evolves
Activity: The Chief
Ethics Officer
Activity: The Chief Ethics Officer

This activity consists in individually reply to these questions:

• Who is the Chief Ethics Officer and what does he/she do?
• Why is it important to have a Chief Ethics Officer when
going through digital transformation?

You have 10 minutes for doing your research and reply to the
above questions.
Review of Apply
Activity
Formative Assessment
Feedback Discussion
Recap, Q&A,
Discussion
Key Takeaways

You should be now able to:

• Understand what are the key leadership attributes to face digital

disruption

• Understand why ethical tech is important and how to become ethical

tech leaders

• Understand which leadership styles are more successful in the digital

age and how to develop them
Next Steps

• Review the fundamental information

• Go through the Preparation and Apply part of this week (if

not done yet)

• Go through the Consolidation part of this week

• Go through the Preparation and Apply part of next week

• See you next week same time!