Non-Sponsored Receivables: Bad Debt Write Off Finance

This job aid supports for finance personnel who may write off bad 9. Select the Customer Invoice to write off.
debt.
10. Select Credit Adjustment Reason.

INITIATE BAD DEBT WRITE OFF 11. Click OK.

From the homepage: 12. Click Done.

1. Enter ‘Write Off Bad Debt’ in the search bar.

APPROVE BAD DEBT WRITE OFF
2. Select the Write Off Bad Debt task.
The initiator’s role is complete in writing off bad
The Write Off Bad Debt screen displays.
debt.
3. Select the appropriate Company.
An approver receives a Workday Inbox task. An
4. Select the Customer. approver must supply a reason if sending the request
back.
5. Writeoff Date defaults to current
date.

6. Enter Invoice Currency. Enter any

other fields to further filter results.

7. Click OK.

The Write Off Bad Debt screen displays.

For Customer Invoice Information:

8. Select Default Writeoff Reason.

Last Updated: March 2020 1