Professional Documents
Culture Documents
Biz Skill
Biz Skill
2.In 1960s United States government invented ARPANET to send and receive
information.
3.In 1990s cellular phones evolved and increased, led to the communication
through SMS.
Why virtual communication necessary?
Global Reach: Helps to connect with anyone,anywhere
Cost and time efficiency:It reduces the cost of travel and saving of time
Collaboration and teamwork:It makes easy for teams to collaborate and share
ideas.
Etiquettes to be maintained
Etiquette is an established rules and principles that dictates appropriate behaviour
and conduct during the mode of communication.
2.Minimize Interruptions: Avoid background noise and distractions and keeping microphones muted when
not speaking.
3.Be polite and respectful: Use a courteous tone.
4.Be Concise:Get to the point quickly, but provide enough information for clarity.
8.Use clear Subject lines:Help recipients understand the purpose of the message
Contents to be maintained
1. Being Straightforward and having the right is just as important here as with
in-person communication
2. the presentation or the texted content must be kept short and concise.
3. The introduction must be strong and interesting.
4. Th content should be professional enough.
5. Maintaining proper eye contact is important.
6. Avoiding emotional writing over the emails which in turn reduces
professionalism
7. Preparedness on the agenda.
Digital Body language
1.maintaining proper eye contact
4.Hand Gestures
5.Facial Expressions
6.Warm Greetings
Speaking and Listening skills
Conciseness Feedback
Emphasis Clarification
Volume No Interruptions
Engagement Summarize
Key points to be remembered
Conclusion