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Chapter 9 - Complex Cognitive Processes
Chapter 9 - Complex Cognitive Processes
Problem Solving
Representing the Problem
• Focusing attention on what is relevant
• Understanding the words
• Understanding the whole problem
• Translation and schema training: Direct instruction in schemas
• Translation and schema training: Worked examples
• The results of problem representation
Searching for Solution Strategies
• Algorithms: A step-by-step prescription for achieving a goal
• Heuristics: A general strategy that might lead to the right answer
• Means-Ends Analysis: The problem is divided into a number of intermediate goals or
subgoals, and then a means of solving each intermediate subgoal is figured out.
• Working-Backward Strategy: Begin at the goal
• Analogical Thinking: One limits the search for solutions to situations that are similar to
the one at hand
• Verbalization: Putting problem-solving into words
Factors that Hinder Problem Solving
• Functional fixedness
• Lack of flexibility needed to represent problems accurately and to have insight into
solutions
• Common response set
• Tendency to think in the most familiar manner
• Representativeness heuristic: Relying too heavily on prototypes
• Confirmation bias: Judging potential solutions based on memories and beliefs
Creativity
Sources of Creativity
• Domain-relevant skills: Talents and competencies that are valuable for working in a
specific domain
• Creativity relevant processes: Include work habits and personality traits
• Intrinsic task motivation: Deep curiosity and fascination with the task