Professional Documents
Culture Documents
LM Wellness Massage G10 1
LM Wellness Massage G10 1
LM Wellness Massage G10 1
LEARNER’S MATERIAL
GRADE 10
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LM – WELLNESS MASSAGE Grade 10
TABLE OF CONTENTS
Page
Cover Page............................................................................
Table of Contents
Introduction...………………………………………………………. 4
Content Standard and Performance Standard……………… 4
Objectives……………………………………………………….. 5
Program Requirements………………………………………… 5
Learning Episodes……………………………………………… 5
How to Use the Module………………………………………… 6
Diagnostic Assessment…………………………………………… 7
Personal Entrepreneurial Competencies (PECs)…………… 14
Environment and Market (EM)………………………………….. 26
LO 1 Assess/Interview Client……………………………… 49
1.1 History and Development Wellness Massage.. 49
1.2 Health Concepts……………………………… 55
1.3 Healing Concepts…………………………...... 55
1.4 Identify the Vital Information
of the client/s ………………………………. 59
1.5 Relevant Information of the Client/s ………… 59
1.6 Wellness Massage Techniques……………… 65
1.7 Wellness Massage Services and Products… 65
1.8 Wellness Program……………………………… 69
Post test ……………………………………………………… .. 70
Quarter II
Overview………………………………………………………… 73
Objectives………………………………………………………… 74
Pre-Test 2………………………………………………………… 74
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Quarter III
Overview ……………………………………………………….……… 99
Objectives……………………………………………………………… 99
Pre-Test 3……………………………………………………………… 99
Quarter IV
Overview ……………………………………………………….. 189
Objectives………………………………………………………. 189
Pre-Test 4………………………………………………………. 192
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Introduction
Technology and Livelihood Education (TLE) is one nomenclature in the
implementation of the K to 12 Basic Education Program (BEP). It is composed
of four components, namely, Agri-Fishery Arts, Home Economics, Industrial
Arts and Information and Communication Technology. In this learning material,
the focus is on a course in Home Economics –Wellness Massage.
The world of work today presents a picture of available jobs that are
getting scarcer each year. To address this reality, the Department of Education
is stretching its available resources, prioritizing needs, and developing
sustainable programs to lead and to prepare the young minds as future skillful
chef or any related job. The department further believes that it is in honing the
skills that the learner can have an edge over other job seekers. DepEd
endeavors to equip the learners with the appropriate knowledge, attitudes,
values and skills necessary to become productive citizen of our society.
Content Standard
Performance Standard
Objectives
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Program Requirements
Grade 10 students who will take Wellness Massage course as their
specialization in Technology and Livelihood Education (TLE) – Home
Economics should have successfully taken the exploratory course in Beauty
Care in Grade 7/8.
Learning Episodes
This learning resource is subdivided into four (4) quarters which may
serve as the recommended scope and limit for every academic grading period.
In every quarter there are lessons that comprise the learning outcomes.
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I. Multiple-Choice.
Direction: Read eachquestion carefully. Encircle the letter of the correct
answer. Write the answers in your quiz notebook.
1. Some massage therapists focus on the shifts in awareness and
psychological insight that can be brought about with massage.
A. Transformational or psychotherapeutic massage
B. Pampering
C. Sports Massage
D. Relaxation/stress/ stress reduction.
2. Per Henrik Ling developed a system of passive and active exercises known
as Swedish Remedial Gynastics except _____.
A. ‘Effleurage’,
B. ‘Petrissage’,
C. ‘Vibration’,
D. ‘Ventilation
3. This is part of the personal information form which indicates that a massage
will be helpful to the client and will influence the type of massage given.
A. Past Personal Information
B. Past Medical History
C. Present Medical History
D. Present Personal Information
4. This refers to the type of massage treatment that can be found in some
spa and hair salons.
A. Transformational or psychotherapeutic massage
B. Pampering
C. Sports Massage
D. Relaxation/stress/ stress reduction
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C. Vietnamese
D. Swedish
6. He was the Greek physician who used massage with oils and herbs to treat
medical conditions and diseases.
A. Herodicus
B. Abacus
C. Hepartacus
D. Eherodicus
7. This is the most widely used form of massage used for relaxation.
A. body massage
B. stone massage
C. sports massage
D. pregnancy massage
A.doctor
B. dentist
C. specialist
D. therapist
12. Do not make false claims for treatments, but explain the benefits _____.
A. fairly
B. practically
C. reasonably
D.realistically
14. A type of massage wherein the hand is placed over the area and
vibrated either up and down or from side to side. The action produces
vibrations in the underlying tissue.
A. Vibration
B. Pounding
C. Frictions
D. Cupping
15. The type of massage strokes in which pressure is applied to the tissues.
A. Vibration
B. Knead
C. Beating
D. Petrissage
16.A massage stroke that skims the surface of the tissues.
A. Vibration
B. Effleurage
C. Beating
D. Petrissage
17. A manipulation technique that lifts the muscle away from the bone and
moves itfrom side to side in a rocking manner.
A. Vibration
B.Effleurage
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C.Muscle rolling
D. Petrissage
20. This is a kind of food that helps the body to concentrate on healing.
A. light healthy meal
B. heavy healthy meal
C. more vegetables
D. juicy fruits
21. This should be avoided for about 24 hours before performing aftercare
services.
A. alcohol
B. exercise
C. too much eating
D. drinking plenty of water
D. dizzy
26. In the 5’s methodology, Seiketsu is the Japanese term for ________.
A. standardize
B. self-discipline
C. sort
D. sweep
28.This can be done as an introduction to massage for clients who may not
come in for an office massage, or can be a continuing form of stress-
reduction therapy when done on a regular basis, as in the office setting
A. Chair Massage
B. Pampering
C. Chiropractic adjunct
D. Relaxation/stress/ stress reduction
29. Different origin of the word massage are the following except one,
A. mass
B. mass’h
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C. masser
D. massege
30. This details will enable you to contact the client quickly if you
need to cancel or change an appointment or for any other reason.
A. personal records
B. doctors records
C. physical records
D. school records
42. _______ is technique of using a large towel or sheet to keep you covered
while you’re getting a massage.
43. An ______ is a region of the body in which nerves arteries, or vein lay close
to the body’s surface.
44. The time to gather and exchange information with the client is called _____.
45. _______refers to standards and conducts of behaviour of an individual or
professional group.
46. __________refers to the type of massage treatment that might be found in
some spa and hair salons.
47. Massage is thought to increase _____ which is desirable in many
conditions.
48. _________ is the name of a workplace organization method that uses a
list of five Japanese words.
49. To gain the _____ of clients and establish an excellent reputation,
50. A customer first impression of your practice is formed during their first ____
of contact over the phone or in person
Module 1
Personal Entrepreneurial Competencies
Introduction
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LM – WELLNESS MASSAGE Grade 10
In this module you will learn more about entrepreneurship and the
entrepreneurial competencies related to Wellness Massage. You will have a
first-hand experience in educational activities leading to assessment of your
personal entrepreneurial competencies (PECs) and the entrepreneurial
competencies of a successful Wellness Massage Therapistswithin your
province. You will also have several activities that willalign your competencies
with those of successful practitioners. Moreover, this module will encourage
you to think about entrepreneurship and its role in the business community as
well as in the economic and social development of an individual.
Entrepreneurs are people with the skills and capabilities to see and
evaluate business opportunities. They are individuals that can strategically
identify products or services needed by the community, and have the capacity
to deliver them at the right time and at the right place.
To begin, let us find out the competencies you will gain upon completion
of this module.
Objectives
At the end of this module, you are expected to:
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Now try to take the first challenge in this module, the pre assessment.
Pre-assessment
As part of your initial activity, try to assess your prior knowledge and
experience related to personal entrepreneurial competencies. Answer Task 1.
A B
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competitors
Directions: The following are guide questions which covers the entire module.
Write your answers on your assignment notebook. Discuss / share these to the
class.
After all the guide questions are answered, share these with your
classmates. You may also compare your insigths, personal knowledge, and
relevant experiences on the topic to make the sharing more exciting and
engaging.
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2. Are there other strategies or approaches where you can assess your
PECs? Explain how these strategies will become more useful in selecting a
viable business venture.
______________________________________________________________
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______________________________________________________________
______________________________________________.
How was your experience in answering the guide questions with your
classmates? Were you able to benefit from them? What were the insights you
have realized?
This time you’re going to study the different topics that will enrich your
knowledge of PECs. Read all the important details about the succeeding topic
carefully.
Know
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Process
To firm up what you have learned and have a better appreciation of the
different entrepreneurial competencies, read the PECs checklist below, then
answer the same.
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After accomplishing the checklist, form a group and share your insights and
experiences why you come up with that personal assessment.
TOTAL
Interpretation or Insight:
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
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___________________________________________________________________________
___________________________________________________________________________
_________________________________________________.
How was your experience in discovering the strengths and the areas
you need to develop? Did you gain a valuable experience in exchanging
insights with your classmates? To learn more and deepen your understanding
of PECs, do task 5 below.
Task 5: Interview
1. What preparations did you make before you engaged in this type of
business or job?
________________________________________________________
________________________________________________________
_______________________________________________________.
2. What special skills and characteristics do you have that is related with
your business or job?
________________________________________________________
________________________________________________________
_______________________________________________________.
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3. How did you solve business-related problems during the early years of
your business operation?
________________________________________________________
________________________________________________________
_______________________________________________________.
Personal
Entrepreneuria Characteristic Attribute Lifestyle Skill Trait
l s s s s s
Competencies
Successful
Entrepreneur in
the province
My PECs
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Using the information on the table above, analyze and reflect on the
similarities and differences in your answers. Put your reflection on the
table below. Write your conclusion on the space provided below.
Personal
Entrepreneurial
Similarities Differences
Competencies
Characteristics
Attributes
Lifestyles
Skills
Traits
Conclusion:
________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
_____________________________________________________________.
Transfer
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To align my Characteristics
PECs with
the PECs of
a successful
entrepreneur
in Wellness Skills
Massage.
Attribute
Traits
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Directions: Read and study the following questions below. You may use a
separate sheet of paper or your notebook to write your answers.
1. Why is there a need to compare and align your PECs with the PECs of
a successful entrepreneur?
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
______________________________________________.
2. How does your action plan help sustain your strong PECs and/or
address your development areas?
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
______________________________________________.
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Module 2
Environment and Market
Introduction
area that are not met may be considered business opportunities. Identifying the
needs of the community, its resources, available raw materials, skills, and
appropriate technology can help a new entrepreneur seize business
opportunities.
To begin with, let’s find out the competencies that you will master as you
finish this module.
Objectives
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Now that you have an idea about the things you will learn, take the first
challenge in this module – the pre-assessment.
Pre-assessment
Task 1: MultipleChoice
DIRECTIONS: Choose the letter of the best answer. Write your answer on a
separate sheet of paper.
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B. desires D. needs
4. It is a factor or consideration presented by a seller as the reason that a
product or service is different from and better than that of the
competition.
A. unique selling plan C. unique pricing
policy
B. unique selling proposition D. finding value-added
5. A stage in which the needs of the target market are identified, reviewed,
and evaluated.
A. concept development C. project development
B. economic analysis D. refine specification
6. It is the introduction of new ideas to make the product and services
more attractive and saleable to the target customers.
A. new idea C. product development
B. creativity D. innovation
7. It is a managerial tool used to assess the environment and to gather
important information that can be used for strategic planning.
A. scanning C. WOTSAnalysis
B. SWOT Analysis D. surveyanalysis
________________________________________________________
________________________________________________________
________________________________________________________
5. How can one effectively respond to the needs of the target customer?
________________________________________________________
________________________________________________________
________________________________________________________
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After the entire guide questions are answered and skills have been
mastered, share insights/ideas with your classmates. Discuss your insights,
personal knowledge, and relevant experiences on the topic to make it more
exciting and engaging.
After setting your own personal goals and targets in achieving the
objectives of this module, you will have the opportunity to read and learn more
about environment and market. You will also be given a chance to do practical
exercises and activities to deepen your understanding of the topic.
Know
Product Development
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There are basic, yet vital questions that you can ask yourself about
product development. When you find acceptable answers to them, you may
now say that you are ready to develop a product and/or render services.
These questions include the following:
1. For whom are the product/services aimed at?
2. What benefit will the customers expect from product/service?
3. How will the product/service differ from the existing brand? From its
competitor?
In addition, needs and wants of the people within an area should also
be taken into big consideration. Everyone has his/her own needs and wants.
However, each person has different concepts of needs and wants. Needs in
business are the important things that an individual cannot live without in a
society. These include:
1. basic commodities for consumption,
2. clothing and other personal belongings,
3. shelter, sanitation and health, and
4. education.
Basic needs are essential to an individual to live with dignity and pride
in a community. These needs can obviously help you generate business ideas
and subsequently to product development.
Wants are desires, luxury and extravagance that signify wealth and
expensive way of living. Wants or desires are considered above all the basic
necessities of life. Some examples of wants or desires are: fashion
accessories,expensive shoes and clothes, travels, eating in an expensive
restaurant, watching movies, concerts,having luxurious cars, wearing
expensive jewelry and perfume, living in impressive homes, among others.
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Needs and wants of people are the basic indicators of the kind of
business that you may engage in because it can serve as the measure of your
success. Some other points that might be considered in business undertakings
are the kind of people, their needs, wants, lifestyle, culture and tradition, and
their social orientation.
To summarize, product development entirely depends on the needs and
wants of the customers. Another important issue to deal with is the key
concepts of developing a product. The succeeding topic shall enlighten you
about the procedure in coming up with a product.
Plan
Remaining
Analyze Development
Perform
Competitive Project
Economic
Products
Analysis
Concept
Development
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4. Generate product concepts: After having gone through with the previous
processes, you may now develop a number of product concepts to illustrate the
types of products or services that are technically feasible and will best meet the
requirements of the target specifications.
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Finding Value
Innovation
Innovation is the introduction of something new in your product or
service. This may be a new idea, a new method, or a new device. If you want
to increase your sales and profit, you must innovate. Some of the possible
innovations for your products are change of packaging, improvement of taste,
color, size, shape, and perhaps price. Some of the possible innovations in
providing services are application of new and improved methods, additional
featured services, and possibly freebies.
Here's how to discover your USP and how to use it to increase your sales and
profit:
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Process
Task 3: Interview
Directions: Selecta successful entrepreneur or practitioner. Conduct an
interview using the set of questions below. Document the interview and present
it to the class. Use a separate sheet of paper.
4. Did you consult somebody before you engaged in this business? Cite /
give sample insights that you gained from the consultation.
________________________________________________________
________________________________________________________
________________________________________________________
5. What were your preparations before you started the actual business?
________________________________________________________
________________________________________________________
________________________________________________________
2. Prepare a short narrative report about these topics and discuss it to the
class. You can highlight the aspect that intensifies your knowledge of
product development.
Transfer
1. Identify
Customers Need
7. Prepare a 2. Target
-
Development Plan Specifications
-
- -
- -
- -
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- -
- -
Know
1. Examine existing goods and services. Are you satisfied with the
product? What do other people who use the product say about it? How
can it be improved? There are many ways of improving a product from the
way it is made to the way it is packed and sold. You can also improve the
materials used in crafting the product. In addition, you can introduce new
ways of using the product, making it more useful and adaptable to the
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customers’ many needs. When you are improving the product or enhancing
it, you are doing an innovation. You can also do an invention by introducing
an entirely new product to replace the old one.
2. Examine the present and future needs. Look and listen to what the
customers, institutions, and communities are missing in terms of goods and
services. Sometimes, these needs are already obvious and identified right
away. Other needs are not that obvious because they can only be identified
later on, in the event of certain development in the community. For
example, a province will have its electrification facility in the next six months.
Only by that time will the entrepreneur could think of electrically-powered or
generated business such as photo copying, computer service, digital
printing, etc.
3. Examine how the needs are being satisfied. Needs for the products and
services are referred to as market demand. To satisfy these needs is to
supply the products and services that meet the demands of the market. The
term market refers to whoever will use or buy the products or services, and
these may be people or institutions such as other businesses,
establishments, organizations, or government agencies.
Businesses or industries in the locality also have needs for goods and
services. Their needs for raw materials, maintenance, and other services
such as selling and distribution are good sources of ideas for business.
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A group of people in your neighbourhood may have some special skills that
can be harnessed for business. For example, women in the Mountain
Province possess loom weaving skills that have been passed on from one
generation to another. Some communities set up weaving businesses to
produce blankets, decorative, and various souvenir items for sale to tourists
and lowlanders.
Business ideas can come from your own skills. The work and experience
you may have in agricultural arts, industrial arts, home economics, or ICT
classes will provide you with business opportunities to acquire the needed
skills which will earn you extra income should you decide to engage in
income-generating activities. With your skills, you may also tinker around
with various things in your spare time. Many products are invented this way.
Once you have identified business opportunities, you will eventually see
that there are many possibilities available for you. It is very unlikely that you
will have enough resources to pursue all of them at once.
You have to select the most promising one among hundreds of ideas. It
will be good to do this in stages. In the first stage, you screen your ideas to
narrow them down to about few choices. In the next stage, trim down the
choices to two options. In the final stage, choose between the two and decide
which business idea is worth pursuing.
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3. How big is the demand for the product? Do many people need this
product and will continue to need it for a long time?
4. How is the demand met? Who are processing the products to meet
the needs (competition or demand)? How much of the need is now
being met (supply)?
5. Do you have the background and experiences needed to run this
particular business?
6. Will the business be legal and not against any existing or
foreseeable government regulation?
7. Is the business in line with your interest and expertise?
Branding
Process
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Directions: In a separate sheet of paper or in your notebook list down all your
observations for your business idea.Categorize your observations according to
strengths, weakness, opportunities and treats. After carefully listing them down,
use the stated strategies to come up with a sound analysis, activities and best
business idea.
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
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- -
- -
Strategies:
Analysis:
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Activities:
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
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Transfer
Task 8: Designing a Logo
Logo
Tagline
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Vicinity Map
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QUARTER 1
Overview
Even during the ancient times, people were aware on curing ailments.
Massage was introduced and found in the caves. Wall drawings
and paintings were shown to people massaging each other. A mixture of
artifacts also found which contain traces of fats and oils mixed with herbs.
These indicate that lubricants may have been used, perhaps for healing,
soothing or beautifying purposes.
Frequently, these are simple techniques that most people just don't give
attention to. How many times we said or heard others say, "I don't have time to
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exercise" or "I don't have time to relax?" Thus, a very important contributor to
wellness is attitude: a thought process that influences the way a person
approaches dealing with life.
Having thought of busy schedule now is the time to plan your wellness
program!
Lesson Objective:
The learner demonstrates understanding of the skills and knowledge
required to consult with client/s and select and sequence a range of
wellness massage techniques as a program
Pre-Test 1
A. Multiple Choice
Directions: Choose the letter of the correct answer. Write the letter of your
choice in your quiz notebook.
1. This refers to the type of massage treatment commonly in some spa and
hair salons.
A. Transformational or psychotherapeutic massage
B. Pampering
C. Sports Massage
D. Relaxation/stress/ stress reduction
C. Vietnamese
D. Swedish
3. The Greek physician who used massage with oils and herbs to treat
medical conditions and diseases.
A. Herodicus
B. Abacus
C. Hepartacus
D. Eherodicus
7. This can be done as an introduction to massage for clients who may not
come in for an office massage, or can be a continuing form of stress-
reduction therapy when done on a regular basis, as in the office
setting
A. Chair Massage
B. Pampering
C. Chiropractic adjunct
D. Relaxation/stress/ stress reduction
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8. This details will enable you to contact the client quickly should you
need to cancel or change an appointment or for any other reason.
A. personal records
B. doctors records
C, physical records
D. school records
11. Per Henrik Ling developed a system of passive and active exercises
knownas ‘Swedish Remedial Gymnastics’ and also a system of
massagemovements. Ling used the terms, except one (1)
A. ‘effleurage’,
B. ‘petrissage’,
C. ‘vibration’,
D. ventilation
12. These details will indicate whether massage will be helpful to this client
and will influence the type of massage to be given,
A. Past Personal Information
B. Past Medical History
C. Present Medical History
D. Present Personal Information
13. Massage that releases the chronic patterns of tension in the body.
A. deep tissue massage
B. stone massage
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C. sports massage
D. hand massage
14. Different origin of the word massage are the following except one,
A. mass
B. mass’h
C. masser
D. massege
15. These details indicate whether massage would be suitable for the client.
A. Massage Analysis
B. Arabic Analysis
C. Therapeutic Analysis
D. Psychological Analysis
19. A kind massage that uses heated stones during the treatment
A. deep tissue massage
B. sports massage
C. relexology
D. stone massage
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Got perfect?
Not perfect?
Learning Outcome
• Discuss the concept of wellness
• Discuss the health and healing concept of wellness massage
• Explain wellness massage services and products
Know
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Ancient Chinese acupuncture and massage study figure, showing treatment points.
This ancient Persian document shows bathing and massage in a Turkish bath.
which they called tsubo. This form of massage has been practiced over the
centuries; it has recently regained recognition and popularity and is now known
as shiatsu. Many therapists have studied these techniques, which they
combine with other forms of treatment for the benefit of their clients.
Records show that the Hindus practiced massage as part of their
hygiene routines. A sacred book called the Ayur-Veda (The Art of Life), which
was written around 1800 BC, describes how shampooing and rubbing were
used to reduce fatigue and promote well-being and cleanliness.
The Egyptians and Persians used massage for cosmetic as well as
therapeutic effects (see Figure 2). They mixed fats, oils, herbs and resins for
care of the skin and beautifying the body and face. Pots and jars containing
these creams have been found in Egyptian tombs. Cleopatra is said to have
bathed in milk and then to have been massaged with aromatic oils and creams
by her handmaidens.
The practice of massage spread from the east into Europe, where it was
well established by 500 BC.
The Greeks believed in the cultivation of a healthy mind and body, which
is similar to the ‘holistic approach’ practised by many people today. Rituals of
bathing, massage, exercise or dancing were practised by men and women.
They encouraged the pursuit of physical fitness and organised regular sporting,
gymnastic and athletic competitions. Massage was used before events to
improve performance and after events to relieve fatigue and aid recovery.
Gladiators and soldiers were massaged before battle to give vigour and
promote fitness and health, and afterwards to aid recovery, healing and
relaxation. Homer writes in the poem The Odyssey of Greek soldiers being
rubbed with oils and anointed by beautiful women to aid their recovery and
regain strength on return from battle.
Around 500 BC the Greek physician Herodicus used massage with oils
and herbs to treat medical conditions and diseases. Hippocrates, who is now
thought of as the father of medicine,was a pupil of Herodicus. He began to
study the effects of massage on his patients. Heconcluded and recorded that
‘hard rubbing binds, soft rubbing loosens, much rubbing causesparts to waste
but moderate rubbing makes them grow’. Hippocrates also concluded that it
wasmore beneficial to apply pressure in an upward direction, i.e. towards the
heart, as we practisetoday. In Hippocrates’ day, the function of the heart and
the circulation of the blood were notknown. It is therefore remarkable that he
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reached this conclusion only by observing the effecton the tissues of different
strokes. With our knowledge of the heart and circulating blood weunderstand
why pressure upwards is more beneficial: the condition of the tissues
improvesbecause deoxygenated blood and waste products are removed
quickly as massage speeds up blood and lymph flow. Even without the benefit
of this knowledge, Hippocrates taught his pupils that massage movements
should be performed with pressure upwards to promote healing.
The Romans followed similar routines to the Greeks. They practised
bathing, exercise andmassage for health and social relaxation. Large private
and public baths were built. Theseincluded water baths and steam rooms,
gymnasium and massage areas. The baths weremaintained at different
temperatures and progress was made from cold to hot baths. Wealthy
Romans would use these daily for cleansing, exercising, relaxing and
socialising. Servants werealways in attendance, with oils and creams to
massage their masters when required. TheRomans built similar baths in the
countries that were conquered by their armies. Many suchbaths were built after
the Roman conquest of Britain in 55 BC, and their ruins can be seen in
Britain today in towns and cities such as Bath, Caerleon and St Albans.
Massage techniques recorded from those times include manipulations known
as squeezing, pinching or pummelling. They relate to the petrissage and
percussion movements used today.
Twentieth-Century Developments
During the First World War the demand for massage to treat the injured
grew and many more massage therapists were trained. Membership of the
Society of Trained Masseuses grew and in 1920 it amalgamated with the
Institute of Massage and Remedial Exercise. In recognition of the valuable work
contributed by its members during the war, a Royal Charter was granted and
the title was changed to the Chartered Society of Massage and Medical
Gymnastics. The title was changed again in 1943 and became the Chartered
Society of Physiotherapy. In 1964 its members became state registered. This
protected and gave status to those qualified therapists who were practicing in
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clinics and hospitals, and made it impossible for those without a recognized
qualification to practice in hospitals.
With the development of alternative electrical-based treatments, the
use of massage to treat medical conditions declined. There was rapid growth
in electrotherapy and eventually massage ceased to be part of physiotherapy
training. It became little used as a therapeutic treatment in hospitals. There
was, however, a continuing demand for massage in clinics, health farms,
fitness and leisure centres.
In 1966 the City and Guilds of London Institute explored the possibility
of establishing a course in beauty therapy to include massage. This course
would provide thorough training, background knowledge and a recognized
professional qualification that ensured a high standard of practice. In 1968 the
first full-time course was offered in colleges of further education. The British
Association of Beauty Therapists and Cosmetologists, the International Health
and Beauty Council and other organisations also developed courses and
offered certificates and diplomas. The growth in complementary medicine and
the holistic approach to health has increased the demands for well-qualified
practitioners, not only in massage but also in aromatherapy, reflexology,
shiatsu etc. Courses are now validated by the Health and Beauty Therapy
Training Board and therapists must meet the criteria of the National Council of
Vocational Qualifications.
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Enhancement Activity
Time Travel:
Let’s create a general history of massage using the given timeline.
1894 1968
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Thousands of years ago, people lived in a very close and interactive way
with Nature. They were affected by seasonal changes and whether much more
than we are today. Day in and day out the patterns of the seasons were
observed and interactions between the elements were understood. If there was
a drought, there would be fire. Too much rain would bring flooding and
dampness. Springtime brought activity and planting ; winter was a time to rest
and reflect.
In China, this observation of the season and elements was also applied to
our bodies and used as a way to heal illness and understand health. This
tradition views the world as being made up of Five elements.
These five elements (also known as the Five Phases) are: Wood, Fire,
Earth, Metal and Water. Each element has many associated qualities. Each
element also has a season, color, taste and Yin/Yang Organ Meridian pair that
reflect some of those qualities.
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III. OTHER INFORMATION - This information will help you formulate the best
treatment plan to meet the needs of the client. The plan should then be fully
explained to the client; s/he must be given the opportunity to ask questions and
given full answers to allay any concerns or fears. The long term objective, the
cost and timing must be agreed and a consent form signed by the client reasons
for requesting massage expectations from the treatment any concerns or
worries
• number of sessions
• did client benefit from the massage?
• reasons for requesting massage
Health History
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• Medication
• general health
• current treatments
• identification of stress: work, home or other sources
Enhancement Activity
Let’s Try
Knowing your body and health condition would be a great help for a
massage therapist to know what kind of treatment he/she will apply to you.
Below are the lists of health conditions. Put a check in the column on the
health conditions that you have.
Yes No
Cardio vascular problem
Allergic reactions
Fragile skin
Under healing process
A pin or plate is inserted in your bone
CONTRA-INDICATION
Understanding contra-indications
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1. Cardio-vascular problems
Massage is thought to increase blood flow, which is desirable in many
conditions, but can be dangerous in others.
2. Lymphatic drainage
The lymphatic system removes excess fluid from all over the body,
returning it into the bloodstream. Because massage increaseslymphatic
flow, the rate in which these toxic substances are carriedand spread
around the body is increased. Be particularly aware if theclient has
swollen or painful lymph glands; do not massage, and seek
medical advice.
3. Skin contact and friction
As the hands move over the client’s skin, any bacterial, viral or fungal
infections can be spread over the skin to a non-infected area or onto the
therapist’s hands. Infections may be transmitted from client to therapist
or from therapist to client in this way.
4. The healing process
Any injury or damage to the tissues or fractures of bones must be
allowed to heal completely before massage is given to the area. If
massage is given before healing is complete, there is a danger of further
damage to the tissues and delaying the healing process.
5. Pins and plates
If massage is performed over an area where pins and plates have been
inserted to stabilise bones and joints, there is a danger of their becoming
loose, and also, through the pressure of massage over any protruding
parts, there is a danger of damaging the surrounding soft tissues.
6. Allergic reactions
The oil or cream etc. used as the massage medium may cause an
allergic reaction in some clients. This will produce an excessive
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erythema: the area becoming very red and hot or a rash may appear.
Remove the medium immediately and wash in warm water.
7. Fragile skin
There is always a danger of breaking down fragile, thin skin, causing
open wounds. Particular care must be taken with diabetics and anyone
on steroid treatments as the skin may be fragile and healing may be
slow. Plenty of lubrication and light pressure only must be used.
8. Infections
It is common sense to avoid touching anything infectious such as
athlete’s foot, eczema and also to treat someone if they have a
contagious disease such as chicken fox.
9. Inflammation
Deep massage worsens any type of inflammation, whether an inflamed
injury, irritable bowels, or an inflamed arthritic joint,. Indications of
inflammation include heat, pain or discomfort, swelling, and redness.
Light, gentle stroking, however, may offer some relief and comfort.
Threat undiagnosed inflammation under the skin (any unusual lump or
bump) with caution, It may indicate a cyst that might burst or, more
worryingly, a cancerous growth.
10. Cancer
One school of thought postulates that massage can spread cancer
through the lymphatic system. While this remains unproven and there is
much evidence to dispute the theory, it is a good idea to obtain
permission from a doctor before massaging people with cancer.
11. Pregnancy and Full Stomach
During the first three months of pregnancy, do not massage with any
pressure on the abdomen and lower back, this is the most common time
period for miscarriage, and massage can stimulate contractions. During
the two or three days of menstruation, massage on the abdomen and
lower back may make bleeding heavier, check your partners preference
before giving a massage. Avoid massaging if someone has just eaten,
as the massage could make them feel nauseated.
Enhancement Activity
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Guess the word. This game is also called “The charade” where the
students will get the chance to remember the lesson in a fun way.
Mechanics:
1. Group the students into two (2).
2. Write down the different contra indications on a piece of paper and place it
on a “Bowl of words”
3. Ask the group to assign somebody who will act out the contra indications
written on a piece of paper which he/she earlier picked on a “bowl of words”.
4. The remaining members of each team will get the chance to say their
guess in 1 minute time.
5. If the group have not give the correct answer the contender of other group
get the chance to guess the word.
6. The group who got 3 correct answers will be announced as the winner.
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Fig. 1 Acupressure point area of Fig.2 Acupressure point nape Fig. 3 Acupressure point area of
forehead, temples and nose. and back. the shoulder.
• Manual therapy which makes use of the reflex points of the body
found foot and hand.
• Science deals with the principle that there are reflex areas in the
foot and hand that corresponds to all the glands, organs and other
parts of the body.
This is the most widely used form of massage used for relaxation.
Swedish affects the more superficial layers of muscles and connective
tissue. An example of techniques used is long strokes that stimulate
circulation.
4. Deep Tissue
5. Stone Massage
6. Sports Massage
For the athlete, sports massage techniques are utilized at all stages:
pre-event, post-event, during training and to expedite rehabilitation after
injury. This involves compression and a variety of stretching techniques.
7. Pregnancy Massage
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Massage can relieve fatigue, enhance sleep and calm an active baby.
Depending upon where you are in the pregnancy the therapist may
utilize reflexology, Swedish massage or very light shiatsu.
Types of Massage
The seven (7) categories described below pretty much cover the field of
massage at the present moment. Each of these types of massage attracts its
own type of client, and requires its own set of skills on the part of the
practitioner.
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Sample Programs
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a. Massage
b. Body Treatments
c. Hydrotherapy Treatment
d. Aesthetic Services
e. Weight Management
f. Yoga or Meditation
g. Hair Care
h. Manicures
i. Pedicures.
Consultation about health, diet, relationships, and exercise goals could also
be an option.
Glittering Ideas
Clients will come on a massage spa depending on their needs.
Some of their reasons are the following:
• health
• fitness
• anti-aging
• increased energy
• stress reduction
Post Test 1
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I. IDENTIFICATION.
Direction: Identify the essential term or phrase that best describes the
statement. Write your answers in your quiz notebook.
________1. Refers to the type of massage treatment that can be found in some
spa and hair salons.
________2. Practiced massage to cure ailments and improvegeneral health
during early as 3000 BC,
________3. The Greek physician who used massage oils and herbs to treat
medical conditions and diseases around500 BC.
_________4. The most widely used form of massage used for relaxation.
_________5.The most rapidly growing field encompasses athletic training
massage, and massage designed to help an athlete prepare for
competition and recover from competing.
________ 6. This system removes excess of fluids sweat fromall over
thebody, returning it into the bloodstream
________7. This can be done as an introduction to massage for clients
who may not come in for an office massage, orcan be a
continuing form of stress-reduction therapy when done on a
regular basis, as in the office setting.
_________8. These details will enable you to contact the client quickly
should you need to cancel or change an appointment or for any
other reason.
________9. This is the most common kind of massage, relaxationor stress
reduction massage includes the types of treatments common in
resorts, spas, private offices and client’s homes.
__________10. A massage therapist which focus on the shifts on
awareness and psychological insight that can be brought
about with massage.
__________11. Modern massage techniques have evolved mainly
from a system developed by a Swedish physiologist
called Per Henrik Ling (1776– 1839).
________12. These details will indicate whether massage will be
helpful to the client and will influence the type of
massage to be given.
__________ 13. A massage that releases the chronic patterns of
tension in the body.
__________14. What is the origin of the word massage?
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Objective Identify the acupressure point area of the forehead, nose, nape and
back.
Date: __________________
Got perfect?
CONGRATULATIONS! You may now proceed to Lesson 2.
Not perfect?
Go over your previous topic and review the content
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QUARTER 2
Overview
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Learning Outcome
• Conduct preliminary services to clients
• Observe good interpersonal relationship
• Evaluate the clients satisfaction
Pre Test 2
1. The most basic and powerful way to connect to another person is to ____.
2. The _____ is a very important part of the treatment – sufficient time must
be allowed so that it is not rushed.
3. Look ______ – be clean, neat and tidy.
4. A _____ provides support to people to live well, by addressing the factors
that influence their health and well-being.
5.One of the best practice in dealing with clients is to _____ and politely to
everyone. Do not use improper language.
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10. _____ is any message which is against their values is not accepted.
11. Do your utmost to deliver the most effective treatment ____ to the needs
of the client.
14. A customer first impression of your practice is formed during their first
____ of contact over the phone or in person.
less effective
II. MULTIPLE-CHOICE:
Direction: Read and analyze the statement carefully. Choose the answer that
best describes the statement. Write the letter on the space
provided.
_____16. It is a pleasant tone of voice in a telephone conversation.
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A. Shout
B. Speak clearly
C. Speak in a very low
D. Speak very soft
_____ 18 Do not make false claims for treatments, but explain the benefits__.
A. fairly
B. reasonably
C.practically
D. realistically.
_____ 21.Be prepared with ________ when you answer the phone.
A..tissue paper
B. calendar
C. information form
D. pen and message slip
_____22. As the communication process continues, it becomes a
communication
A. cycle
B. stroke
C.routine
D. requirement
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Ethics
Know
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Communication Barriers
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TELEPHONE ETIQUETTE
Glittering Ideas
The Greeting
• A bright, cheerful greeting will lift most people’s spirits and set the
proper tone for the call
• Speak clearly and at a conversational pace; softly audible
• Don’t mumble or race through the greeting. This can give the
impression that you don’t have time for the caller.
• Thank you for calling Mr. X, my name is Joanne, How may I help you
today?
Words and Phrases That Keep Callers Cool
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Taking Messages
• Be prepared with pen and message slip when you answer the phone
• When taking messages be sure to ask for:
- Caller’s name (Ask the caller to correct spelling)
- Caller’s phone number and/or extension including code
number
• Repeat the message to the caller
• Be sure to fill in the date, time and your initials
• Place the message slip in the called party’s inbox or in a conspicuous
place in their office such as their chair.
• Don’t forget that you can transfer them to voicemail instead of taking a
paper message, but don’t forget to ask, “Would you like me to transfer
you to ____? Don’t assume that the caller would rather go to voicemail.
Always ask first.
Why is it important?
• A customer‘sfirst impression of your practice is formed during the first
few seconds of contact over the phone or in person.
• More than 80% of your first time customers call before coming into your
practice
• It is often said that human communication consist of 93% body language
… while only 7% of communication consists of words themselves.
• Whether answering the phone or making phone calls, using the proper
etiquette is a must in order to maintain a certain level of professionalism.
• Proper etiquette leaves callers with a favorable impression of you, your
department and the practice in general.
Remember…
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• That customers may have already been interacting with their telephone
key pad, and pre-recorded messages, so some of the initial impression
may be out of the hands of your agents.
• Remember that you may be the first and only contact a person may
have in your practice, and that first impression will stay with the caller
long after the call is completed.
• So the key moment is when the speaking starts. Engage the caller and
get them on your side.
• You need to lay the groundwork even before you pick up the phone
Enhancement Activity
Let the student choose his/her partner and demonstrate the proper ways on
taking up phone calls. Use the checklist box for reference.
Use the following pointers in observing the proper way of doing the activity.
Answer the following questions with Yes or No.
1. Get ready for it.
a. Does the student sit up straight and smiled?
b. Does he/she speak with a clear and with pleasant voice?
c. Does the students offered help to the caller like answering the
caller’s concern?
d. Does he/she refer the caller to the right person after knowing that
caller reached the wrong person?
e. Is he/she ready with a pen and paper just in case the caller would
leave messages?
d. Does he/she get the correct information given by the caller?
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Listening Skills
Listening is the ability to accurately receive and interpret messages in
the communication process. Listening is key to all effective communication,
without the ability to listen effectively messages are easily misunderstood –
communication breaks down and the sender of the message can easily
become frustrated or irritated.
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Good listening skills also have benefits in our personal lives, including:
greater number of friends and social networks, improved self-esteem and
confidence, higher grades at school and in academic work and even better
health and general well-being. Studies have shown that, whereas
speaking raises blood pressure, listening brings it down.
“Listening is Not the Same as Hearing”
Hearing refers to the sounds that you hear, whereas listening requires
more than that: it requires focus. Listening means paying attention not only
to the story, but how it is told, the use of language and voice, and how the other
person uses his or her body. In other words, it means being aware of both
verbal and non-verbal messages. Your ability to listen effectively depends on
the degree to which you perceive and understand these messages.
A good listener will listen not only to what is being said, but also to
what is left unsaid or only partially said.Effective listening involves
observing body language and noticing inconsistencies between verbal
and non-verbal messages.
1. Stop Talking
Don't talk, listen. When somebody else is talking listen to what they
are saying, do not interrupt, talk over them or finish their sentences for them.
Stop, just listen. When the other person has finished talking you may
need to clarify to ensure you have received their message accurately.
2. Prepare Yourself to Listen
Relax. Focus on the speaker. Put other things out of mind. The
human mind is easily distracted by other thoughts – what’s for lunch, what
time do I need to leave to catch my train, is it going to rain – try to put other
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audience attentive; everybody will use pitch, tone and volume of voice in
certain situations – let these help you to understand the emphasis of what is
being said.
9. Listen for Ideas – Not Just Words
You need to get the whole picture, not just isolated bits and
pieces. Maybe one of the most difficult aspects of listening is the ability to link
together pieces of information to reveal the ideas of others. With proper
concentration, letting go of distractions, and focus this becomes easier.
10. Wait and Watch for Non-Verbal Communication
Gestures, facial expressions, and eye-movements can all be
important. We don’t just listen with our ears but also with our eyes –
watch and pick up the additional information being transmitted via non-
verbal communication.
2. 7.
3. 8.
4. 9.
5. 10.
Enhancement Activity
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Don’t waste the time and money just getting a few more names on
your email list. You really don’t need more names. You
need customers!Using this simple technique, you can use the same
2-3 hours to get actual confirmed appointments!
For instance, if you wrote “June 12th at 3PM” on one of your business
cards – then you should also write “June 12th at 3PM” at the bottom of one of
your forms.
Repeat this procedure on all your forms until you have one to match
each business card.
Now, using a paperclip, clip the paired cards and the forms together so
that you have 15 matching sets.
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Set up all your brochures and fliers on the tabletop as usual.But you
should also dedicate about 1/3rd of the table space to laying out the
appointment cards in an attractive grid-like pattern. Put the instructions
and the collection box just behind the appointment cards, so that
everything is clearly visible.When the prospect comes to your booth and
says, “What’s this?”, use the following script (tailored to your own
business)…
Enhancement Activity:
Study and practice with your partner:
YOU: ”My name’s Tracy, I do Thai massages for muscle pain and stress
relief. I have had really amazing results especially with all kinds of pain and
stress conditions.”
YOU: ”Well, I’m sure I could help you with that. Tell you what. I’m actually
running a special exhibition-day offer – you can get a free 30-minute massage
just for coming by. Here – pick a time-slot that works for you. Fill out your
information on the form, and drop it in the box. Then keep the business card
for your records. I’ll send you an email to confirm the appointment. Does that
work?”
Now, Isn’t that better than going home with a slightly bigger email list?
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Client Consultation
Initial Consultation
For the consultation the client should be seated comfortably, with the
therapist positionedalongside or opposite. The environment should feel warm
and private.
The information gathered will provide a baseline from which the appropriate
treatment isplanned, the effectiveness of the treatment canbejudged and any
necessary changes oradjustments made.
It is recommended that you give away a free appointment. Almost nobody signs
up for an expensive service. People go for freebies. You should market accordingly.
1.
2.
3.
4.
5.
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ESSENTIAL NFORMATION
A. Personal Details
- Name
- Address
- Date of birth
- Home and work telephone numbers
- Occupation
- Doctor’s name, address and telephone number
These details will enable you to contact the client quickly if you need to
cancel or change an appointment or for any other reason. It will also enable
you to seek advice from your doctor if necessary.
- Surgical operations
- Pregnancies
- Serious illness
These details will enable you to establish the client’s state of health; the
likelihood of anycontra-indications as a result of past illnesses; whether
particular care must be taken overcertain areas and whether medical referral is
necessary. If the client suffers from a conditionthat is an absolute contra-
indication (see page 115 on), then massage must not be given.
- Medication
- General health
- Current treatments
- Identification of stress: work, home or other sources
D. Massage Analysis
- contra-indications
- has client received massage in the past?
- how long ago?
- number of sessions
- did client benefit from the massage?
- reasons for requesting massage
E. Examination
- Posture
- Height
- Weight
F. Skin Condition
These details will enable you to select the appropriate massage and
massage medium to beused for the client, e.g. clients with dry flaky skin will
require a suitably lubricating medium;thin creepy skin and bony protuberances
will require lighter manipulations. They will alsoindicate the depth and
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adaptations necessary to suit the client, e.g. hard fat can take morepressure
than soft fat, but areas of cellulite can be painful if pressure is too great.
Other Information
A. Improving Outcomes
2. The Service has been developed following consultation with the public on
their needs and preferences for delivery and assets for healthy living.
3. An equity audit has been undertaken to ensure that services are targeted
at and accessed by those in greatest need.
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5. The service supports broader skills and capacity building for health and well-
being, beyond individual risk factor management, to enable independence and
resilience in individuals, families and communities to live well and care for
themselves.
6. The service builds the role, skills and knowledge of all practitioners to
affect the health and well-being of individuals, families and communities, so
that every patient/ client contacts is a health promoting opportunity.
Post Test 2
I. LOOP A WORD
Direction: Read and analyze the statement carefully and loop the word that
corresponds to your answer.
s p e a k c o r r e c t l y a n
w e l L n e s s s e r v I c e t
p e r c e p t u a l e t h i c s
p r o f e s s i o n a L m y t h
c o r r e c t s p e a k I n g s
f I h y g i e n e w a y s a t e
o d e n c o n s u l t a t i o n
o s c o m m u n i c a t i o n a
d o u L a n o s r e p r e t n i
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_____ 11. For the consultation the client should be seated comfortably, with
the_______ positioned alongside or opposite. The environment should
feel warm and private.
a. doctor b. dentist c. specialist d. therapist .
_____13. Do not make false claims for treatments, but explain the benefits
______. Be honest when advertising this characteristic is known to
be_____
a. fairly c. reasonably
b. practically d. realistically.
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III.Enumeration
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Types of Massage
26.
27.
28.
29.
30
QUARTER 3
Overview
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Learning Outcome:
• Observe health and safety procedures in wellness massage
• Prepare client for wellness massage techniques, methods,
massage pressure areas
• Perform wellness massage technique
Pre Test 3
Direction: Choose the letter that best describes the statement. Write the
answers on your quiz notebook.
1. What do you call the type of drape used to protect the client hair?
a. Facial drape b. Gluteal drape c. Breast drape d. Turban drape
4. What is the technique of using a large towel or sheet to keep you covered
while getting a massage?
a. Draping b. Massage c. Cupping d. Hygiene
5. What do you call the massage stroke wherein the hands skim over the
surface of the skin?
a. Effleurage b. Percussion c. Petrissage d. Vibration
6. It is a massage stroke wherein the hand is placed and vibrated over the
target area.
a. Vibration b. Pounding c. Frictions d. Cupping
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9. What is the kind of manipulation that pinches and moves the muscle from
side to side in a rocking manner?
a. Vibration b. Effleurage c. Muscle rolling d. Petrissage
10. The massage stroke where the hands strike the target area is known as
______.a. Vibration b. Effleurage c. Taponement d. Petrissage
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Direction: Match Column A with Column by identifying the pictures below. Write
the letter of the answer.
Column A Column B
1. face towel a
2. thermometer b.
3. basin c.
4. sphygmomanometer d.
5. sanitizer e.
f .
1-5. Write a five-sentence paragraph describing the phrase “Wellness
Massage”. Use your quiz notebook to accomplish this task.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Rubric:
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Concept: (5pts)
Articulation (5 pts.)
Total 10 pts
Let’s Begin
Observe Health and Safety Procedures in Wellness Massage.
All health care practitioners must follow all public health and safety
regulations to ensure the protection and well-being of each patient. Massage
therapists are no exception. Client welfare is the foundation of an ethical and
professional practice for the massage practitioner.
Creating and defending a secure environment for our clients to receive
treatment ultimately is based on the practitioners' routines in the clinic, office or
spa. These healthy habits prevent accidents from taking place.
Direction: Find the 5’s methodology (in english word) inside the puzzle. Once
you find it, loop the word and write the answers on the opposite of each
Japanese word. (2 points each).
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a s t a n d a r d i z e s d
s v d b n w e r s d x v y t
d n b c f d t y u s d o p S
S h j k b n d m e r w c d w
o d g s y s t e m a t i z e
r a w f g d y t j n m q o e
t j k t l p c b v n d s w p
f e r t y g f j i o l j b n
s e l f d i s c i p l i n e
1. Shitsuke _______________ 4. Seiton ___________________
2. Seiri __________________ 5.Seiketsu __________________
3. Seiso _________________
gloves
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Moreover, avoid reusing any towel or sheet that has come into contact
with a client. Linens must be washed in hot water and stored properly in a
labeled cabinet with closed doors. All dirty linens must be put into a separate
linen basket for washing. A consistent order in sanitation procedures before
admitting your next client will prevent accidents from occurring. Avoid cross-
contamination during treatment by always using a new or sterilized applicator
wand for all application of lotion and creams.
table and headrest should be wiped down with a germicidal wash, as should
any tool or lotion bottle. There should be sufficient and reasonable space for
clients to change and to get on and off the table safely. Always make sure the
table, chairs and other equipment are in good condition. This includes all
emergency and safety equipment, such as fire extinguishers and clearly
marked exits.
Overall, the way your clinic runs and looks is proof of your concern for
your clients and ultimately leaves a lasting impression on each person you
treat. A first impression cannot be repeated. Maintain all health and safety
guidelines taught in training and incorporate them with state and local laws to
keep your clients safe.
Health and safety is about preventing any person sustaining injury, being
harmed in any way or becoming ill at work. It involves following correct, safe
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Section 3c: To develop and coordinate skills training courses for various
forms of traditional and alternative health care modalities.
This is the main legislation covering health and safety in the workplace;
other safety regulations and codes of practice come under this main Act. This
Act states that employers/managers have a legal duty to ensure, so far as is
reasonably practicable, the health, safety and welfare of all persons at work,
i.e. all employees and other persons on the premises, such as contractors and
clients.
The Health and Safety Executive provides information and publications
on all aspects of Health and safety regulations, implementing directives from
the European
Commission that used to be known as the six packs. These cover a wide
range of health, safety and welfare issues.
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Those relevant to the therapist are dealt with in this text. The Act of 1974
and the new regulations mean that employers must, by law, provide a safe
working environment for all members of the workforce, including those with
disabilities and other persons using their premises.
• To comply with these requirements you must: not put yourself or others
at risk by your actions abide by salon rules and regulations know who is
responsible for what in the salon and to whom you should report
problems always adopt good working practices and follow correct
procedures
• Be alert to any hazard that may pose a risk to you or to others and
promptly take the appropriate action to minimize or eliminate the risk.
• If you are unable to, or unsure of how to deal quickly with a hazard, then
you must report the situation to someone else immediately. Seek advice
from a supervisor or someone qualified to deal with the situation
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• Follow the correct technique for all treatments, understand the effects,
and be alert to contra-indications and contra-actions.
• Report faulty equipment to the person responsible for dealing with these
issues
• Do not ignore any hazard or risk; make sure that corrective action is
taken.
• Keep a record of client and report any problems that you have identified
and cured.
Endangerment site:
An endangerment site is a region of the body in which nerves, arteries,
or veins lay close to the body's surface. These areas are not well protected by
muscle or connective tissue, and have the potentially to be damaged. Deep
pressure either sustained or through friction, would be contraindicated for the
vessels and nerves in these areas. These areas may contain bony projections
that are fragile and may be broken. Massage therapists should exercise
extreme caution when working in or close to these endangerment areas.
6. Eyes
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17. Temporal
3. Brachial Plexus
1.Antecubit
al
8. Inguinal
15. Spine
9. Kidneys
7. Floating Ribs
12. Popliteal
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(redraw)
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(redraw)
• Sternal Notch and Anterior Throat. The area of the sternal notch
and anterior throat consists of the medial heads of the right and left
clavicle, and their attachment at the superior edge of the sternum. This
area contains the vagus nerve, and nerves and vessels to the thyroid
gland.
(redraw)
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(redraw)
• Dorsal Body Area, 12th Rib. The dorsal area in the region of the 12th
rib, is located over the kidneys, in the lower back.
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Sciatic Notch. The sciatic notch is located in the area in which the
sciatic nerve passes out of the pelvis through the greater sciatic
foramen, under the pirformis muscle.
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contains the popliteal artery and vein and the tibial and common
peroneal nerves.
• Deep Calf. The deep calf region of the lower extremity can be located
between the two heads of the gastrocnemius muscle. This area
contains the posterior tibial artery and vein.
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Hazardous substances can enter the body via many routes, for example:
• broken or damaged skin
• eyes and ears
• nose and mouth
• hair follicles.
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Ensure that control measures are in place and regularly monitored for
effectiveness. Keep records of all control measures and any tests
or problems arising. These records should be kept for at least five
years.
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Train and supervise all staff. Ensure that all employees understand the
risks from all the hazardous substances they have to deal with.
Inform them of the rules and regulations for using, storing and
transporting or disposing of hazardous substances.
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• Use proper connectors to join wire and flexes; do not use insulating
tape.
• Examine all connections making sure that they are secure.
• Ensure that the cable is firmly clamped into the plug to make certain
that the wires, particularly the earth wire, cannot be pulled out of the
terminal.
• Do not overload the circuit by using multiple adaptors. If you find others
overloading the circuit, explain to them that this is dangerous practice.
• Plug the machine into a near and accessible identified socket so that it
can be switched off or disconnected easily in an emergency.
• Keep electrical equipment away from water; do not touch any electrical
part with wet hands.
• Ensure that flexes and cables do not trail over the working area: fix
them along the wall.
• Examine all equipment regularly, especially portable machines, as they
are subjected to wear and tear.
• Remove faulty equipment from the working area and label clearly
‘FAULTY DO NOT USE’ and inform others that it is faulty.
• Keep a dated record of when checks were carried out, including all
findings and maintenance.
Enhancement Activity
Multiple Choice.
Direction: Read and analyze each statement carefully. Choose the nearest
answer and write the letters before the number. Justify your answer. 2 points
each.
Justify:
a. to avoid accident
b. to show your expertise
c. to boost your capacity to operate the equipment
d. to play safely
Justify ____________________________________________
Justify: _________________________________________
Justify: _____________________________________________
Justify: __________________________________________
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Draping Methods
a. Gather the drape at the anterior superior iliac spine (ASIS) and at the
ankle. b.
b. Fold the bottom section of the drape at an angle across the opposite
leg using the upper hand to hold the drape at the ASIS as a pivot
point.c.
c. With the lower hand, grab the fold of the drape and tuck it under the
opposite thigh.
d. Fold the top section of the drape across the belly, leaving the ASIS
exposed.
3. Breast Drape - Align the top edge of the main drape with the bottom edge
of a hand towel or pillowcase. As the main drape is pulled down, the hand towel
or pillowcase becomes a breast drape and takes its place.
4. Anterior Pelvic Drape - After the breast drape is in place, continue to pull
the main drape down until the abdominal muscles are uncovered. Align the fold
of the main drape with the bottom edge of a hand towel or pillow case. As the
main drape is pulled down, the hand towel or pillow case will become a pelvic
drape. Tuck the bottom section of the pelvic drape between the legs leaving a
safe distance between the tucking hand and the genitals.
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5. Turban Drape - This type of drape protects the client’s hair from spa
products and prevents heat loss during a treatment.
a. Put a bath towel on the table before the treatment.
b. Bring the bath towel up over the client’s head to cover the forehead or
the eyes.
c. Using the hand as a wedge on each side of the drape, bring the side
portions around the neck and tuck them into the top of the body drape.
6. Gluteal Drape
a. Uncover the back and fold the drape down to the gluteal cleft.
b. Grasp the folded edge of the main drape and the bottom edge of the
hand towel or pillow case.
c. As the main drape is pulled down to expose the gluteals, the hand towel
or pillow case replaces it.
d. Tuck the bottom of the gluteal drape between the legs, leaving a safe
distance between the tucking hand and the genitals.
e. Fold the edges of the gluteal drape to create clean lines for product
application.
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7. - Because spa products are applied to the clients while they are
in a side-lying position, this drape is different than it would be for a
massage. It is important to ask clients to wear disposable
undergarments to preserve their modesty. The sheet is kept over the
client until he or she is moved into the side-lying position. Undrape the
client’s upper body ( females should either wear a disposable bra or hold
a towel over their breasts) and place a bath towel across the client’s hip.
Grasp the folded edge of the main drape and the bottom edge of the
bath towel. As the main drape is pulled down to expose the gluteals, the
bath towel will replace it, and the sheet is removed completely.
Enhancement Activity
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Criteria Percentage
Proper. 50 %
TOTAL 100 %
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Using draping, the massage therapist only works on the part of the body
that is exposed -- your back, one arm or one leg, for instance. The rest of the
body is covered.
Let’s Do it!
This is your chance for you to show off your skills, technique and
talents in each of the required procedures you have spent in practices then
ultimately mastering. This practicum requires groundwork to assure that you
are adequately prepared and organized.
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an instrument for
listening to the
2. Stethoscope sounds made within
the body, typically
consisting of a
hollow disc that
transmits the sound
through hollow tubes
to earpieces.
pressure in an
artery.
Digital
Sphygmomanometer an instrument, often
attached to an
inflatable air-bladder
cuff and used with a
stethoscope, for
measuring blood
pressure in an
artery.
4. Massage Bed
is used by massage
therapists to position
the client to receive a
massage.
L = 1.8M x W = 0.8M
x H = 0.7 M
5. Shower Room
a place in which a
person bathes under
a spray of water.
6. Lounging chair
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Overhead Projector
a device that projects an enlarged
image of a transparency placed on
the wall or screen by means of an
overhead mirror
Massage belt
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Bed Sheets
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Basins
Pillow
Alcohol (Ethyl)/
Sanitizer
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Enhancement Activity
Equipments/Materials/Supplies Function/Uses
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Item 25 15 10 Score
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2. The tour - Escort the client into the treatment area. Point out where the
bathroom is located and any amenities such as the steam room or sauna
the client might use on his or her next visit. Let the client know if a shower
is available before or after the massage. Show the client into the
treatment room and explain where to undress and hang clothing. It’s a
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5. Prepare Yourself for the Massage - Usually, clients need no more than
5 minutes to undress and situate themselves on the massage table. Use
this time to warm up your hands and to ground and center your energy
for the session. Use the restroom if you need to and wash your hands
carefully before returning to the treatment room.
Directions: Fill out this survey form to evaluate how far you have gone with
the lesson.
( _________________________________________ )
T o p i c / L e s s on
Name of Student : __________________ Date : _____________
Year and Section ___________________ Teacher: __________________
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c. Hair should be clean and neat; it should be kept short or tied back
from the face. Hair must never fall forward around the therapist’s face and
shoulders or touch the client
d. Nails must be well manicured and kept short; nails should not protrude
above the fleshy part of the finger tip. Massage movements cannot be correctly
performed if the nails are long, and long nails may harbour dirt or bacteria. Nail
enamel should not be worn as some clients may be sensitive to the product
and an allergic reaction may result.
e. Hands must be well cared for; they must be smooth and warm for
massage. Therapists should protect the hands with rubber gloves when doing
chores. A good-quality hand lotion should be used night and morning. Gloves
should be worn in cold weather.
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j. Feet should be well cared for and washed and dried thoroughly once
a day, using foot powder if necessary.
k. A clean pair of tights should be worn each day; support tights will help
prevent tired legs and varicose veins. Well-fitting low-heeled or flat shoes
without holes or peep toes will protect the feet and avoid pressure points.
l. Working uniform should not be worn out of the salon. Outdoor clothing
worn to work should be changed in a cloakroom to prevent micro-organisms
being brought into the salon.
m. Therapists suffering from colds and infections should not treat clients
if possible, but the wearing of a surgical mask will greatly reduce the risk of
cross-infection.
n. Therapists must wash their hands before touching a client and after
cleaning the feet prior to the massage.
Activity 2:
True or False: Write T if the statement is correct and F if false.
_____1. Working uniform can be worn out of the salon.
_____2. Underwear and tights should be changed daily and washed in hot
soapy water.
_____3. Wedding ring and small ear studs can be worn during the massage.
_____4. A daily bath or shower should be taken to maintain cleanliness of the
skin, hair and nails, and to remove stale sweat odours
_____5. Therapists must wash their hands before touching a client and after
cleaning the feet prior to the massage
Activity 1.
Directions: Write three sentences answering each question if you have any
idea on how to perform body massage written inside the box. Use your quiz
notebook to accomplish this task.
Let’s Begin:
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For many treatments, caring hands are all you need to get started. For
others, sheets, blankets, pillows, towels and massage oils, lotions or creams
help you make the most of your massage time.
The goal of a massage is for both giver and receiver to feel good, so
while working, keep your body, mind and soul relax.
1. Preparation of client
f. Ask the client to remove all jewellery and place it in a bag for
safe keeping.
j. Explain fully and ask if the client has any queries. Allow time for
the client to discuss problems and ask questions, and answer these
fully.
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k. If the client has long hair, ask her/him to tie it up, or provide a
protective cover.
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Ensure that the working area affords the clients total privacy to change
and receive treatment without being overlooked by others.
e. The lighting should be soft and diffuse, not directed above the client
and shining into her/his face.
f. The colour scheme should be pale but warming, using pastel rather
than harsh bold colours.
k. Shower and toilet facilities for the client’s use should be accessible
and regularly cleaned.
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m. Disposable towels or hot air dryers should be used to dry the hands.
These must all be scrupulously clean.
a. Cover the entire surface with a towelling or cotton sheet – the fitte
types are best as they stay neat and tidy.
b. Next cover this with a large bath towel or cotton sheet. This must be
removed and boil-washed after each client and a clean one re-applied.
Many salons and colleges use disposable paper sheets (bed roll) to
save on the laundry – these are quite acceptable, but they can tear
and crumple during the massage and may interfere with some
movements.
c. Use one or two pillows for the head. Cover these with pillow slips
and then a towel.
d. Fold two large towels and place them at the foot of the bed. These
will be used to cover the client.
e. Place extra pillows, large and small, and a rolled towel on the trolley
for use if extra support is required during the massage.
The following items should be laid out on the top shelf of the trolley:
a bottle of cologne – for cleaning the skin if the client has not takena
shower
c)a good quality oil, lotion or cream – used as a medium for the
massage
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Let’s Do it!
Enhancement Activity
Divide the class into five groups. Ask each group to demonstrate the following
activities:
Performance of the group will be evaluated using the scoring rubrics below:
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Things sometimes are left undone when employees are confuse on who
is responsible for carrying out certain activities. Who has not heard the excuses
such as “It’s not my job. I thought so-and-so was supposed to do that. That’s
our responsibility”. And the worst is when no one bothers to take the
responsibility.
Well explained job descriptions can make people work with ease and
confidence especially when dealing with clients. This reduces the chances of
errors, keeps employees focused, takes pride, and does work professionally.
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Enhancement Activity
Details
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Details Details
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Procedure
(5)
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• Any accident where the person injured is away from work for more
than three days
• Injuries where members of the public are taken to hospital
• Diseases contracted at work
• Dangerous occurrences that did not result in reportable injury but might
have done.
WEEKLY
1. Clean windows, window frames, and window ledges.
2. Deep clean the reception area and wipe down chairs, the beverage
service, magazines, and decorative side tables.
3. Wipe down shelving used to hold retail items and dust retail items.
4. Dust light fixtures, picture frames, the music system, shelving, and
decorative items in the treatment room.
5. Organize CDs, storage cabinets, and supplies.
6. Check smoke detectors to ensure they are in good working order.
7. Check and replace light bulbs both inside and outside the facility.
8. Water and dust plants.
Activity 1:
Direction: Group the following task in its specific time table. Write the letter
on the table below. Use your quiz notebook to accomplish this
task.
1. 1.
2. 2.
3. 3.
4. 4.
5. 5.
6. 6.
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IMPORTANT:
Before doing the actual massage, get client’s
body temperature and blood pressure.
METHODS OF SCANNING
Importance of doing detailed consultation prior to massage
Activity 1.
Direction: Create a simple Client’s Information Sheet.
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A. Communication Skills
B. Self Confidence
C. Establishing Rapport
D. Clients Response to
information asked
Let’s try...
Activity 1. TV Presentation
Direction: View this download presentation through your television set
(https://www.youtube.com/watch?v=2jTIIFhFi-o). Write a five-
sentence-reaction about the documentary you have just
watched. Use the following guide questions. Use your activity
notebook to accomplish this task.
Let’s start...
Hands
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(Redraw
The body has lines of energy that end in specific zones in your hand
HANDS
Zone 3 – corresponds to
the organs above
FOOT
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Interpretation
Face
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Body
Enhancement Activity
Activity 1. Practice
Ask a partner to press the following pressure points as instructed by the
teacher.
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Pressure 25%
Effect 50%
1. Effleurage
2. Petrissage
3. Percussion or Tapotement
4. Vibrations
1. Effleurage
It is where the hands skim over the surface of the tissues The word
‘effleurage’ comes from the French verb effleurer, which means ‘to skim over’.
There are two manipulations within this group:
• effleurage
• stroking.
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EFFLEURAGE Stroking
• Effleurage must always • Stroking may be performed
follow the direction of in any direction. The
venous return back to the pressure during effleurage
heart and the direction of may be light, moderate or
lymphatic drainage towards heavy, but always increases
the nearest group of at the end of the stroke
lymphatic nodes towards the lymphatic nodes.
The pressure of stroking is
selected at the
commencement and is
maintained throughout. It
also may be light, moderate
or heavy pressure depending
on the type of massage
given.
Effleurage Technique
1. Ensure that the client is warm and
comfortable.
2. Take up a walk standing position
with the outside foot forward:
make sure you can reach all
parts.
3. Remember to bend the front knee
as the movement progresses and
use body weight to apply pressure
(pressure must not be applied
through the arms and shoulders
alone). Keep your back straight.
4. Ensure that your hands are warm,
relaxed and supple – they must
mould and adapt to the body
contours.
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5. The hands must move in the direction of venous return back to the
heart, beginning distally and working proximally.
6. The strokes must be directed towards, and end at, a group of
lymphatic nodes wherever possible.
7. The pressure should increase slightly at the end of the stroke.
8. The hands maintain contact on the return of stroke but apply little
pressure.
9. The movement must be smooth and rhythmical, with continuous
flow and even pressure.
10. The whole of the palmar surface of the hand, fingers and thumb
should maintain contact with the body in a relaxed manner. (Do not
extend, abduct or link the thumbs, and do not spread the fingers
out, as these habits will give uneven pressure.)
11. The hands usually work together with even pressure and rhythm.
However, the hands may be used alternately when care must be
taken to maintain an even pressure under each hand and to
synchronise the flow and rhythm.
12. On small areas, one hand may work while the other supports the
tissues. On very small areas such as the face, fingers or toes, the
thumbs only may be used in a sweeping action.
StrokeTechnique
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7. The whole of the palmar surface of the hand, fingers and thumb may
remain in contact with the part, or the fingers only may be used.
8. The hands usually work alternately, one hand commencing a stroke
as the other reaches the end.
9. The hands may work in opposite directions if working across the back,
one beginning on the right side, the other on the left side, then crossing
the back. Stroking is frequently performed from the nape of the neck to
the base of the spine, or transversely across the abdomen, back or
thigh.
B. Back Area
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bones – outside them) and then take the hands to the side and glide
back up the shoulders
Step 2 : From kneeling position at your partner’s side use the whole of
your hand and a smooth stroking movement to pull up steadily. One
hand at a time working all the way up and down one side of partners
back few time then repeat to other side.
Step 3: Squeeze the muscles from one hand to the others, to knead
the muscles of the back of the shoulder and release deep selected
muscles tension, make sure you knead generously, rather than using
pinching movement, repeat to the other side.
Step 4: Stretch the back using forearm to glide in different direction, try
to keep a constant, steady pressure. Lift off the arm when they reach
the neck and buttocks. Return to the centre of the back and repeat
a few times.
C. Leg Area
Step 2: Do not put over pressure on the area behind the knee, but
glide over knead the back of the thigh, then stroke all the way up leg
handover hand, always moving in an upward direction repeat on leg.
D. Foot Area
Step 1. . Use the stroke of press on, release, rotate and slide, repeat
these movement to the other side of the foot
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Use the mild warm-up, massage for the ending manipulation, sliding
from the back of shoulder up to the buttock then up to the channel of leg and
foot.
Enhancement Activity
Activity1. Get your pair and perform the following manipulation. Use the
rating below:
Pressure 25%
Effect 50%
2. Petrissage
This comes from the French verb pétrir meaning ‘to knead. There are
five manipulations in this group, but some can be further subdivided:
1. kneading
2. wringing
3. picking up
4. skin and muscle rolling
5. frictions.
All the manipulations in this group apply pressure to the tissues, but
each manipulation differs in technique. The true kneading manipulations apply
pressure to the tissue and move them over underlying bone in a circular
movement. However, other manipulations have evolved where the tissues are
lifted away from the bone, squeezed and then released. Some of the
manipulations in this group are quite difficult to perform and much practice is
needed to perfect them.
2.1 Kneading
There are many forms of kneading. The terminology used for each one
will tell you what should be done, so study them carefully.
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2.1.a Palmar kneading: this is kneading with the palmar surface of the
hand. There are different forms of palmar kneading.
2.1.b Digital kneading: this is kneading with the digits (i.e. the fingers)
index, middle and ring fingers are usually used.
Enhancement Activity
Activity 1: Demonstration
Student will find a partner and perform effleurage. Ask your partner to
give you his/her rating.
Pressure 25%
Effect 50%
2.2 Wringing
Wringing is a manipulation where the tissues are lifted away from the
bone, and pushed and wrung from side to side as the hands move up and
down. It must not be used on over-stretched muscles or those with poor tone.
Technique
1. The stance is usually stride standing.
2. The hands must be warm, relaxed and supple.
3. The tissues are grasped in the palm of the hand and held between the
fingers and thumb (taking care not to pinch).
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4. The tissues are lifted away from the bone. The tissues are moved
diagonally from side to side by pushing the fingers of one hand
towards the thumb of the opposite hand.
5. Keeping the tissues in the palm and lifted away from the bone, the
hands move up and down along the length of the part, pushing the
flesh from side to side. Do not pinch with the thumbs and fingers of the
same hand.
6. The hands work up and down until the area is well covered and return
to starting point.
2.3 Picking Up
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This manipulation presses and rolls the skin and subcutaneous tissues
against underlying bone.
Technique
1. The stance is stride standing.
2. Place the hands flat over the area with the
3. Thumbs abducted.
4. Lift and push the flesh with the fingers towards the thumbs.
5. Roll this flesh, using the thumbs moving across towards the fingers.
6. Move smoothly onto a lower area and then work back.
Technique
1. The stance is stride standing.
2. Place the thumbs nail to nail in a straight line on one side of the muscle
and place the fingers over the other side.
3. Grasp and lift the muscle away from the bone.
4. Push the muscle with the thumbs towards the fingers, which give
slightly as the muscle moves.
5. Push the muscle back towards the thumbs, using the fingers in the
same way.
6. Push the muscle backwards and forwards, applying pressure into the
muscle and using a rocking action.
7. Move along the muscle by sliding the hands.
2.6. Frictions
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free of oil or talcum powder, so that the fingers move the skin and do not slip
over it.
Remember these are specialised movements, used when localized
depth and pressure is required. They should not be confused with digital or
thumb kneading, which applies constant upward pressure using a circular
movement.
Fast stroking is also sometimes referred to as brisk friction because the
hands do apply friction to the area, but this covers a large area and is not
localised
Technique
1. The stance is usually walk standing.
2. Select and examine the small localised area where frictions are
required.
3. Stroke it gently with the sweeping thumb or palm.
4. Use the thumb or the fingers: the middle finger is usually used to
reinforce the index and ring fingers.
5. Do not hyper-extend any joints when applying pressure, as this will
strain and damage the joints. Keep the fingers straight.
6. Circular frictions are performed in small circles, moving deeper and
deeper into the tissues to a maximum depth, then released. Repeat
three to four times over the same spot and then move to another area
as required.
7. The fingers or thumb must not slide or rub over the surface of the skin,
but the superficial tissues must move with the fingers over the deeper
ones.
8. Areas requiring frictions may be tender and care must be taken not to
cause unnecessary pain through excessive pressure.
9. Effleurage or stroke the area frequently between friction manipulations
and at the end of the treatment.
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3.1. Hacking
This manipulation uses the ulnar border of the hand and the
little finger, ring and middle fingers to strike the tissues in a light, springy,
brisk manner. The forearm must alternately pronate and supinate to allow
the fingers to strike the part. The hands strike alternately.
Technique
1. The stance should be stride standing, with the feet a good distance
apart and the knees relaxed or bent, keeping the back straight.
2. Place the hands together with the fingers straight as in prayer, thumbs
against chest.
3. Take the elbows away from the sides, i.e. abduct the shoulder joint.
The wrists will now be extended at an 80–90° angle.
4. Place the arms parallel and just above the part to be worked on.
5. Supinate and pronate the forearm so that the little fingers strike the
part lightly and then lift away.
6. Practice this action until the arms roll easily.
7. Now practice the whole procedure. Part the hands and strike the part
alternately(remember to keep the elbows out and wrists extended).
8. Relax or slightly flex the fingers and, keeping the same action, strike
the part alternately with the ulnar border of the little, ring and middle
fingers.
9. Strike lightly, briskly and rhythmically with alternate hands.
10. Work up and down or across an area – cover thoroughly.
11. The hands may also diverge – the heels of the hand stay close but the
fingers diverge forming a ‘\/’ shape. This is useful over the upper fibres
of the trapezius, below the nape of the neck.
3. 2. Cupping
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Technique
1. The stance is stride standing, as for hacking.
2. Make a hollow shape with the hand by flexing themetacarpo-
phalangeal joints (knuckle joints). Keepthe thumb in contact with the
index finger.
3. Straighten the elbows – they may flex and extend slightlywith the
movement.
6. Strike the part lightly and briskly with the fingers, part of the palm
and heel of the hand.
7. The hands should clap the area, making a hollow sound. Avoid a
slapping noise, whichwill occur if the hands are too flat. This will
sting and be uncomfortable for the client.
3. 3 Beating
This is a heavier percussion movement that is useful on very large
heavy areas of adipose tissue, particularly over the buttocks and thighs. The
manipulation is performed by striking the area with a loosely clenched fist.
The back of the fingers and heel of the hands strike the part as the hands
alternately drop heavily onto the area.
Technique
1. The stance is stride standing.
2. Loosely clench the fingers; keep the thumb against the hand.
3. Straighten the elbows.
4. Place the loosely clenched hands on the part so that the back of the
fingers and heel of the hand lie in contact with the part.
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5. Extend and flex the wrist and lift the arms slightly so that the hands fall
alternately and heavily on the part.
6. Work up and down or across the area and ensure that you cover it
thoroughly four to six times.
7. The movement should be brisk and rhythmical. The pressure can vary
from light to heavy, depending on the required outcome and the type of
tissue being worked on. Well-toned bulky muscles or a depth of
adipose tissue (fat) will be suitable for heavier pressure.
8. It is usual to work with both hands striking the part alternately, but it is
possible over small or awkward areas to use one hand only, supporting
the tissues with the other.
3.4. Pounding
This, again, is a heavy percussion movement, performed by the ulnar
border (little finger side) of the loosely clenched fist. The side of the hands
strikes the part alternately.
Technique
1. The stance is stride standing.
2. Loosely clench the fingers.
3. Place the ulnar border of the hands on the part, with one hand slightly
in front of the other.
4. Lift the front hand and strike behind the back hand as the back hand
lifts off the part.
5. Continue to circle the hands over each other, striking the part
alternately with each hand.
6. The movement should be brisk and rhythmical. The pressure can vary
from light to heavy, depending on the desired effect and density of
tissue.
7. Cover the area thoroughly four to six times, or until the desired
erythema reaction is achieved.
Enhancement Activity
Activity 2: Demonstration
Student will find a partner and perform effleurage. Ask you partner to
give you his rating.
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4.Vibrations
There are two manipulations in this group: shaking and vibration. Both
produce vibrations or tremors within the tissues. Shaking is a much bigger,
coarser movement and produces shaking of the muscle, while vibrations are
fine movements that merely produce a tremor.
4.1Vibration
Enhancement Activity
Activity 1: Demonstration
Student will find a partner and perform effleurage. Ask you partner to
give you his rating.
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Effect 50%
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➢ Stance: protect yourself from strain and injury by adopting the correct
posture. There are two standing positions used in massage:
a) walk standing (i.e. with one foot in front of the other) is used when
massaging up and down the length of the body
b) stride standing (i.e. with the feet apart) is used when working across
the body. Always keep the back straight and the shoulders relaxed.
c) Allow the knees to bend when necessary to apply body weight and
to reach all areas. Increased depth and pressure must come from
body weight transmitted through the arms, but not by pushing with
the arms. Use a slight swaying body movement to achieve this. Keep
the feet apart – this improves balance and provides stability, as it
gives a wider base.
➢ Concentration: maintain your concentration throughout the massage.
Although massage movements become semi-automatic as expertise
develops, it is still important to concentrate fully on the task in hand.
Continuity and rhythm will suffer if there is a lapse in concentration, and
this is transmitted to the client.
➢ Coverage: cover the whole area thoroughly. Do not neglect small areas
as this will result in uneven coverage.
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Activity 1.Multiple-Choice
Direction: Choose the letter that best describes the statement. Write the
answers on your quiz notebook.
1. The hand is placed over the area and vibrated either up and down or from
side to side. The action produces vibrations in the underlying
tissue.
Direction: Work in pairs - one will play as a client/customer and the other
will be the therapist. Demonstrate all massage manipulations at various
speeds, depths and rhythms. Change roles after performing. Rate one
another using the checklist below. After the task, submit the checklist to your
teacher for interpretation.
Effleurage
Taponement
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Petrissage
Vibration
A) ADEQUATE VENTILATION
Premises must be well ventilated, removing stale air and drawing in fresh
clean air without draughts.
C) ADEQUATE LIGHTING
Lighting must be adequate to enable people to work and move around
safely. It should be suitable for the treatment in progress; low soft lighting is
desirable for some massage routines.
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E) WASTE
Waste must be stored in suitable, covered bins and disposed of in
accordance with regulations. Disposable needles must be placed in a
‘sharps box’ for collection.
G) MAINTENANCE OF EQUIPMENT
Everything in the workplace, the equipment and systems, should be
maintained in efficient working order. If a fault occurs in any machine or
other equipment, it must be taken out of use immediately. It must be clearly
labelled ‘FAULTY, OUT OF USE’ and stored away from the working area.
The fault must be reported and the appropriate action taken to repair it.
b. Doors should be wide enough for easy access and exit; stairs should be
sound and well lit. A handrail should be provided on at least one side of
the stairs.
b. Sound, even, non-slip floors will help. Leads should not trail across the
floor but should lie along the wall; stools and bins should be stored under
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couches; other equipment must not be left around but must be stored
correctly.
c. Every effort must be made to prevent objects falling and injuring people.
Storage shelves must be checked regularly and examined for any
damage that may weaken them.
d. Objects should be stored and stacked safely in such a way that they are
not likely to fall. Shelves should not be overloaded and should have
maximum load notices.
J) WINDOWS
These should be clean and open easily. Ensure that people cannot walk
into them if they are open.
K) SANITARY CONVENIENCES
Toilets and washing facilities should be available to all persons. These
rooms should be clean (cleaned and disinfected regularly), well lit and
ventilated. There should be hot and cold running water, soap (preferably in
a dispenser), and drying facilities such as paper towels or dry air machines
(to prevent the spread of micro-organisms).
L) DRINKING WATER
An adequate supply of fresh drinking water must be provided, either direct
mains water, a chilled water dispenser or bottled water.
M) CHANGING ROOMS
These rooms must be clean, suitable and secure, where outer garments
can be removed and uniforms put on. Changing rooms are also desirable
for clients although the cubicles too may be used if privacy for the user can
be ensured.
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Activity 1: Visit a Massage Parlor nearest to your place and make an interview
if these policies and standards of the workplace on Health, Safety Regulations
are being observed. Rate all these according to
POLICIES 15 10 5
A. ADEQUATE VENTILATION
C. ADEQUATE LIGHTING
E. WASTE
G. MAINTENANCE OF EQUIPMENT
J. WINDOWS
K. SANITARY CONVENIENCES
L. DRINKING WATER
M. CHANGING ROOMS
Client Responses
Assessing your client’s satisfaction with all aspects of the Wellness
Massage services, you provide valuable input to guide modifications and
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improvement in service delivery. The tool specifically develops for this growing
sector/industry provides some background on why it is important to collect
client satisfaction feedback. Furthermore, this tool discusses the timing,
frequency, and options for data collection. Additionally, the tool describes how
to analyze and use client satisfaction results to plan improvements in client
services.
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5 4 3 2 1
1. Massage therapist appearance
a. The therapist wear clean garment
b. Therapist has short hair or neatly tied
c. Has short nails
2. Communication
a. Instructions are being given from time to time
b. My queries were all answered well
3. Preparing clients for body massage
a. A short interview was carried out
b. A short orientation was done
4. Massage technique
a. I feel secure during the session.
b. use of oils and other essences were used
c. Pressure in every strokes suits to my need
Post Test 3
Direction: Choose the letter that best describes the statement. Write the
answers on your quiz notebook.
1. What do you call the type of drape used to protect the client hair?
a. Facial drape b. Gluteal drape c. Breast drape d. Turban drape
4. What is the technique of using a large towel or sheet to keep you covered
while getting a massage?
a. Draping b. Massage c. Cupping d. Hygiene
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5. What do you call the massage stroke wherein the hands skim over the
surface of the skin?
a. Effleurage b. Percussion c. Petrissage d. Vibration
6. A massage stroke wherein the hand is placed and vibrated over the target
area is called as _____.
a. Vibration b. Pounding c. Frictions d. Cupping
9. What is the kind of manipulation that pinches and moves the muscle from
side to side in a rocking manner?
a. Vibration b. Effleurage c. Muscle rolling d. Petrissage
10. The massage stroke where the hands strike the target area is known as
______.
a. Vibration b. Effleurage c. Taponement d. Petrissage
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10 Menstrual Period
Column A Column B
1. face towel a
2. thermometer b.
3. basin c.
4. sphygmomanometer d.
5. sanitizer e.
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f .
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
_____________________________________________________________
Rubric:
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Concept: (5pts)
Articulation (5 pts.)
Total 10 pts
QUARTER 4
Overview
One feels relax and takes pleasure every after treatment. But some mild
reactions such as muscle pains, tiredness, and dizzinessare being experienced
by the client due to toxins released from the body. So, it is very important to
have some follow up or after care body massage. Balanced diet is one to be
considered also.
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This unit covers the knowledge, skills and attitudes required to advise
on post wellness services. In this part, introducing products and services should
also be given. Keeping the client informed about all the possible treatments
and products available within your salon is vitally important. Not only is it
enlightening for the client, allowing her to make informed choices, but it is also
essential if your business is to survive in a very competitive market.
This unit covers the knowledge, skills and attitudes required to advise
on post wellness services.
Learning Outcome:
Pretest: 4
Multiple Choice: Read the statement carefully. Choose the best answer and
write it in your answer sheets.
b. exercise
c. too much eating
d. drinking plenty of water for about 24 hours
a. aching/soreness of muscles,
b. tiredness,
c. heightened emotional state
d. dizzy
Direction: Read and analyze carefully the statements. Write the word TRUE if
it is correct and FALSE if it is wrong. Write your answers in your quiz
notebook.
_______1. Making the clients feel welcome and at home with a friendly
“Hello is a nice gesture or strategy used in rebooking clients
_______2. After any massage, spa or holistic treatment, try to rest and relax
for the rest of the day, if not, for a few hours at least.
_______3. Deep breathing exercises are helpful to everyone as they increase
the intake of oxygen and the elimination of carbon dioxide.
_______9. You may feel a little light headed after the hot stone massage &
body massage aftercare
II. IDENTIFICATION: Write your answer on the space provided each number.
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_____________3. It allows the client short time to settle and let go of tension.
_____________5.It is a term used to push the feet down hard and let go.
After treatment you will usually feel relaxed and enjoy the benefits of the
treatment. Occasionally, you may experience a reaction from the treatment,
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however these are mainly due to the toxins being released from the body, as
the body is rebalancing and cleansing itself.
More common reactions can include: aching/soreness of muscles,
tiredness and heightened emotional state. Less common reactions can include
: headache, dizziness or nausea. excessive urination, increase in bowel
movement, Irritation, skin changes, fatigue, hyperactivity and change of
appetite.
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❖Home advice ❖
Home care advice is very beneficial for the client, as it involves them in
the treatment and encourages them to take control of their condition. It also
provides linkage between one treatment and the next. The advice given will
obviously depend on the client’s need and condition, e.g. the overweight client
or a client with cellulite will need dietary advice. For the tense, overworked
client you may suggest that s/he tries to reduce her/his workload, that s/he
makes time to rest, takes a relaxing bath and goes to bed early.
You may also teach relaxation techniques and advise her/him to practice
these at home. Those with poor posture can be taught corrective exercises.
Deep breathing exercises are helpful to everyone as they increase the intake
of oxygen and the elimination of carbon dioxide. These techniques are
explained in the following text
❖Diet ❖
Advice to clients
It is important that clients are made aware of the factors that are
thought to contribute to the build-up of fat and cellulite. They should be
encouraged to follow a self-help, daily regime that will increase the efficiency
of the treatment.
- carbohydrates
- vitamins
- minerals
- water and fiber
- eat plenty of fresh fruit and vegetables (5
portions/day is recommended)
- do not overcook vegetables
- eat oily fish such as herring, trout, mackerel and
salmon/
- eat whole meal foods such as whole meal bread,
pasta, rice, cereals, pulses, beans, nuts and seeds
- reduce intake of saturated fat found in butter, dairy
products and red meat
- reduce intake of sugar and salt
- reduce intake of alcohol – 7 to 14 units per week only
- drink around 3 liters of water per day
B.Relaxation
Relaxation means being free from tension and anxiety, which are
normally caused by the stresses of life, which upset the body balance. It is
impossible to remove all the stressors in life. A certain amount of stress is
desirable as it can produce feelings of thrill and excitement. The ability to relax
is extremely important as it combats stress and reduces harmful effects such
as fatigue, lethargy, illness and psychological problems.
Clients who live very busy lives or are coping with worries or dealing with
unhappy situations may find it very difficult to relax. Advising them and
showing them ways of reducing stress and promoting relaxation can form an
important part in the treatment. Once they have recognized the difference
between the tense state and the relaxed state they can continue to practice at
home.
C. Preparation
The first consideration is to prepare the room or cubicle and create the
right conditions to promote the relaxation response. These will be the same
conditions required as those for massage treatment, namely:
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D. Relaxation Techniques
There are many techniques that may be used to encourage the client to
relax. They may be combined for maximum effect.
The technique is then practiced as follows, beginning with the feet and
repeating each movement three times:
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• Push the knees down hard against the floor, and let go
• Push the leg down hard against the floor, and let go
• Tighten the buttock muscles hard, and let go
• Pull the abdominal muscles hard, and let go
• Try to rest and relax for the remainder of the day, if not, for a few hours
at least.
• You may feel relaxed and sleepy after your treatment. Take care if you
are driving or working.
• Keep warm as massage and relaxation treatments can make you feel
more sensitive to the cold.
• Drink plenty of water after your treatment to rehydrate your body, reduce
fatigue and help eliminate toxins from your body.
• Avoid alcohol and minimize tea and coffee, try to stick with water and/or
herbal teas.
• Try to avoid eating a heavy meal, eat light for the rest of the day to allow
your body to concentrate on the natural healing and encourage
detoxification.
• Sometimes people experience some tenderness for 24 hours or so after
a massage. If you do feel a little sore, do some light gentle stretches or
take a warm bath with salts. And remember to tell your therapist about
your experience so that it can be taken into consideration in your next
session.
• If you have had a treatment with aromatherapy oils: To gain maximum
benefit from the healing oils, try to avoid washing/showering the oils off
for a few hours as they will continue to be absorbed by the skin after
your treatment has ended.
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• Try to relax and take it easy for the rest of the day – if you can and
feel the need to, nap.
• Drink plenty of water for 24 hours after your massage as your lymph
nodes, which have been stimulated, are removing toxins from the
body. Your urine might be much darker than usual – this is due to the
toxins leaving your body
• Avoid heat treatments (hot baths / showers, body wraps, saunas,
sunbeds) for 24 hours.
• Avoid alcohol, smoking, caffeine and fizzy drinks as they can
dehydrate your body and add more toxins to your body. This would
reverse the effects of the massage, since the massage is in-turn aiding
the body in removing the accumulation of toxins.
• Avoid eating a heavy and especially spicy meal so your body can focus
on natural healing and detoxifying itself.
• Healing Reactions’ may take place after your massage and are
completely normal-showing that the massage is working well and your
body is responding to the treatment. Indications of this may result in
the following:
• Fatigued or tired (although this could be a sign of deep relaxation,
especially if you are usually always on the go)
• Increased sweating, thirst or urination
• Irritable or energised
• Heightened emotions (low or high)
• Runny, stuffy or blocked nose
• sound sleeping and vivid dreams
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• Take a warm bath once a week – this will help to loosen up your
muscles.
• Relax and distress – listen to music, burn some essential oils, etc.
• Find time to exercise (especially strength training) and stretch (yoga
is excellent).
• Exfoliate and moisturize your body regularly.
• Stand up and walk around and stretch – especially if sitting a long time
at a desk and / or on the computer.
• Throughout the day, massage your shoulders, and other areas that
feel stiff.
• Sit in a correct position and you might want to raise your legs..
Popularity: 2% [?]
Rebooking a Client
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4. Timely service, including not shorting their time (an hour in my office
meant 60 or more minutes).
5. Being diplomatic.
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Glittering Ideas
- Balance energy intake with energy output: if the diet provides just enough
energy to meet body requirements, there is no surplus to be stored,
therefore no fat to be deposited.
- To reduce fatty tissue, energy input must be less than energy output. Only
then will fat be utilized from body stores to provide required fuel reducing
the diet and increasing aerobic activity is the best regime for reducing fat
(e.g. walking, jogging, swimming or cycling for 20–30 minutes, twice to
three times per week, is excellent).
- Avoid wearing tight clothes that apply pressure and restrict the circulation,
such as tight jeans or trousers, tight belts, underwear and corsets.
- Take plenty of exercise and keep mobile during the day. If in a sedentary
occupation, it is advisable to walk around, swing the legs and stretch at
regular intervals.
- Breathe correctly and deeply: practice deep breathing, thus using all areas
of the lungs. Breathe in deeply and feel the sternum move forwards, the
ribs move outwards and the diaphragm move downwards, pushing the
abdomen out. Breathe out and feel the sternum move back, the ribs move
in and down and the abdomen pull in when sitting or lying, breathing is
shallow and uses mainly the upper chest. Deep breathing uses the chest
capacity to the full and increases the intake of oxygen. The alternating
pressure in the thoracic and abdominal cavities also stimulates the
circulation around the body.
- Eat plenty of roughage and drink 2–3 litres of water per day. This will aid
digestion, prevent constipation and facilitate the elimination of waste
products from the body.
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Massage sticks
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Massage soothes the body and soul. You can intensify these effects by
choosing the right massage product. Different skin types require different
media.
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Food
supplement
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- Identify products and services and their benefits and comparative advantage*
- Explain, maintain and convey products and services to clients and other staff
members*
- Apply comparisons on competitors’ products and services*
- Recommend specialized products and services*
- Monitor client according to workplace policies and procedures*
- Perform aftercare services in accordance with client’s wellness program,
workplace policies and procedures *
- Administer service
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• ‘Healing Reactions’ may take place after your massage and are
completely normal-showing that the massage is working well and your
body is responding to the treatment. Indications of this may result in
the following:
✓ Fatigued or tired could be a sign for deep relaxation, especially if you
are usually always on the go
✓ Increased sweating, thirst or urination
✓ Irritable or energised
✓ Heightened emotions (low or high)
✓ Runny, stuffy or blocked nose
✓ Sound sleeping and vivid dreams
• Take a warm bath once a week – this will help to loosen up your muscles.
• Relax and distress – listen to music, burn some essential oils, etc.
• Stand up and walk around and stretch – especially if sitting a long time at a
desk and / or on the computer.
• Throughout the day, massage your shoulders, and other areas that feel stiff.
• Sit in a correct position and you might want to raise your legs a bit.
Post Test 4
Multiple Choice: Read the statement carefully. Choose the best answer and
write it in your answer sheets.
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a. aching/soreness of muscles,
b. tiredness,
c. heightened emotional state
d. dizzy
9. It helps increase the intake of oxygen and the elimination of carbon dioxide.
a. Deep breathing exercises
b. Weights
c. Dancing .
d. travelling are helpful to everyone as they
10. One of the after care services given to client is,
a. eating a light healthy meal
b. taking variety of soups
c. eating more fruits
d. drinking litres of water so the body can concentrate on healing.
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Direction: Read and analyze carefully the statements. Write the word TRUE if
it is correct and FALSE if it is wrong. Write your answers in your quiz
notebook.
_______1. Making the clients feel welcome and at home with a friendly
“Hello is a nice gesture or strategy used in rebooking clients
_______2. After any massage, spa or holistic treatment, try to rest and relax
for the rest of the day, if not, for a few hours at least.
_______3. Deep breathing exercises are helpful to everyone as they increase
the intake of oxygen and the elimination of carbon dioxide.
_______4. For the tense, overworked client she may be advised to reduce
workload, that s/he makes time to rest, takes a relaxing bath and goes
to bed early
_______9. You may feel a little light headed after the hot stone massage &
body massage aftercare
II. IDENTIFICATION: Write your answer on the space provided for each
number.
_____________3. It allows the client short time to settle and let go of tension.
_____________5.It is a term used to push the feet down hard and let go.
SUMMATIVE
TEST
_______2. You may feel a little light headed after the hot stone massage &
body massage aftercare
_______3. Home care advice is very beneficial for the client, as it involves
them in the treatment and encourages them to take control of their
condition.
_______9. After any massage, spa or holistic treatment, try to rest and relax
for the rest of the day, if not, for a few hours at least.
_______10. Making the clients feel welcome and at home with a friendly
“Hello is a nice gesture or strategy used in rebooking clients.
II. Multiple Choice. Read each question carefully. Encircle the letter of
your choice.
3. This refers to the type of massage treatment that might be found in some
spa and hair salons.
a. Transformational or psychotherapeutic massage
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b. Pampering
c. Sports Massage
d. Relaxation/stress/ stress reduction
a. Chinese
b. Japanese
c. Vietnamese
d. Swedish
5. This is the most widely used form of massage used for relaxation.
a. body massage
b. stone massage
c. sports massage
d. pregnancy massage
NO. 6 AND 7 LACKING
8. It is defined as the exchange of messages by human beings,
11. For the consultation the client should be seated comfortably, with the
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12. Do not make false claims for treatments, but explain the benefits
________ . Be honest when advertising.
A. fairly B. reasonably
C. practically D. realistically.
14. The hand is placed over the area and vibrated either up and down or
from side to side. The action produces vibrations in the underlying
tissue.
a. vibration b. pounding c. frictions d. cupping
17.This manipulation lifts the muscle away from the bone and moves it
from side to side in a rocking manner.
a. Vibration b. Effleurage c. Muscle rolling d. Petrissage
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29. This can be done as an introduction to massage for clients who may not
come in for an office massage, or can be a continuing form of stress-
reduction therapy when done on a regular basis, as in the office
setting
a. Chair Massage
b. Pampering
c. Chiropractic adjunct
d. Relaxation/stress/ stress reduction
30. Different origin of the word massage are the following except one,
a. mass
b. mass’h
c. masser
d. massege
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31. This details will enable you to contact the client quickly should you
need to cancel or change an appointment or for any other reason.
a. personal details
b. doctors record
c. physical records
d. school records
III. Fill in the blanks. Choose your answer from the box and write it in the
space provided.
32._______ is the chance, great or small that someone will be harmed by the
hazard.
34.An ______ is a region of the body in which nerves arteries, or vein lay close
to the body’s surface.
35.The time to gather and exchange information with the client is called
________________.
41. A customer first impression of your practice is formed during their first ____
of contact over the phone or in person
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SYNTHESIS
The surroundings that directly affect health and safety to clients should
also be considered. Part of this module also elaborates on the massage
techniques and some Health Acts for the therapist to understand and practice,
so with the careful techniques to be applied to clients is the most important.
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Glossary:
Hearing refers to the sounds that you hear, whereas listening requires more
than that: it requires focus. It means being aware of both verbal and non-
verbal messages.
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communication breaks down and the sender of the message can easily
become frustrated or irritated.
Personal details - includes the basic information. These details will enable
you to contact the client quickly should you need to cancel or change an
appointment or for any other reason. They will also enable you to seek
advice from his or her doctor should this be necessary. Essential oils -
Volatile plant oils extracted from certain aromatic plants that have both
physiological and psychological effects on the human body.
Risk – is the chance, great or small, that someone will be harmed by the
hazard.
Safety – the state of being safe; freedom from the occurrence or risk of
injury, danger, or loss
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Bibliography
Books:
• Williams, Anne, 2007, Spa Body Work A Guide for Massage
Therapists,
• Mo, Rosser , 2004 , Body Massage Therapy Basics (2 nd Edition),
Anatomy, Physiology and First Aid
• Borg, John. Body Language; 7 Essay Lessons to Master/Silent
Language, Prentice hall Life, 2008
• Communication with Clients – Wendy S. Mayers, (Step-by-Step, Guide
to Diagnosis and Treatment) 2014, Educational Concept
• Lifestyle wellness Coaching (2nd edition), James Gavin and Madelein
Mcbrearty, copyright 2013
• Wellness Services – Evidence Based Review and Examples) Good
Practice, Final Report, Lyn Winter Armatage, Stanfield et al, Observatory
Report Series No. 76, Published 2010.
• Williams, Anne E. , Spa Bodyworks, Guide for Massage Therapist, 2015
• Rosser, Mo, Body Massage Therapy Basics, Second Edition 2004
Roseberry, Monica, The Body Shop Massage, 2005
• Ashley, Martin, Massage a career at your fingertips, 3 rd Edition,
Internet Resources:
http://spas.about.com/od/spaglossary/g/Massage-Draping.htm
http://www.skillsyourneed.com/ips/listening skill:htm (#ixzzz2ve/smnpS)
http://www.skillsyourneed.com/ips/listening skill:htm (#xzzz@ve2ATJP
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http://www.apas.org.uk/index.php/complementary-therapy-service/massage-
after-care-advice/
http://www.baranduda-beauty.com.au/massage_aftercare.ph
Magazines/Newsletters/Journals
• Body Shop Business, March 2007, Newsletter
• Telephone Etiquette and Customer Service
Illustrations/ Pictures:
- https://www.hartsport.com.au/products/8-091
- http://www.asia.ru/en/ProductInfo/1254660.html
- http://www.cccme.org.cn/products/detail-3046110.aspx
- http://frank8188.en.made-in
- china.com/product/sqyQLPWxHlhR/China-Metal-Massage-Table-
MT-002-.html
- http://cowboyfitzone.com/some-many-kinds-of-bedroom-antique-
chairs/images-of-lounge-chairs-for-bedrooms-with-reclaimed-
wood-bedroom-furniture/
- http://www.dovemill.co.uk/luxury_500gsm_latte_cotton_4_piece_
bath_towel_sets
- http://www.rightway.com.my/index.php?route=product/category&
path=147
- http://www.ebay.com/itm/NWT-Mens-Nautica-Sz-Small-100-
Cotton-Navy-Blue-Tropical-Print-Boxer-Underwear-
/251461293121?pt=US_CSA_MC_Underwear&hash=item3a8c42d4
41
- http://bumpyboo.com/best-lotions-for-acne-prone-skin/
- http://www.holistic-guide.com/massage-oils/
- http://www.amazon.com/Optimum-Copper-Tub-Ionic-
Detox/dp/B002TKPRXE/ref=pd_sim_sbs_hi_4?ie=UTF8&refRID=0
X8PQCT6VRJZPJ2RPESH
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- http://frank8188.en.made-in-
china.com/product/abFmeGXPbHhl/China-Massage-Cushion-
Face-Pillow-Special-Design-for-Woman.html
- http://angelskiss777.blogspot.com/2013/02/kates-magik-review-
massage-body-oils.html
-
- http://reikimasterthailand.com/images/12-meridians.jpg
-
(http://teachmeanatomy.info/upper-limb/areas/axilla/+
Video:
https://www.youtube.com/watch?v=2jTIIFhFi-o
https://www.youtube.com/watch?v=iunPc0IJsCU
https://www.youtube.com/watch?v=1XL8t7FRnbU
https://www.youtube.com/watch?v=rK4Z72CCog4
https://www.youtube.com/watch?v=DN_mz6FbJbg
http://www.massagenerd.com/endangerment_sites_massage.php
http://www.missouristate.edu/recreation/Wellness/169420.htm
http://karmajello.com/postcont/2013/06/Reflexology-FOOT1.jpg
http://healthsciencedegree.info/wp-content/uploads/2014/03/acupuncture-
hand-chart.jpg
http://lifepositive.com/Body/Health/images/right-diagnosis1.jpg
http://www.familypact.org/Files/Provider/Provider%20Resources/Quality%20I
mprovement%20Tools/2011-
0927_ClientSatisfactionQIToolandSampleSurveys_508.pdf
http://www.ohgizmo.com/2009/12/21/osim-ucrown-2-enables-your-crazy-head-massage-
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