Jamie Poolos jpoolos@gmail.com 415.599.

6414

Employment History
Technical Writer at Lawson Software
January 2011 - Present (11 months) Manage end-user literature and technical documentation for a Software As A Service portal platform and associated applications in the Human Capital Management sector.

Senior Technical Writer at Enwisen

March 2008 - December 2010 (2 years 10 months) Prior to Lawson's acquisition of Enwisen, responsibilities and functions were as described above.

Senior Editor at West Wind Education Policy

March 2005 - May 2007 (2 years 3 months) Manage editorial and production for print publications and websites targeted at public education policy makers at the state and national levels.

Senior Technical Editor at Breakthrough to Literacy

January 2001 - March 2005 (4 years 3 months) Designed and authored online help, user guides, training guides, and software specifications for technical and non-technical audiences of early literacy software.

Technical Writer at iFulfillment

July 2000 - July 2001 (1 year 1 month) Wrote and maintained enrollment training manuals, API integration guides and system documentation for custom warehouse management applications.

Managing Editor at Electronic Arts

March 1998 - July 1999 (1 year 5 months) Managed the writers, translators, and contractors responsible for creating user manuals and marketing collateral for the worlds largest publisher of video and computer games.

Technical/Marketing Writer at Electronic Arts

November 1991 - March 1998 (6 years 5 months) Wrote product descriptions, manuals, install guides, and reference cards for 80+ console, PC, and Mac games; wrote dialog, script treatments, package copy, sales brochures and other marketing collateral.

Adjunct Instructor at Various

August 1987 - June 1991 (3 years 11 months) Allentown College of St. Francis de Sales, Bucks County Community College, Kirkwood Community College, Raritan Valley College, 1989-1991 The University of Iowa, Iowa City, Iowa, 1987-1989 Taught courses and workshops in composition, poetry and fiction writing, research paper writing, and surveys of literature, including 19th and 20th century American and European poetry.

Education
University of Iowa MFA, English, 1987 - 1989 Ohio University BS, Journalism: Magazine Editing and Production, 1984 - 1987

Publications
16 non-fiction books for young readers, most recently "Designing, Building, and Maintaining Websites."

Interests
People. Driving and maintaining a 1983 Porsche 911. Motorcycles and Bicycles. Cocktails, Beer, Wine. Photography. Books of pictures, fiction, political philosophy, religion, fables, poetry,comics.