Human Computer Interaction II

Supplementary Material 2

Name: Carlos Miguel A. Aguila Section: IT0051

Date: 0 5 / 0 3 / 2 0 2 4 Score:

Directions: Go to the link to watch the video and answer the following questions for each number.

Title: What is usability testing?

Link: https://www.youtube.com/watch?v=Yipf0kGGpBE

Question: Based on the video you have watched, provide answer to the following questions.

1. What is Product Review, Test Plan, and Launch Test?

- A product review is an evaluation or assessment of a product, typically conducted by experts or users, to
provide feedback on its features, performance, quality, and overall value. These reviews can be written or
in video format and are often published on websites, blogs, or social media platforms to help potential
buyers make informed decisions.Test Plan: A test plan is a detailed document outlining the objectives,
scope, approach, resources, schedule, and procedures for testing a software application or product. It
serves as a roadmap for the testing process, ensuring that all necessary testing activities are conducted
systematically and efficiently to meet quality standards and project requirements.Launch Test: A launch
test refers to the process of testing a product or service just before its official launch to identify any last-
minute issues or bugs that may affect its performance or user experience. This test helps ensure a smooth
and successful launch by addressing any potential problems proactively.
2. How does usability testing works?
- Usability testing involves evaluating a product or service by observing real users as they interact with it.
Here's how it typically works:
- Define objectives: Determine what aspects of usability you want to test and what specific goals you aim to
achieve.
- Recruit participants: Select a diverse group of users who represent your target audience.
- Create test scenarios: Develop tasks or scenarios that users will perform to simulate real-world usage.
- Conduct the test: Observe participants as they navigate through the product or service, noting any
difficulties, errors, or areas of improvement.
- Gather feedback: Ask participants for their opinions, thoughts, and suggestions during or after the testing
session.
 - Analyze results: Compile and analyze the data collected from the tests to identify usability issues and
opportunities for enhancement.
- Iterate and improve: Use the insights gained from usability testing to refine the product or service, making
it more user-friendly and effective.
3. When should a usability testing can be used?
- Usability testing can be beneficial at various stages of product development, including:
- During the design phase to gather feedback and identify usability issues early.
- Before launching a new product or feature to ensure it meets user needs and expectations.
- When redesigning an existing product or service to improve usability and user satisfaction.
- In response to user complaints or negative feedback to address specific usability issues.
- When introducing significant changes or updates to an existing product to assess their impact on usability.
- Essentially, usability testing should be used whenever you want to optimize the user experience and
enhance the usability of a product or service.

SY2020-2021