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Project Resource Management

Planning Resource Management

Casey Ayers • PMP® • MBA


CaseyAyers.com | @caseyayers
linkedin.com/in/caseyayers

PMP® is a registered mark of the Project Management Institute, Inc.


Preparing for the PMP® Exam

Organizational
Influences & Project Project Scope Developing Project Quality
Management Lifecycle Management Project Schedules Management

Project Integration Project Schedule Project Cost


Management Management Management
Introduction to Project
Management & the PMP Exam
Preparing for the PMP® Exam

Organizational
Influences & Project Project Scope Developing Project Quality
Management Lifecycle Management Project Schedules Management

Project Integration Project Schedule Project Cost Project Resource


Management Management Management
Management
Introduction to Project
Management & the PMP Exam
Course Overview

Planning Resource Management


Estimating Activity Resources
Acquiring Project Resources
Developing Project Teams
Managing Project Teams
Controlling Project Resources
Module Overview
The Resource Management Lifecycle
A Tour of Project Resource Management
Planning Resource Management
The Resource Management Plan
Organizational Charts
Plan Resource Management Process
Components
The Resource Management Lifecycle
The Resource Management Lifecycle

Projects require a wide variety of people


Different talents, roles and responsibilities


May work on the project part or full time


May stay on project team throughout or for a portion of time


The Resource Management Lifecycle

Other kinds of resources include equipment, materials,


workspaces, and infrastructure

Resources may come from the organization, from the project


team, or from outside sources

Resources may be generated, refined, transformed, or utilized


by either the project team or external partners
The Resource Management Lifecycle

Many administrative similarities in management of


human and other resources

Human resource management requires focus on


understanding and development

Key differences in efficiency and value questions


depending on resource type
The Resource Management Lifecycle
Number of team members

Project charter is created


Project

Broad project objectives defined


Initiation •

Rough estimates of budget, timeline drafted


Key personnel identified


The Resource Management Lifecycle
Number of team members

Project

Project activities defined


Project Planning
Initiation

Work breakdown structure created


Better resource, time, cost estimates generated


The Resource Management Lifecycle
Project
Execution
Number of team members

Project

Work to satisfy project objectives


Project Planning officially begins
Initiation •

Additional product specialists and


front-line workers join team
The Resource Management Lifecycle
Project
Project Closure
Execution
Number of team members

Project
Project Planning
Initiation

Project work concludes when


deliverables are approved & accepted
The Resource Management Lifecycle
Project
Project Closure
Execution
Number of team members

Project
Project Planning
Initiation

Project team
adjourns
The Resource Management Lifecycle
Project
Project Closure
Level of Resources Deployed

Execution
Project
Project Planning
Initiation
Project
Adjournment

Curve also applies to many other kinds of resources


involved in project work
Project & Management Teams
Project & Management Teams

Project Team: All persons involved in the project’s work


Project Management Team: Subset of project team focused


on leadership and administrative tasks. May consist of just the
PM or encompass the whole project team
HR-Related Roles of the Project Manager

Influencer •

Leader

Shape and control factors that impact •

Uphold professional and


project team: ethical standards for the
project team
Work environment

Political environment

Geographical factors

Cultural considerations

Set guidelines and serve as


Communication standards

Organizational factors

an example to others
A Tour of Project Resource Management
Project Resource
Plan Resource Management Planning

Management

Determine what roles must be


filled and what other resources
are required on the project

Define each resource’s role and


responsibilities
Project Resource
Plan Resource Management Planning

Management

Describe required skills/attributes


for roles

Determine supervisory structure


Project Resource
Estimate Activity Resources Planning

Management

Determine resource needs based


on understanding of requirements

Ties closely to estimating activity


costs and durations
Project Resource
Acquire Resources Executing

Management

Confirm availability of
necessary resources
Secure team members needed
to meet project objectives
Project Resource
Develop Team Executing

Management

Improve team member


interaction and competencies


Foster a productive team

environment
Project Resource
Manage Team Executing

Management

Track team performance


Provide useful feedback


Moderate/resolve conflicts

Manage impact of changes



Monitoring & Project Resource
Control Resources
• •

Controlling Management

Ensure availability and adequacy


of resources to meet project


objectives
Assess whether resources are

efficiently and effectively allocated


Planning Resource Management
“ …the process of defining how to
estimate, acquire, manage, and
use team and physical resources

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition,
Project Management Institute, Inc., 2017, Page 312
Project Resource
Plan Resource Management Planning

Management

Ensures appropriate resources


are in place to accomplish
project goals
Project Resource
Plan Resource Management Planning

Management

What skills and resources are


needed to complete project
objectives?

What candidates possess these


skills? Which resources have the
correct attributes?
Project Resource
Plan Resource Management Planning

Management

Which are available and which


are most cost effective?

Which best fit the project team?


Which resources may be scarce


or subject to competitive
demand?
Project Resource
Plan Resource Management Planning

Management

Human resources often…


One of the greatest project cost


components

One of the most important


factors in project success

Impact schedule, risk, quality,


cost, and other project factors
Project Resource
Plan Resource Management Planning

Management

Other project resources…


May be developed internally


or come from external sources

May be used as is or be
subject to refinement

Impact schedule, risk, quality,


cost, and other project factors
The Resource Management Plan
The Resource Management Plan

Identification of Resources:

Procedures for defining and


quantifying necessary…

Human resources

Physical resources
The Resource Management Plan

Acquiring Resources:

Strategies and policies for the


acquisition of team members and
other resources
The Resource Management Plan

Roles & Responsibilities:


Outline roles and responsibilities,


define necessary competencies
and levels of authority
The Resource Management Plan

Project Organization Charts:


Graphical display of team members


Shows reporting relationships,


groupings by function or other method

May have varying levels of formality and


detail depending on project needs
The Resource Management Plan

Project Team Resource


Management:

Outlines how and when team


members are brought in to project

Indicates how staffing and


management should take place

Details how members should be


released as their work is completed
The Resource Management Plan

Training Needs:

What team member


competencies must be
developed through training?

What certifications may be


helpful or required for team
members to fill project roles?
The Resource Management Plan

Team Development:

What activities can help


develop the overall team?

What training or
communication may be
necessary for all team
members?
The Resource Management Plan

Resource Calendars:

What working days and shifts


are possible for project work?

How will resources be


allocated?

How many team members, and


what resource attributes, are
needed to complete activities?
The Resource Management Plan

Recognition and Rewards:


Enhances morale and


productivity by incentivizing
conduct helpful to project

Should be designed to reward


performance under the control
of team members
Organizational Charts
Organizational Charts

Outline team member roles,


responsibilities and relationships

Three key types:


Hierarchical

Matrix

Text-Oriented
Hierarchical Organizational Charts

Most common organizational chart


Displays positions, relationships in a


top-down format

Similar in structure to WBS or RBS


Often referred to as an
Organizational Breakdown Structure
(OBS)
Matrix-based Organizational Charts

Responsibility Assignment Matrix


Shows relationship between


team members and activities Activity A Activity B Activity C

Often takes a RACI chart form: Bob R C A


Responsible

Sally A R C
Accountable

Consult

Tom I A R
Inform

Text-oriented Organizational Charts

Provides more information than


can typically be housed in
hierarchical or matrix formats

Position descriptions, role-


responsibility-authority forms
among types of text-based
organizational documents
Plan Resource Management
Process Components
Project Resource
Plan Resource Management Planning

Management

Inputs Tools & Techniques Outputs


Project Charter Expert Judgment Resource
Management Plan
Project Management Data Representation Team Charter
Plan
Project Documents Organizational Theory Project Documents
Updates
Enterprise Meetings
Environmental Factors
Organizational Process
Assets
Plan Resource Management
Process Inputs
Plan Resource Management Inputs

T&Ts Outputs

Project Charter

Outlines milestones, lists key


stakeholders, and defines financial


resources available to project
May indicate project manager’s

authority to procure resources


Plan Resource Management Inputs

T&Ts Outputs

Project Management Plan


Quality Management Plan


Describes type and grade of


resources necessary to achieve


quality goals
Plan Resource Management Inputs

T&Ts Outputs

Project Management Plan


Scope Baseline

Describes deliverables that must


be generated by project team,


influencing resource requirements
Plan Resource Management Inputs

T&Ts Outputs

Project Documents

Project Schedule

Indicates when resources will be


required
Requirements Documentation

Defines type and amount of


resources necessary
Plan Resource Management Inputs

T&Ts Outputs

Project Documents

Risk Register

Describes threats and opportunities


that influence resource planning


Stakeholder Register

Lists stakeholders who may have


influence, impact, or interest in


resource-related topics
Plan Resource Management Inputs

T&Ts Outputs

Enterprise Environmental Factors


Organizational culture and structure


Geographic distribution of resources


Ability, availability of existing resources


Marketplace conditions

Plan Resource Management Inputs

T&Ts Outputs

Organizational Process Assets


Resource policies/procedures

Safety and security policies


Resource management templates


Historical information

Plan Resource Management
Process Tools & Techniques
Plan Resource Management Inputs

T&Ts Outputs

Expert Judgment

Helpful in determining…

What roles are needed on the project


What skills are needed for each role


What level of labor effort is needed


What reporting relationships should exist



Plan Resource Management Inputs

T&Ts Outputs

Expert Judgment

Helpful in determining…

How much time should be allowed for


acquisition of labor and training


What risks and limitations may exist

(retention, release and regulatory)


Plan Resource Management Inputs

T&Ts Outputs

Expert Judgment

Helpful in determining…

Lead times and other resource


acquisition considerations
Management strategies for

procurement and logistics partners


Plan Resource Management Inputs

T&Ts Outputs

Data Representation

Documents, visualizes team member roles and


responsibilities
Hierarchical charts: Graphical, top-down

representation of element relationships


Work breakdown structure

Organizational breakdown structure


Resource breakdown structure



Plan Resource Management Inputs

T&Ts Outputs

Data Representation

Matrix-based charts: Useful in describing


relationship of team members to activities. RACI


chart one of most-used versions
Text-oriented formats: Include more

information, such as position descriptions, not


easily included in graphical formats
Plan Resource Management Inputs

T&Ts Outputs

Organizational Theory

Explores behavior of people and teams


Can lead to savings in time, cost and effort on


project work
Effective tactics vary by organization and project
May need to adapt as project work progresses
Plan Resource Management Inputs

T&Ts Outputs

Meetings

Identify good work being accomplished


Discover gaps and underperformance


Share best practices used on similar projects


Help improve project productivity


Collect lessons learned



Plan Resource Management
Process Outputs
Plan Resource Management Inputs

T&Ts Outputs

Resource Management Plan


Outlines human resources should be


defined, acquired, developed, managed and


released from project obligations
Describes training, development, and

recognition plans for human resources


Plan Resource Management Inputs

T&Ts Outputs

Resource Management Plan


Outlines requirements for physical


resources, infrastructure, equipment, and


facilities, as well
Specifies control policies and procedures

Plan Resource Management Inputs

T&Ts Outputs

Resource Management Plan


Roles and Responsibilities:


Role

Authority

Responsibility

Competency

Plan Resource Management Inputs

T&Ts Outputs

Resource Management Plan


Project Organization Charts


Hierarchical

Matrix-based

Text-based

Plan Resource Management Inputs

T&Ts Outputs

Team Charter

Declares team values, rules, and guidelines


Team values

Communication guidelines

Decision-making criteria

Conflict resolution procedures


Meeting procedures

Team agreements

Plan Resource Management Inputs

T&Ts Outputs

Project Documents Updates


Assumption log

Risk register

Module Review:

Planning Resource Mgmt


Human resources, equipment, materials, workspaces,
and infrastructure required to meet project objectives
Resource usage typically most intense at the peak of
project execution
Plans for resource acquisition, development, utilization,
and release are central to resource management
Module Review:

Resource Management Plan


Identification of resources
Acquiring resources
Roles and responsibilities
Project organization charts
Resource management and control
Module Review:

Resource Management Plan


Training needs
Team development
Resource calendars
Recognition and rewards
Module Review:

Plan Resource Management


Inputs: Project charter, project management
plan, project documents, EEFs & OPAs
Tools & Techniques: Expert judgment, data
representation, organizational theory, meetings
Output: Resource management plan, team
charter, project documents updates
Estimating Activity Resources

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