UNIT 7: LCCI English for Business
Name: ____________________________
LCCI Writing Question 1
Situation
You are the Training Manager at Profbuild, a large
multinational construction company. At a
management meeting last week, the main item of
discussion was about the new training programme.
Read part of the discussion you had with other
managers and the notes below.
You: We’ve standardised the company training.
Until now all the departments have used
different training organisations, which was
unproductive. Some people were getting
excellent training and others poor training.
Philip: So how does it work? Who’s going to do
the training and how do they register for
each course?
You: It’s simple. Each person must attend a
language training course and two business
skills courses.
Ginny: But it’s not always convenient to let staff
have time off for this.
You: Then you will need to make sure that time
for training is timetabled in. The language
training is the one which will obviously take
the longest and may have to be done in the
employee’s own time.
Philip: They won’t like that.
You: It won’t be that bad: they just have to do an
online course and complete a module a
week. The course will be linked to the
Training Director’s software so he can see
how they are doing.
Ginny: What about the skills courses? Everyone
must attend at least two of these per year.
Philip: Which courses do they choose?
You: That’s up to the manager and the employee
to decide.
Ginny: I think we need a send a memo to staff
about the new system.
Chair: Good idea.
You have made the following notes.
• explain why standardised training needed
• YPX Training will do all training – at centres around
world
• employee obligations
• course types – mention courses offered
• say how to register for training: agree with manager;
register courses online; give dates and options
• what happens if staff miss a planned course
• contact me if any problems
• mention career prospects
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The HR manager asks you to write a memo to the
staff explaining the new training programme.
Task
Write the memo.
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