SAP Profitability and Performance Management

Process Mining on S/4 HANA – Order to Cash

Details
PUBLIC
Profitability and customer experience optimization drives process mining

Profitability
optimization
Discover, analyze and optimize your:

Process • Purchase to pay process efficiency

Mining • Supplier interaction
Customer • Customer interaction
experience
optimization

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 All contents include predefined
Process Mining – Available Processes connections to SAP ERP and
SAP S/4 HANA

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Overview – Process Mining on S/4 HANA – Order to Cash
data sources, processing and reporting

Business Partner Read and

join all
relevant
data
Reporting &
Billing Documents
What-If Simulation
Derive
Accounting Documents activities

Compliance Violations
Determine Reporting and analysis of
variants
variants, automation and
Sales Order Data process compliance down to
detailed activity and case level.
Calculate
Customer Master Data KPI‘s
What-if simulation for
automation rate changes and
Determine
Delivery Data automation, other scenarios.
compliance
and happy
… path
SAP Profitability and Performance Management

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Calculation model of Process Mining on S/4 HANA – Order to Cash
Data review queries and Calculation of several
Join relevant Predefined
maintenance of compliance KPIs like variance
ERP data report queries
violation settings frequency, duration, etc.

Derivation of Automation and

ERP data Determination of Happy path rate
activities for compliance rate
sources process variants determination
each document determination
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 Node and link size
Process Diagram can depend on KPI
Drillthrough
to other
values charts

Flexible node and

link label
configuration

Slice and dice

processes by any Process flow
dimension animation based on
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC dimension values
 Automation and
Simulations Compliance Parameters

Standard Process
Mining KPIs

Predefined Reports Various Scenarios

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Comprehensive list of KPI’s content

Automation Compliance Right First Happy Path

Rate Rate Time Rate

Global Top Customers Processing and many

Presence Lists Performance more
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC