To: CA SYSVIEW® Performance Management Customers

From: CA SYSVIEW Product Team

Date: April 2011

Subject: General Availability of CA SYSVIEW r13.0

CA is pleased to present you with CA SYSVIEW r13.0.

PREREQUISITES
CA SYSVIEW r13.0 runs on z/OS 1.10 through z/OS 1.13 operating system
levels. For current operating system compatibility information,
visit CA Support Online.

DOCUMENTATION
The product manuals are in PDF format and available for download at
https://support.ca.com/.

NEW FEATURES AND ENHANCEMENTS

Information on new features and other product changes can be found in
the CA SYSVIEW r13.0 Release Notes guide.

All materials for the CA SYSVIEW r13.0 product installation are

included with this package. For installation instructions, see the CA
SYSVIEW r13.0 Installation guide.

After unloading the SYSVIEW.SAMPJCL data set, review the $$README

member for alerts and other important advisories related to CA
SYSVIEW r13.0.

After installing CA SYSVIEW, please visit CA Support Online to check

for any additional CA SYSVIEW product PTFs that may have been
published after this level became generally available, or phone
technical support at 1-800-225-5224 for PTF download assistance.
Outside of North America, contact your local CA Support Center.

If you use the CA SYSVIEW Datacom Option, please visit CA Support

Online to check for additional CA Datacom product PTFs, or phone
technical support at 214-473-1450 for PTF download assistance.

Outside of North America, contact your local CA Support Center.

Please visit the CA SYSVIEW product information page on the CA

Support Online website at https://support.ca.com/ for detailed
information concerning this service pack, up-to-date support
information, and the latest technical bulletins. To obtain your copy
of CA SYSVIEW r13.0 in North America, please call 1-800-225-5224 or
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contact your local account representative. If you are outside of
North America, please call your local account representative or the
local CA office. This new product level can also be downloaded or
ordered online on the CA SYSVIEW product page at CA Support Online.

Should you need any assistance, our CA Services™ experts can help.
For more information on CA Services and how you can leverage our
experience, please call 1-800-225-5224 (North America) or
International, contact your local CA office.

Your success is very important to us, and we look forward to

continuing our successful partnership with you.

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