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Journal of Experimental Social Psychology 45 (2009) 740–747

Contents lists available at ScienceDirect

Journal of Experimental Social Psychology


journal homepage: www.elsevier.com/locate/jesp

Expressing deviant opinions: Believing you are in the majority helps


Dale T. Miller a, Kimberly Rios Morrison b,*
a
Graduate School of Business, Stanford University, United States
b
School of Communication, The Ohio State University, 3045C Derby Hall, 154 North Oval Mall, Columbus, OH 43210, United States

a r t i c l e i n f o a b s t r a c t

Article history: Three studies tested whether group members whose opinions differ from the average member’s opinion
Received 23 February 2008 in the direction of the group prototype (‘‘descriptive norm deviants”) are more vocal than those whose
Revised 3 April 2009 opinions differ in the opposite direction (‘‘prescriptive norm deviants”), due to the former’s erroneous
Available online 14 April 2009
belief that their opinions are popular. Study 1 found that descriptive norm deviants were more comfort-
able expressing their opinions than prescriptive norm deviants, and that this effect was partially medi-
Keywords: ated by perceived commonness of one’s opinion. Studies 2 and 3 provided experimental evidence that
Deviance
the relationship between deviance direction and comfort was driven by perceptions of consensus. When
Pluralistic ignorance
Social norms
participants were led to believe that most other group members held a prescriptive (as opposed to
Opinion expression descriptive) norm deviant position, the relationship between deviance direction and comfort was atten-
Social identity uated, especially among those who identified strongly with their ingroup. Implications of these findings
for group dynamics, pluralistic ignorance, and social norms are discussed.
Ó 2009 Elsevier Inc. All rights reserved.

Can social practices emerge and persist if they lack support can result from exposure to a biased sample of one’s peers. To
within the group? They can if group members misperceive the con- the extent that people encounter peers whose opinions or
sensus of their group and believe that unpopular practices are behaviors are unrepresentative of their group, they can be ex-
actually supported by most of their peers (Miller & Prentice, pected to reach inaccurate conclusions about the distribution
1994; Schanck, 1932). The dynamic wherein group members mis- of opinions among their peers. For example, Wheeler (1961)
takenly believe that the majority of their peers share a view of the attributed the finding that prison inmates overestimated the
group, its practices, or its circumstances that differs from their own anti-administration opinions of their peers to ‘‘ . . . the ability
is known as pluralistic ignorance (Allport, 1924; Miller & McFar- of anti-staff oriented inmates to attain positions of high visibility
land, 1991; O’Gorman, 1986). Pluralistic ignorance has been linked within the inmate system . . . ” (p. 291). If the media or other
to the persistence of a wide array of unpopular group practices, third parties give more attention to some positions than others,
including racial discrimination (Fields & Schuman, 1976), food pro- this too can lead people to draw erroneous conclusions about
hibitions (Kitts, 2003) and anti-social behavior (Matza, 1964). the location of the group consensus (Kim, Han, Shanahan, &
Pluralistic ignorance may help explain why unpopular group Berdayes, 2004; Prentice & Miller, 1993).
norms emerge and persist, but what explains why pluralistic igno- One final means by which a skewed perception of peer opin-
rance itself emerges? That is, why might group members come to ion can arise, and the focus of this paper, is if people are more
misjudge the average sentiment of their peers? One circumstance comfortable expressing opinions that deviate from the group
in which this can occur is when individual group members inter- average in one direction than another. That is, to the extent that
pret their public support for the norm differently than they do oth- people’s willingness to communicate their opinions depends on
ers’ support for the norm (Prentice & Miller, 2002). In particular, the direction (as opposed to simply the magnitude) of difference
the tendency of people to see themselves as more fearful of between their opinion and that of most other group members, a
appearing deviant than others (Miller & McFarland, 1987; Miller skewed distribution of public opinion can be expected to arise.
& McFarland, 1991; Van Boven, Loewenstein, & Dunning, 2005) Demonstrating that some deviants are more comfortable
can lead individuals to accept as authentic the norm-consistent expressing their opinions than others, and that this asymmetry
public behaviors of their peers, even when they recognize that is both a cause and consequence of biased perceptions of the
their identical behavior is inauthentic. group norm, is the main goal of the present paper.
In addition to arising from the differential interpretation of
the same behavior in oneself and others, pluralistic ignorance Descriptive and prescriptive norm deviance

* Corresponding author.
E-mail addresses: dtmiller@stanford.edu (D.T. Miller), kriosmorrison@gmail.com
Why might those who deviate from the group’s average opinion
(K.R. Morrison). in one direction be more willing to communicate their opinions

0022-1031/$ - see front matter Ó 2009 Elsevier Inc. All rights reserved.
doi:10.1016/j.jesp.2009.04.008
D.T. Miller, K.R. Morrison / Journal of Experimental Social Psychology 45 (2009) 740–747 741

than those who deviate in the other direction? Social identity the- that perceived similarity to one’s peers mediated the relationship
ory suggests one answer. According to social identity theory, the between deviance direction and comfort, their measure of similar-
norms that become instantiated in a group’s identity tend to be ity was a broad one. A more specific measure that asked partici-
those that distinguish the ingroup from outgroups, as well as those pants how similar their opinions were to those of their peers
that link ingroup members (Turner, Hogg, Oakes, Reicher, & might have been more successful. Moreover, Morrison and Miller’s
Wetherell, 1987). Consider drinking practices on campus, an issue (2008) studies did not examine variations in participants’ percep-
central to the social identity of many university students (Prentice tions of the group norm and thus were unable to assess whether
& Miller, 1993). In this context, the prototypical student position is part of descriptive norm deviants’ greater willingness to express
likely to be pro-alcohol, as this is the position that will most shar- their views derived from their exaggerated perception of the pop-
ply differentiate students from the administration and other adult ularity of their opinions.
authorities (Toch & Klofas, 1984). Indeed, the prototypical position
may often be more extremely pro-alcohol than the average group Norm misperception: cause or consequence of differences in
position (Borsari & Carey, 2003). opinion expression?
The distinction between the average group attitude (what
group members actually think and do) and the prototypical group We propose that descriptive norm deviants will be more com-
attitude (what group members believe they should think and do in fortable expressing their opinions than prescriptive norm deviants
order to fit in) implies that two attitudes that diverge equally from when they hold an exaggerated view of the commonness of their
the average will not necessarily be perceived as equally deviant. opinions. The finding that individuals are more comfortable
Specifically, an attitude that deviates from the group average in expressing opinions when they believe their opinions are widely
the direction of the group prototype will not be judged to be as shared (Glynn, Hayes, & Shanahan, 1997), especially by close oth-
deviant as will an attitude that deviates in the opposite direction. ers (Oshagan, 1996), supports this speculation. In turn, the greater
Some previous research (e.g., Cialdini, Reno, & Kallgren, 1990; Miller willingness of descriptive than prescriptive norm deviants to ex-
& Prentice, 1996; Prentice & Miller, 1996) has referred to average press their opinions could explain why both groups conclude that
group attitudes as ‘‘descriptive” norms, and to prototypical group the average group attitude is more skewed in the pro-alcohol
attitudes as ‘‘prescriptive” (or ‘‘injunctive”) norms.1 Consistent with direction than it actually is (Miller, Monin, & Prentice, 2000). Thus,
this terminology, we will call group members who deviate from the misperceiving the distribution of group opinions could both con-
descriptive (but not prescriptive) norm ‘‘descriptive norm deviants,” tribute to and result from the greater comfort that descriptive
and group members who deviate from both the prescriptive and norm deviants, relative to their prescriptive norm deviant peers,
descriptive norms ‘‘prescriptive norm deviants” (see Morrison & have in communicating their opinions.
Miller, 2008).
A number of studies support our claim that descriptive norm Overview of research
deviants are perceived by both themselves and others as less
‘‘deviant” than prescriptive norm deviants. For one thing, deviants With alcohol-related campus norms as the focus, the studies in
who validate ingroup norms, in contrast to those who undermine this paper tested four hypotheses: (1) Group members will per-
ingroup norms, reinforce differences between the ingroup and out- ceive the average group attitude pertaining to a campus alcohol
groups and, as a result, are evaluated more positively by other in- policy to be more skewed in a prototypical direction (i.e., more
group members (Abrams, Marques, Bown, & Dougill, 2002; pro-alcohol) than it actually is; (2) There will be a positive relation-
Abrams, Marques, Bown, & Henson, 2000). Furthermore, group ship between deviance direction (pro-alcohol attitudes) and group
members whose attitudes diverge from the average group attitude members’ willingness to express their opinions on the policy; (3)
in a prototypical (vs. non-prototypical) direction typically induce Descriptive norm (pro-alcohol) deviants’ greater comfort than pre-
more attitude change in their peers – that is, they exert more social scriptive norm (anti-alcohol) deviants in opinion expression will
influence within their peer group (Paicheler, 1976). derive at least partially from the former’s overestimation of the
Most relevant to the present research, descriptive norm devi- commonness of their opinions; and (4) The relationship among
ants experience greater comfort and pride in expressing their opin- deviance direction, perceived commonness of opinion, and opinion
ions on controversial political issues (e.g., affirmative action) than expression will be stronger among those whose identification with
do either prescriptive norm deviants or non-deviants (Morrison & the ingroup (university) is high as opposed as to low.
Miller, 2008). One explanation for this is that descriptive norm The specific goals of the studies were as follows. Study 1 sought
deviants believe they are superior to the average group member to establish: (a) that deviance direction (toward the prototypical
by virtue of their greater conformity to group norms. In one study, attitude) is positively correlated with willingness to express one’s
for example, college students reported that they would be more opinion, (b) that deviance direction is positively correlated with
comfortable giving a speech in support of a descriptive norm devi- perceived commonness of opinion, and (c) that the relationship be-
ant (very liberal) position, relative to a non-deviant (somewhat lib- tween deviance direction and opinion expression is mediated by
eral) or prescriptive norm deviant (very conservative) position. perceived commonness of opinion. Study 2 sought to demonstrate
This relationship between deviance direction and comfort was that the differences in descriptive and prescriptive norm deviants’
mediated by the strength of descriptive norm deviants’ belief that willingness to express their opinions can be reduced by providing
their opinions made them different from their peers in a ‘‘good” the two groups with evidence suggesting that their opinions are
way (Morrison & Miller, 2008, Study 1). less (for descriptive norm deviants) or more (for prescriptive norm
This may not be the whole story, however. Descriptive norm deviants) common than they thought. Study 3 sought to establish
deviants might also be more comfortable expressing their opinions that ingroup identification moderates the tendency of descriptive
because they believe that their opinions are more common than norm deviants to express their opinions more readily than pre-
they actually are. This possibility was not directly tested in Morri- scriptive norm deviants.
son and Miller’s (2008) research. Although they found no evidence
1
Pretest
The group average can be considered equivalent to the descriptive group norm
only when the distribution of members’ attitudes is not bimodal. In the case of a
bimodal distribution, there are two descriptive norms (both extremes), and the Prior to conducting the main studies, we assessed the legitimacy
average group attitude is actually a deviant opinion (Morrison & Miller, 2008). of classifying as ‘‘descriptive norm deviants” those students whose
742 D.T. Miller, K.R. Morrison / Journal of Experimental Social Psychology 45 (2009) 740–747

attitudes toward alcohol deviated in the liberal (pro-alcohol) direc- scores reflected more anti-alcohol attitudes (i.e., greater prescrip-
tion and as ‘‘prescriptive norm deviants” those students whose atti- tive norm deviance). In the present analyses, and in all subsequent
tudes deviated in the conservative (anti-alcohol) direction. The studies, this measure of deviance direction was treated as a
reasoning behind this classification scheme was that holding a continuous independent variable, with higher numbers reflecting
pro-alcohol attitude both would fit better with the identity of the a tendency toward descriptive norm (pro-alcohol) deviance.2
typical student and would deviate more from the attitude of the out- Next, participants answered several additional questions. Of
group (administration) than would holding an anti-alcohol attitude. particular interest, they indicated the percentage of other Stanford
To test this idea, we administered a three-question survey to 37 students that they thought shared their attitude toward the alcohol
Stanford University undergraduates: (1) What do you think is the policies. This rating of perceived commonness of opinion was made
Stanford administration’s attitude toward the policy that prohibits on a 10-point scale, with 0–10% and 91–100% as the endpoints.3 Fi-
alcohol usage in the common areas of all-frosh dorms? (2) What nally, on a scale from one (not at all comfortable) to nine (very com-
do you think is the typical Stanford student’s attitude toward the fortable), participants rated how comfortable they would be
policy that prohibits alcohol usage in the common areas of all-frosh expressing their attitude toward the alcohol policies to another Stan-
dorms? (3) What is your own attitude toward the policy that prohib- ford student.
its alcohol usage in the common areas of all-frosh dorms? Partici-
pants responded to these questions on a Likert-type scale from one Results and discussion
(very strongly opposed) to nine (very strongly in favor), but to be
consistent with the other studies in this paper, the items were re- We hypothesized that descriptive norm (pro-alcohol) deviance
verse scored so that higher scores reflected more pro-alcohol atti- would be positively correlated with both self-reported comfort in
tudes (i.e., greater opposition to the policy). opinion expression and perceived commonness of opinion, and that
As predicted, the Stanford administration (M = 2.73 and perceived commonness would mediate the relationship between
SD = 2.75) was thought to be significantly less pro-alcohol than deviance direction and comfort. In order to assess mediation, we
both the typical Stanford student (M = 6.46 and SD = 1.92), followed Baron and Kenny’s (1986) procedure. First, we confirmed
t(36) = 4.73, and p < .001, and participants themselves (M = 5.11 that the independent variable (deviance direction) was significantly
and SD = 2.39), t(36) = 2.37, and p < .03. Consistent with earlier re- correlated with the dependent variable (comfort in opinion expres-
search on college undergraduates’ attitudes toward alcohol (Bor- sion) (b = .424), t(91) = 4.46, and p < .001. Next, we determined that
sari & Carey, 2003; Prentice & Miller, 1993), participants there was a significant correlation between deviance direction and
perceived the typical Stanford student as more pro-alcohol than the proposed mediator (perceived commonness) (b = .676),
themselves, t(36) = 3.18 and p < .005. Although participants’ own t(90) = 8.76, and p < .001. Finally, we regressed comfort onto both
attitudes toward the policy did not differ significantly from the deviance direction and perceived commonness. The relationship
scale midpoint of 5, t(37) = .28, and p < .79, the finding that partic- between perceived commonness and comfort remained significant
ipants perceived the attitude of the average student to be more (b = .286), t(90) = 2.27, and p < .03, whereas the relationship
pro-alcohol than both their own attitude and that of the most sali- between deviance direction and comfort was reduced to mar-
ent outgroup (the administration) justifies the claim that the pro- ginal significance (b = .230), t(90) = 1.83, and p = .07. Thus, the
alcohol position was the prototypical student attitude. This in turn deviance–comfort relationship was partially mediated by perceived
supports the appropriateness of labeling students who deviate commonness (Sobel’s z = 2.20 and p < .03; see Fig. 1).4
from the average group attitude in the pro-alcohol direction as To determine whether descriptive norm (pro-alcohol) deviants
descriptive norm deviants, and those who deviate in the anti-alco- as a category were more comfortable expressing their opinions
hol direction as prescriptive norm deviants. Indeed, our model of than prescriptive norm (anti-alcohol) deviants, we conducted a
descriptive and prescriptive norm deviance assumes that the pro- supplementary analysis in which we operationalized descriptive
totypical group attitude diverges from the average group attitude [prescriptive] norm deviants as those whose attitudes toward the
(see Morrison & Miller, 2008). alcohol policies were at least one standard deviation above [below]
the sample mean, and non-deviants as those whose attitudes were
Study 1 within one standard deviation of the mean. Because the sample
mean (5.43) did not differ from the scale midpoint of five, all
Using as its point of departure the pretest finding that the pro-
totypical group attitude was more pro-alcohol than the actual 2
To address the alternative explanation that descriptive norm deviants are more
group average, Study 1 tested the prediction that pro-alcohol atti- comfortable than prescriptive norm deviants simply because the former’s attitudes
tudes (i.e., descriptive norm deviance) would be associated with are closer to the majority, in each study we calculated a deviance magnitude (i.e.,
quadratic) term by squaring participants’ mean-centered attitudes. Higher scores on
greater comfort in opinion expression. In addition, it tested the
this term reflected higher levels of deviance, regardless of direction. Controlling for
hypothesis that perceived commonness of opinion would mediate deviance magnitude – and its interaction with other independent variables, where
this relationship. appropriate – did not change the pattern or significance of any reported findings.
Thus, this term will not be discussed further.
3
Method Participants were also asked how they thought their own attitude toward the
alcohol policies compared with most other students’ attitudes (1 = I am more anti-
alcohol than others, 2 = I am about the same as others, 3 = I am more pro-alcohol than
Participants were 93 Stanford undergraduates (34 men and 59 others). Participants’ responses to this item were significantly correlated with
women) who completed a study on ‘‘public opinion.” They were perceived commonness (r = .45 and p < .001), as well as with deviance direction
paid $5 for their participation. All study materials were presented (r = .40 and p < .001), suggesting that participants interpreted ‘‘sharing their attitude”
as being at roughly the same point on the scale vs. simply being on the same side of
on a computer, using Media Lab software.
the mean (i.e., pro-alcohol or anti-alcohol).
To begin with, participants reported their attitudes toward the 4
Strictly speaking, our predictions about descriptive norm deviants pertain most
Stanford administration’s alcohol policies on a nine-point scale directly to those who report their attitude at or around seven on the nine point scale
(1 = the policies are much too lenient, 9 = the policies are much (which the pretest results suggest is the presumed typical student’s attitude toward
too strict; M = 5.43 and SD = 1.62). Unlike the question on the alcohol). Participants who reported an attitude more extreme than the prototypical
attitude (i.e., nine) would be predicted to have neither as exaggerated a perception of
pretest, which involved attitudes toward a specific (strict) alcohol the commonness of their attitude nor be as comfortable expressing their attitude. Less
policy, higher scores on this item reflected more pro-alcohol atti- than 4% of our participants reported attitudes this extreme, however, so we were not
tudes (i.e., greater descriptive norm deviance), whereas lower able to assess this possibility.
D.T. Miller, K.R. Morrison / Journal of Experimental Social Psychology 45 (2009) 740–747 743

Perceived commonness Study 2 were asked to choose from among several campus issues –
including alcohol usage – the one they would most want to discuss
.676** .286*
with their peers in a purported future study. We hypothesized that
deviating from the mean in a pro-alcohol direction (i.e., descriptive
norm deviance) would be positively correlated with the preference
Deviance direction Opinion expression
(higher = pro-alcohol) .230+ (.424**) to discuss alcohol usage when the average group attitude was de-
picted as pro-alcohol, but not when it was depicted as anti-alcohol.
** p < .01
* p < .05
+ p < .10 Method

Fig. 1. Mediational analysis, Study 1.


Participants
One hundred and five Stanford undergraduates participated in a
brief questionnaire study as part of an hour-long mass testing ses-
Table 1 sion. They were randomly assigned to one of two experimental
Mean (SD) comfort in opinion expression and perceived commonness of opinion by conditions: pro-alcohol campus (n = 51) or anti-alcohol campus
category (descriptive norm deviants vs. non-deviants vs. prescriptive norm deviants), (n = 54). Each participant received $20 upon completion of the en-
Study 1. tire session.
Descriptive norm Non-deviants Prescriptive norm deviants
deviants (pro-alcohol (moderate (anti-alcohol Procedure and materials
attitudes) attitudes) attitudes) The questionnaire consisted of two pages, ostensibly two unre-
Comfort 8.44a (1.01) 6.76b (1.78) 5.40b (1.84) lated studies. The pages were created in different font styles to
Perceived 7.44a (1.59) 5.77b (1.79) 2.50b (1.08) minimize the likelihood that participants would perceive a connec-
commonness
tion between the ‘‘studies.” On the first page, participants read that
Note: Within the same row, columns that do not share a subscript are significantly the researchers wanted to learn more about ‘‘people’s preferences
different from one another (p < .05). for visual vs. written data.” They were then asked to review both a
graph and a written description of their peers’ attitudes toward the
administration’s alcohol policies. These ‘‘data” were supposedly
descriptive norm deviants held pro-alcohol attitudes, whereas all collected the previous month in an anonymous survey of 99 Stan-
prescriptive norm deviants held anti-alcohol attitudes. Then we ford undergraduates, who were said to have reported their atti-
compared descriptive norm and prescriptive norm deviants using tudes toward the Stanford administration’s alcohol policies on a
a one-way analysis of variance (ANOVA) and a (1 0 1) orthogonal scale from one (the policies are much too lenient) to nine (the pol-
contrast. This analysis revealed that descriptive norm deviants re- icies are much too strict). Thus, higher scores reflected more liberal
ported higher levels of comfort, t(90) = 3.82 and p < .001, as well as (pro-alcohol) attitudes.
greater perceived commonness of opinion, t(90) = 6.29 and Participants in the pro-alcohol condition learned that most
p < .001, than did prescriptive norm deviants (overall Stanford students held liberal attitudes toward alcohol (M = 6.8
Fs(2, 90) = 7.33 and 22.0, respectively, ps < .001; see Table 1). The and SD = 2.13). By contrast, participants in the anti-alcohol condi-
mediation of the deviance–comfort relationship by perceived com- tion learned that most Stanford students held conservative atti-
monness also held when deviance direction was treated as a cate- tudes toward alcohol (M = 3.2 and SD = 2.13). To help disguise
gorical variable. the purpose of the experiment, participants were asked to rate
The findings of Study 1 strongly supported our hypotheses. the graph and written description on two dimensions – interest-
First, group members whose attitudes deviated from the average ingness and ease of reading – and to indicate which method of pre-
group attitude in the direction of the group prototype were more sentation they preferred.
comfortable expressing their opinions than were those whose atti- On the second page of the questionnaire, labeled ‘‘Discussion
tudes deviated in the direction opposite the group prototype. Sec- Groups Study,” participants read the following:
ond, this asymmetry was partially mediated by a misperception on
the part of descriptive norm (pro-alcohol) deviants that their atti- Within the next few weeks, we will be recruiting interested partic-
tude was more common than it actually was. ipants for a study on student discussion groups. In this study, you
will get together with 3–4 other Stanford undergraduates and dis-
cuss a particular campus issue. We are currently trying to deter-
Study 2
mine which issues students would be most and least willing to
talk about in these groups.
Study 2 used an experimental design to test the hypothesized
causal role of perceived commonness in the asymmetrical relation- The purpose of the preceding text was to lead participants to
ship between deviance direction and expression comfort. If the believe that they were being pre-screened for a future study, in
asymmetry in descriptive norm norm (pro-alcohol) and prescrip- which they would actually be required to express their opinion
tive (anti-alcohol) norm deviants’ comfort reflects an asymmetry on a particular issue to a group of other students. After reading this
in their perceptions of the popularity of their opinions, then exper- text, participants were asked to choose which of three issues they
imentally reducing the latter asymmetry should reduce the former would be most willing to discuss in this future study. The three is-
one. Study 2 tested this possibility by giving participants false sues were: (1) the all-you-can-eat plan in Stanford’s dining halls,
feedback about the average group attitude and observing the im- (2) alcohol usage policies at Stanford, and (3) the general education
pact of this information on participants’ subsequent opinion requirements at Stanford. Participants’ choice of issue served as the
expression. dependent variable in this experiment.5 To bolster the credibility of
An additional goal of Study 2 was to replicate the results from the cover story, participants were asked to provide an email address
Study 1 with a more behavioral measure of opinion expression that the researchers could use to contact them about signing up for a
(see Scheufele, Shanahan, & Lee, 2001). Rather than asking partic- day and time.
ipants merely to indicate how comfortable they would feel discuss-
ing campus alcohol policies with one of their peers, participants in 5
A total of 34 participants (32%) chose to discuss alcohol usage.
744 D.T. Miller, K.R. Morrison / Journal of Experimental Social Psychology 45 (2009) 740–747

Table 2
Frequencies of preferences to discuss alcohol as a function of condition (anti-alcohol
campus vs. pro-alcohol campus) and category (descriptive norm deviants vs. non-
deviants vs. prescriptive norm deviants), Study 2.

Chose to Did not choose to Total


discuss alcohol discuss alcohol
Pro-alcohol campus condition
Descriptive norm deviants (pro- 6 7 13
alcohol attitudes)
Non-deviants (moderate 9 26 35
attitudes)
Prescriptive norm deviants 3 3 6
(anti-alcohol attitudes)
Total 18 36 54
Anti-alcohol campus condition
Descriptive norm deviants (pro- 8 3 11
alcohol attitudes)
Non-deviants (moderate 8 28 36
attitudes)
Prescriptive norm deviants 0 4 4
Fig. 2. Issue choice as a function of deviance direction (plotted at 1 SD above and (anti-alcohol attitudes)
below the mean) and condition (pro-alcohol campus vs. anti-alcohol campus), Total 16 35 51
Study 2.

As part of a questionnaire administered at a different point in on alcohol were not shared by their peers, the magnitude of their
the mass testing session, participants indicated their attitudes to- preference for discussing alcohol usage (relative to that of prescrip-
ward the Stanford administration’s alcohol policies on the same tive norm [anti-alcohol] deviants) was attenuated.
nine-point scale used in Study 1. The order of this questionnaire As in Study 1, we also conducted a categorical analysis in which
and the two-page experiment (described above) was counterbal- we coded participants whose attitudes toward the alcohol policies
anced, with half of the participants reporting their attitudes before were one standard deviation above [below] the mean as descrip-
the experiment and the other half reporting their attitudes after tive [prescriptive] norm deviants, and those whose attitudes were
the experiment. In all cases, the attitudes question and the exper- within one standard deviation of the mean as non-deviants. Con-
iment were placed at least 30 min apart in the mass testing ses- sistent with the previously reported results, the relationship be-
sion. The mean attitude toward the alcohol policies was 5.31 tween deviance direction and preference for discussing alcohol
(SD = 1.45) and participants’ (centered) attitudes served as the was significant in the pro-alcohol campus condition,
measure of deviance direction, with higher (more positive) scores v22 ¼ 12:0 and p < :005, but not in the anti-alcohol campus condi-
reflecting pro-alcohol attitudes and lower (more negative) scores tion, v22 ¼ 2:63 and p < :27 (see Table 2).
reflecting anti-alcohol attitudes.
Study 3
Results and discussion
Study 3 sought further evidence for our account of the asymme-
We predicted that descriptive norm (pro-alcohol) deviants would try between direction of deviance and opinion expression by test-
show the strongest preference to discuss alcohol usage except when ing the hypothesis that participants’ identification with their group
they received feedback suggesting that the anti-alcohol position was would moderate this relationship. Specifically, Study 3 tested the
actually the average group attitude, and hence suggesting that they prediction that the relationship between deviance direction, per-
were actually prescriptive norm deviants. In other words, we pre- ceived commonness of opinion, and comfort in opinion expression
dicted that there would be a positive relationship between deviance would be strongest among those for whom belonging to the group
in a pro-alcohol direction and preference to discuss alcohol usage, was most central to their identity and self-definition (see Tajfel &
but only in the pro-alcohol campus condition. To test this prediction, Turner, 1986; Terry & Hogg, 1996).6 The rationale for this hypothe-
we conducted a logistic regression analysis in which choice of issue sis is that the more strongly people identify with their ingroup, the
(1 = alcohol usage and 0 = other) was regressed onto deviance direc- more concerned they should be that the attitudes they express con-
tion (centered continuous variable), condition (1 = pro-alcohol cam- form to the social norms of that group, and hence the more closely
pus and 0 = anti-alcohol campus), and the deviance direction  they should calibrate their public behavior to their group’s (per-
condition interaction term. Fig. 2 depicts this interaction, with the ceived) norms. Supporting this reasoning, previous work has shown
deviance direction variable plotted at one standard deviation above that whereas the behavioral intentions of highly-identified group
(‘‘descriptive [pro-alcohol] deviants”) and below (‘‘prescriptive members are more congruent with group norms than with their per-
norm [anti-alcohol] deviants”) the mean. sonal attitudes, the opposite is true for less-identified group mem-
Paralleling the results of Study 1, there was a main effect of bers (Terry & Hogg, 1996).
deviance direction, such that participants expressed a stronger In addition to measuring group identification, Study 3 manipu-
preference to talk about alcohol usage the more pro-alcohol their lated participants’ beliefs about the actual distribution of peer
attitudes were, Wald’s v21 ¼ 4:08 and p < :05. Most importantly, opinion by providing participants with one of two purportedly real
and consistent with our hypothesis, the two-way deviance direc- 6
The question also arises as to whether highly group-identified individuals are
tion  condition interaction was significant, Wald’s v21 ¼ more likely to be descriptive norm deviants. This is a possibility, but Terry and Hogg
5:71 and p < :02. Decomposition of this interaction revealed that (1996) found no relationship between attitude and group identification in two studies
the relationship between deviance direction and preference to dis- in which they did find a relationship between behavioral intention and group
cuss alcohol usage was significant in the pro-alcohol campus con- identification. The safest prediction would seem to be that whether or not highly-
identified group members are more likely than their less-identified counterparts to be
dition, Wald’s v21 ¼ 7:96 and p < :01, but not in the anti-alcohol descriptive norm deviants, they will be more willing to express descriptive norm
campus condition, Wald’s v21 ¼ :004; ns. Thus, when descriptive deviant attitudes and less willing to express their prescriptive norm deviant attitudes
norm (pro-alcohol) deviants received feedback that their opinions when they do hold them (see also Terry, Hogg, & White, 1999).
D.T. Miller, K.R. Morrison / Journal of Experimental Social Psychology 45 (2009) 740–747 745

graphs, similar to those used in Study 2. One graph depicted extre- of their group was extremely pro-alcohol. To test this hypothesis,
mely pro-alcohol norms; a second depicted extremely anti-alcohol the results of this study were submitted to a condition (1 = anti-
norms. We predicted that the correlation between deviance direc- alcohol campus and 0 = pro-alcohol campus)  deviance direc-
tion and opinion expression would be stronger in the pro-alcohol tion  group identification (centered continuous variables) regres-
than anti-alcohol condition, and we expected this effect to be mod- sion analysis (Aiken & West, 1991). All main effects were
erated by group identification. interpreted in the first block, all two-way interactions in the sec-
ond block, and the three-way interaction in the third block. For
Method the simple slopes analyses, the condition dummy variable was re-
verse-coded, and group identification was recomputed at one stan-
Forty-seven Stanford undergraduates (19 men and 28 women) dard deviation above and below the mean. The previously reported
were recruited for this experiment. Participants were run in groups analysis was then re-run so that the correlation between deviance
of two to six in a room with divided work stations where they were direction and comfort could be assessed at both high and low lev-
randomly assigned to one of two conditions: pro-alcohol campus els of group identification, and in both the pro-alcohol and anti-
(n = 23) or anti-alcohol campus (n = 24). All materials were pre- alcohol campus conditions. Due to the smaller size of this sample
sented on the computer, using Media Lab software. Participants re- (compared with Studies 1 and 2), deviance was not analyzed as a
ceived $5 as compensation. categorical variable.
The initial instructions informed participants that this was a Three participants who reported suspicion about the experi-
study of ‘‘the factors that influence how people communicate with mental hypothesis were omitted from the analyses, leaving 44 par-
one another about controversial social issues.” Allegedly, the ticipants in the final sample. In addition to a main effect of
researchers were interested in whether communication could be condition, with participants being more willing to express their
affected by the issue, mode of expression (e.g., on the internet vs. opinions in the pro-alcohol than anti-alcohol campus condition
face to face), or personal characteristics of the communicating (b = .320), t(40) = 2.17, and p < .04, the predicted interaction be-
parties. tween condition, deviance direction, and group identification
After reading these instructions, participants indicated their emerged (b = .472), t(36) = 2.06, and p < .05 (see Fig. 3). Simple
attitude toward the Stanford administration’s alcohol policies on slopes analyses indicated that among participants who were highly
a nine-point scale (1 = the policies are much too lenient, 9 = the identified with Stanford, condition and deviance direction inter-
policies are much too strict). They were then asked to write a acted to predict opinion expression (b = 1.01), t(36) = 2.37,
few sentences about their attitude. The mean attitude for this sam- and p = .02. Specifically, deviance in a pro-alcohol direction (i.e.,
ple was 5.25 (SD = 1.35), which (as in the previous studies) did not descriptive deviance) correlated positively with opinion expression
differ significantly from the scale midpoint, t < 1. in the pro-alcohol campus condition (b = .920), t(34) = 2.40, and
Next, participants were shown one of two bogus statistical dis- p = .02, but not in the anti-alcohol campus condition (b = .267)
tributions of Stanford students’ attitudes toward the alcohol poli- and t(36) < 1, ns.
cies. Participants were told that the data came from a sample of Among participants who reported low levels of identification
101 students who had participated in a previous study. In the with Stanford, there was no interaction between condition and
pro-alcohol campus condition, the distribution was skewed-right deviance direction (b = .886) and t(36) = 1.01, ns. Moreover, for
(M = 7.2 and SD = 2.26), whereas in the anti-alcohol campus condi- these participants, the relationship between deviance direction
tion, the distribution was skewed-left (M = 2.8 and SD = 2.26). The and opinion expression was not significant in either the pro-alco-
distributions were accompanied by written descriptions, to ensure hol or anti-alcohol campus condition, ps > .27.
that participants understood how ‘‘most students” felt about the The results of Study 3 strengthen our argument that the greater
administration’s alcohol policies. comfort of descriptive norm (pro-alcohol) than prescriptive norm
Once they had seen these distributions, participants completed (anti-alcohol) deviants in expressing their opinions derives at least
a three-item measure of opinion expression in hypothetical situa- partially from the former’s exaggerated view of the popularity of
tions. On a scale from one (not at all comfortable) to nine (very their opinion. Informing descriptive norm deviants that their opin-
comfortable), they reported how willing they would be to sign a ion was not as popular as they thought diminished their comfort in
campus-wide petition, write an editorial for the school newspaper, expressing it; at least it did among those descriptive norm deviants
and deliver a speech to an audience of students in support of their who identified strongly with their peer group. For those descriptive
attitude. Participants’ responses were averaged to create an opin- norm deviants who did not identify with their group, the decision
ion expression index (a = .82). as to whether or not to express their opinion was largely unaf-
At the end of the study, participants answered some filler ques- fected by the support they believed their position had. The group
tions (e.g., about other campus issues) to further disguise the pur- identification findings make sense to the extent that those who
pose of the experiment. Then they completed nine questions identify most with their group are most sensitive to the common-
designed to assess their identification with Stanford, adapted from ness of their opinion when deciding whether or not to express their
Hogg and Hains (1996). Example questions were ‘‘How similar do opinion (see Oshagan, 1996).
you feel to other Stanford students?” and ‘‘How important is Stan-
ford to you?” Participants responded on a nine-point scale (1 = not
at all and 9 = very much), and their answers were averaged to form General discussion
a composite, with higher scores reflecting higher levels of group
identification (a = .90). Finally, participants were fully debriefed Under what circumstances might group members misperceive
and thanked. their peers’ attitudes toward a group defining issue? One circum-
stance is when the distribution of publicly expressed group
Results and discussion opinions does not mirror the distribution of privately held
opinions. The present research identifies one reason why the distri-
We hypothesized that highly-identified (but not less-identified) bution of public opinion may not parallel the distribution of private
group members would be more willing to express descriptive opinion, and hence why the latter might be misjudged. As was
norm (pro-alcohol) than prescriptive norm (anti-alcohol) deviant demonstrated in three studies, people are more likely to express
opinions, particularly if they believed that the average member those opinions that deviate from the average group attitude in
746 D.T. Miller, K.R. Morrison / Journal of Experimental Social Psychology 45 (2009) 740–747

norm deviants, due to their greater prototypicality, actually feel


less ‘‘deviant” than do prescriptive norm deviants. Even if they
are aware that they differ from the group norm in a statistical
sense, they could nevertheless be more comfortable because they
believe their opinions are common in all the ways that matter
(i.e., similarity to the prescriptive group norm).
One surprise in the present studies was the finding that pre-
scriptive norm (anti-alcohol) deviants were no more willing than
descriptive norm (pro-alcohol) deviants to express their opinions
upon receiving information that most of their peers espoused the
anti-alcohol position. A possible reason for this finding is that
descriptive norm deviants, in comparison to prescriptive norm
deviants, had substantially more prior experience expressing their
opinions outside of the laboratory. Supporting this possibility, in
Study 1 there was a positive correlation between deviance direc-
tion and responses to the question, ‘‘How much have you talked
about the Stanford administration’s alcohol policies with your
friends?” (b = .28), t(91) = 2.78, and p < .01. Future research should
test whether the relationship between deviance direction and
comfort can be reversed on novel or fictitious issues, which both
descriptive norm and prescriptive norm deviants are unlikely to
have prior experience discussing.

Group identification

The fact that group identification moderated the position–com-


fort relationship in Study 3 provides further support for our analy-
sis. Because highly-identified group members are the most
concerned about how they are seen by their peers, they should
be especially concerned about the support their position has
among their peers (Terry & Hogg, 1996). One additional result
Fig. 3. Opinion expression as a function of deviance direction (plotted at 1 SD above bearing on group identification that merits comment is the lack
and below the mean), condition (pro-alcohol campus vs. anti-alcohol campus), and of an observed relationship in Study 3 between group identifica-
group identification (plotted at 1 SD above and below the mean), Study 3.
tion and deviance direction (r < .05, ns). Given the discomfort that
prescriptive norm (anti-alcohol) deviants who identified with the
the direction of the group prototype than those that deviate in the university experienced when expressing their opinions, one might
opposite direction from the prototype. The consequence of this have expected them to either change their attitudes in the direc-
skewed distribution of public expression is a similarly skewed per- tion of the perceived norm or become less identified over time
ception of the distribution of private attitudes. In particular, groups (see Prentice & Miller, 1993). Another possibility, however, is that
can come to experience pluralistic ignorance over time – with highly-identified prescriptive norm deviants would maintain both
members assuming that the prototypical (i.e., descriptive norm their attitudes and their level of identification, and just keep their
deviant) position is more common than it actually is. attitudes (on this issue at least) to themselves.
The present results suggest that descriptive norm deviants’ great- The role of group identification in the position–comfort rela-
er comfort can stem from their failure to accurately recognize their tionship is important because it suggests that one can predict
degree of deviation from their peers. Thus, norm misperception does which groups will be particularly susceptible to pluralistic igno-
not just follow from the asymmetrical willingness of descriptive and rance. Namely, pluralistic ignorance should be greatest in highly
prescriptive norm deviants to express their opinions; it can contrib- cohesive groups, for it should be in those groups that the potential
ute to this asymmetry as well. When norm misperception occurs, is greatest for a misalignment between the public and private dis-
descriptive norm deviants’ comfort is sustained and intensified by tribution of attitudes. This speculation is consistent with Janis’s
a belief that their views are shared – not just accepted – by others. (1982) observation that group cohesiveness contributed to group-
This fact was established both correlationally in Study 1 and experi- think, one symptom of which was the tendency to assume greater
mentally in Studies 2 and 3. Although Studies 1 and 3 elicited comfort unanimity than there was in reality. Previous research has shown
ratings in response to hypothetical scenarios, participants in Study 2 that there is greater conformity to group norms in highly cohesive
anticipated that they would complete an experiment in which they groups (Levine, 1989); the present research suggests that there
actually had the chance to express (or withhold) their opinions. may be greater conformity to illusory norms as well.
Morrison and Miller (2008) found that the relationship between
deviance direction and opinion expression was mediated by Changes in group norms over time
descriptive norm deviants’ perception that they differed from their
peers in a ‘‘good” way. The present studies found that the Pluralistic ignorance has many adverse consequences for both
deviance–expression relationship was driven by descriptive norm individuals and collectives (Miller & Prentice, 1994). For example,
deviants’ misperception that their peers shared their opinion. at the individual level, people may experience illegitimate feelings
These two patterns, while pointing to different mediators, are not of deviance or inferiority if they hold a mistaken perception of
incompatible. In fact, the present results suggest that descriptive where they stand relative to their peers on an issue or dimension.
norm deviants’ perceptions of being ‘‘different but good” may not Included among the consequences at the collective level is the ten-
have been the only explanation for the results of the Morrison dency for the status quo to persist, even when it is no longer sup-
and Miller (2008) experiments. Specifically, perhaps descriptive ported by most group members.
D.T. Miller, K.R. Morrison / Journal of Experimental Social Psychology 45 (2009) 740–747 747

Over time, however, the misperception that the status quo is Kitts, J. A. (2003). Egocentric bias or information management? Selective disclosure
and the social roots of norm misperception. Social Psychology Quarterly, 66,
popular may lead to an actual shift in group members’ private atti-
222–238.
tudes, so long as they are motivated to conform to the (presumed) Levine, J. M. (1989). Reactions to opinion deviance in small groups. In P. Paulus (Ed.),
norms of their group. The present analysis thus does more than Psychology of group influence (pp. 375–427). Hillsdale, NJ: Erlbaum.
suggest how pluralistic ignorance can arise in groups; it also sug- Matza, D. (1964). Delinquency and drift. New York: John Wiley & Sons.
Miller, D. T., & McFarland, C. (1991). When social comparison goes awry: The case of
gests an endogenous process by which group norms can change. pluralistic ignorance. In J. M. Suls & T. A. Wills (Eds.), Social comparison:
The position-comfort asymmetry found in the present studies sug- Contemporary theory and research (pp. 287–316). Hillsdale, NJ: Erlbaum.
gests that groups eventually can be expected to move in the direc- Miller, D. T., & McFarland, C. (1987). Pluralistic ignorance: When similarity is
interpreted as dissimilarity. Journal of Personality and Social Psychology, 53,
tion of the group prototype. That is, the average group member’s 298–305.
attitude can be expected to converge on the prototypical group Miller, D. T., & Prentice, D. A. (1994). Collective errors and errors about the
attitude, as the latter will be more likely to be expressed and hence collective. Personality and Social Psychology Bulletin, 20, 541–550.
Miller, D. T., & Prentice, D. A. (1996). The construction of social norms and
more likely to be taken as the average attitude. This process, in standards. In E. T. Higgins & A. W. Kruglanski (Eds.), Social psychology: Handbook
turn, can be expected to make the prototypical attitude even more of basic principles (pp. 799–829). New York: Guilford.
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inconsistency between private attitudes and public behaviors. In D. J. Terry &
groups will be most susceptible to this creeping extremism. M. A. Hogg (Eds.), Attitudes, behavior, and social context (pp. 95–117). Mahwah,
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Morrison, K. R., & Miller, D. T. (2008). Distinguishing between silent and vocal
Acknowledgments minorities: Not all deviants feel marginal. Journal of Personality and Social
Psychology, 94, 871–882.
O’Gorman, H. J. (1986). The discovery of pluralistic ignorance: An ironic lesson.
We thank Evan Morrison, Debbie Prentice, Lara Tiedens, and
Journal of the History of the Behavioral Sciences, 22, 333–347.
members of the Workshop in Behavioral Research at Stanford Uni- Oshagan, H. (1996). Reference group influence on opinion expression. International
versity for their valuable feedback on earlier versions of this Journal of Public Opinion Research, 8, 335–354.
manuscript. Paicheler, G. (1976). Norms and attitude change I: Polarization and styles of
behavior. European Journal of Social Psychology, 6, 405–427.
Prentice, D. A., & Miller, D. T. (1993). Pluralistic ignorance and alcohol use on
campus: Some consequences of misperceiving the social norm. Journal of
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