2/28/2021 [SOLVED] Installer does not see the NVMe drive - MX Linux Forum

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[SOLVED] Installer does not see the NVMe drive

Post Reply    Search this topic…   12 posts 1 2 

nhutnn 

[SOLVED] Installer does not see the NVMe drive

#1  Thu May 09, 2019 10:26 pm

Hi All,

I am trying to install MX Linux 18.2 on my new laptop that has a 256GB Toshiba NVMe drive and Windows 10 installed.
The problem is that the installer does not seem to 'see' the NVMe drive! I have turned off BitLocker but that did not
help. When I run the partition tool within the installer, it shows only the USB drive that contains the MX Linux ISO.

Any ideas?

Thanks in advance.

NN

Last edited by nhutnn on Thu May 09, 2019 11:33 pm, edited 1 time in total.


JayM 
Qualified MX Guide

Re: Installer does not see the NVMe drive

#2  Thu May 09, 2019 10:30 pm

Please boot from the MX USB pendrive, run MX Tools/Quick System Info and post the results (inside of code tags: the
</> icon in the forum editor toolbar.)

Please read the Forum Rules, How To Ask For Help, How to Break Your System and Don't Break Debian. Always include your
full Quick System Info (QSI) with each and every new help request.


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2/28/2021 [SOLVED] Installer does not see the NVMe drive - MX Linux Forum

nhutnn 

Re: Installer does not see the NVMe drive

#3  Thu May 09, 2019 10:48 pm

Thanks for the quick response JayM! Here is the output:

CODE: SELECT ALL

Active apt repos in: /etc/apt/sources.list.d/debian.list
1: deb http://ftp.us.debian.org/debian/ stretch main contrib non-free
2: deb http://security.debian.org/ stretch/updates main contrib non-free
Active apt repos in: /etc/apt/sources.list.d/mx.list
1: deb http://mxrepo.com/mx/repo/ stretch main non-free
No active apt repos in: /etc/apt/sources.list.d/various.list
Info:
Processes: 223 Uptime: 1m Memory: 15.46 GiB used: 547.8 MiB (3.5%)
Init: SysVinit runlevel: 5 Compilers: gcc: 6.3.0 Shell: bash v: 4.4.12
inxi: 3.0.29

Report copied to system clipboard

Press any key to close

Only the MX Linux USB pendrive was listed, it seems.



BitJam 
Developer

Re: Installer does not see the NVMe drive

#4  Thu May 09, 2019 11:08 pm

I did a Google(linux Toshiba NVMe drive) and found other people with a similar problem. One fix was to go into
BIOS/UEFI setup and make sure the NVMEe device is in AHCI mode, not RAID mode. I think the problem is between the
BIOS/UEFI setup and the linux kernel. I don't think it is distro specific. Our kernels do have CONFIG_BLK_DEV_NVME
enabled which should let them access NVMEe devices. If changing the BIOS/UEFI settings doesn't work then you may
find other solutions with a Google search or a search with a different search engine of your choice.

"The first principle is that you must not fool yourself -- and you are the easiest person to fool."

-- Richard Feynman


JayM 
Qualified MX Guide

Re: Installer does not see the NVMe drive

#5  Thu May 09, 2019 11:16 pm

@BitJam, I think you've nailed it:

CODE: SELECT ALL

RAID:
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
v: 3.0 bus ID: 00:17.0

It looks like his NVMe controller is using the ahci driver but is in RAID mode.

@nhutnn: While you're in your UEFI setup, don't forget to disable secure boot if you haven't already done so, otherwise
MX won't install as it's not been digitally signed by Microsoft.

Also, this may be helpful: https://www.dell.com/support/article/us ... es?lang=en

https://forum.mxlinux.org/viewtopic.php?t=50194 2/4
2/28/2021 [SOLVED] Installer does not see the NVMe drive - MX Linux Forum

Please read the Forum Rules, How To Ask For Help, How to Break Your System and Don't Break Debian. Always include your
full Quick System Info (QSI) with each and every new help request.


nhutnn 

Re: Installer does not see the NVMe drive

#6  Thu May 09, 2019 11:31 pm

Thanks for your help JayM and BitJam, appreciate it.

I think I need to ask tech support to reinstall Windows 10 under AHCI mode first since it will not boot if I change the
controller mode.


JayM 
Qualified MX Guide

Re: Installer does not see the NVMe drive

#7  Thu May 09, 2019 11:47 pm

 nhutnn wrote: ↑
Thanks for your help JayM and BitJam, appreciate it.

I think I need to ask tech support to reinstall Windows 10 under AHCI mode first since it will not boot if I change the
controller mode.

You should probably ask them to leave some unallocated space on the disk for you if they can, to save yourself the
trouble of having to resize the Windows partition later.

Please read the Forum Rules, How To Ask For Help, How to Break Your System and Don't Break Debian. Always include your
full Quick System Info (QSI) with each and every new help request.


BitJam 
Developer

Re: [SOLVED] Installer does not see the NVMe drive

#8  Fri May 10, 2019 12:07 am

What is the point of RAID mode on a single device? ISTM the only purpose it serves is yet another way to lock out Linux.

"The first principle is that you must not fool yourself -- and you are the easiest person to fool."

-- Richard Feynman


Head_on_a_Stick 

Re: [SOLVED] Installer does not see the NVMe drive

#9  Fri May 10, 2019 2:01 am

 BitJam wrote: ↑
What is the point of RAID mode on a single device?

To allow users to upgrade to a multiple drive RAID configuration without having to reinstall the operating system.

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2/28/2021 [SOLVED] Installer does not see the NVMe drive - MX Linux Forum

mod note: Signature removed, please read the forum rules



fehlix 
Developer

Re: Installer does not see the NVMe drive

#10  Fri May 10, 2019 6:50 am

 nhutnn wrote: ↑
I think I need to ask tech support to reinstall Windows 10 under AHCI mode first since it will not boot if I change the
controller mode.

I recently changed a pre-Intalled Win10 from RAID to AHCI on a Dell. It's not obvious how to do it but it works without
reinstalling.
Will post the Howto here (if I have not already done so ;=) ... beeing back in about 6 hours time or so...

Gigabyte Z77M-D3H, Intel Xeon E3-1240 V2 (Quad core), 32GB RAM,

GeForce GTX 770, Samsung SSD 850 EVO 500GB, Seagate Barracuda 4TB


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