1. "Excuse me, where is the check-in counter for [airline]?

"
2. "I'd like to check in for my flight to [destination (địa điểm đến)]."
3. "Do I need to print my boarding pass, or can I show /ou/ it on my phone?"
4. "What's the gate number for flight [flight number] to [destination]?"
5. "Is this the line for security?"
6. "I need to declare (khai báo) some items at customs."
7. "Where can I find baggage claim (nơi nhận hành lý) for [airline]?"
8. "Could you please direct /ai/ (hướng dẫn) me to the nearest /i/ restroom?"
9. "Is there free Wi-Fi available? /ei/"
10. "I have a layover of (quá cảnh) [duration]. Will I have enough time to catch my
connecting flight (đón chuyến bay kế tiếp)?"
11. "I need assistance as I have reduced mobility (sự chuyển động)."
(có vấn đề về sự di chuyển)
12. "Could you tell me if my flight is on time?"
13. "Is there a lounge I can access (tiếp cận/đến)?"
 Có nhà chờ nào để cho tôi chờ ko?
14. "I think I left my [item] at the [place] gate. Can you help me retrieve/take it
back/get it back (lấy lại) it?"
15. "Are there any delays or cancellations (sự hủy) due to weather?"
16. "How much is the excess /ik’ses/ baggage fee?"
Mua thêm hành lý thì bao nhiêu?
17. "Can I get a window/aisle seat /si:t/ ?"
18. "I need to change my seat. Is that possible?"
19. "Where can I buy some snacks or a meal?"
20. "I'm traveling with an infant /’in-f ơ n t/. Is there a designated area (1 khu vực
riêng biệt) for changing diapers (tã)?"
21. "What's the procedure /pr ơ – ‘si: - dz ơ/ (thủ tục) for boarding?"
22. "Is there an outlet (ổ cắm điện) where I can charge my phone?"
23. "My luggage hasn't arrived. What should I do?"
24. "Is there a lost and found office here?"
25. "Could you please announce the final boarding call (sự thông báo lên máy bay
cuối cùng) for flight [flight number] to [destination]?"

26. Conversation 1: Checking In

27. Passenger: Excuse me, where is the check-in counter for Delta Airlines? Airport
Staff: It's just down the hall to your right.
28. Passenger: I'd like to check in for my flight to New York, please. Airport Staff:
Sure, may I see your ID and booking confirmation?
29. Conversation 2: Finding Gate Information
30. Passenger: What's the gate number for flight DL123 to Los Angeles? Airport
Staff: The gate for your flight is Gate B7.
31. Passenger: Is this the line for security? Airport Staff: Yes, this is the security line
for all departing flights.
32. Conversation 3: Assistance Required
33. Passenger: I need assistance as I have reduced mobility. Airport Staff: Of course,
we can provide a wheelchair (xe lăn) and assistance. Please wait /ei/ here, and
we'll help you shortly.

Assistant (n): người giúp đỡ

34. Conversation 4: Flight Information

35. Passenger: Could you tell me if my flight to Chicago is on time? Airport Staff: Let
me check for you. Yes, your flight is currently (hiện tại) on time and scheduled to
depart (khởi hành) at 3:45 PM.

Currently ~ now: bây giờ

Take off: cất cánh

Land (v): hạ cánh

36. Conversation 5: Lost Item

37. Passenger: I think I left my book at the gate. Can you help me retrieve it? Airport
Staff: Certainly, I'll check with the cleaning crew (đội ngũ dọn dẹp) and see if your
book was found.

Cabin crew: đội bay/đoàn bay

38. Conversation 6: Food and Amenities (tiện nghi)

Hotel amenities: tiện nghi khách sạn

39. Passenger: Where can I buy some snacks or a meal? Airport Staff: There's a food
court located near Gate C12 with a variety (vờ rái ơ ti) of options (hàng loạt sự lựa
chọn).

A food court: quầy thức ăn

40. Passenger: Is there an outlet where I can charge my phone? Airport Staff: Yes,
there are charging /dz/ stations near the waiting area.