Professional Documents
Culture Documents
Re Ass
Re Ass
Re Ass
Details of Assessment
Term and Year Term 1, 2020 Time allowed 5 weeks
Assessment No 1 Assessment Weighting 50%
Assessment Type Written Response
Due Date Week 5 Room
Details of Subject
Qualification FNS40217 Certificate IV in Accounting and Bookkeeping
Subject Name Business Documentation
Details of Assessor
Assessment Outcome
Assessment
Competent Not Yet Competent Marks /
Result
Feedback to Student
Progressive feedback to students, identifying gaps in competency and comments on positive
improvements:
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1.4 Discuss and clarify format and style with person requesting
document/publication
2. Design document
2.1 Identify, open and generate files and records according to task
and organisational requirements
2.2 Design document to ensure efficient entry of information and to
maximise presentation and appearance of information
2.3 Use a range of functions to ensure consistency of design and
layout
2.4 Operate input devices within designated requirements
3. Produce document
4. Finalise document
Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A
student can only achieve competence when all assessment components listed under “Purpose of
the assessment” section are recorded as competent. Your trainer will give you feedback after the
completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible
for re-assessment.
Resources required for this Assessment
All documents must be created in Microsoft Word/ Excel and PowerPoint
Upon completion, submit the assessment printed copy to your trainer along with assessment
coversheet
Refer to the notes on eLearning to answer the task/s
Any additional material will be provided by your Trainer
Computer with relevant software applications and access to internet
eLearning notes relevant to the tasks/questions
Instructions for Students
Please read the following instructions carefully
This assessment has to be completed In class At home
The assessment is to be completed according to the instructions given by your assessor.
Feedback on each task will be provided to enable you to determine how your work could be
improved. You will be provided with feedback on your work within two weeks of the assessment
due date. All other feedback will be provided by the end of the term.
Should you not answer the questions correctly, you will be given feedback on the results and
your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge
and skills to be deemed competent for this unit of competency.
If you are not sure about any aspect of this assessment, please ask for clarification from your
assessor.
Please refer to the College re-assessment policy for more information (Student handbook).
Instructions:
This assessment consists of three parts, part A, B and C. In part A, you are required to
answer four knowledge questions. In part B, you need to design a self-running slide show
and a sales flyer. And part C, you need complete a task using mail merge. All the tasks need
to becompleted as per requirements in order to achieve competent (C) outcome for this
subject.
Microsoft office (Word, Excel and Power point) software are installed in the computers.
Decide which equipments and software to use in each situation outlined in the following table.
2.Describe the functions and features of each of the following computer applications:
Microsoft Word - Microsoft Word is a word preparing program that is a piece of the
Microsoft Office Suite bundle. The principle reason for Word is to make content
archives that can be spared electronically, imprinted on paper or spared as PDF
documents. Microsoft Word permits to make content archives. Microsoft word
additionally help to altering and cooperation the record. Microsoft has made these
propelled highlights simpler for everybody to utilize.
3. Create a simple business document (An application for leave of absence) using Microsoft Word.
Format the document using the following formatting functions:
A Style with a font and font size selection
The Bold, Italic and Underline functions
At least one Alignment function
Numbering or Bullets
The Decrease or Increase Indent function
An outside Border
Highlighting or Font Colour
4. Refer to the organisational policy of Covers Books (Appendix 3) to identify and write the
organisational requirements for preparing a letter.
Text Type Details and Sample
Bulleted lists Bulleted lists should contain not more than two levels:
Level one should have an indent of 0.63
Hanging indent of 0.63
Line spacing before and after of 3 pt
Start each point with a capital letter
No punctuation
Do not allow bulleted lists to run across multiple pages
○ Level two should have an indent of 1.26
○ Hanging indent if 0.63
Numbered lists Numbered lists should contain not more than two levels:
1. Level one should use Arabic numbers with an indent of 0.63
2. Hanging indent of 0.63
3. Line spacing before and after 3 pt
4. Start each point with a capital letter
5. No punctuation
a. Level two should use alphabetical characters with an indent
of 1.26
b. Hanging indent of 0.63
Covers Books
Covers Books is a small bookstore located in a local shopping precinct owned by DJ Mathis.
Operating for just over two years, Covers Books specialises in fiction books and has built up a steady
business, with many repeat customers from the local area. DJ has decided to hold a sale on selected
books, and has asked you to design a sales flyer to be dropped in letterboxes in the area, and a self-
running slide show about the sale items for the in-store display screen.
Procedure
1. Design a self-running slide show to promote the sale items. Your slide show
will need to:(BSBITU306 1.1,1.2,2.1,2.2,2.3,3.3,4.3)
a. include at least 10 of the items listed for sale (see Appendix 1)
b. include at least six slides
c. include items from at least three different book categories (see Appendix 1)
d. include photos or graphics of the relevant items
e. include text detailing the discount, sale price or offer
f. include no more than two items per slide
g. Add transition between pages
h. File should be saved as a PowerPoint presentation using the following format: [Your
initials] Sales Material ddmmyy. For example, ‘DP Sales Material 010619’.
2. Proofread your slide show to check for accuracy, consistency, layout,suitability, grammar,
spelling, structure, organistional requirements and that transitions work (BSBITU306
1.3,4.1,4.2)
a. Ask for feedback with relevant personnel (your trainer)
b. make any required changes
c. resave the file.
3. Reopen your presentation file and save it as a PowerPoint show using the following format:
[Your initials] Sales Material Show ddmmyy.
For example, ‘DP Sales Material Show 010619’.
4. Design a sales flyer. The flyer document will need to:(BSBITU306 1.1,2.1,2.2,2.3,3.3,4.3)
a. Include at least seven of the sale items included in the slide show
b. Include the same graphics and information for these items as you have included in the
slide show
c. Include the sale dates
d. Comply with font and logo requirements in the style guide (see Appendix 3)
e. Should be no more than two A4 pages in length, i.e. will print to one page,
double-sided
f. Shouldbe saved using the following format: [Your initials] Sales Flyer ddmmyy.
For example, ‘DP Sales Flyer 010619’.
g. Proofread your Flyer to check for accuracy, consistency, layout, suitability, grammar,
spelling, structure, organisational requirements. (BSBITU306 1.3,3.2,4.1)
HINT: Graphics of book covers can be obtained by searching for the item
on the internet.
5. Print a copy of your flyer (preferably in colour) on a single A4 sheet of paper. You will need to
print double-sided if the flyer is two pages long. (BSBITU306 4.4)
6. Submit soft copies of the presentation and flyer to your assessor, along with the hard copy
of your flyer. Marked-up drafts must indicate tracked changes or comments that lead to
modifications of the flyer to align with task or organisationalrequirements.(BSBITU306
3.3,4.2,4.3)
● Create a plan in MS Word to accomplish this task. Your plan should include the
following information:
○ the PowerPoint presentation file, named as follows: [Your initials] Sales Material ddmmyy
○ the PowerPoint show file, named as follows: [Your initials] Sales Material Show ddmmyy
○ the sales flyer file, named as follows: [Your initials] Sales Flyer ddmmyy
Yes No
Learner discussed and clarified format and style with the trainer requesting
document/publication
Signature: Date:
Sale details:
● Commences: 11th October 20XX
● Finishes: 24 October 20XX
Children’s books
● Charlotte’s Web by EB White (paperback), now $2 off at $15.95.
● Goosebumps Series by RL Stein, reduced by 10%.
● Good Night Moon by M Wise Brown, was $29.95 now $25.95.
● Fuzzy Yellow Ducklings by M Van Fleet, was $30.95 now $28.95.
● Very Hungry Caterpillar by E Carle, was $40.95 now $37.95.
Teen fiction
● 10% off all Harry Potter by JK Rowling (paperbacks).
● Stargirl by Jerry Spinelli, reduced from $19.95 to $14.95.
● Tomorrow series by J Marsden (paperbacks), were $21.95 each now $18.95 each.
General fiction
● Op Centre by T Clancy (paperback), was $22.95 now $20.95.
● Cloudstreet by T Winton, reduced from $29.95 to $26.95.
● Don’t Look Back by K Fossum and Dead Aim by I Johansen, both reduced by 10%.
Classic books
All classic novels reduced by 10% including:
○ The Crucible (includes The Nameless Day, The Wounded Hawk and
The Crippled Angel).
○ DarkGlass Mountain saga (includes The Serpent Bride, the Twisted Citadel and The
Infinity Gate).
● Jurassic Park by M Crichton, was $18.95 now $16.45.
Covers Books is a small bookstore located in a local shopping precinct owned by DJ Mathis.
Operating for just over two years, Covers Books specialises in fiction books and has built up a steady
business, with many repeat customers from the local area. The business recently introduced a new
loyalty card program and needs a standard letter with a tear-off voucher to be created and then issued
to clients who meet the eligibility criteria.
You are required to use MS Office to prepare client letters for Covers Books (see below) using the
provided style guide, template and information.
Procedure
1. DJ Mathis, the owner of Covers Books, introduced a loyalty card program, Readers,
approximately six months ago. As part of the program, members that have accrued 200 points or
more are eligible to receive a 10% discount voucher. Your first task is to create a spreadsheet to
record customer information for the loyalty program.
1.1. Use the client information (see Appendix 2) to create a spreadsheet for recording customer
information. The spreadsheet will also be used as part of a mail merge process to create
letters for relevant clients.
1.2. Save the file using the following format: [Your initials] Readers Program Client List ddmmyy.
For example, ‘DP Readers Program Client List 010619’.
2. Vouchers will be attached to a letter mailed out to eligible members. As this is the first month that
clients are eligible, you are required to create the standard letter and voucher template.
2.1. Use the organisationalpolicy (Appendix 3) to design the letter. Contents for the letter and
voucher are included in Appendix 4.
2.2. The letter (and voucher) will need to be printed on a single-sided A4 page, in portrait layout.
2.3. The tear-off voucher needs to appear at the bottom of the letter, and should be at least 21
cm 6 cm.
2.4. The letter will need to be formatted so that it can be populated (using mail merge) with
relevant customer information from the spreadsheet you created in Step 1.
2.5. You will need to ensure that the formatting of the letter complies with the style guide
requirements (Appendix 3).
2.6. Preview and proofread the document.
2.7. Print a copy of the master letter.
2.8. Save the master letter as a template using the following format: [Your initials] Readers
Program Reward Letter ddmmyy.
For example, ‘DP Readers Program Reward Letter 010619’.
3. Using the template you have created and the client information file, you need to prepare letters for
eligible members.
3.1. Identify the eligible members from the client list.
3.2. Use the template and client file to prepare a letter (and voucher) for each eligible member.
3.3. Save each letter using the following format: [Your initials] Readers Program Reward Letter
[member last name].
For example, ‘DP Readers Program Reward Letter Sullivan’.
4. Submit files to your assessor with the printed copy of your master letter.
Submission instruction
● Create a plan in MS Word to accomplish this task. Your plan should include the following
information:
○ the client information file, named as follows: [Your initials] Readers Program Client List
ddmmyy.
○ the master letter template, named as follows: [Your initials] Readers Program Reward
Letter ddmmyy
○ a letter for each eligible member, named as follows: [Your initials] Readers Program
Reward Letter [member last name].
All employees of Covers Books must apply the following guidelines for the purpose of
designing and developing documents:
Page Layout
Header
Fonts/Styles
Style Details and Sample
Main Headings – Calibri 16, Bold. Title Case
Heading 1
Paragraph spacing before and after 12 pt
Sub Heading 1 – Calibri 14, Bold. Title Case
Heading 2
Paragraph spacing before and after 6 pt
Sub Heading 2 – Calibri 12, Bold. Sentence case
Heading 3
Paragraph spacing before and after 6 pt
Normal text – Calibri 12
Normal
Paragraph spacing before and after 3 pt
Signatures: All letters to be signed by DJ Mathis. The signature should be typed as "DJ
Mathis" using below mentioned font style:
o Font Type: Harrington
o Font Style: Bold
o Font size: 12 pt
Bulleted lists Bulleted lists should contain not more than two levels:
Level one should have an indent of 0.63
Hanging indent of 0.63
Line spacing before and after of 3 pt
Start each point with a capital letter
No punctuation
Do not allow bulleted lists to run across multiple pages
○ Level two should have an indent of 1.26
○ Hanging indent if 0.63
Numbered lists Numbered lists should contain not more than two levels:
6. Level one should use Arabic numbers with an indent of 0.63
7. Hanging indent of 0.63
8. Line spacing before and after 3 pt
9. Start each point with a capital letter
10. No punctuation
c. Level two should use alphabetical characters with an indent
of 1.26
d. Hanging indent of 0.63
Details
Templates All internal documents must be prepared using any relevant template.
Headers and Company logo should appear in the top left side of the header
footers The document type (e.g. meeting agenda, fax, etc.) should
appear in the top right side of the header.
The footer should include the page number and number of
pages on the right-hand side of the footer.
The document date should appear on the left-hand side of the
footer.
Naming and All files should be saved to the shared drive to ensure they are
saving files backed up.
No files should be saved to the ‘C’ drive.
Files should be saved using the document name and the date.
For example, a meeting agenda for a meeting on 1 March 2010
would be saved as ‘Meeting Agenda 01032010’.
General All other formatting is as for letters where applicable. For example,
bullets, numbered lists, dates, numbers spacing, etc.
Details
Templates All presentations must be prepared using the relevant template and
using the inbuilt styles.
Details
Voucher text:
Date issued: [date] Expires 12 months from date of issue
This voucher entitles Readers member [name], (membership number [membership
number]) to a 10% discount on one full-priced item at Covers Books; when presented with
the previously mentioned Readers program membership card.
This discount cannot be transferred and cannot be applied to the purchase of gift vouchers,
iTunes cards or phone cards. Where multiple items are purchased in the same transaction,
discount will be applied to the cheapest full-priced item.
Lost or stolen vouchers cannot be replaced.
Signature: Date:
Task 1 2.5
Task 2 2.5
Task 3 2.5
Task 4 2.5
TOTAL 50