Responsibilities & Tasks template: (SBU-Exports)

Major Responsibilities: (Please add minor responsibilities under tasks)

1. Customer relation and Service delivery.

2. Cost control and Budget.
3. TAT Maintenance on all activity.
4. Process implementation and Automation.
5. Other area of co-ordination with vendors and Allied service agencies.

Tasks:

1. Responsibility -1
 Customer Co-ordination.
 Pro-active steps to prevent any service failures
 Adding volume with existing customers

2. Responsibility – 2
 Budget preparation and payment collection
 Identify the potential opportunity in other area of customer business.
 Identify vendor and negotiation.

3. Responsibility – 3.
 Timely closure of jobs for billing
 Timely processing of all out-flow payments
 Monitor filing / clearance / movement.

4. Responsibility – 4
 Logisys update and initiate automated reports
 Irregularity report maintenance
 Monitor all CHB Compliance record.

5. Responsibility – 5.
 Liaisoning with transporter on movement of shipments
 Vendor co-ordination – S/line, Forwarder, CFS, Terminal, Port Co-ordination.
 Allied service partner co-ordination.

Abbreviations Used: (As required)

1.
2.
3.