GROUP 6

Altatis, Kaela Maebelle I.

Arconada, Chastine B.
Bunao, Christian Rasheed
Escalo, Shekkaina
Reazo, Kathleen

Arconada, Chastine B.
MODES OF SPEAKING

Impromptu Speech
An impromptu speech is delivered without any prior preparation or planning. The
speaker is given a topic or a prompt on the spot and must quickly organize their
thoughts and deliver a coherent speech. This type of speech is often used in informal
settings or as a way to test the speaker's ability to think on their feet.

Extemporaneous Speech
An extemporaneous speech is delivered with some preparation but without the need for
memorization. The speaker may have a general outline or notes to guide them, but the
speech is mostly delivered spontaneously. This type of speech allows for a more natural
delivery while still providing some structure and organization.

Manuscript Speech
It is delivered word-for-word from a written script or manuscript. The speaker reads the
speech verbatim, often using a teleprompter or cue cards to stay on track. This type of
speech is common in formal settings such as conferences, ceremonies, or scripted
events where precision and accuracy are essential.

Memorized Speech
A memorized speech is one in which the speaker has fully memorized the entire speech
and delivers it without any notes or prompts. This type of speech requires extensive
preparation and rehearsal to ensure that the speaker can recall the content accurately.
Memorized speeches are often used for performances, presentations, or speeches that
require a polished and rehearsed delivery.
 REPORTER: Shekkaina Escalo

COMMUNICATION FOR WORK PURPOSES

What is Workplace Communication?

• Workplace communication- is the process of exchanging information,

both verbal and non-verbal, within an organization. The ability to effectively
exchange and create a free flow of information with and among various
stakeholders at all levels of the organization to produce impactful outcomes In
addition to written and verbal communication, active listening and non-verbal
communication, such as body language, can play a large role in effective
workplace communication.

Some Organizational Benefits:

• Improved productivity
• Conflict resolution
• Innovation
• Customer Satisfaction

Why is Effective Communication Important?

● Workplace communication can increase employee job satisfaction.

● Workplace communication can have a positive effect on absenteeism and
turnover rates.

Why Is Good Communication Important in the Workplace?

● Good communication in the workplace plays a vital role in fostering a

positive work environment by promoting transparency, trust, and respect
among colleagues.
What are meeting minutes?

- Meeting minutes are part of an organization's communication efforts and

summarize the outcome of a

meeting.

Meeting minutes are part of an organization's communication efforts and summarize the
outcome of a meeting. This includes the following three main content elements (Neville
and Re, 2019):

● The reason why the meeting took place and its objective (framing)
● The decisions taken und key messages agreed-upon and,
● The measures and tasks defined.

REPORTER: Kaela Maebelle I. Altatis

MEMORANDUM - a memorandum, commonly known as a memo, is a written document used
by businesses to communicate announcements, notifications, or information

A memorandum serves various purposes, including:

● To inform - used to convey important information within an organization
● To inquire - used to ask questions or seek clarification on certain matters
● To give suggestions - an effective way to offer recommendations or advice to address
issues or improve processes
● To remind - to prompt actions or ensure that tasks are completed on time
● To communicate ideas - used to share ideas, proposals, or creative concepts within an
organization
Types of Memorandum
1. Request Memo: The objective of these types of memos is to gain a favorable response
to a request. A request memo should use persuasive language because the end goal is
to convince others.
2. Confirmation Memo: These memos are used to confirm in writing something that has
been agreed to verbally.
3. Periodic Report Memo: These are submitted at regular intervals since these memos
are written frequently. they are designed and preprinted so that the writer can complete
them quickly.
4. Ideas and Suggestion Memo: Sometimes memos are used to convey ideas or
suggestions. Very often, managers ask subordinates for suggestions for tackling certain
problems.
5. Informal Study Memo: Organizational personnel are sometimes asked to write the
results of an informal study in a memo.The objective of the message is to present the
information in an easy-to-read, understandable form.

ROUTINE REQUEST
- a simple inquiry or demand for information, assistance, or action regarding standard matters
within an organization
- it inquires for standard matters within an organization, assistance, or action, such as office
procedures, resource access, and policy clarification

Guidelines:
1. State your main idea in the first or second sentence. This saves time for your reader.
Include any necessary information your reader will need to fulfill your request.
2. Use polite language.
3. If you are writing to someone in another culture, consider changing your style to be
closer to the tone and formality of the writing in that culture.
4. Be specific. State exactly what you want.
5. Close with a friendly tone in your last paragraph
 REPORTER: Reazo, Kathleen Kay A.

What is an Incident Report?

An incident report is a document that accurately provides the details of an incident; especially
one that causes damages, injury, or death. It helps an organization to accurately profile the
different events leading to such an incident and the aftermath(s) of this occurrence.

Features of an Incident Report

1. Detailed Description: It narrates all the events surrounding the incident in question in
their exact manner of occurrence. An incident report may include the following
information:
2. The circumstances surrounding the incident.
3. Date, time, and location of the incident.
4. The details on witnesses and victims, if any.
5. Reactionary measures put in place.
6. The aftermath of the incident.
7. Corrective actions are taken to reduce the likelihood of another incident.

The more specific the incident report is, the more useful it will be in informing corrective
decisions.

● Facts: In an incident report, only the facts are stated.

● Objectivity: An incident report must be written in an objective manner that is devoid of
any emotions; regardless of the nature of the incident.
● Sequence: An incident report presents events chronologically, that is, in their sequence
of occurrence.
● Witness Statements: When necessary, include first-hand information provided by
witnesses about the incident.
● Authorization: An incident report must be formally authorized by the reporter and other
supervisor officers in the organization.
Types of Incident Reports
1. Workplace Incident Report : A workplace incident report is a form that is used to profile
physical occurrences that impact an employee’s productivity in the workplace. It includes
workplace injuries, near misses, and accidents that have a negative impact on the
employee (s) and the organization, in general. .
2. Accident Report : An accident report is a type of incident report that contains
information about an accident or emergency that may be fatal, ghastly, or minor.
3. Security/Police Incident Report. : A police incident report is a type of incident report
that is used to keep track of the thefts/losses and any other types of security events that
take place within specific premises.

How to Write an Incident Report Letter

An incident report letter is a formal document that contains all the information with regard to the
particular occurrence that is being reported. A good incident report letter effectively outlines the
different events surrounding the incident and suggests measures that can be taken to avoid a
recurrence in the future.

Here is a step-by-step guide on how to write an incident report letter:

● Follow the Protocol: Find out if your organization already has a procedure for writing an
incident report letter. In many cases, organizations have a template for this type of letter
and it is best to follow the provided outline to avoid any inconsistencies.
● Write your Letter as Soon as Possible: Typically, an incident report letter should be sent
in, at most, 48 hours after the incident. Writing your letter immediately after the incident
would help you to provide vivid and accurate descriptions of the events surrounding the
incident.
● Outline the Facts: Usually, an incident report letter follows the 5Ws and 1H format, that
is, what, when, where, who, why and how. Typically, it should explicitly state the following:
❖ The time and date of the incident
❖ The location of the incident
❖ Your name and other bio-data details.
❖ The name(s) of any other individual(s) involved in the incident.
❖ Provide a general overview of the occurrence.
❖ Provide a detailed description of the incident: Write about the incident in the sequence of
occurrence, from the first-person point of view.
❖ Suggest proactive measures that can be taken to avoid a recurrence of the incident.
Uses of Incident Report
1. An incident report allows you to accurately document the details of any occurrence in
your organization. This information may be useful in the future when dealing with liability
issues stemming from the incident.
2. It evaluates the incident and provides recommendations on precautionary and
reactionary measures to be taken. An incident report serves as an effective feedback
mechanism and it raises the overall
3. awareness of your employees and clients.
4. It improves the safety culture of your organization.
5. A near-miss incident report provides invaluable information that enables companies to
proactively resolve hazards.
6. Incident reports can also be used as safety documents that highlight potential risks and
uncontrolled hazards found in the workplace.

REPORTER: Christian Rasheed B. Bunao

WHAT IS A CV? HOW IS IT DIFFERENT THAN A RESUME?

A curriculum vitae, often abbreviated as CV, is a comprehensive document that provides an

overview of a person's academic and professional achievements, experiences, skills, and
qualifications. It is commonly used in academic and research settings, as well as when applying
for certain jobs, especially in fields such as academia, medicine, science, and research.

A curriculum vitae or “CV” may be a new and unfamiliar term for you. A CV is a structured
outline of your education, publications, projects, awards and employment history. It can vary in
length from one to several pages, depending upon the variety and number of your experiences.
A resume, in contrast, is normally a brief, one page overview of your job experiences. A
curriculum vitae is used primarily when applying for academic, education, scientific or research
positions. It is also applicable when applying for fellowships or grants.
CV SHOULD INCLUDE:

Personal Information: Name, contact information (address, phone number, email), and
sometimes a photograph.
Academic history: List all schooling from high school through postdoctoral (if applicable).
Include the title of the degree you earned, the year you graduated and the name of the school.
Professional experience: Include the organization where you worked, the job title, the dates
you were employed and a summary of your experience and achievements.
Qualifications and skills: List a combination of hard and soft skills you’ve developed
throughout your career.
Awards and honors: For each award, add the name, year received, the organization that gave
you the award and any pertinent details (such as how often it’s presented).
Publications and presentations: For publications, provide a full citation including your
co-authors, date, summary, volume, page, DOI number. For presentations, provide the title, date
and venue where you presented.
Professional associations: List the organization’s name, location or chapter and the dates of
active membership.
Grants and scholarships: Provide the name of the grant or scholarship, date awarded and the
institution that provided the award.
Licenses and certifications: Include the name of the license or certificate, the date you earned
it and the institution that awarded it.
Example