How AI will change the future of jobs ?

“AI is likely to be either the best or worst thing to happen to humanity.” - Stephen Hawking

It was the final of Champions trophy and our last hope was Dhoni. During an important phase, Dhoni
was given out by on-field Umpire. However, the Decision Review System (DRS) overturned the on-
field Umpire’s decision and Dhone went on to win the match for India. Guess what was behind DRS -
AI!
Lets understand AI
• The term Artificial Intelligence was coined by John McCarthy
Hence, it refers to the ability of machines to perform cognitive tasks like thinking, perceiving,
learning, problem solving and decision making. • A very common and prominent examples on
Artificial Intelligence is of Carpooling services like Uber and Ola which allot Cabs, suggests routes,
charges customers etc. without any human intervention; Another common examples includes Spell
Check or Sentence completion which have become an indispensable part of our messaging

How will AI create a difference / benefits ?

ew avenue for Job creation ○ Artificial intelligence is creating new stream of jobs
It has also emerged as one of the major potential streams for the startup sector in India and around
the world
Better Safety and Objectivity ○ Involvement of humans has led to subjectivity in decision making and
issues of corruption, nepotism, favouritism have plagued many organizations. Artificial Intelligence
helps in negating these impacts as it reduces human involvement in decision making
Convenience ○f AI helps in making life simpler by eliminating repetitive tasks. For e.g. Scheduling
tasks and meetings
More Efficient ○ AI drives down time taken to perform a task. It enables multi-tasking and eases the
workload for existing resources
Whats the scope for india ?
● India has been ranked on the third spot after the USA and China in terms of artificial intelligence
(AI) implementation
By 2022, around 46% of the workforce will be engaged in entirely new jobs that don’t exist today, or
will be radically deployed in jobs that have radically changed skillsets - Study by NASSCOM
India tday witnesses unemployment rate of . But still a wide focus needs to be given on Inclusive
growth of upskilling the youth focusing more on vulnerable sectors like tourism which ia 1.2%
internationally and arts.

In 2018, a report from the World Economic Forum estimated that AI would
create a net total of 58 million new jobs by 2022. The report also posits that
AI will displace or eliminate 75 million jobs by 2022 and that the net increase
will encompass 133 million brand-new roles.

In a recent research done by Accenture, for evaluating the economic impact of AI for select G20
countries, and estimates AI to boost India’s annual growth rate by 1.3 percentage points by 2035
India is a hub of all the hype created around Artificial Intelligence. The country receives 65%
of the global IT off-shore work and 40% of global business processing work. This leaves a
great potential for intelligent automation as tech experts claim that about 70% of jobs in
India’s formal employment sector will be automated by 2030. . Global manufacturing hubs
are shifting their businesses from the People Republic of China to business friendly and
transparent economies like India, Vietnam, and Indonesia., and this is definitely advantage
India
Applications of AI
AI in Healthcare. ○ Artificial intelligence (AI) is being used or trialed for a variety of healthcare and
research purposes, including detection of disease, management of chronic conditions, delivery of
health services, and drug discovery
AI in Business. ○ Robotic process automation based on artificial intelligence is being applied for
highly repetitive tasks; ○ Artificial intelligence is also helping corporations to serve customers better;
○ Chatbots have been incorporated into websites to provide immediate service to customers
○ Chatbots have been incorporated into websites to provide immediate service to customers • AI in
Education. ○ Artificial intelligence can automate Grading; Can assess students and adapt to their
needs; Helping them work at their own pace ○ It could change where and how students learn,
perhaps even replacing some teachers. ○ For e.g. Most of the online grading examinations like GRE,
GMAT etc. have inbuilt AI systems.
○ Helps in providing financial advice; Decision making; Algo-trading ○ Artificial intelligence is being
used in Banking Sector in India for Customer support; Fraud detection; Customer support and
Helpdesk; Risk management; Security; Digitization and automation in back-office processing; Wealth
management for masses; Management of ATMs
AI in Manufacturing. ○ This is an area that has been at the forefront of incorporating robots into the
workflow. Industrial robots used to perform single tasks and were separated from human
AI in Security ○ AI can be a major game-changer in the space of Cyber security by automating
complex processes for detecting attacks and reacting to breaches. ○ Data deception technology
products can automatically detect, analyze, and defend against advanced attacks by proactively
detecting and tricking attackers
AI in Disaster Management – Drones, sensors and robots can provide accurate information about
damaged buildings and landscapes, thus making rescue efforts safer and less time consuming.

Prime Air ○ It is a delivery system from Amazon designed to safely get packages to customers in 30
minutes or less using unmanned aerial vehicles, also called drones. ○ It uses artificial intelligence for
prediction and decision-making.
● Google Duplex ○ Google Duplex can conduct natural conversations and perform practical and
realistic tasks over the phone. ○ It has become one of the most-talked about application of AI
Driverless Cars ○ Driverless Cars are being developed by a large number of automobile and other
companies where artificial intelligence plays a major role. For e.g. Tesla and Google are developing
driverless cars
● Hotel ‘Robot’, Chennai ○ It is first-of-its-kind restaurant in India where Robots serve food in style.
Challenges
• Organisation Restructuring and threat to employment ○ Conventionally, IT has been viewed as a
standalone department and around provisions of computers, applications and networks. However,
artificial intelligence requires a greater convergence among different skills and the teams of the
organisation. ○ In addition, automation will lead to redundancy of humans in decision making
consequently leading to huge loss of employment. This is especially problematic for a country like
India which is already confronting with the problem of joblessness. ○ For e.g. According to World
Bank, automation threatens 69 % of the jobs in India.
Privacy ○ Artificial Intelligence depends on data, it acts as a fuel. ○ With increasing usage of Artificial
Intelligence, there is a greater requirement for data leading to mounting concern regarding privacy.
○ With each and every move and aspect of a person being monitored and recorded, privacy comes
under extreme threat in an Artificial Intelligence dominated paradigm.
Ethical Issues
Conclusion
• Artificial Intelligence might just be the single largest technology revolution of our live times, with
the potential to disrupt almost all aspects of human existence. Its transformation impact has often
been compared to that of electricity 100 years back. • While, the revolutionary potential of Artificial
Intelligence is well known and discussed, there is also need to debate over the adverse
consequences of artificial intelligence especially ethical dimensions.
The use of automation was one of the trends that were accelerated by the pandemic. The adoption
of Artificial Intelligence (AI) is not limited to businesses, but economies have also turned their focus
on building up their AI capabilities as a means to augment growth. Developed economies like the US,
China and EU countries are already in the race. Now, India too is set to join them

India's first Artificial Intelligence summit, Responsible AI for Social Empowerment (RAISE) 2020 has
turned the possibility of AI adoption into an imminent reality.