Case Study 1

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The Sport Psychologist, 2021, 35, 155-167

https://doi.org/10.1123/tsp.2020-0113
© 2021 Human Kinetics, Inc. PROFESSIONAL PRACTICE

Developing and Implementing an App-Based Blended


Psychological Skills Training: A Case Study
Lukas Stenzel Melissa Röcken
Martin Luther University Halle-Wittenberg University Leipzig

Simon Borgmann Oliver Stoll


University Rostock Martin Luther University Halle-Wittenberg

The present case study describes the content and implementation of a blended psychological skills training, consisting of an app
and workshops, with a group of athletes (N = 44) from a Bundesliga soccer academy in Germany. In a pre–post design, athletes
completed different questionnaires at two measurement points. There was a significant increase in concentration and self-efficacy
and more frequent recovery after the intervention. However, athletes showed equal competition anxiety levels and more frequent
stress after the intervention. The app’s training time was brief (M = 14.36 min, SD = 18.17 min) over 9 weeks and did not
moderate the intervention’s effects. A comparison between active users and nonusers indicates that the results found were due to
the workshops. The qualitative feedback indicates that motivational functions should be added to a psychological skills training
app and time slots should be created in athletes’ demanding schedules to ensure high user engagement.

Keywords: blended interventions, blended learning, digitalization, user engagement

Psychological skills training (PST), also known as mental skills is often designated as the traditional approach based on a cognitive-
training, refers to the systematic and consistent practice of psycho- behavioral perspective (CBT; Beck, 2011) in distinction to mind-
logical/mental skills to improve performance, increase enjoyment, fulness interventions as an alternative approach (e.g., Gross et al.,
and/or achieve greater self‐satisfaction (Weinberg & Gould, 2019). 2018; Röthlin et al., 2016). From our perspective, it is not useful to
Vealey (2007) differentiated between psychological skills as separate PST and mindfulness into different categories. According
desired abilities or outcomes (e.g., attentional focus) and mental to the definition of PST of Vealey (2007), who differentiated
techniques (e.g., imagery) as procedures employed to develop those between psychological skills and techniques, we specify mindful-
skills. A mental technique can develop different psychological ness exercises as a technique to improve psychological skills like
skills, depending on the specific content and application. PST trains attention (Chiesa et al., 2011; Jekauc et al., 2017) or stress manage-
either single skills or is implemented as a multimodal intervention, ment (Chiesa & Serretti, 2009). Based on Chiesa et al., (2013), we
which combines several mental training techniques into an inte- further specify mindfulness as a top–down process, which facilitates
grated strategy that targets several predefined outcomes. Compre- the application of other mental techniques (see also Berking &
hensive reviews have supported PST’s effectiveness in improving Whitley, 2014).
abilities like relaxation, attentional focus, and general performance Most of the PST programs have been coordinated by sports
(e.g., Weinberg & Gould, 2019 or Vealey, 2007). For this case psychologists through face-to-face interventions. The sports psy-
study, the effects of multimodal interventions, which use at least chologist’s technical and interpersonal skills have been shown to be
two or more techniques, are particularly interesting. Randomized critical for PST’s success (Tod & Andersen, 2005). For example,
controlled trials (RCTs), considered as the gold standard in PST technical skills refer to the ability to adapt mental techniques to
intervention research, have found positive effects on subjective specific competitive demands. Concerning interpersonal skills,
(e.g., blinded coach ratings of performance in cricket) and objective results indicated that athletes consider listening skills and the
(e.g., neuromuscular performance in weightlifters) measures (De opportunity to express themselves as particularly important for PST
Witt, 1980; Howard & Reardon, 1986; Röthlin et al., 2016; success (Lloyd & Trudel, 1999; Vealey, 2007). Interpersonal skills
Thelwell & Maynard, 2003). However, there are also RCTs, which further enable sports psychologists to develop a sports psycholo-
resulted in no effects (e.g., on pass efficiency in volleyball) or only gist–athlete relationship characterized by empathy, warmth, and
marginal significant effects (e.g., on tennis service performance; congruence, which is a significant factor for intervention outcomes
Madden & McGown, 1988; Noel, 1980). (Dunn & Holt, 2003; Lambert & Barley, 2001; Petitpas et al.,
In the current literature, PST, mainly if it encompasses the 1999).
techniques of self-talk, imagery, goal-setting, and arousal regulation, However, there are barriers to seeking help through face-to-
face PST, such as time and availability (Gulliver et al., 2012;
Stenzel is with the Inst. of Sport Science, Sport Psychology, and Stoll, Sport
Moreland et al., 2018). The emergence of the Internet and smart-
Psychology, Sport Education, and Sport Sociology, Martin Luther University phones with their downloadable software applications (apps) can
Halle-Wittenberg, Halle (Saale), Germany. Röcken is with University Leipzig, help to overcome the aforementioned barriers by delivering PST
Leipzig, Germany. Borgmann is with University Rostock, Rostock, Germany. to athletes at any time and place (Farres & Strodel, 2003; Watson II
Stenzel (lukas.stenzel@student.uni-halle.de) is corresponding author. & Halbrook, 2014; Watson II et al., 2014; Zizzi & Perna, 2002).
155
156 Stenzel et al.

Sports psychologists are already using apps, for example, the The participants had an average age of 17.24 years (SD = 1.22), and
mindfulness app Headspace, to support their PST (Cogan, 2019). every athlete owned a smartphone. All athletes and their parents
Several specific sport psychology apps are available in the stores provided informed consent to participate in the study. Participation
(e.g., Champion’s Mind—Think Gold). Coaches and athletes also in the study could be ended at any time, with no need to give
seem to accept the new way of work that includes technology. A reasons. Collected data have been anonymized so that no un-
consumer marketing approach demonstrated that more than two- ambiguous conclusions can be drawn about the athletes’ identities.
thirds of head coaches of the National Collegiate Athletic Associa- All procedures followed the ethical standards of the responsible
tion would purchase a PST app if the app cost <$200, included institution and the American Psychological Association’s ethical
daily functions, provided the ability to track the athlete, came with principles of psychologists and code of conduct and its later amend-
an internal recommendation, were used by other teams, and were ments or comparable ethical standards (American Psychological
created by credible content creators (Prior, 2014). Currently, sports Association, 2017).
psychologists work with athletes, most of whom are smartphone The third author is the responsible sports psychologist at the
app users (Durand-Bush & DesClouds, 2018). In particular, in- academy. Before the start of the PST, he worked there for 1 month of
dividuals between the ages of 18 and 34 reported that they check 20 hr per week. At this time, he had regular one-to-one coaching
their smartphones every hour, even when they wake up in the sessions voluntarily with athletes from the U19 and U17 teams.
middle of the night (Lookout Mobile Security, 2012). Mainly, three players were engaged in these sessions. The topics of
Nevertheless, results indicated that mental health and mindful- these sessions were never PST, but nonsport topics, like problems in
ness apps have high attrition and low user-engagement rates school. There was also a workshop with the U19 team about team
(Torous et al., 2018). For example, Baumel, Muench, Edan, and spirit and roles before the intervention. It is to assume that there was
Kane (2019) reported approximately 4% of daily active users (open already an established (therapeutic) relationship between the sports
rate) for mindfulness apps. A way to increase user engagement with psychologist and athletes and that this relationship influenced the
mental health apps can be blended learning or blended interven- blended PST (Lambert & Barley, 2001; Petitpas et al., 1999).
tions (Tighe et al., 2017; Torous et al., 2018). Blended interventions
combine digital and online media with traditional analogous meth- Case Formulation and Intervention Plan
ods, like workshops or face-to-face meetings (Friesen, 2012; Villani
et al., 2017). Besides user engagement, blended learning can im- We followed Vealey’s (2007) process to develop the intervention,
prove the motivation, mood, and overall educational experience and which includes the objectives, philosophy and model, strategies,
allow conventionally taught material, such as mental techniques, and techniques.
to be revisited whenever and wherever the athlete wishes (Bonk &
Graham, 2005; Lozano-Lozano et al., 2020).
In sum, given the widespread usage of smartphones and the Objectives
opportunity to avoid barriers to seeking help, apps seem to be a The responsible sports psychologist of the academy was in contact
promising way to deliver PST and are already used by practitioners. with the athletes (see “Background to the Athletes and Consultancy
However, there is a lack of scientific literature and knowledge Context” section). He was in regular conversation with the coaches
concerning apps in sports psychology. First, we aim to describe a and support team and gathered observation data from training and
sports psychology app’s multimodal content and the blended im- competition.1 The whole set of information converged into the
plementation process. The app is combined with analogous work- following needs: regeneration, attention, self-efficacy, dealing with
shops to a group of male soccer players of a German Bundesliga competition anxiety, and mental competition preparation.
club. Second, we aim to report quantitative and qualitative data of
user engagement with the app in a real-life setting to understand Philosophy and Model
why the PST app is used or why it is not used, and derive practical
suggestions for future app development and implementation. Third, The first author is a Ph.D. candidate at the Martin Luther University
the case study includes evaluating the provided app-based blended Halle-Wittenberg. He holds a Bachelor’s and Master’s degree in
PST in testing skill improvement from before to after the interven- Psychology and completed the official and certified education in
tion. We calculated a moderation analysis, with the app’s training sports psychology with the German Society for Sports Psychology
time as moderator, based on that data. In addition, a comparison e.V. Furthermore, he is a co-founder of the German mental training
between active users and nonusers, an exploratory analysis, is used company Mindance. Mindance offers a PST app to employees to
to elaborate on the app’s influence on the effects found herein. help them deal with work-related stress and increase well-being.
The app is commonly used in occupational health management and
focuses on psychological well-being (not illness).
Background to the Athletes The third author, the responsible sports psychologist of the
and Consultancy Context soccer academy, holds a Bachelor’s degree both in Sports Science
and Psychology, a scientific Master’s degree in Psychology, and is
The PST took place in a youth performance academy of a Bundes- a Ph.D. candidate at Sports & Exercise Psychology Unit at the
liga soccer club. The 36 licensed clubs in the first Bundesliga and Department of Sport Science at the University of Rostock. The
second Bundesliga are obliged to set up a performance academy second author helped with data analysis, and the fourth author
for talents. The academies serve as a contact point for top regional mentored the whole project.
talents. They shall ensure the talent pool’s optimum exploitation to The aspired intervention philosophy focuses on the holistic
educate and train world-class players for licensing and upper development of people, believing that performance and health are
amateur sectors (see DFL, 2020 for more information and detailed inescapably linked (Brady & Maynard, 2010). When working with
German-language guidelines). The intervention’s target group was athletes, we always balance performance improvement with the
44 male players from the U19 and U17 teams from the academy. individual athlete’s well-being (Stambulova et al., 2006). Our
TSP Vol. 35, No. 2, 2021
App-Based Blended Psychological Skills Training 157

working model is influenced by a CBT perspective (Beck, 2011) collected (see “Method” section). In the workshops, we used prac-
and third-wave CBTs (Hayes, 2004). CBT interventions build on tical role models and online videos, for example, an online video
the rationale of intentionally activating, controlling, or changing the of Kobe Bryant about mindfulness and attention. In total, the
specific content of thoughts and emotions. Third-wave CBT inter- intervention took 9 weeks.
ventions focus more on the athlete’s relationship to thoughts and The app should facilitate the regular practice of the techniques
emotions by integrating mindfulness as a core concept. Athletes that the athletes have learned in the workshops. We used the digital
primarily learn to observe emotions and thoughts mindfully without infrastructure of the Mindance app, which is commonly used in
attempting to change or control them (De Petrillo et al., 2009; occupational health management in Germany, and we adapted the
Gardner & Moore, 2007). However, our understanding is that CBT app to competitive sports to improve the objectives: regeneration,
and mindfulness do not contradict each other (see the second competition anxiety, attention, self-efficacy, competition anxiety
paragraph in the introduction). management, and mental competition preparation. The user en-
Furthermore, we assume that it is currently not possible to gagement with the app was completely free, and the athletes
develop or imitate a powerful sports psychologist–athlete relation- received no instructions about how often they were supposed to
ship through digital technology alone (Dunn & Holt, 2003; Lambert practice the techniques within the app between workshops. How-
& Barley, 2001; Petitpas et al., 1999). Thus, in our view, a PST app ever, the athletes could set up a push notification as a reminder of
and other digital technologies should be integrated into face-to-face their training with the app.
support, for example, via blended learning, rather than a stand-alone
service. Blended interventions can account for the relationship Techniques
between sports psychologists and clients, particularly in analogous
meetings. This advantage of the analog component can be coupled The app consisted of approximately 10-min long audio-guided
with flexible access to digital solutions (see the introduction). techniques that were structured to develop the objectives as men-
tioned above. Every exercise starts and ends with mindful and
Strategies relaxing breathing instructions.3
Regeneration. The following relaxation techniques were avail-
We decided to use an app-based blended PST based on our
able in the app (Kellmann et al., 2018; Kudlackova et al., 2013):
philosophy and model, which combined an app with workshops.
Progressive Muscle Relaxation (PMR; Jacobson, 2006), Autogenic
The workshops served the purpose of psychoeducation, motiva-
Training (Schultz et al., 2010), Compassionate Body Scan (Neff &
tion, asking questions, and developing (or strengthening the
Germer, 2018), and Fresh, which is a combination of abdominal
already established) relationship. Concerning the relationship,
breathing and a very short PMR (Engbert et al., 2017).
we created an interactive atmosphere in the workshops to enable
the athletes to express themselves. For example, we asked the Competition Anxiety. The following exercises were available in
athletes about the personal characteristics of good recovery or self- the app to learn to manage competition anxiety (Pineschi & di
confidence instead of merely listing them. We also requested ath- Pietro, 2013). In the exercise Image of Calm, athletes create a
letes which measures they already use, for example, “What are you mental image of a calm and relaxed place (Gould et al., 2013). The
already doing for recovery?”2 We admit that one-to-one meetings Problem Box is an imagination exercise in which athletes learn to
seem to be a better setting to develop a therapeutic relationship. capture overwhelming thoughts and emotions in a box to save it for
However, based on our and the athletes’ demanding schedules and later when there is more capacity to deal with them (Engbert et al.,
time constraints, this was not possible. 2017; Tesarz et al., 2016). In the exercise relaxation mantra,
For the intervention, we designed five 45-min workshops. athletes are asked to develop self-talk to reduce intense emotions
The athletes received clear instructions about participating in all (Hatzigeorgiadis et al., 2009; Walter et al., 2019). Moreover, the
workshops, which included the third author and the coaches athletes had access to two breathing techniques in that exhalation is
creating time slots in the athletes’ demanding schedules. In the more extended than inhalation (Berking & Whitley, 2014).
first workshop, the preintervention measurement was carried out
Self-Efficacy. The following exercises were available in the app
(see “Method” section). The athletes downloaded the app and set
to improve self-efficacy (Garza & Feltz, 1998; Gould et al., 1989;
up a username for the app. The username for the app was a code that
Moritz et al., 1996). In the exercise Moment of Excellence, athletes
ensured an anonymous match between app usage and dependent
first create a mental image of a past successful sports action, re-
variables. Moreover, the athletes obtained information about using
consider what skills they used to create this situation (Berking &
the exercise Mental Prep (see “Techniques” section) to prepare for
Whitley, 2014; Vealey & Greenleaf, 2001), and then find a symbol
their competitions. One week later, the second workshop took
for the reactivated emotions and thoughts (Hanin & Stambulova,
place; here, the players obtained information about recovery and
2002; Robazza et al., 2004). In the exercise Mantra, athletes develop
which techniques help support the process (Kellmann & Kallus,
strength-related self-talk (Engbert et al., 2017; Hatzigeorgiadis et al.,
2007). Three weeks later, the psychoeducation workshop addres-
2009). In the exercise self-efficacy, athletes create strategies for
sing attention occurred. In this instance, the players received
facing challenging situations in sports: they first remember a
information about mindfulness (Kaufman et al., 2017), selective
problematic situation from the past (Vealey & Greenleaf, 2001) and
attention (Memmert, 2009), and how to direct attention differently
then are asked how a role model would have behaved in this
(Engbert et al., 2017). Three weeks later, there was a workshop on
situation (Engbert et al., 2017).
self-efficacy and emotion regulation. Athletes learned about tech-
niques to increase self-efficacy (Furley et al., 2012; Garza & Feltz, Attention. Attention can be split into four distinct subprocesses:
1998; Gould et al., 1989; Moritz et al., 1996) and how to manage orienting, selective, divided, and sustained attention (Memmert,
competition anxiety (Gould & Udry, 1994; Hanin, 2000). Two 2009). In the app, we used the more familiar word “focus” to
weeks later, the fifth workshop occurred. In this last workshop, the describe this construct. The regulation of attentional subprocesses
quantitative posttest was carried out, and qualitative data were is an essential characteristic of mindfulness exercises, in which
TSP Vol. 35, No. 2, 2021
158 Stenzel et al.

attention is directed unjudgmentally on a particular sensation, For the measurement of competition anxiety, we used the
object, thought, or emotion (Jekauc et al., 2017; Kaufman et al., German Wettkampfangstinventar (Brand et al., 2009). The concept
2017). The following mindfulness exercises to strengthen attention is based on the English version of the Sport Anxiety Scale (Smith
were available in the app (Chiesa et al., 2011; Lutz et al., 2008). et al., 1990). This questionnaire assesses the competitive trait
In Breath Counting Meditation, athletes can observe breathing in anxiety experienced by athletes before or during competition. The
different regions (e.g., nose and abdomen) and mentally count scale uses a 4-point Likert scale for the responses ranging from
breaths (Kaufman et al., 2017). In Body Scan, sensations in the 1 (not at all) to 4 (very much). The scale assesses three factors
various body parts are mindfully perceived (Kaufman et al., 2017). with four items each: worry (e.g., “I have self-doubt before
In Sensual Meditation, athletes direct their attention to different competitions”), somatic anxiety (e.g., “I feel nervous before com-
sensory channels (Kabat-Zinn, 1994; Kabat-Zinn, 2003; Tesarz petitions”), and concentration disruption (e.g., “I pay attention to
et al., 2016). In Object Mediation, athletes look at a selected object audience reactions before competitions”). For the present data set,
mindfully (Kabat-Zinn, 1994; Kabat-Zinn, 2003). The Optimal we calculated an internal consistency of α = .74 for the pretest and
Focus allows athletes to learn how to switch between different α = .81 for the posttest.
attention directions (Engbert et al., 2017). For the measurement of self-efficacy expectations, we used the
German version of the General Self-Efficacy Scale (Schwarzer &
Mental Competition Preparation. We designed one exercise
Jerusalem, 1995), the so-called Allgemeine Selbstwirksamkeitser-
called Mental Prep with a duration of approximately 5 min. This
wartungsskala (Schwarzer & Jerusalem, 1999). This scale mea-
exercise enables athletes to imagine a personal best performance
sures a person’s confidence in mastering a difficult situation and
(Gould et al., 2013) and to set process goals (Kingston & Hardy,
the extent to which they attribute their success to their competence.
1997).
The 10 items are answered on a 4-point Likert scale ranging from
1 (do not agree) to 4 (agree exactly). An example item is “I can
Evaluation of Intervention always manage to solve difficult problems if I try hard enough.”
We calculated an internal consistency of α = .66 for the pretest and
Based on the objectives, the techniques in the app, and the α = .78 for the posttest for the present data set.
engagement in the workshops, we hypothesized that the blended For the measurement of recovery and perceived stress of
PST approach would improve recovery–stress states (Kellmann the athletes, we used the German version of the short form of the
et al., 2018; Kudlackova et al. 2013), self-efficacy (Garza & Feltz, Recovery-Stress Questionnaires (Kellmann & Kallus, 2016), the
1998; Gould et al., 1989; Moritz et al., 1996), attention (Lutz et al., so-called Erholungs-Belastungs-Fragebogen 24/B (Kallus, 1995).
2008), and reduce competition anxiety (Pineschi & di Pietro, 2013; On this questionnaire, 24 items are used to assess the frequency of
Walter et al., 2019). The techniques offered in the app require stress and recoveries within the last 3–4 days, on a 7-point Likert
systematic and consistent repetition (Weinberg & Gould, 2019). scale ranging from 0 (never) to 6 (all the time). The stress scale
Therefore, we hypothesized that training time with the app would covers the following seven areas: general stress, emotional stress,
amplify the intervention’s effects: if the training time was higher, social stress, unresolved conflicts, overtiredness, lack of energy,
the effects mentioned above were stronger. Finally, we compared and physical complaints. One example item for the stress scale,
active users with nonusers to further disentangle the app’s influence which belongs to overtiredness, is “In the last few days, my work
on the founded outcomes. This comparison was an exploratory has made me very tired.” The recovery scale consists of five sub-
analysis, which was not planned, and we do not present a hypothe- scales: success, social recovery, physical recovery, general recov-
sis for this analysis. ery, and sleep. Two items are assigned to each of these subscales.
For the recovery scale, an example item, which belongs to physical
recovery, is “In the last days, I have relaxed physically.” For the
Method stress scale, we calculated an internal consistency of α = .71 for
the pretest and α = .86 for the posttest. For the recovery scale, we
Participants were presented with paper-and-pencil measures before calculated an internal consistency of α = .63 for the pretest and
and after the intervention to record and compare psychological skill α = .80 for the posttest.
changes. The pretest was conducted at the beginning of the first
workshop and the posttest at the end of the last workshop. In the last
workshop, also qualitative feedback was collected. Qualitative
For the qualitative evaluation of the intervention, the participants
Quantitative were asked about the app (e.g., Were there any features in the app that
facilitate training? If so, name them), the training with the app (e.g.,
For the measurement of attention, we used the German version of Did you train at certain times of the day or in certain situations?), and
the d2-R (Brickenkamp et al., 2010). The d2-R test of attention is the workshops (e.g., What did you like about the workshops?).4
a paper-and-pencil test that assesses concentration, speed, and Feedback was collected on flipcharts at the end of the last workshop.
accuracy. Participants must cross out target stimuli among similar Athletes were motivated to answer at least one question in every main
nontarget stimuli. The target variables are d’s with two dashes category (app, training with the app, and workshops).
above or below them. Nontarget characters are d’s with one, three,
or four dashes above or below them and p’s with one, two, three,
or four dashes above or below them. The test consists of 14 con-
secutive lines of 47 items. The time limit is 20 s for each line. Results
We evaluated concentration, which is the number of characters User Engagement
correctly crossed out minus the number of confusion errors.
We calculated an internal consistency of α = .94 for the pre- and All athletes participated in the five 45-min workshops, and atten-
posttest for the present data set. dance was 100%. The athletes trained for an average of 14.36 min
TSP Vol. 35, No. 2, 2021
App-Based Blended Psychological Skills Training 159

(SD = 18.17, Min = 0, Max = 76) and performed an average of 1.54 We conducted a moderation analysis for each scale that
exercises (SD = 1.89, Min = 0, Max = 8) over 9 weeks.5 On average, showed a significant change between pre- and postintervention.
they did 0.21 exercises per week (SD = 0.28). About 14 people did Training time did not moderate the intervention’s effect on any of
not train with the app at all. The 30 people who used the app trained the scales (Tables 2–5).
for an average of 21.07 min (SD = 18.54, Min = 0, Max = 76) over Besides, we used a mixed multivariate analysis of variance
9 weeks. On average, athletes who used the app did 0.31 exercises with time as a within-subject variable (pre vs. post) and training
per week (SD = 0.21). Every 35.39 days (SD = 23.02), they per- (active user vs. nonuser) as a between-subject factor to further
formed a new exercise. The most frequently used exercises belong disentangle the effects of the app on the criterion variables. We
to the categories of regeneration (among the 30 active users, PMR detected two outliers for the nonusers and three for the active users,
was exercised in total 18 times, Autogenic Training 12 times, Fresh which were retained for further analysis. There were differences
nine times, and Compassionate Body Scan five times), as well as in the results. Here, we only report the results of the complete
focus (among the 30 active users, The Optimal Focus was exercised sample.7 Descriptive statistics of users and nonusers are shown in
in total 10 times, Object Meditation 11 times, Breath Counting
Meditation two times, Sensual Meditation one time, and Body Scan
one time). Other exercises that the active user trained include
Moment of Excellence (in total eight times), Mantra (in total one
time), and Self-efficacy (in total two times), all of which relate to
self-efficacy, as well as Image of Calm (in total four times) and two
breathing techniques (in total four times), which relate to anxiety
management. Participants did not use the Problem Box and Relax-
ation Mantra exercises, which relate to anxiety management, and
they did not use the Mental Prep exercise.

Quantitative
We conducted a paired t test for each criterion variable to compare
the mean values of the pretest with the mean values of the posttest.
Missing values are due to 11 athletes with incomplete question-
naires (pre- or posttest), and at the d2-R, one participant misunder- Figure 1 — Pre- and posttest score for competition anxiety. Note. There
stood the instructions and crossed p’s instead of d’s. The data was no significant change in the competition anxiety scores of the athletes.
were examined for outliers in the difference between the pre- and
posttest values using box plots. Outliers were defined as values
below the lower quartile minus 1.5 × interquartile range or above
the upper quartile plus 1.5 × interquartile. We detected two outliers
for the competition anxiety scale and one outlier for the recovery
scale. We ran our analyses twice: first with all participants and then
without outliers. There was no difference in the results. This report
only describes the results with all participants as the overall sample
size was very small.6 The normal distribution of the difference
between pre- and posttest was not provided for the stress scale. The
paired t test is considered a robust method, even for nonnormally
distributed data (Pagano, 2010).
The results show higher concentration, self-efficacy levels, and
more frequent stress and recovery at the second measurement time
(Table 1; Figures 1–4). There was no significant change in competi-
tion anxiety (Table 1; Figure 5). The effect sizes were either large
(d > 0.8 for concentration and stress, Table 1) or medium (d > 0.5 Figure 2 — Pre- and posttest score for concentration. Note. There was a
for self-efficacy expectation and recovery, Table 1). significant change in the concentration scores of the athletes.

Table 1 Descriptive Statistics and Results of the Paired T Tests


Test Scale n Mpre SDpre Mpost SDpost t d
d2-R Concentration 43 135.58 25.58 159.72 26.06 −11.21** 1.71
WAI-T Competition anxiety 42 1.63 0.35 1.62 0.37 0.18 0.03
SWE Self-efficacy expectation 39 3.08 0.31 3.23 0.33 −3.25* 0.52
EBF-24/B Recovery 39 4.02 0.69 4.51 0.96 −3.33* 0.53
Stress 39 1.46 0.52 2.24 0.85 −6.21** 0.99
Note. Due to multiple comparisons, alpha was adjusted according to the Bonferroni–Holm method. WAI-T = Wettkampfangstinventar; SWE = Selbstwirksamkeitser-
wartungsskala; EBF-24/B = Erholungs-Belastungs-Fragebogen. n includes active users and nonusers; based on incomplete questionnaires, there were <44 participants for
analysis.
*p < .05. **p < .001.

TSP Vol. 35, No. 2, 2021


160 Stenzel et al.

significant main effect of training (Table 7). Pairwise comparisons


revealed that nonusers reported significantly less competition
anxiety in both pre- and posttest than active users (Table 8).
Nonusers had significantly less frequent stress and lower levels
of self-efficacy in the pretest (Table 8). In the posttest, there was no
difference in stress and self-efficacy anymore. Results showed a
marginally significant overall interaction effect of time and training
(Table 7). There is a significant interaction for concentration and a
marginally significant interaction for recovery. Nonusers had
significantly more frequent recovery at the posttest than in the
pretest, whereas there is no difference between pre- and posttest by
active users. Both groups showed improvements in concentration
between pre- and posttest. However, the progress for active users
was descriptively higher than for nonusers (Table 9).

Figure 3 — Pre- and posttest score for recovery. Note. There was a
significant change in the recovery scores of the athletes.
Qualitative
Following Kuckartz’s (2018), we employed inductive content
analysis and created subcategories for the main categories (app,
training with the app, and workshops). The subcategories were not
created a-priori. Instead, they were based on the answers of the
athletes. For this purpose, similar responses were summarized into
a subcategory. For the main category app, the subcategories
structure, content, and technical features were created. The main
category training with the app was divided into two subcategories:
training time and missed training. For the training time, the
subcategories were game-related training and training in their
free time. For the missed training, the subcategories were internal
and external resistances. For the main category workshop, the
subcategories structure, content, media, and influence on training
with the app were defined. We only state feedback if it was
mentioned more than once.
Concerning the app structure, participants mentioned that the
Figure 4 — Pre- and posttest score for self-efficacy expectations. Note.
app was arranged clearly (six times) and easy to use (six times).
There was a significant change in the self-efficacy expectations scores of Additionally, particpants stated that there were no features that
the athletes. facilitate training with the app (four times). Concerning the content
of the app, athletes criticized the lack of variety within the exercises
(two times) and missed pictures and video content (two times).
Concerning the app’s training time, participants stated that
they trained before a match to stay focused (two times) and after a
match for regeneration (two times). In their free time, athletes used
the app before going to bed (two times). As inner resistance, the
lack of motivation (six times) and forgetfulness (two times;
however, the athletes could schedule push notifications in the app)
was mentioned by the athletes. The athletes said no time (10 times)
or other hobbies (three times) as external resistance for training
with the app.
Concerning the content of the workshops, the athletes per-
ceived practical examples as beneficial (20 times). The workshops’
topics, which were aligned to the PST objectives, were positively
mentioned (six times). Athletes suggested relating the topics of the
workshops more to soccer (two times). Concerning the app’s
Figure 5 — Pre- and posttest score for stress. Note. There was a sig- influence on training, more athletes stated that the workshops did
nificant change in the stress scores of the athletes. not influence the practice with the app (five times no impact vs. two
times positive).
Table 6. The Levene test was significant for the competition
anxiety scale and the recovery scale. For this reason, we used Discussion and Implications
Wilks’s lambda for the interpretation of the results. Other require-
ments were met. The results demonstrated a significant main effect The present case study describes the content and implementation of
for time. There were significant differences in the scales self- a blended PST, consisting of an app and workshops, with a group of
efficacy, stress, recovery, and concentration (Table 7). Its direction athletes (N = 44) from a Bundesliga soccer academy in Germany.
followed the paired t tests (Figures 1–4). There was also a We used quantitative and qualitative data to report and understand
TSP Vol. 35, No. 2, 2021
App-Based Blended Psychological Skills Training 161

Table 2 Results of the Moderation Analyses for Concentration


Postintervention concentration
Regression model 1 Regression model 2
Variable Bx SE (Bx) Bx SE (Bx)
Preintervention concentration 0.84** 0.08** 0.83** 0.09**
Training time 0.18 0.12 0.15 0.14
Preintervention Concentration × Training Time 0.00 0.01
R2 .74 .74
F 56.42** 36.93**
**p < .001.

Table 3 Results of the Moderation Analyses for Self-Efficacy Expectations


Postintervention self-efficacy expectations
Regression model 1 Regression model 2
Variable Bx SE (Bx) Bx SE (Bx)
Preintervention self-efficacy expectations 0.61** 0.15** 0.61** 0.15**
Training time −0.00 0.00 −0.00 0.00
Preintervention Self-Efficacy Expectations × −0.00 0.01
Training Time
R2 .33 .33
F 8.82** 5.72**
**p < .001.

Table 4 Results of the Moderation Analyses for Stress


Postintervention stress
Regression model 1 Regression model 2
Variable Bx SE (Bx) Bx SE (Bx)
Preintervention stress 0.80* 0.25* 0.81* 0.26*
Training time −0.01 0.01 −0.01 0.01
Preintervention Stress × Training Time 0.00 0.02
R2 .22 .22
F 5.16* 3.35*
*p < .05. **p < .001.

Table 5 Results of the Moderation Analyses for Recovery


Postintervention recovery
Regression model 1 Regression model 2
Variable Bx SE (Bx) Bx SE (Bx)
Preintervention recovery 0.56* 0.20* 0.58* 0.21*
Training time −0.01 0.01 −0.01 0.01
Preintervention Recovery × Training Time 0.01 0.01
R2 .22 .23
F 4.94* 3.44*
*p < .05.

user engagement and evaluate the intervention in a within-subject competition anxiety, and the frequency of stress was even higher
pre- to posttest design. The results showed higher levels of after the intervention. In a total of 9 weeks, the athletes trained with
concentration, self-efficacy expectations, and more frequent recov- the app only briefly or not at all. The training time with the app did
ery after the intervention. However, no changes were recorded to not moderate the effect of the intervention on the outcomes. In the
TSP Vol. 35, No. 2, 2021
162 Stenzel et al.

Table 6 Descriptive Statistics Users Versus Nonusers


Users Nonusers
Variable Mpre SDpre Mpost SDpost Mpre SDpre Mpost SDpost
Concentration 136.84 30.02 164.88 28.71 139.00 17.74 151.63 14.59
Competition anxiety 1.67 0.38 1.68 0.41 1.36 0.18 1.30 0.13
Self-efficacy expectations 3.13 0.32 3.26 0.37 2.85 0.16 3.13 0.18
Recovery 4.04 0.64 4.32 1.04 3.64 0.74 4.64 0.42
Stress 1.59 0.51 2.23 0.89 1.08 0.41 1.85 0.73
Note. nactive user = 25, nnonuser = 8; based on incomplete questionnaires, there were <30 active users and 14 nonusers.

Table 7 Results of the Repeated-Measure MANOVA


Effect Wilks’s Λ df F η2 p
Main effect time .23 5 18.53 .77 <.001
Concentration 1 52.90 .63 <.001
Competition anxiety 1 0.36 .01 .554
Self-efficacy expectations 1 10.65 .26 .003
Recovery 1 12.11 .28 .002
Stress 1 19.20 .38 <.001
Main effect training .59 5 3.72 .41 .011
Concentration 1 0.27 .01 .604
Competition anxiety 1 6.07 .16 .019
Self-efficacy expectations 1 3.41 .10 .075
Recovery 1 0.02 .00 .884
Stress 1 3.62 .11 .066
Interaction effect Time × Training .72 5 2.10 .28 .096
Concentration 1 7.60 .20 .010
Competition anxiety 1 0.68 .02 .415
Self-efficacy expectations 1 1.42 .04 .243
Recovery 1 3.90 .11 .057
Stress 1 0.16 .01 .693
Note. Due to multiple comparisons, alpha was adjusted according to the Bonferroni–Holm method. MANOVA = multivariate
analysis of variance. nactive user = 25, nnonuser = 8; based on incomplete questionnaires, there were <30 active users and 14
nonusers.

pretest, nonusers showed lower self-efficacy expectations and less such as PMR (18 times), which athletes stated that they use in their
frequent stress than active users. Furthermore, nonusers reported recovery process after a game and to fall asleep. At least two
less competition anxiety in pre- and posttest than active users. athletes said they use the app for regeneration after a game and two
Nonusers had significantly more frequent recovery after the inter- before going to sleep (see “Qualitative” feedback section). We
vention, whereas active users showed no changes between pre- and assume that the relaxation techniques might help active users to
posttest concerning recovery. There is a significant concentration attenuate the frequency of perceived stress. Because at the begin-
improvement between pre- and posttest for both groups; however, ning of the intervention, the active users had more frequent stress
the improvement for active users was descriptively greater. than nonusers. After the intervention, users and nonusers experi-
The low user engagement, coupled with the moderation enced more often stress, but they did not differ significantly.
analysis results and the comparison between active and nonusers, Active users showed higher competition anxiety than non-
indicate that the significant effects found herein were actually due users in the pretest. In the posttest, active users still have a higher
to the workshops, which had an attendance of 100%. Mainly, the level of competition anxiety, which indicates that the use of the app
app seems redundant for the improvement of recovery because was not appropriate to reduce competition anxiety. This could be
nonusers reported more frequent recovery after the intervention. In based on the fact that only three exercises in the app were used eight
contrast, active users did not show any changes between pre- and times, and the other two exercises related to anxiety management
posttest concerning recovery. In the regeneration workshop, ath- were not used at all. Moreover, active users had a higher level of
letes also received hints to regenerate themselves without the app. It self-efficacy expectations in the pretest than nonusers. After the
is possible that nonusers use these techniques instead of the app and intervention, there was no difference in self-efficacy expectations
that these techniques were more effective. Nevertheless, the most anymore, indicating that the app was not suitable for improving
frequently used exercises within the app were relaxation techniques self-efficacy.
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App-Based Blended Psychological Skills Training 163

Table 8 Pairwise Comparisons via Group the regulation of attentional subprocesses was an essential charac-
teristic of every technique, for example, selective attention on
Mdiff sensation (PMR), an object (Object Meditation), or emotion (Image
Time (users − nonusers) 95% CI p of Calm).
Concentration Concerning the quantitative data, a limitation is that the
Pre −2.16 [−25.13, 20.81] .849 measures General Self-Efficacy Scale and the recovery scale of
Post 13.26 [−8.45, 34.96] .222 the Erholungs-Belastungs-Fragebogen have low internal consis-
Competition
tencies for the pretests (α < .70), which questioned the procedure of
anxiety computing scores. However, we have already used validated
scales. Moreover, we have not assessed additional factors, such
Pre 0.30 [0.02, 0.59] .038
as a competition win, personnel problems, practice effects, and test
Post 0.38 [0.07, 0.68] .017 familiarization (especially for d2-R), which could explain the
Self-efficacy effects. In total, it is difficult to disentangle the influence of the
expectations different parts (app and workshop) in detail with the current study
Pre 0.28 [0.04, 0.53] .025 design. Future research should use an RCT study design, which
Post 0.14 [−0.15, 0.42] .333 includes four groups: control group, app-only group, workshops
Recovery only group, and blended group, to answer that question.
Pre 0.40 [−0.15, 0.95] .146 The user-engagement data revealed that the exercises Problem
Box and Relaxation Mantra, which related to anxiety management,
Post −0.32 [−1.10, 0.46] .406
and Mental Prep, were not used. Interestingly, the qualitative
Stress feedback indicates that two athletes engaged with the app before
Pre 0.51 [0.10, 0.91] .016 a game to stay focused, but they did not use the exercise Mental
Post 0.38 [−0.33, 1.09] .285 Prep, although it was the shortest exercise. The same mental
Note. Due to multiple comparisons, alpha was adjusted according to the Bonfer- technique can develop different psychological skills, depending
roni–Holm method. CI = confidence interval. nactive user = 25, nnonuser = 8; based on on the individual and the specific content and application of the
incomplete questionnaires, there were <30 active users and 14 nonusers. technique (Vealey, 2007). It could be that athletes just use relaxa-
tion techniques intending to decrease anxiety (with no outcome)
before a game and concentration techniques to stay focused before
Table 9 Pairwise Comparisons via Time a game. A limitation we did not check was whether the athletes
Mdiff were already familiar with some of the app’s techniques, which
Training (Post − Pre) 95% CI p may influence user engagement, for example, whether they used
Concentration
the app in search of a known or new technique. If the athletes were
already familiar with exercises of that kind, this was not coordi-
Users 28.04 [22.43, 33.65] <.001 nated by the responsible sports psychologist (see “Background to
Nonusers 12.63 [2.70, 22.55] .014 the Athletes and Consultancy Context” section).
Competition anxiety Even the active users (n = 30) trained briefly (M = 21.07 min,
Users 0.01 [−0.08, 0.10] .818 SD = 18.54) over 9 weeks. On average, athletes who used the app
Nonusers −0.06 [−0.22, 0.09] .419 only did 0.31 exercises per week (SD = 0.21). Active users showed
Self-efficacy expectations
higher competition anxiety, self-efficacy expectations, and more
frequent stress in the pretest than nonusers. This may have influ-
Users 0.13 [0.00, 0.25] .043
enced user engagement. Athletes who are more stressed and
Nonusers 0.28 [0.06, 0.49] .016 anxious about the competition may be more likely to use apps.
Recovery The athletes’ self-efficacy expectation could be included in this
Users 0.28 [−0.09, 0.64] .137 assumption to the extent that persons with high self-efficacy
Nonusers 1.00 [0.35, 1.65] .004 expectations are more likely to have confidence in making im-
Stress provements with the help of the app. It could be that some active
users expected immediate improvements in terms of a “quick fix”
Users 0.64 [0.32, 0.96] <.001
(Wyatt et al., 2014). However, PST is based on consistent and
Nonusers 0.77 [0.20, 1.34] .010 frequent training (Weinberg & Gould, 2019). Considering that the
Note. Due to multiple comparisons, alpha was adjusted according to the results emphasize the workshops’ crucial role, some athletes could
Bonferroni–Holm method. CI = confidence interval. nactive user = 25, nnonuser = 8; gather no app training outcomes. The unrealistically high expecta-
based on incomplete questionnaires, there were <30 active users and 14 nonusers.
tions (e.g., hoping for a quick fix) and possibility of no effects may
lead to disappointment, resulting in decreased motivation for
The largest effect size of the intervention was on the improve- continuing training.
ment of concentration (d = 1.71). The concentration improvement The qualitative feedback about the workshops indicates that
between pre- and posttest was descriptively greater for active users the practical examples and the choice of topics, which suggests that
than for nonusers, indicating that the app could be handy to support the right objectives have been selected, were perceived positively
blended PST for concentration development. The concentration by the participants. In the future, it could be beneficial to relate the
exercises were the second most performed exercises. In general, examples more to soccer. According to the current literature, apps
every technique starts and ends with mindful and relaxing breath- have high user engagement if implemented via a blended learning
ing instructions, which may improve concentration regardless of approach (Tighe et al., 2017; Torous et al., 2018). Here, more
the technique’s central part (imagination, PMR, etc.). Moreover, athletes stated that the workshops did not influence their training
TSP Vol. 35, No. 2, 2021
164 Stenzel et al.

time with the app. It would be interesting to investigate the optimal feedback recommends adding motivational functions to a PST app
balance between workshops and user engagement and which other and creating time slots in the athletes’ demanding schedules for
services, such as individual meetings via face-to-face and/or via using the app. For future research, more case and RCTs studies
instant messaging services, can foster high user engagement rates. with large samples are needed to develop evidence-based app
The qualitative feedback suggests that the app was user interventions in sports psychology.
friendly. Nevertheless, the case study demonstrated that access
to an app does not mean that athletes will also use it. This is critical
because it does not matter how useful an app is. If our clients do not Acknowledgments
engage sufficiently with apps, apps will ultimately fail. Apps that The authors thank Robin Maier, David Schumann, and Florian Stenzel
can be flexibly utilized at any time and place do not solve athletes’ from Mindance for coding and providing the Sport Psychology app we
time demand issues (10 athletes stated that they simply had no time used in this study. The authors are also thankful to the editor and two
to use the app). Considering the 100% attendance of the work- anonymous referees for their comments and suggestions. L. Stenzel and
shops, apps should be implemented by actively creating time slots M. Röcken have a professional and financial relationship with Mindance
in the athletes’ demanding schedules. that could influence or bias the content of the paper. L. Stenzel is Chief
A lack of motivation was mentioned as inner resistance that Scientific Officer of Mindance and works part time on his dissertation at
kept athletes from training. In the workshops, athletes found the Martin-Luther-University Halle-Wittenberg. At the time of the study,
practical examples and role models very beneficial. Thus, it seems M. Röcken was a student at the University of Leipzig and worked as a
promising to add these examples in the app, for instance, via working student at Mindance. To reduce possible conflicts of interest,
multimedia material such as pictures and videos. Motivation may L. Stenzel and M. Röcken were not involved in data collection. Moreover,
also increase by involving peers or using gamification approaches O. Stoll and S. Borgmann have supervised the project; both have no
(Sardi et al., 2017), such as arranging a small competition within professional or financial relationship to Mindance. There were no money
the team (Torous et al., 2018). exchanges between the persons and institutions involved, nor was there
A limitation of the present case study is that we did not any financial support. The presented app is also available to other research
systematically collect qualitative feedback: every athlete should teams on request for (empirical) study purposes.
answer at least one question in every main category. For this
reason, only a category-based evaluation of the responses was
possible. Correlations between different categories, as well as case- Notes
based connections, were not able to be investigated. The answers
were collected on flipcharts, which can create peer-pressure, social 1. We do not share this nonanonymized information and collected data,
desirability, and stigma. Future research should focus on fewer because defining the objectives took place before the case study started and
questions, especially on user engagement, and ensure that all athletes have not agreed to participate in the case study.
participants answer all questions. 2. You can find English translations of the workshops here: https://osf.io/
The presented case study has some limitations, and following 4rcb8/?view_only=f25f42826f17475682588a867d364762
its approach, it states lessons from the particular rather than the 3. You can find the English translations of the exercises and the app
general. This also includes the theoretically based reflection of the descriptions here: https://osf.io/4rcb8/?view_only=f25f42826f17475682
researchers, who are personally involved in the intervention 588a867d364762
(Cotterill & Schinke, 2017). Thus, the generalizability of the pre- 4. You can find all questions, answers, categories, and overviews of the
sented results beyond the current case is limited. Part of the qualitative analysis here: https://osf.io/4rcb8/?view_only=f25f42826f174
challenge is that the findings cannot prove that the app-based PST 75682588a867d364762
intervention was responsible for the specific changes in the criterium
variables. Nevertheless, by collecting and evaluating the qualitative 5. You can find data and all analyses here: https://osf.io/4rcb8/?view_
and quantitative data, we provided a holistic picture of the interven- only=f25f42826f17475682588a867d364762
tion to facilitate future research questions and improvements to 6. You can find analyses without outliers here. The results were similar to
develop and implement app-based blended PST. the results with all subjects. The effect sizes were slightly higher than in the
reported analysis. https://osf.io/4rcb8/?view_only=f25f42826f17475682
588a867d364762
Conclusion
7. You can find analyses without outliers here: https://osf.io/4rcb8/?
The present case study describes the content and implementation of view_only=f25f42826f17475682588a867d364762. The results were dif-
a blended PST. The main finding was a significant increase in ferent from the results with all participants. There was no significant main
concentration, self-efficacy, and more frequent recovery after the effect training for self-efficacy expectations and stress. Further there was
intervention. However, athletes showed equal competition anxiety no significant overall interaction effect.
levels and more frequent stress after the intervention. Based on
voluntary use, the user engagement with the app was low, but
attendance at the workshops was 100%. The low user engagement References
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