Knowledge

Management
Mini Case Study
 Introduction of
Members

Maglasang, Abrio, Judy Ann Bahian, Buna, Kristel Estrera, Lynzi

Karen M Dimple Jane

Limbaro, Llabe, Requilme, Saring, Sasuman,

Stephane Mariane Edelvise Cassandra Kate Christy
 Case Study Questions
1 Where do you think knowledge management comes in the situation?

2 Discuss the type of knowledge Rosie brought to her new job.

3 What is your advice to Rosie for her second week?

How could Oxford Consulting improve its knowledge

4
management?
 1.) WHERE DO YOU THINK KNOWLEDGE
MANAGEMENT COMES IN THE SITUATION?
In the case of Rosie, knowledge management
comes the moment she applied the knowledge
she gained from school. Also, she make sure to
read materials and even attended trainings that
will contribute for her to be able to understand the
work more. As what knowledge management
defines, it refers to training and education within a
company or for its clients. To optimize the
efficiency of a group's collective knowledge, it
entails a cycle of creating, disseminating,
structuring, and auditing knowledge.
 2.) DISCUSS THE TYPE OF KNOWLEDGE ROSIE
BROUGHT TO HER NEW JOB.
Rosie brought theoretical knowledge gained
from her Bachelor of Commerce degree, which
included concepts related to business,
management, and possibly consulting. However,
her practical knowledge about the specific
workings of Oxford Consulting and the consulting
industry was limited when she joined. She had to
rely on the company's intranet for guidance
3.) WHAT IS YOUR ADVICE TO ROSIE FOR HER
SECOND WEEK?
Rosie should continue to familiarize herself with
the company's policies, procedures, and available
resources on the intranet. She should actively
seek opportunities to meet and learn from her
colleagues, even if it means initiating
conversations herself. Additionally, she should be
patient in building trust especially with clients.
 4.) HOW COULD OXFORD CONSULTING
IMPROVE ITS KNOWLEDGE MANAGEMENT?
Oxford Consulting Company can improve their
knowledge management by delegating work
equally to specific person in charge, specially in
handling newly hired employees for them to be
aware what are the work they have to be done. It's
very crucial to welcome them and let them feel that
they are part of the company. We can feel in this
kind of situation that they are hesitant to trust Rosie
because she's a freshgrad and with no experience
yet. Maybe it's time for Rosie to show her capabilities
by letting her engage in company's activities.
TEAM311A - Knowledge Management
TEAM NGE

Thank You!