Annex 4: Reference Request Form

This document is for recruitment purposes only and is to be kept strictly confidential.

ABDUJABBOR TOSHEV
Name of Applicant

Position applied for Operations Assistant Data Processing

Name of Referee Marek Suczilin

Position & Duty Station Customer service representative

Organization/Company Contact Center

Date of Reference 5 May 2024

QUESTION 1
What was the nature of your relationship with the applicant and in what capacity was
the applicant employed by the organization?
Please indicate the nature of your relationship with the applicant.*
Current Supervisor ✘ Previous Supervisor Peer/Colleague ✘ Other, please specify below

Project manager

Please indicate the dates you worked with the applicant.

From 11.2020 To 02.2022

QUESTION 2
How would you evaluate the applicant’s overall work performance?

Overall work performance 4 - Exceeds performance expectations

Please explain your rating.

Accurate, attentive to detail, consistent, follows procedures

QUESTION 3
What were the applicant’s greatest professional strengths and achievements?

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QUESTION 4
Please comment on the applicant’s organizational and planning skills and overall
efficiency.

Abdujabbor keeps track of team progress. As a highly organized person, it comes naturally to him to keep all
the parts of a team project organized.

QUESTION 5
Please comment on the applicant’s communication, negotiation, and analytical skills.

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QUESTION 6
Which of the tasks or areas outlined on the Post Description would the applicant find
challenging and why?

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QUESTION 7
What made the applicant an effective supervisor/manager?

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QUESTION 8
How effectively did the applicant interact with colleagues, subordinates, and senior
management? How did the applicant handle difficult people? What was the applicant’s
conflict resolution protocol?

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QUESTION 9
In stressful situations, please describe how the applicant responded. We would
appreciate if you could provide examples to illustrate your assessment.

Customer ordered goods for his child who had a birtday. Unfortunatly, it was lost. Customer was very angry
and insulted Abdijabbor. He listened customer very carefully, tried to calm him down.

He suggested the same goods for free of charge for express delivery and additinally gave him a voucher.
Customer was happy after all of his help.

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QUESTION 10
Has the applicant been suspected of misconduct? To the best of your knowledge, has
the applicant, whether as an employee, (international) civil servant, individual
independent contractor or otherwise, ever been subjected to any disciplinary measure,
contract termination, contract non-renewal or non-extension, or has this person
resigned while under investigation or during disciplinary proceedings, for or in
connection with (allegations of) fraudulent, collusive, coercive, obstructive or
unethical practices, misconduct, harassment, sexual harassment, abuse of authority,
sexual exploitation or sexual abuse, retaliation, or poor or inadequate performance?

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QUESTION 11
Would you rehire the applicant?

Please choose from the drop-down menu.

Please explain if you have selected "Yes, with reservations", or "No".

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QUESTION 12
Is there anything else we should know about the applicant’s performance or
personality?

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Signature Date

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We appreciate your feedback and contribution.