Michelle Kang

647-904-6099 | mkang1996@gmail.com

Experience
Anheuser-Busch InBev (Labatt Breweries of Canada) Mar. 2022 – Present
Product Manager Toronto, ON
• Led a team of 8 remote developers through the life cycle development, from initial fit-gap analysis

to product launch, of an internal iOS sales application with a daily user base of over 500
salespeople
• Improved NPS by 30 points through strategic alignment of user performance data with business

objectives in product road-map management and feature backlog prioritization

• Reduced feature lead time by 33% through streamlining communication between the business,

product design, and engineering teams

• Initiated and executed the integration of external sales performance dashboards, eliminating daily

admin activities and improving user efficiency by 15%

• Spearheaded the development and design of an essential tool, now utilized across the organization,

by independently coding a comprehensive Python application that encompasses both front-end and
back-end functionalities
Recognized as 2023 Top Performer

Deloitte Sept. 2020 – Mar. 2022

Business Technology Analyst Toronto, ON
• Collaborated cross functionally to implement Oracle Netsuite CRM to improve and digitize clients

legacy manufacturing, logistics, and product lifecycle systems

• Identified user pain points and developed user stories through strategizing with clients working in

all levels of organization

• Presented both high level and low level technical solutions to interdisciplinary clients

University of British Columbia Sept. 2018 – Aug. 2020

Graduate Research Assistant Vancouver, BC
• Developed pipelines using Python (Scikit-learn) for large scale biological data processing

Air Canada Mar. 2015 – Oct. 2015

Flight Attendant Vancouver, BC
• Operated all mechanical and safety equipment with industry regulations and standards

Education
University of British Columbia Vancouver, BC
MSc. in Bioinformatics
• Thesis: Linking Cis Regulatory Elements using Transcription Factor Binding Signatures

University of British Columbia Vancouver, BC

BSc. in Computer Science and Microbiology and Immunology
• Major Entrance Scholarship and UBC Chancellor’s Scholar Award

Technical Skills
Languages: Python, SQL, HTML, XML, R
Tools: Azure DevOps, Power BI, Git