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Clinical Interview by Sommers-Flanagan & Zeleke (2015)
Clinical Interview by Sommers-Flanagan & Zeleke (2015)
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Clinical Interview
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The Encyclopedia of Clinical Psychology, First Edition. Edited by Robin L. Cautin and Scott O. Lilienfeld.
© 2015 John Wiley & Sons, Inc. Published 2015 by John Wiley & Sons, Inc.
DOI: 10.1002/9781118625392.wbecp117
2 CLINICAL INTERVIEW
Generally, there are four possible goals of a objective or coldly dispassionate approach to
clinical interview. These include: (a) the goal bedside observations and treatment of hospital
of establishing (and maintaining) a working patients. Although difficult to determine the
relationship or therapeutic alliance between precise origin of the joining of clinical and
clinical interviewer and patient; research has interview in modern use, it appears that Jean
suggested the relationship between interviewer Piaget (1896–1980) was the first psychologist
and patient is multidimensional, including to use a variant of the term clinical interview.
agreement on mutual goals, engagement in In 1920, as Piaget was working to develop a
mutual tasks, and development of a relational standardized French version of an English rea-
bond (Bordin, 1979; Norcross & Lambert, soning test with Theodore Simon in the Binet
2011); (b) the goal of obtaining assessment laboratory in Paris, he became more inter-
information or data about patients; in situa- ested in the fundamental nature of children’s
tions where the goal of the clinical interview thinking than in the ranking of children’s intel-
is to formulate a psychiatric diagnosis, the lectual ability on a standardized test. Realizing
process is typically referred to as a diagnostic that existing psychological research meth-
interview; (c) the goal of developing a case ods were inadequate for studying cognitive
formulation and treatment plan (although this development, he began using an interviewing
goal includes gathering assessment informa- approach that had much in common with
tion, it also moves beyond problem definition psychiatric diagnostic interviews. He referred
or diagnosis and involves the introduction of to his process as the “semiclinical interview”
a treatment plan to a patient); (d) the goal of (Elkind, 1964). Piaget’s semiclinical inter-
providing, as appropriate and as needed, a spe- view combined standard and nonstandard
cific educational or therapeutic intervention, questioning as a means for exploring the
or referral for a specific intervention; this richness of children’s thought.
intervention is tailored to the patient’s particu- Similar to Piaget’s initial efforts to com-
lar problem or problem situation (as defined in bine a rigorously standardized protocol with
items b and c). spontaneous or unplanned questioning, the
All clinical interviews implicitly address the definition and implementation of the clinical
first two primary goals (i.e., relationship devel- interview has historically and presently been
opment and assessment or evaluation). Some characterized by tension between a highly
clinical interviews also include, to some extent, structured or protocol-driven interaction ver-
case formulation or psychological intervention. sus an unstructured or free-response process.
A single clinical interview can simultaneously In a report on structured clinical interviews,
address all of the aforementioned goals. For Abt (1949) provided an early articulation of
example, in a crisis situation, a mental health this dialectical tension inherent to the clinical
professional might conduct a clinical interview interview, noting that researchers did not want
designed to quickly establish rapport or an to lose the rich, projective, and idiosyncratic
alliance, gather assessment data, formulate material obtained in a clinical interview, but
and discuss an initial treatment plan, and also needed reliable interviewing procedures
implement an intervention or make a referral. that were quantifiable.
Abt’s comments captured the qualitative
A Brief History of the Clinical vs. quantitative nature of most historical and
contemporary controversies concerning the
Interview
clinical interview. On the one side, adherents to
The term “interview” was first used in the the medical model view the clinical interview
1500s to refer to a formal conference or as a scientific assessment endeavor, emphasiz-
face-to-face meeting. The term “clinical” has ing its quantitative nature and psychometrics
origins from around 1780 and is linked to an (e.g., reliability and validity). On the other
CLINICAL INTERVIEW 3
side, many practitioners view the clinical regarding initial patient fear or reluctance,
interview as a means for obtaining qualitative conversation or small-talk, explanations of
and idiosyncratic data about patients, using confidentiality, purpose of the interview,
both the process and the data obtained to checking with patients on expectations com-
strengthen the therapeutic relationship and bined with a brief description of how clinician
move toward a culturally and individually and patient will work together, time limits,
tailored intervention. Since the 1940s the clin- and a discussion of theoretical orientation (as
ical interview has been considered as either a needed).
method for gathering facts about symptoms
that align with a scientifically valid diagnosis The Opening
or a relational experience designed to under-
stand the subjective world of another. There The opening begins when the clinician initially
are some who contend that the clinical inter- and formally asks questions about the patient’s
view can and should be both a scientific and current concerns. This period ends when the
relational process (J. Sommers-Flanagan & interviewer stops asking general questions
Sommers-Flanagan, 2014). and begins focusing in on specific topics. In
Shea’s (1998) model, the opening is minimally
directive and lasts about 5–8 min. Interviewer
The Structure or Process of a
tasks include an opening question, use of
Clinical Interview basic attending or nondirective listening skills
All clinical interviews have an inherent internal (e.g., paraphrase, reflection of feeling), and,
structure that includes a beginning, middle, based on the patient’s opening response, an
and end. This pattern or process of a clinical initial evaluation of patient problems, person-
interview has been written about extensively. ality, and current functioning. In psychiatric
Various authors have identified interview terminology, the focus during this period is on
stages or phases and specific tasks that clinical eliciting and then listening to and analyzing the
interviewers should accomplish in a particular patient’s chief complaint. The chief complaint
sequence. Many of these stages or phases are is defined as the patient’s primary reason for
theoretically based, but Shea (1998) described seeking therapy.
a general atheoretical interview structure that Many clinicians develop and use a stan-
includes the following stages: (a) the intro- dard opening statement or question. A
duction; (b) the opening; (c) the body; (d) the common prototype is: “Tell me what brings
closing; and (e) termination. In Shea’s model, you to counseling (or therapy) at this time”
there are interviewer–patient interactions and (J. Sommers-Flanagan & Sommers-Flanagan,
interviewer tasks that signal the beginning and 2014, p. 184). Other authors have recom-
ending of each stage. These interactions and mended many other possible formal openings,
tasks are described next. including: (a) What brings you here today?
(b) How can I be of help? (c) What are some
The Introduction of the stresses you have been coping with
recently? and (d) Anything you would like to
This interviewing stage begins at first contact tell me about yourself or your situation, I’d be
between clinician and patient; it ends when very glad to hear.
the clinician begins to specifically ask about
“the reasons the patient has sought help”
The Body
(p. 58). Tasks common to the introduction
may include scheduling, formal introductions The body of an initial interview primarily
(including the clinician’s description of his or involves information gathering, but it can
her professional credentials), seating, clinician also include the implementation of a specific
expressions of concern, clinician reassurance therapy intervention or technique. Overall, the
4 CLINICAL INTERVIEW
quality and quantity of information gathered or The clinical interviewing task is so immense
intervention applied depends almost entirely that it often feels as if more time is needed to
on the interview’s purpose and the clinician’s develop a deeper understanding of patients
theoretical orientation. For example, if the and their problem(s). Additionally, patients
interview’s purpose is to establish a working may be feeling enjoyment or gratification over
psychiatric diagnosis, the clinician will be ask- being listened to so closely and consequently
ing specific questions about patient symptoms. want to linger.
In contrast, if the purpose of the interview Statements made by patients immediately
is to establish rapport and initiate a working before the session is scheduled to end or as they
alliance, then the interviewer is likely to use walk out of the office are commonly referred
more nondirective listening skills designed to to as doorknob statements. Doorknob state-
show empathic understanding of the patient’s ments sometimes represent patients’ efforts to
situation, concerns, and emotions. extend the session. For example, patients may
Tasks associated with the body of the clin- suddenly begin discussing abuse experiences
ical interview include transitioning from less or suicidal impulses at the end of the session.
directive to more directive interviewing, gath- Doorknob statements are one example of the
ering information pertaining to the patient’s challenges of ending clinical interviews in a
problem, focusing on patient symptoms and timely fashion. Tasks associated with the ter-
characteristics associated with possible psy- mination stage include watching the clock or
chiatric diagnoses, describing an initial case time management, observing for and handling
formulation, and applying interventions as doorknob statements, offering reminders of
appropriate. appointment times or homework, and offering
well wishes until the next meeting.
The Closing
The closing signals the end of information Levels of Interviewing Structure
gathering (diagnosis) or intervention (treat- Unstructured, Semistructured,
ment). At this time most clinicians stop and Structured Clinical Interviews
gathering new information and avoid applying
new interventions. Instead, the discussion The term structure is not only used to describe
turns to planning for the future. This future an interview’s internal process or sequence,
focus may include coping strategies for the but also to describe the directiveness of the
week ahead (assuming there will be a session approach used during a clinical interview.
the next week) or a discussion about what to In this regard, the interpersonal process that
talk about during the next session. The closing constitutes the clinical interview may be rel-
generally occurs about 5–10 min before the atively unstructured (patient directed) or
interview is over. Tasks associated with the highly structured (clinician directed). The
closing stage include providing reassurance, level of structure of a given clinical interview
summarization, articulating a case formula- depends on a variety of contextual factors
tion, instilling hope, guiding and empowering (e.g., interview goal, theoretical orientation,
patients, and tying up loose ends. treatment setting, or practitioner preference).
Clinical interviews are typically categorized as
Termination unstructured, semistructured, or structured.
interview may intermittently include open or provide clinicians with structure and focus,
projective questions posed by the interviewer, but also allow flexibility in how the interview
followed by patient responses. During unstruc- is conducted.
tured interviews, clinicians focus on tracking
Structured Clinical Interviews
patients, usually using a variety of nondirective
listening skills, instead of using questions and In contrast to unstructured and semistructured
other directive interviewing approaches to lead interviews, a structured clinical interview is a
patients (Meier & Davis, 2011). For example, tightly managed protocol or process wherein
in an initial psychoanalytic clinical interview, clinicians ask a systematic series of prede-
the clinician might use free association, dream termined questions, including follow-up
analysis, and/or free recall of childhood events questions. In this approach there is little or
as a means of collecting assessment infor- no opportunity for unplanned or spontaneous
mation. From the psychoanalytic perspective questioning by clinicians and little or no
a less structured or unstructured process is spontaneous exploration of diverse topics by
viewed as helpful in stimulating a transference patients. The purpose of a structured clinical
reaction. Psychoanalytically oriented clinicians interview is nearly always diagnostic. Training
use their observations of transference reactions and supervision to conduct structured diag-
as a source of assessment and treatment plan- nostic interviews is often required to ensure
ning data. Depending on the psychoanalytic diagnostic reliability. Examples of structured
or psychodynamic model being employed, the diagnostic interviews include the Structured
clinician may or may not provide an explicit Clinical Interview for DSM-IV Axis I Disorders
treatment formulation during an initial session (SCID-I), the Child Assessment Schedule, the
and may or may not use trial interpretations Mini-Mental State Exam (MMSE), the Anxiety
designed to elicit assessment data and initiate Disorders Interview Schedule for DSM-IV
the treatment or intervention process. (ADIS-IV), and the Alcohol Use Disorder and
Semistructured Clinical Interviews Associated Disabilities Interview Schedule–IV
(AUDADIS-IV). These examples provide a
In keeping with Piaget’s initial development
sense of the range and specificity of published
of the semiclinical interview, a semistructured
interview typically includes a predetermined structured diagnostic interviews.
set of questions followed by either unplanned The SCID-I is perhaps the most commonly
questioning or a free response or exploration used structured interview prototype. The
period. Semistructured interviews come in SCID-I comes in two forms: (a) the Clini-
many forms and fulfill many different pur- cian Version for DSM-IV Axis I Disorders
poses. For example, for diagnostic purposes, (SCID-CV); and (b) the Research Version for
the Hamilton Rating Scale for Depression DSM-IV axis I disorders (SCID-RV). In addi-
(HRSD) can be used to guide a semistructured tion, there is also a SCID protocol for determin-
interview. Specifically, the HRSD includes 21 ing DSM-IV Axis II disorders (the SCID-II).
depression-related items that can be imbedded The SCID user’s guide describes the SCID as a
into an interview (in any order) and results “semistructured interview.” However, in prac-
in a score from 0 (no depressive symptoms) tice, the SCID is nearly completely structured.
to 66 (extreme depressive symptoms). In con- For example, the only protocol deviations for
trast, the Relationship Anecdotes Paradigm clinicians are that in addition to questions that
(RAP) interview is a semistructured inter- are “to be asked verbatim,” there are also “par-
view approach designed to elicit numerous enthetical questions” to be asked as needed, and
relationship narratives that contribute to a psy- sections where clinicians are prompted to use
chodynamic treatment formulation and plan. the patient’s “own words” when constructing
Overall, semistructured clinical interviews required or parenthetical questions.
6 CLINICAL INTERVIEW
Overall, scientific support of structured native language, (c) seeking professional con-
or semistructured clinical interviews as a sultations with professionals familiar with the
reliable and valid diagnostic procedure is patient’s culture, (d) providing extra services
limited. Given this state of the science, it (e.g., childcare) that help increase patient
has been proposed that practicing clinicians retention, (d) oral administration of written
maintain a balanced approach to conducting materials to patients with limited literacy, (f)
diagnostic clinical interviews. In an effort to cultural sensitivity training for all professional
maintain a positive working relationship while staff, and (g) explicitly incorporating cultural
simultaneously obtaining potential useful content and cultural values into the interview
diagnostic information, a five-part model has process, especially with patients who are not
been described: (a) clinicians open diagnos- acculturated to the United States culture.
tic interviews with a warm and interactive
explanation and discussion of what the patient Future Directions
should expect; (b) an extensive review of the
To the extent that human interaction remains a
patient’s chief complaint or presenting problem
popular means for obtaining information and
and associated goals are obtained; (c) a brief
making inferences about individual patients,
review of the patient’s relevant personal history
the clinical interview in psychology, psychiatry,
or at least a history of the problem is con-
counseling, and social work will likely remain
ducted; (d) as appropriate, a brief mental status
one of the most fundamental components of
examination is conducted; and (e) a review
mental health training and practice.
of the patient’s current situation, including
For the historical observer, it should not be
social supports, coping skills, physical health,
surprising that clinical interviewing processes
and personal strengths is obtained. As needed,
and procedures have included both quanti-
a structured or semistructured interview tative and structured approaches as well as
protocol can be inserted into this diagnostic qualitative and unstructured approaches. It is
interviewing process. likely that the future of clinical interviewing
will continue to include efforts to emphasize
Multicultural Adaptations both of these diametrically opposed inter-
Early research on psychotherapy with diverse viewing perspectives. Hopefully, knowledge
patients indicated that following an initial clin- from future research and practice will help
ical interview, most culturally diverse patients refine clinical interviewing guidelines so that
did not return for a second session. This find- individual clinicians gain in their awareness
ing, as well as other multicultural research, of when to apply less structured procedures,
motivated researchers and practitioners to more structured procedures, and cultural
search for and identify possible cultural adap- adaptations in ways that enhance the reliability
tations that might help clinical interviewers and validity of interviewing as an assessment
establish more positive connections with process and the effectiveness of the clinical
diverse patients during the initial interview. interview as a mechanism for building a strong
Although the complexities of research with therapeutic relationship that contributes to
diverse populations in clinical settings limit positive treatment outcomes.
the strength of conclusions that can be made, a
SEE ALSO: Approaches to Diagnostic Validity;
number of general guidelines for multicultural
DSM-IV; Informed Consent, Psychotherapy; Med-
adaptations are available (Griner & Smith, ical Model of Mental Disorders; Mental Status
2006). These include: (a) the use of initial small Exam; Structured Clinical Interview for the DSM
talk and self-disclosure with some cultural (SCID); Structured versus Semistructured versus
groups, (b) whenever needed or possible, Unstructured Interviews; Therapeutic/Working
conducting an initial interview in the patient’s Alliance
CLINICAL INTERVIEW 9