Name :- Namasvi Ramesh Sutar.

Project Name :- Interpersonal Skills

Subject Name :- Business Communication

Roll No. :- 189

Content :
1.Interpersonal skills
2.Benefits
3.Ascept of communication
4.Communication Skills
5.Listening
6. Communication is verbal and non-verbal
7.Body Language
8.Communication Skills
9.Giving construction feedback
10.Receiving feedback
11.Teamwork Ability

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Interpersonal Skills :
 Personal Professional
relationships relationships

Employment Team or group

Benefits : related skill work in college

Learn about other

Share work load
perspectives
Aspects Of Communication :

LISTENING AND EXPESSING VERBAL AND NON - VERBAL

Communication
Skills :
• Listening :
Paying attention to the total
content of someone's verbal communication,
without thinking of what you're going to say next,
what you need to do that afternoon, etc.
Listening :
o Avoiding distractions :
1. Reduce Noise
2. Not thinking about what to say
o Attention Giving :
1.Body Language
2. Nodding
o Active Listening :
1. Focusing
2.Paraphrasing
Communication Is :
I. Verbal
The words we use 7%
The tone we use 13%

II. Non- Verbal

Body Language 80%
 Gesturing
Facial Expressions
Body
Eye Contact
Language :
Posture
Tone of voice
Communication Skills :

LISTENING SELF- EXPRESSION

 Positive

Giving Specific

Constructive
Feedback : Non- Judgmental

Sensitive
 Receiving Feedback :

▪ Be open and receptive

▪ Listen to what is being said
▪ Be aware of immediate reactions
▪ Concentrate on content
▪ Question if you don't understand
▪ Ask for help/ suggestions/ ideas
Teamwork Ability :
• Being able to work on a team is a trait employers look for in their
employees

• Working in teams involves

- Working together to achieve a common goal
- Contributing ideas
- Getting along with others
Communication Skills :
• Being able to communicate with
others, either in written form or
oral, is important

• A person who can clearly express

themselves and their ideas, shows
the person is knowledgeable and
intelligent
 Conclusion :
• Interpersonal skills are
necessary for your survival both
in life in business

• Interpersonal skills can be

learned and developed with a
little effort