Consumer Service Center-Xiaoru (Supp…

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Customer Service Center-XIAOLING (S…

C to me
5 days ago Details

Dear customer,

Thank you for contacting us. We are sorry to learn that

you still haven't received this item.

After checking, we found that your parcel has indeed

arrived at your local post office on September 20th.
Attached is a picture of the latest logistics information for
your verification. In this case, we suggest you trying the
following two methods to find your package:
1. Please contact your local post office and provide your
name, address and tracking number: AS064459899CN.
2. Please check with your neighbors and family to see if
they have signed the package for you.

If you still cannot find your package after trying the

methods, we suggest you negotiate with the logistics
company about the claim, as it is likely that your package
was not delivered to you in time due to their negligence.

Hope you will receive your goods as soon as possible. If you

have any questions, please feel free to contact us.

Best regards,