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Employee Off boarding: EMPower

Checklist for Employees

First Week of Resignation

1. Intention to resign
✓ Verbal discussion with you manager has been completed
✓ Submission of written resignation letter with relevant dates

2. Submission and logging of resignation via GSS (Global Self Service)

Path: Global Self Service>>APAC HR Operations & Payroll>>Exit Management>>Apply Resignation

Note: Any form of verbal or SMS communication will not be considered as formal resignation or intent of separation.
Ensure to update your latest personal email and contact number when submitting your resignation on GSS.

3. Approval of resignation
✓ Resignation approval by the manager via GSS
✓ Acceptance letter has been sent via email
4. Notice period and last working day. Confirm your last working date via GSS (talk to your manager for more
information).
Access additional details here | Link to SL encashment policy on hub

Note: Unavailed annual/vacation cannot be encashed upon resignation/termination of employment. However, all regular employees who
completed their 30 days resignation notice and have not taken any leaves during the 30-day notice period (prior to last working day) will be
eligible to encash their remaining/prorated accrued sick leave credits, to a maximum of five (5) sick leave credits only and will be included
in their full and final pay.

While Serving the Notice Period

1. Participate in the Employee Exit Survey

2. Discussion of handover documents with your manger

3. Initiation of transition calls or meetings

4. Sharing of essential files, folders and references with a relevant team member

Last Week of Resignation

1. Workflow discussion
✓ Create and share an outline of all needed workflow to complete necessary tasks

2. Delete unnecessary email, shared drive, share point, network drives

3. Business critical information

✓ Must be transferred to appropriate folders

Note: Files must be handed over to your manager once completed

4. Completion of transition and document handover

Last Working Day
1. Company assets, documents and property
e.g. laptops, VPN tokens, WIFI tokens, headsets, cords, Y jack, Smart cards, ID cards, credit card liquidation, cash advances and similar
assets must be surrendered on or before the last working day. Company assets and the likes must be surrendered to below:

Assets Return TO When

Laptop, desktop, headsets, Y cords, smart card and the likes ITAM On or before the last
ID cards, access card, keys and the likes Facilities/Security working day

Note: I understand that any delay or failure to return such assets will result to deduction in my final pay. The amount for deduction will be
based on the acquisition value of the asset. While liquidation of credit card/cash advance shall be done in concur (Finance), same timeline
should be followed.

2. Final pay processing

✓ Will take 45 business days from the date your manger has submitted the exit clearance
✓ Final pay processing will commence once all clearances are completed

3. SSS Loan Balance

✓ As mandated by SSS, OGS is required to deduct the SSS loan balance to the employee’s final pay.
4. The Network with Us
✓ Voluntary enrollment in the ‘The Network with Us’ website to stay informed about UnitedHealth Group
career- related news and information.

Claim my Final Pay

1. I understand that an email notification from the HROps team will be sent to my personal email address when
my final pay check or computation is ready
✓ Ensure that your personal email address is accurate in system.
✓ You will receive a notification with online credentials to access your pay slip and additional documents once your final pay
has been computed.
✓ OGS will no longer provide printed copies of final pay documents.
✓ Bring a printed copy of your final pay slip in case of any questions or disputes.
2. Claiming of check is every Thursdays only from 3pm to 6pm except holidays (Metro Manila: 10F Front Desk,
Science Hub Tower 1, McKinley Hill, Taguig and Cebu: 7.1 Huddle Room 7th Floor Reception, Calyx Centre,
Cebu IT Park, Apas, Cebu City) Click HERE for more details

Note: Bring the original and photocopy of one valid government issued ID. If an authorized representative will claim the final pay
check on your behalf, an original Special Power of Attorney (SPA) is required. The authorized representative must bring a photocopy
of his/her government issued ID and submits a photocopy of the employee’s valid government issued ID.

Reminder: Employees or authorized representative are expected to comply with office regulations on dress code and will be
required additional government valid ID to enter the premises.
3. Temporary access credential from the Payroll Vendor
Employees have 90 days to view and download their full and final documents (such as final pay payslip, BIR form 2316) upon
receiving the login credentials from system.

4. Negative final pay should be settled immediately.

Non-settlement will result to legal action for recovery. Furthermore, the company has the right to adjust any outstanding/dues pending
against the retirement fund(if any)
Important Reminders:

• Optum Employees and accredited vendor employees must return the assets back to the base location in event of termination
or separation (voluntary or involuntary), internal transfer or employee change location. The assets should not be shipped
through unauthorized courier vendors.
• Optum Employees and accredited vendor employees must return the assets to the Company at substantially the same
condition as it was when provided, without need of demand, no later than 5 days after the termination or separation (voluntary
or involuntary) of employee’s employment with the Company for any cause or no later than 5 days after the employee’s last
working day (for employees), or upon end of contract (for contractors), or at any time upon the request / order of the Company.
• The assets are Company property and cannot be converted to an individual’s own personal property. In the event that the
assets are not returned to the Company when so required, or if the assets have been found to be damaged, the cost of the
assets and other related costs due to the non-return of the assets may be deducted by the Company in the meantime from
employee’s salary or from any sum of money due to the employee at any time, including full and final settlement, or, at the sole
discretion of the Company, employee may be asked to pay the cost of the assets through direct reimbursement or cash
payment. Even after deductions have been made from the employee’s salary, the employee still required to return the assets
to the Company and thereafter, the amount of the assets charged to the employee shall be returned to the employee,
excluding the amounts charged by and already paid by the Company to the government due to the delayed return of the
assets (e.g. VAT or duties and taxes).

Retirement Benefit Check: Eligible employees will receive a separate email notification from the Payroll team once the check is
available. Processing will take a maximum of 60 business days after the last working day. Process and requirement for releasing
Retirement Benefit check is similar as final pay process.

Withdrawal of Resignation: Employee must submit a written request to withdraw the resignation to his/her manager for approval.

Bravo: Redeem your Bravo points before leaving the organization. On the other hand, to redeem an award after leaving the company
(OGS), employee should contact Globoforce customer service by emailing them at customerservice@globoforce.com. A customer
service representative will guide the award recipient through selecting his or her desired rewards.

Useful Tools/Templates:
APAC HR Operations & Payroll Portal
Network with Us
Separation Policy