RISHABH KAPOOR

Sector 49 Noida +91 735-500-9169 rishabh96kapoor@gmail.com

PROFILE SUMMARY
Results-driven and customer-centric Customer Support Executive. Proficient in resolving
customer inquiries, issues, and concerns with a track record of exceeding performance
targets. Strong communication skills, coupled with empathy and active listening, to
understand and address customer needs effectively. Possesses a deep understanding of the
company's products/services, enabling accurate and informative responses.

EDUCATION
B.COM
2016- 2019
Himalayan University
12th 2015 - 2016
Modern Indian School
10th 2013 - 2014
Lucknow Public College

SKILLS
Teamwork Effective Communication Product Knowledge
Technical Proficiency Customer Empathy Time Management
Conflict Resolution Problem-Solving Attention to Detail