Jessica Ochoa

Albuquerque, NM | personal phone:505.2219412| home

phone:505.591.8012 | jessica4ochoa@gmail.com

Experience

11/12/2018-1/09/2020

Staff, the Candy Lady of Old Town

Followed candy and sweet-good-making recipes, maintained store appearance, operated cash
register, communicated clearly with customers, provided impeccable customer service, and
collaborated with co-workers.

5/18/2020-8/8/2021

Shift Leader, Baskin Robbins

Key holder responsible for opening the store, closing the store, cleaning, and managing store
employees, cash register operator, scooped ice cream, made and decorated ice cream cakes,
followed recipes, provided excellent customer service, experience in upselling products,
maintained professional relationships with coworkers, trained coworkers, performed duties
collaboratively with a team, prepared food and drinks quickly and correctly.
*Trained in COVID-19 safe practices.

10/03/2022-Ongoing
Lumber Associate, The Home Depot
Responsible for maintaining stocked shelves, store appearance, engaging in informative and
cheerful customer interactions, upselling store membership and credit cards, training coworkers,
operating wood-cutting saws, and working with a team to achieve operational goals.
*Forklift certified

Education

05/14/2022
High School Graduate, Digital Arts & Technology Academy
GPA 3.65

08/22/2022-Ongoing
Student, The University of New Mexico

Skills & abilities

 Management
 Problem-solving
 Communication
 Leadership
 Thorough
 I learn from my mistakes and appreciate feedback
 Enjoy cleaning
 Strong work ethic
 Proficient in Adobe Creative Cloud