NAME OF ROLE

FLOOR & BAR TEAM MEMBER-GRADE 6

REPORTS TO:
General Manager

KEY RELATIONSHIPS:
Venue teams, General Manager, Head Bar Tender, Management team

PURPOSE OF THE ROLE:

To consistently deliver the best hospitality experience with personality, flair and attention to detail.
Demonstrate our Company Core Values at all times.

KEY ACOUNTABILITIES:
• Maximise customer experience through delivery of the best hospitality experience
• Ensure product knowledge enhances the customer experience
• Follow Company systems to ensure all checklists are completed on time
• Actively participate in an open, honest, and engaging culture
• Value your team, support and coach others within the venue
• Contribute and engage in team activities
• Ensure Company policies including stock, cash and compliance are followed and completed on time
• Always keep venue customers and team members safe and secure

SKILLS & EXPERIENCE RELEVANT TO THE ROLE:

• Capacity for learning
• Customer focused and confident
• Conscientious, with a great team working ethic and positive attitude
• Committed to your own personal growth