SAMANTHA PAULINE A. PAJOTA Block 26 villa no. 5, Khalifa City A, Abu Dhabi, United Arab Emirates Email: samantha_pajota@yahoo.

com Skype name: samantha_pajota Res. (02) 5574298 Mobile # 056-6144902

CAREER OBJECTIVE To find a challenging position to meet my competencies, capabilities, skills, education and experience.

PERSONAL INFORMATION Nationality: Filipino Resident of: Republic of the Philippines Birth date: 17 Feb, 1981 Gender: Female Marital Status: Married Number of Dependent: 1

PROFESSIONAL EXPERIENCE August 26, 2010 October 2011 Public Relations and Marketing Officer CWorks Photography Canelar St. Beside Graciel Flower shop, Zamboanga City, Philippines 1. Represent the company in a reputable and profitable way. 2. Advocate the company to the general public. 3. Build a relationship with the media such as the newspaper company staff and journalists to handle companys media relations.

4. Writing press releases for Cworks Photography showcasing the company. 5. Arrange events and programs that will bring exposure to the company. 6. Supervise subordinates 7. Provides practical ideas in order to deploy sales management strategies for distribution of products and services. 8. Supervise Public relations activities and directing publicity programs. 9. Look over general public satisfaction and crisis management.

July 2, 2011September 6, 2011

Life and Style Columnist Zamboanga Star (Newspaper) 2nd Gate, Cor. Falcatan and Don Toribio St., Tetuan, Zamboanga City, Philippines 1. Interview people for the article. 2. Build contacts to maintain a flow of lifestyle news. 3. Seek out and investigate stories via contacts, press releases and other media. 4. Attend a variety of events like fashion shows, weddings, birthday parties, beauty pageants, etc. 5. Work closely with the team, photographers and editor. 6. Produce concise and accurate copy according to the newspapers house style and to strict deadlines. 7. Write short fillers to entertain and research and write longer feature articles for businesses and organizations. 8. Uploading Life and style updates for the newspaper fan page. 9. Write about entertainment, fashion and trend, Very Important people, lifestyle, events and write-ups for businesses and organizations.

October 2010September 2011

Customer Service Representative AA Homeshoring Solutions Virtual Contact Center

info@homeshoringsolutions.com

1. Interact with the companys customers to provide them with information to address inquiries regarding the products and services. 2. Deal with and help resolve any customer complaints in accordance with the companys guidelines and policies.

3. Send customers non-receipt products and reverse erroneous fees. 4. Get information on the problem and pass it along to someone else to solve. 5. Make sure that the complaints made are valid and do whatever I can within the bounds of authority to make sure the customer is satisfied when he hangs up the phone. 6. Sell the companys products and services. 7. Provide product information to assist the customers in making a decision about a product to buy. July 9, 2007August 23, 2010 Service Recovery Executive VXI Global Holdings B.V. (Philippines) Makati Site: SM Cyberzone 2, Sen. Gil Puyat Ave. corner Jupiter Street, Bel-Air, Makati City, Philippines Account: American Express 1. Interact with the companys customers to provide them with information to address inquiries regarding the products and services. 2. Make sure that the complaints made are valid and do whatever I can within the bounds of authority to make sure the customer is satisfied when he hangs up the phone. 3. Attending to customers needs by providing extraordinary customer service 4. take escalation calls, coaching customer care professionals on Call handling and sharing best practices, assists CCPs in call handling and tool navigation and product knowledge 5. Send customers non-receipt products and reverse erroneous fees 6. Update accounts, billing, payments, credit adjustments, disputes, fraud case setup, general account summary, balance transfers, LOC increase requests, products general information, APR reprice, service enrollment, credit balance refunds/transfers..etc June 24, 2006June 25, 2007 Technical Support Representative Teletech Customer Care Management Philippines, Inc. Levels 1 and 2 Robinsons Place Novaliches, Quirino Highway, Novaliches, Quezon City, Philippines Main Office: Bldg. F, SM Corporate Offices, 1000 Bay Boulevard, SM Central Business Park, Bay City, Pasay City, Philippines

1. Assist customers with DSL/Internet connection. 2. DSL Networking Set-up 3. Configure E-mail settings with different E-mail servers of different Windows-based Operating Systems 8 months of Clinical Internship and 1 month and a half of Community-Oriented Rehabilitation Program (Philippines) Position: Physical Therapist Intern 1. Andres Bonifacio Memorial Hospital, April 2001, Trece Martires, Cavite. 2. Estrella Hospital, May 2001, Silang, Cavite. 3. Dr. Victor R. Potenciano Medical Center, June 2001, Edsa, Mandaluyong City. 4. Malolos Provincial Hospital, July 2001, Malolos, Bulacan 5. Health and Body Systems, Inc., August 2001, Aguirre st. BF Homes Paraaque City 6. Community-Oriented Rehab Program, October-November 2001 7. Dr. Jose P. Rizal Medical & Research Center, December 2001January 2002, Dasmarias, Cavite. 8. St. Lukes Medical Center & Research Center, February 2002, E. Rodriguez Responsibilities: 1. Treat patients according to Physiatrists orders 2. Update Patients charts 3. Patient evaluation and Physical examination 4. Inventory 5. Supervisor Trainee: patient decking

EDUCATION 1997- 2002 De La Salle University Health Sciences Campus Dasmarias 4114, Cavite, Philippines Bachelor in Science of Physical Therapy Ateneo de Zamboanga La Purisima St. , Zamboanga City Secondary School Diploma

1993- 1997

SKILLS

Skill Microsoft Word, PowerPoint Microsoft Excel

Level Intermediate Beginner

Years Practiced 10 <1

LANGUAGES

Language English Filipino

Level Expert Expert

REFERENCES

Reference

Relation

Phone

Facebook Account

CLINT SANCHEZ Entrepreneur and Manager

CWorks Photography +639173083518

Clint Non Sanchez Cworks