CHATTER'S GUIDELINES

GOLDEN RULES
DO NOT MAKE ANY PROMISES THAT THE MODEL CANNOT DELIVER

NO boyfriend / girlfriend relationship in real

NO meet-ups
life

NO custom videos DO NOT say “I love you” to fans

DO NOT entertain minors

SANCTIONS
Verbal Warning

1st Warning

2nd Warning

Suspension

Termination
 IMPORTANT REMINDERS
NEVER pretend to be a minor or mention any minors at all. Never mention ages below 18.

NEVER mention any animals or anything involving animals, especially in any sexual
context. This goes for ALL types of animals. Horses and all.

NEVER mention anything involving piss/poop.

NEVER mention payment methods words like cash app or PayPal. .

AVOID words such as "HMU" or "hit me up" because Onlyfans Al recognizes it as violence.
NEVER mention words related to fruits, foods, and even pets.

AVOID all content that involves "experimental things like household items, cleaning tools,
food. ONLY focus on sex toys.

DO NOT use words like daddy/dad/brother/sister.

ONLY focus on sex toys.

NEVER write the word "meet or entertain idea of meet ups. if a sub ask about meeting up
you can simply say "I'm not into that kind of thing".

Changing the spelling like m3atups, meetups, hookup, pi$$ is NOT ALLOWED too. Same
for ALL banned words. AVOID these topics completely.

DO NOT write words like cash app or PayPal. In cases like these, you may say "I don't use
that" if someone asks to pay with that.
 BANNED CONTENTS
BUTTPLUG

GAGGING

BATHROOM / SHOWER
(Not allowed on High-tier Models)

KITCHEN TOOLS

ANYTHING RELATED TO FOOD

ANYTHING RELATED TO ANIMALS

OUTDOOR NAKED

ANAL GLASS DILDO / COLORED DILDOS (EXCEPT SKIN TONE DILDOS)

BDSM
 RESTRICTED OR BANNED WORDS
OnlyFans have updated their policies and chatters should refrain from using the following words:.

abduct blacked cervix dog fetal golden shower

abducted blackmail child doggy fisted goldenshower

abducting bleeding chloroform doggystyle fisting hardsports

abduction blood chloroformed dogstyle flogging hell

admire me bloodplay chloroforming doze floetal hm

admireme book choke drill forced by hmm

animal book time choking drilled forceful hon

art btw coma drinking forcing honey

asphyxiate bukkake comatose drunk freeze hooker

asphyxiation butt plug consent drunken from behind hun

asphyxicate caned cow girl eat fuck a fan hungry

asphyxication caning cow girls enema fuckafan hurt

bait booktime cowgirls entrance fuckfan hypno

ballbusting cannibal cp escort gag hypnotize

banging card craving escorting gagged hypnotized

bank cash crazy explode gagging hypnotizing

bareback cashapp creamy fanfuck gangbang Iban

bath cbt cycle farm gangbangs inbreed

beastiality cervics deepthroat faecal gaping inbreeded

bitch cerviks diapers feed golden inbreeding

 RESTRICTED OR BANNED WORDS
incapacitate menstrate paralyzed prostitute sniff trance

incapacitation menstrual passed prostituting spanking unconscious

incest menstruate paypal prostitution spat unconsciousness

intox menstruating pedo pse spit underage

inzest menstruation paedophile punishment strangled unwilling

jail molest pedophilia rae strangling vomit

jailbait molested pee rape strangulation vomitted

kick molesting peeplay rapist suffocate vomitting

kidnap mutilate pegging rapist suffocation watersports

kidnapped mutilation pig riding taste whipping

kidnapping my love pig tail ruin tastes wild

knock my loves pig tails ruined teen wreck

knocked mylove piss scat tie wrecked

lactate myloves pissing slap toilet young

lolicon necrophilia poo shit toiletslave zoophilia

lolita nigger poop showers toilet slavery

medical play paddling pounding skat torture

meet paedophile preteen slut tortured

Baby and Daddy are no longer allowed in all Teams

 SANCTION
Unsent/Deleted & 1st timer = REMINDER
Not deleted & 1st time = VERBAL WARNING
Unsent/Deleted & 2nd timer = 1ST WARNING
Not deleted & 2nd timer = 2ND WARNING
In case a model is flagged = AUTOMATIC SUSPENSION

ATTENDANCE
Must notify TMs or QAs 24 hours before your shift unless it’s an emergency.
Absence Two or more consecutive days of absence will require proof.
Three days of absence within a work week will merit a Verbal Warning

Must notify TMs or QAs three hours before your shift unless it’s an emergency.
Late Three occurrences within a workweek are equivalent to 1 absence.
Failure to notify will merit a Verbal Warning on the first instance.

Must notify TMs or QAs before the shift starts unless it’s an emergency.
Undertime Three occurrences within a workweek are equivalent to 1 absence.
Failure to notify will merit a Verbal Warning on the first instance.

Will merit a Vernal Warning unless it’s an emergency and will depend on the
NCNS
gravity of the situation.

*In the event of late, undertime, or absence, you must try to look for someone to cover for your shift within the team.
 ZOOM
You must zoom in as soon as you are connected in VPS.

Zoom should be opened outside VPS.

Should have the correct name (Model - Chatter's Name).

You should stay zoomed in during your shift.

Your screenshare should be big enough for QAs and TMs to see (100%).

Frequent reconnections and not sharing screen will be checked by the QAs. Third reconnection or third call out to share screen
will be reminded by QAs.

* QAs may ask you to refresh your zoom if your screen is not moving or just black
* QAs will call you out for habitual exiting of zoom / resharing of screen. This may escalate to verbal warning if you continue to
do it after the reminder.

SANCTION
Sanctions for the occurrence of the same violation shall be escalated to the next higher
sanction. Violations or sanctions will refresh after 6 months.
 CHAT/ MESSAGING
Rude messages Will merit 1st Warning with on the spot coaching.

send a reminder
No lame chats and captions. after 3 reminders = Verbal Warning (still subject to a
case-to-case basis)

Ignoring, blocking, and restricting subs must have TM’s

Failure to follow this will merit a Verbal Warning.
approval.

Response time should not be more than 2 minutes

Multiple occurrences will merit a Verbal Warning.
unless there are too many unreads.

Do not drop any messages unless it’s properly

QA will call you out for the first instance. The second
endorsed to co-chatter through gc. Dropping
instance will merit a 2nd Warning.
message/s will merit 2nd Warning.

Double VPS 2nd Warning

Lates 3 lates = 1 absent

Accidental sending of Filipino Words Automatic Suspension

Sending VPS credentials, Zoom meetings or other

Automatic Suspension
things that might geopardize our chat operations
 First instance = Reminder
Sending messages which are unrelated to
Second instance = Verbal Warning or graver sanction
conversation with subs
(subject to a case-to-case basis).

Entertaining Minor Automatic Suspension

1st instance = Reminder

Over break
2nd instance = Verbal Warning

Deleting of bio break in the Skype GC Automatic 2nd Warning

2nd reconnection = QA will check chatter’s situation

Continuous exiting the zoom and not sharing screen
3rd reconnection = Reminder

Does not automatically merit an Average evaluation

Grammar Lapses
Should be mentored

Not upselling Offer suggestion on how to upsell

First instance = Reminder

Failure to update subs’ info (Name, Age, Location) Second instance = Verbal Warning or graver sanction
(subject to a case-to-case basis).

First instance = Reminder

Failure to endorse subs on Funchats Second instance = Verbal Warning or graver sanction
(subject to a case-to-case basis).

First instance = Reminder

Failure to update Funchats regarding VPS problems Second instance = Verbal Warning or graver sanction
(subject to a case-to-case basis).

Violation of the Golden Rule Automatic Suspension

 BREAKS
Breaks

Total of 20 minutes for the whole 6-hour shift. Only one 10-min break is allowed for chatters with
a 4-hour shift.

Breaks should not be taken one time. But breaks cannot be taken more than 4 times in one shift.
Only take a break when necessary and always send a notification through FunChats gc

No chatters should take bio breaks at the same time

Breaks should be within 1 hour from the start of the shift and 30 mins before logging out

SANCTION
A reminder will be sent thru Skype if you are caught taking breaks
beyond your allowed time.
2nd instance = Verbal Warning
Deleting their bio break message in Skype = 2nd warning
 IDLING GUIDELINES
IDLING FOR 5 MINUTES

If the chatter is idling for five minutes, call them out on their
respective GC and then send them a DM as well.

Note: The QA on duty who caught the misbehavior must

indicate in their INDIVIDUAL EVALUATION sheet that the chatter
is "idling for 5 minutes"

IDLING FOR MORE THAN 5 MINUTES

If the chatter is called out TWICE on their GC and and was sent
a DM already, yet still idling and not responding

Ask TMs on board to kick the chatter on their vps.

If the TM already have their vps and prove that there are
 no queues within 5 mins, ask the chatter to log out and stand-by for
further announcement.

THINGS CHATTERS CAN DO TO AVOID IDLING

You may send these as DM and give them tasks such as:
Familiarizing yourself with your model's contents
Deleting banned contents on the vault
Checking and liking comments on your model's feed
Reviving online subs
Checking dropped messages

SANCTION
A reminder will be sent thru Skype if you are caught idling with unread messages
Idling with queues and low number of chatter = Reminder
If you continue to be idle after the reminder, you will be given a Verbal Warning.
Habitual Idling = 1st Warning
 GETTING SALES
Chatters onboard are obliged to get the 6 hours sales. Chatters that are about to log out are not
obliged to make the 6 hours sales.

WELCOMING AND CHAT FLOW GUIDE

 CHATTER'S POINTING SYSTEM
Chatters are evaluated and graded by the QAs
as indicated below:

Administrative Guidelines = 40%

Skills (Upselling / Reviving) = 30%

Rapport = 20%

Grammar = 10%

Chatter's rating and ranking are prepared by the Team Leaders (TLs). The TLs also submit a
Monthly Report to the TMs or Longtail Management. Chatter's Final Rating & Ranking are
derived from the average of all the evaluation done by the QAs which will be deducted if
chatter has attendance issues & violations. Examinations may form part of the Chatter's Final
Rating & Ranking.
 ADMINISTRATIVE GUIDELINES
(MAXIMUM POINTS DEDUCTION)

Zoom 3 Break 2
Idling with unreads 5 Skype 2
Copy-Pasting 3 Reviving with unreads 2
Backreading 4 Professionalism 10
Subs’ Info 2 Others 5
Work Avoidance 5

Work Avoidance:
watching the same vid over and over
swiping left even when there's no deal yet
going on bio with multiple unreads (solo chatter)
reviving even with unreads
failure to report VPS issue
 SKILLS: UPSELLING
(MAXIMUM POINTS DEDUCTION)

Dirty Talk 2 Convincing Replies 4

Chat Flow 2 Retention Power
2
Checking Gallery
2 Upselling (NORMAL) 4
Engaging & Fast Replies 4 Upselling (GOOD) 2
Relevance of Replies 2 Upselling (EXCELLENT) 0
 SKILLS: REVIVE RAPPORT
(MAXIMUM POINTS DEDUCTION) (MAXIMUM POINTS DEDUCTION)

Avoiding Cheapos
Not Backreading 5 5

Failure to entertain GBs

Lame Messages 15 with 1k+ spent 5

Others
5 Not making Connection 5

Failure to create dirty scenarios

to hook up the sub 5

GRAMMAR
(MAXIMUM POINTS DEDUCTION)

Grammar lapses and poor sentence construction which

leads to sub confusion or miscommunication
10
 GREETER
(MAXIMUM POINTS DEDUCTION)

ADMINISTRATIVE
SKILLS RAPPORT GRAMMAR
GUIDELINES

Zoom 5 Alternate Tagging 10 Welcome Message 20 Message Construction 10

Break 5 Response Time 10

10
Skype 10

Idling 10

Professionalism 10

Sanctions will be deducted from the total average points accumulated by each chatter.
For every sanction, the following will be deducted:
VERBAL WARNING = 1 point
1st WARNING = 2 points
2nd WARNING = 4 points
SUSPENSION = 6 points

Points will also be deducted from the total average points accumulated by each chatter
for every Attendance issue incurred. :
LATE = 0.2 point
EXCUSED ABSENCE = 0.3 point
UNEXCUSED ABSENCE = 0.4 point