MOCK EXAMINATION 2017

COMMERCE AND OFFICE PROCEDURES PAPER 2

TIME: 1 HR 15MIN Marks: 50

INSTRUCTIONS
1. Answer ALL questions.
2. All answers must be written in the spaces provided.

Name: _________________________________ Centre: ___________________

For Tutor’s use

Sections Marks Scored

A
B

Total Marks

1
 SECTION A ( 30 Marks )
1. Modiri owns and run an Independent Shop. He rented out one of the rooms
to another business man. The following information was provided for the
month of August:

P
Cash balance at the beginning of August 100
Stock 1 400
Sales 1 850
Wages 750
Advertising 40
Insurance 75
Debtors 300
Income from rent 350

(a) Prepare Modiri’s cash budget for the month of August.

(6)

( b ) Explain why it is important for Modiri to pay for the insurance.

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( c ) (I ) Give two reasons why advertising can be beneficial to Modiri.

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( ii ) Give four important information that Modiri should consider when
designing an advertisement.

2
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2. Use the following information to answer question 2 (a) and ( b) .

Bame ( pty ) Ltd of Box 29, Kopong, requested a quotation from WillyWilly
Wholesaler of Bag 2010, Gaborone and she immediately received a quotation as
requested of Number 825 on the 12 February 2016 for the following items:

Flour 2 * 12.5kg at P89-00 each

Cookig Oil 4 * 2 litres at P25-00 each
Yeast 4 boxes at P15-50 each
Salt 2 * 750g at P10-00 each
Sugar 1 * 12.5kg at P65-00 each

(a) (i) You are required to prepare an Order Form for the above items.

(8)

(ii) An Advice Note was sent to Bame by WillyWilly Wholesaler. Give two
reasons why the advice note should be sent to Bame.
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( b ) Bame (Pty) Ltd experienced cash flow problems. Explain two ways in which
she could have avoided the cash flow problem in her business.

3
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SECTION B ( 20 Marks )

4
3. Barbie is a newly recruited staff from ABM University at Mass More Company,
she was hired as a secretary and a receptionist. Mass More Company receives
orders and correspondences daily through postal services. The filing as Mass
More is a large company is done through computerized system.

( a ) List any two advantages of using a computer by Mass More.

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( b ) Explain the procedures that Barbie must follow when dealing with incoming
mail marked “ URGENT” in Mass More Company.
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( c ) ( i ) State any two duties which Barbie as a receptionist would be

required to perform.
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( ii ) Describe any two services provided by the post office which might
be used by Mass More Company
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4.Use the following information to answer question 4 (a )

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Senders Adress: Box 23, kanye
Receivers address: P/bag 01, Gaborone- Manager : Student Loans
Date of the letter : 23 March 2016
Enquire about the loan application.
Senders’ name : Ms L Fire

Body: Please inform me what amount I would qualify for and what procedure I
should follow to secure the loan. Looking forward to hearing from you. I wish to
apply for a study loan in order to complete my National Diploma in Office
management and Technology.

( a ) You are required to rewrite the letter in a fully blocked style. Ensuring that
the letter meets all the requirements of a good business letter.

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( b ) State any two parts of a savingram.

6
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( c ) Why is it necessary to write minutes in a meeting?

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