The JFK Airport Institute of Concessions is a 10-session training program delivered in-person at JFK Airport in the

Port Authority Administrative Building No. 14 from April 23 to June 27, 2024. The bi-weekly Tuesday/ Thursday class
schedule is outlined below. All module sessions, dates and presentations are mandatory and are subject to change.

MODULE SESSION TUESDAY THURSDAY

Module 1
Part 1: JFK Redevelopment Overview & April 23, 2024
Airport 101
2:00 p.m. – 5:00 p.m.
Instructor: Jim Steven (PANYNJ)
Conference Room D
Part 2: Navigating Concessions
Instructor: Julia Rozendent (PANYNJ)

Module 2 April 25, 2024

Legal Operation Models & Exit Strategy 2:00 p.m. – 5:00 p.m.
Instructor: Demetrius Carney Conference Room D
(The Carney Airport Consulting Group, LLC)

Module 3
April 30, 2024
The Airport Concession Disadvantaged
Business Enterprise (ACDBE) Program
2:00 p.m. – 5:00 p.m.
Instructor: Denise Bailey Main Conference Room
(Philadelphia International Airport
DBELO/ACDBELO)

Module 4
May 2, 2024
Financial Investment & Return 2:00 p.m. – 5:00 p.m.
Instructor: LeMonica Hakeem
(Conekt Hospitality)
Conference Room D

Module 5
May 7, 2024
The Procurement Process
Instructor: Clarence LeJeune
2:00 p.m. – 5:00 p.m.
(LeJeune & Associates) Conference Room D

Module 6
Logistics for Operating and Managing May 9, 2024
Concessions 2:00 p.m. – 5:00 p.m.
Instructor: Clarence LeJeune Conference Room D
(LeJeune & Associates)
MODULE SESSION TUESDAY THURSDAY

Module 7 MAY 14, 2024

Minimum Wage & Street Pricing 2:00 p.m. – 5:00 p.m.
Instructor: Imar Villalobos (PANYNJ) Conference Room D

Module 8
May 16, 2024
Design & Build-Out of Concessions
2:00 p.m. – 5:00 p.m.
Instructor: Robert Gaskin (RCGA+DM Architects -
Interior Designers) Conference Room D

Module 9
Concession Partnership 101: What Makes You May 21, 2024
Attractive to A Prime
2:00 p.m. – 5:00 p.m.
Instructor: Cassandra Bozeman
(VP Business Development – Paradies Lagardere) Conference Room D

Module 10
May 23, 2024
The Customer Experience (WeSoar Video)
2:00 p.m. – 5:00 p.m.
Instructor: Renner Rachel + Rachel Genzer
(PANYNJ) Conference Room D

Module 11
May 28, 2024
Food Safety Health Standards for Aviation: 2:00 p.m. – 5:00 p.m.
Processes and Expectations
Instructor: Racquel Barnes (PANYNJ)
Conference Room D

Module 12 May 30, 2024

Security & TSA Requirements 2:00 p.m. – 5:00 p.m.
Instructor: Steve Brocchini (PANYNJ) Conference Room D
Terminal 4: Airport Tour
June 4, 2024
An immersive airport tour experience hosted by 12:00 p.m. – 5:00 p.m.
JFKIAT’s commercial program to provide a “day-in-
Meet at Building 14 11:45 AM
the-life” experience.
To take a shuttle
to JFK Terminal 4

Panel I
Force Majeure: Lessons Learned
A panel of experts will share best practices and June 6, 2024
important lessons they have learned during the 2:00 p.m. – 5:00 p.m.
operation of their own airport concessions or from Main Conference Room
clients they have interacted with during their
careers.

Panel II
Financial Resources Available in the
Concessions Industry June 11, 2024
A select group of representatives from financial 2:00 p.m. – 5:00 p.m.
institutions will provide key information about Main Conference Room
how concession owners can qualify for financing
and other financial products.

Mock RFP Review

This review class of the Mock RFP will provide the
opportunity to delve into the intricacies of the RFP
June 13, 2024
process. Throughout the session, we will dissect
the mock RFP, provide valuable insights into the 2:00 p.m. – 5:00 p.m.
key components of successful proposals and the Conference Room D
critical evaluation criteria used in the concessions
sector.

Mock RFP Review

This review class of the Mock RFP will provide the
opportunity to delve into the intricacies of the RFP
process. Throughout the session, we will dissect
June 18, 2023
the mock RFP, provide valuable insights into the 2:00 p.m. – 5:00 p.m.
key components of successful proposals and the Conference Room D
critical evaluation criteria used in the concessions
sector.
MODULE SESSION TUESDAY THURSDAY
Mock RFP Written Responses Due
As part of our ongoing learning journey in the
module, it's time to showcase your understanding
and application of RFP processes within
June 20, 2024
concessions. Your task is to craft a comprehensive
written response to the mock RFP provided. This 11:59 p.m.
exercise aims to deepen your understanding of the Conference Room D
complexities involved in concessions procurement
within the airport environment.

Mock RFP Oral Presentations

As we near a crucial phase in the LEARN portion of
the program, as the Mock Request for Proposal
(RFP) Oral Presentations are due. This pivotal June 25, 2024
presentation marks an opportunity for scholars to 2:00 p.m. – 5:00 p.m.
demonstrate their understanding and application Conference Room D
of concession concepts in a simulated real-world
scenario. Here you are tasked with presenting your
comprehensive proposals

Graduation Ceremony & Networking Reception

The Graduation Ceremony will be a momentous
occasion, where we celebrate the achievements of
you - our talented scholars. It will feature inspiring June 27, 2024
speeches, recognition of outstanding
6:00 p.m. – 8:30 p.m.
accomplishments, and the presentation of
certificates to all graduates. As you cross this
significant milestone, we commend your Helen Marshall Center
commitment to excellence. Queens Borough Hall
Following the ceremony, our Networking Reception 120-55 Queens Blvd, Kew
will provide a dynamic platform for industry Gardens, NY 11424
professionals to connect, collaborate, and forge
new partnerships. Attendees will have the
opportunity to engage in meaningful discussions,
share insights, and explore exciting opportunities
within the concessions sector.