Dicky Chandra Permadi

Work History
2019-03 IT Technical Support Intern
- 2024-1
present
Tax Center Gunadarma, Depok
Troubleshoot and resolve hardware and software issues, including but not
limited to desktops, laptops, printers, and mobile devices.
Assist with the setup and maintenance of user accounts and permissions.
Participate in IT projects such as software upgrades and hardware
deployments.

2019-03 Multimedia Intern

- 2024-1
present
Tax Center Gunadarma, Depok
Collaborate with clients and internal teams to understand multimedia
project requirements.
Provide technical support during multimedia productions, including
audiovisual setups, lighting arrangements, and equipment configuration. Personal Info
Edit and enhance multimedia content using software such as Adobe
Creative Suite (Photoshop, Premiere Pro, After Effects) and other relevant Email
tools. chandradicky33@gmail.com

2023-10 IT Technical Support Specialist Phone

- 2024-01 +62 857-1632-5063
RSK Bedah Rawamangun, Jakarta
Website
https://rsrawamangun.com/
https://l1nk.dev/Porto-Dicky
Collaborated with cross-functional teams to develop and implement IT
solutions. Address
Implemented security measures to protect sensitive data and prevent Jatiasih, Bekasi
unauthorized access or breaches. Date of birth
Enhanced system performance by identifying and resolving technical 2000-03-03
issues promptly.
Optimized network infrastructure, resulting in improved connectivity and
Skills
user satisfaction.
Contributed to the development of an internal training program for new IT UI/UX
Technical Support Specialists, enhancing team proficiency levels across
various technologies. Programming Languages
Streamlined IT processes for increased efficiency and reduced downtime. Visual design
Reduced support tickets through proactive maintenance of hardware,
software, and systems. Cinematography

Education Data Analysis

Cross-functional teamwork
2019-03 Information Technology, Bachelor of Engineering
- 2024-02
present Problem-Solving
Gunadarma University, Depok
Software
Courses
Microsoft PowerPoint, Excel and Word
Javascript programming languange fundamental (Lepkom
Adobe Photoshop
Gunadarma) - 2023
Lightroom
Digital Marketing (TaxCenter Gunadarma ) - 2021
Adobe Illustrator

Masterclass FDBL 2021 (FIKOM Budiluhur ) - 2021 Adobe Premiere Pro

10 Usability Heuritics For User Interface Design Adobe After Effects
(Ngampooz) - 2021 Filmora

Tax Education: Current And Beyond (Forum Dosen Pajak Figma

Indonesia & Ikatan Akuntan Indonesia) - 2020 Java programming

C# For Beginer (Lepkom Gunadarma) - 2020 C/C++ programming

Languages
Fundamentals of Design Graphics (LSP Gunadarma) - 2022
English

Indonesia