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Full Chapter Advancing Information Systems Theories Rationale and Processes 1St Edition Nik Rushdi Hassan PDF
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Edited by
Nik Rushdi Hassan ∙ Leslie P. Willcocks
Advancing
Information Systems
Theories
Rationale and Processes
Technology, Work and Globalization
Series Editors
Leslie P. Willcocks
Department of Management
London School of Economics and Political Science
London, UK
Mary C. Lacity
Sam M. Walton College of Business
University of Arkansas
Fayetteville, AR, USA
The Technology, Work and Globalization series was developed to provide
policy makers, workers, managers, academics and students with a deeper
understanding of the complex interlinks and influences between techno-
logical developments, including information and communication tech-
nologies, work organizations and patterns of globalization. The mission
of the series is to disseminate rich knowledge based on deep research
about relevant issues surrounding the globalization of work that is
spawned by technology.
Advancing
Information Systems
Theories
Rationale and Processes
Editors
Nik Rushdi Hassan Leslie P. Willcocks
Department of Management Studies Department of Management
University of Minnesota Duluth London School of Economics and
Duluth, MN, USA Political Science
London, UK
© The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature
Switzerland AG 2021
This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether
the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of
illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and
transmission or information storage and retrieval, electronic adaptation, computer software, or by similar
or dissimilar methodology now known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication
does not imply, even in the absence of a specific statement, that such names are exempt from the relevant
protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information in this book
are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or
the editors give a warranty, expressed or implied, with respect to the material contained herein or for any
errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional
claims in published maps and institutional affiliations.
This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG.
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Contents
v
vi Contents
Index449
Notes on Contributors
vii
viii Notes on Contributors
puter ethics; (3) HCI, social media, and gamification; and (4) business
analytics, decision sciences, innovation, and supply chains.
M. Lynne Markus is the John W. Poduska, Sr. Professor of Information
and Process Management at Bentley University and an associated
researcher at MIT’s Center for Information Systems Research. She is
coauthor (with Daniel Robey) of “Information Technology and
Organizational Change: Causal Structure in Theory and Research”
(Management Science, 1988), the paper that inspired the current work.
She has published extensively in the areas of digital business and interor-
ganizational governance, enterprise systems and business processes, elec-
tronic communication and knowledge reuse, and organizational change
management. Her current research interests include digital innovation in
the financial and health sectors, the responsible use of data and algo-
rithms, and the changing nature of work. Markus was named a Fellow of
the Association for Information Systems in 2004 and received the AIS
LEO Award for Exceptional Lifetime Achievement in Information
Systems in 2008.
Lars Mathiassen is Georgia Research Alliance Eminent Scholar,
Professor at the Computer Information Systems Department, and co-
Founder of The Center for Digital Innovation at Georgia State University.
His research focuses on digital innovation, IT development and manage-
ment, and the use of IT for health services. He has published extensively
in major information systems and software engineering journals and co-
authored several books on the subject, such as Professional Systems
Development, Computers in Context: The Philosophy and Practice of Systems
Design, Object Oriented Analysis and Design, and Improving Software
Organizations: From Principles to Practice. He has served as senior editor
for MISQ, and he currently serves as senior editor for Information and
Organization and for the Journal of Information Technology.
Mohammad Moeini is an Assistant Professor in Information Systems at
Warwick Business School, UK. Prior to this role, he was a Senior Lecturer
at the University of Sussex Business School. He obtained his PhD from
HEC Montreal, Canada. His research is published in leading IS outlets
including MISQ, JAIS, JSIS, and JIT. He is the recipient of two Best
xii Notes on Contributors
virtual teams, business models and control. She has published in top-
ranked management, IS, computer science and communication journals.
Boyka Simeonova is an Assistant Professor in Information Management
at Loughborough University, UK, and is the Director of the Knowledge
and the Digital Economy Network and Deputy Director of the Centre
for Information Management. Boyka has published in leading
Information Systems journals including Information Systems Journal,
Journal of Information Technology and is a co-editor of the book, Strategic
Information Management: Theory and Practice (Routledge).
Jonas Sjöström is associate senior lecturer in the Department of
Informatics and Media, at Uppsala University Campus Gotland, Sweden.
Jonas does research in software engineering and information systems. His
current work includes design issues related to online psychosocial sup-
port, IS curriculum and IS didactics, and design science methodology; he
has published in the Journal of Medical Internet Research and various
DESRIST conferences. He is currently president of the Association for
Information Systems Special Interest Group on Pragmatist Information
Systems Research (AIS SIGPrag).
Lars Taxén is an associate professor from Linköping University, Sweden.
In addition to his academic career, he has more than 30 years’ experience
from the telecom industry, where he worked with system development
methods, processes, information modelling, and information systems.
His research interest has from the outset centered around the dialectical
constitution of the individual and the social, both from a practical and
theoretical point of view. Currently, his research is focused on the interac-
tion between specialized disciplines in general, and between information
systems and neuroscience in particular. He has published a book, several
book chapters, and various journal and conference articles.
Leslie P. Willcocks is Professor of Work, Technology and Globalisation,
Department of Management, London School of Economics, UK. His
research areas include automation, digital business, the future of work,
IT and business process outsourcing, organisational change, manage-
ment, and global strategy. As well as being a professor in the Information
Systems and Innovation Faculty Group, he is a Fellow of the British
Notes on Contributors xv
xvii
xviii List of Figures
xix
xx List of Tables
Table 10.1 Three views on theory (adapted from Winther 2016) 367
Table 10.2 Definition of different theory types (adapted from Gregor
2006)370
Table 10.3 Samples of using kernel philosophies in IS research 385
1
Introduction: Why Theory? (Mis)
Understanding the Context
and Rationale
Nik Rushdi Hassan and Leslie P. Willcocks
Prelude
Writing an introduction to the highly discussed and most misunderstood
topic of theory in information systems (IS) research circles can be chal-
lenging. The IS field has been debating the nature and role of theories for
some time with intense debates regarding whether or not a theoretical
core is necessary (Weber, 2003, 2006; Lyytinen & King, 2004, 2006)
and disagreements concerning whether or not the field can speak of
native theories (Grover, Lyytinen, & Weber, 2012; Weber, 2012), and
what constitute IS theory and the role of theories in IS (Holmström,
N. R. Hassan (*)
Department of Management Studies, University of Minnesota Duluth,
Duluth, MN, USA
e-mail: nhassan@d.umn.edu
L. P. Willcocks
Department of Management, London School of Economics and Political
Science, London, UK
e-mail: l.p.willcocks@lse.ac.uk
1
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2021
N. R. Hassan, L. P. Willcocks (eds.), Advancing Information Systems Theories,
Technology, Work and Globalization, https://doi.org/10.1007/978-3-030-64884-8_1
2 N. R. Hassan and L. P. Willcocks
2005; Gregor, 2006; Gregor & Jones, 2007; Holmström & Truex, 2011;
Bichler et al., 2016; Markus & Rowe, 2018). It is therefore premature to
write an integrative summary of all these discussions in this introduction.
What is not up for debate is how the field undertakes its research using
theories from its “reference disciplines.” By borrowing from these refer-
ence disciplines “the theories and methods of these disciplines serve to set
the standards by which the quality and maturity of IS research should be
measured” (Baskerville & Myers, 2002, p. 1). Whether it is the theory of
reasoned action (TRA) or its derivative, the theory of planned behavior
from social psychology, resource based view (RBV) and absorptive capac-
ity theory from strategic management, game theory and transaction cost
theory (TCT) from Economics, innovation diffusion theory (IDT) from
communications, or social cognitive theory and activity theory from psy-
chology, the IS field has consistently borrowed (Lim, Saldanha, Malladi,
& Melville, 2013), often uncritically (Markus & Saunders, 2007; Hassan,
2011), to legitimize its research. Given the background of the history of
theories in the IS field, the goal of this series of volumes is to advance IS
research beyond this form of borrowed legitimization and derivative
research toward fresh and original research that naturally comes from its
own theories—information system theories. It is inconceivable for a field
so relevant to the era of the hyper-connected society, disruptive technolo-
gies, Big Data, social media, and “fake news” to not be brimming with its
own theories. That is why the title of this series of volumes, “Advancing
Information Systems Theories,” is phrased in such way as to emphasize its
intended goal. The focus of this series of volumes is on “information sys-
tems theories” and not just “theories in the information systems field.”
Any advancement of theory has to begin with some form of agreement
with regard to IS theories from thought leaders of the IS community.
Although much progress has been made, many questions remain unan-
swered. The major questions that will be addressed include the following:
What can we agree on with regard to theories? What constitutes theories
and what doesn’t? Why do we need theories? How can one go about
developing theories? What does an IS theory look like? Therefore, the
approach in this series of volumes is to solicit from the field’s thought
leaders of all levels and accomplishments how they each address these
questions. For a field as diverse in its content and approaches as the
1 Introduction: Why Theory? (Mis)Understanding the Context… 3
What Is Theory?
Interestingly, Gregor (2006) acknowledges that the nature of theory itself
has not received much attention within the IS field. This observation
coincides with the struggles the field has with theory. We begin our
engagement by reviewing major discussions about the definition of the-
ory within the IS field and compare those discussions with those outside
the IS field.
Mehra, & Dunn, 2011; Oswick, Fleming, & Hanlon, 2011; Sandberg &
Tsoukas, 2011; Shepherd & Sutcliffe, 2011). One reason for this phe-
nomenon is that the management field neglected testing to whittle down
the morass of theories (Pfeffer, 2014) that had already cluttered the field
since its early history (Koontz, 1961).
It would take more than a decade after Hambrick’s (2007) complaint
for management theorists to consider that perhaps they have restricted
the meaning of theory too much, leaving no room for the varied knowl-
edge about management. Thus, Sandberg and Alvesson (2020) propose
an expansion of the meaning of theory in order to engender a more cre-
ative approach toward alternative, multidimensional, heterogenous views
of organizational phenomena. Their proposal includes structural ele-
ments specifying minimal requirements for “theory” without restricting
its meaning. Those structural elements specify a purpose for the theory,
direct the theory to a phenomenon, embody some conceptual order, pro-
vide insights beyond common sense, hold relevance that can be evalu-
ated, have empirical support, and are constrained by certain boundary
conditions. Using primarily purpose and the target phenomenon as crite-
ria, they build a typology of theory types very different from traditional
views of theory—theories that explain, comprehend, order, enact, and
provoke.
Language: French
PARIS
ALBIN MICHEL, Éditeur
22, RUE HUYGHENS, 22
DU MÊME AUTEUR
EN PRÉPARATION :
L’Entraîneuse (roman).
A PARAITRE :
*
* *
Maman dit cela sans baisser la voix. Elle avait porté son secret
trop longtemps et maintenant elle le laissait aller devant nous,
simplement, parce que le cœur s’ouvre de lui-même comme font les
mains quand elles sont trop lasses et que toute la volonté ne peut
plus servir de rien. Elle ne parut pas gênée du silence qui suivit ses
paroles, et le petit soupir qu’elle poussa était comme de
soulagement… Je la regardais, et, dans cette seconde, me
rappelant toutes les sévérités de notre éducation, les livres
défendus, les coiffures sans fantaisie, les belles phrases
impérieuses sur l’honneur féminin, je sentais, je le crois bien, plus de
trouble encore que de désespoir et je ne pouvais plus rien
comprendre… Mais Guicharde avait dix ans de plus que moi. Elle
posa doucement ses ciseaux. On eût dit qu’elle écoutait quelque
chose, et sûrement se lamentaient autour d’elle toutes les détresses
qui s’étaient un jour levées autour de notre mère. Et puis elle se jeta
vers elle, l’enveloppa de ses deux bras, et glissant sur les genoux :
— Oh ! maman, ma pauvre maman ! gémit-elle, sur un ton de
tendresse que n’avait jamais eu sa voix un peu rude.
*
* *
*
* *