MAS Awana Services Sdn. Bhd.

(372384-D)

FMB CAFETERIA CUSTOMER SATISFACTION SURVEY

Dear Valued Customers,
Our plan is to provide the best service to our customers. Please take a moment to answer a few questionnaires related to
our performance. The objective is to measure and upgrade our offering and services as to meet your expectation.

1. Please tick (√) at the appropriate box:

Area
Poor Fair Satisfactory Good Excellent
Food Quality
Beverage Quality
Variety of Offering
Price / Value for Money
Cleanliness
Service Delivery
Staff Friendliness
Atmosphere

2. What do you like about us?

3. What you want to see MORE?

4. What you want to see LESS?

5. Other comment /suggestion for improvement:

Kuala Lumpur Office: No.1, Jalan 5, Medan 120, Bandar Baru Salak Tinggi Business Park, 43900 Sepang, Selangor
Tel: 603-87061059 Fax: 603-87061069

Kuching Office: No.128, 1st Floor, Green Height Commercial Centre ,93250 Kuching, Sarawak
Tel: 6082-450884,6082-462884 Fax: 6082-571884