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Harold Brown, Franchising - A Fiduciary Relationship, (1971) .
Harold Brown, Franchising - A Fiduciary Relationship, (1971) .
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FRANCHISING-A FIDUCIARY RELATIONSHIP
HAROLD BROWN*
Member of the Massachusetts Bar. BA., 1936, Yale University; LL.B., 1939, LL.M.,
1940, Harvard University.
1 37 C.J.S. Franchise § 1 (1943).
2 CAL. Bus. & PROF. CODE § 10 (West Supp. 1971); CAL. CoRa'. CODE §§ 25019, 25212,
31000-19 (West Supp. 1971); 57 Laws of Del. ch. 693 (1970) (prohibiting terminations or
failures to renew "without good cause" or "in bad faith'). In Puerto Rico a damage
action was created for termination of a franchise "without just cause." P.R. LAws ANN.
tit. 10, § 278a (Supp. 2A, 1969). This phraseology is of civil law origin and expresses a
concept akin to the common-law notion of good faith. The statute was held unconstitu-
tional as to retroactive application, but the Supreme Court reversed, holding that absten-
tion was proper until the meaning of "just cause" had been construed by the Supreme
Court of Puerto Rico. Fornaris v. Ridge Tool Co., 423 F.2d 563 (1st Cir.), rev'd 400 U.S. 41
(1970).
A number of states have enacted bills for the protection of auto dealers. E.g., MAss.
ANN. LAWS ch. 93B (Advance Supp. 1970). For a commentary on this statute see Brown,
A Bill of Rights for Auto Dealers, 12 B.C. IND. & CoM. L. REv. 756 (1971). Other states,
including New York, Virginia, and Texas, are actively considering franchise control
legislation. See, e.g., Tex. H.R. 709, 62d Legis., Reg. Sess. § 4 (1971) (proposed Texas Fran-
chise Ass'n Act); Tex. H.R. 710, 62d Legis., Reg. Sess. § 13(b) (proposed Texas Franchise
Inv. & Ass'n Act). Both of the proposed Texas statutes require full disclosure to prospective
franchisees and recognize mutual fiduciary duties between franchisees and franchisors.
3 15 U.S.C. §§ 1221-25 (1964).
4 H. BROWN, FRANCHISING: TRAP FOR THE TRUSTING 77-86; H. BROWN, THE REALirrEs
OF FRANCHISING 117-21 (1970).
FRANCHISING AND EQUITY 651
although numerous measures are pending in Congress5 and the states.6
Furthermore, there are few reported decisions on the law of franchising,
treatises are nonexistent, and law review coverage is scarce. 7 It is
submitted that this massive industry, rampant with existing and po-
tential abuses and virtually unregulated by statutory or common law,
presents a unique opportunity for a classical exercise of the king's
conscience.
FTC, 381 U.S. 357 (1965) (kickbacks obtained from third party vendor of tires, batteries,
and accessories); Klor's, Inc. v. Boadway-Hale Stores, Inc., 359 U.S. 207 (1959) (limited
boycott by wholesaler); Semmes Motors, Inc. v. Ford Motor Co., 429 F.2d 1197 (2d Cir. 1970)
(because of uniqueness of the franchise as an asset, issuance of temporary injunction
against termination of a franchise does not depend on franchisee's demonstration of prob-
able success in obtaining a permanent injunction); Susser v. Carvel Corp., 332 F.2d 505
(2d Cir. 1964), petition for cert. dismissed, 381 U.S. 125 (1965) (franchisor's exclusive supply
arrangement might not be a per se violation when used narrowly to protect trademark);
Siegel v. Chicken Delight, 311 F. Supp. 847 (N.D. Cal. 1970) (franchisor failed to carry
burden of proving that specifications for a substitute for the tied product would be too
complex to be practical); cf. Miller Plymouth Center, Inc. v. Chysler Motors Corp., 286
F. Supp. 529 (D. Mass. 1968).
19 See, e.g., DiCostanzo v. Chrysler Corp., Civil No. 70-3331 (E.D. Pa., Dec. 3, 1970);
Hearings to Determine the Effect of Franchising on Small Businessmen Before the Sub-
comm. on Monopoly of the Senate Select Comm. on Small Business, 91st Cong., 1st Sess.
(1970); Brown, supra note 2.
20FTC, REPORT ON AUroMOILE WARRANTIEs (1968). Increased production of auto-
mobiles, failure of auto manufacturers to reduce the defects in the cars produced, the
shortage of qualified mechanics, and the introduction of the five year/5000 mile warranty
have all combined to place a great burden upon franchised automobile dealers. Id. at
45-68, 83. Dealers also claimed that reimbursement for warranty work and for predelivery
inspections was substantially below actual cost. Id. at 101-21.
21 The FTC has proposed a trade regulation rule to cover new-car-pricing practices
of manufacturers and dealers. No. 488, pt. I [unbound report letter] TRADE Rx. REP. 4
(Oct. 18, 1970).
22 For this type of captive market, prices should be substantially below competitive
prices since a seller does not bear the inventory risks of the ordinary wholesaler. See
FTC v. Texaco, Inc., 393 U.S. 223 (1968) (discussion of comparable problems confronting
the gasoline station dealers vis-A-vis the major oil companies).
28 This probably refers to parts and accessories manufactured by captive suppliers
who apparently contract not to deal directly with the dealers. See Kior's, Inc. v. Broadway-
Hale Stores, Inc., 359 U.S. 207 (1959) (boycott per se violation of antitrust laws).
24 These subsidies may also take the form of cash allowances, advertising contributions,
guaranteed repurchase price, favored treatment in reimbursement for warranty work,
1971] FRANCHISING AND EQUITY
recommencement of warranty at time of resale, and floor-plan financing when the car is
reacquired. See generally FTC v. Fred Meyer, Inc., 390 U.S. 341 (1968); 15 US.C. § 18(a)
(1964). Although subsidies to leasing companies and fleet buyers have been renounced for
the time being by the Big Three commencing with the 1971 model year, several dealer
antitrust class suits are still pending. On the other hand, several cities, counties, and
states are seeking treble damages and injunctions because of the alleged combination by
the Big Three for resale price maintenance in the renunciation of fleet subsidies. City of
Philadelphia v. General Motors Corp., Civil No. 70-2753 (E.D. Pa., Oct. 7, 1970); City of
New York v. General Motors Corp., Civil No. 70-4245 (S.D.N.Y., filed Sept. 30, 1970).
25 This practice appears of doubtful legality under the antitrust laws. See United
States v. New York Great Atlantic & Pacific Tea Co., 173 F.2d 79, 88 (7th Cir. 1949). The
"fair trade" exemption from the Sherman Act and Robinson-Patman Act is denied in
cases of "dual distribution." 15 U.S.C. §§ 1, 13 (1964).
26 Factory operation of company stores, including subsidizing retail operating losses,
free loan of executives, and advertising allowances could constitute "predatory price-cut-
ting in one locality, subsidized by adventitious resources" and therefore an attempt or
conspiracy to monopolize under § 2 of the Sherman Act, 15 U.S.C. § 2 (1964). Mount
Lebanon Motors, Inc. v. Chrysler Corp., 283 F. Supp. 453, 457-58 (W.D. Pa. 1968), aff'd 417
F.2d 622 (3d Cir. 1969).
27 See Statement by General Motors to Joint Committee on Government Operations
of the Massachusetts Legislature, 1970, in opposition to H. 2279 (Mass. 1970), concluding
that any value given to the dealer's goodwill would constitute a "total windfall."
28 A supposed justification for a manufacturer's refusal to consent to a high price for
the transfer of a dealership is that the transferee's ability to operate successfully, a matter
of appropriate concern to the manufacturer, will be diminished if he is required to expend
too much of his capital on the purchase price. Pierce Ford Sales, Inc. v. Ford Motor Co.,
299 F.2d 425 (2d Cir.), cert. denied, 371 U.S. 829 (1962). This analysis overlooks the
unfairness inherent in depriving the transferor of the value of the goodwill which he
has developed.
29 For an example of remedial legislation see the Massachusetts Motor Vehicle Busi-
ness Practices Act. MAss. ANN. LAws ch. 93B, §§ 4, 9 (Advance Supp. 1970).
aoFTC v. Texaco, Inc., 393 U.S. 223, 226-27 (1968); Atlantic Refining Co. v. FTC
381 U.S. 357, 363-67 (1965); Lee Nat'l Corp. v. Atlantic Richfield Co., 308 F. Supp. 1041
(E.D. Pa.), leave to file petition for cert. denied, 400 U.S. 904 (1970).
TEXAS LAW REVIEW [Vol. 49:650
one may be shocked to learn that of the 225,000 gasoline station deal-
ers the annual attrition from insolvency, termination, and failure
to renew the dealership ranges from twenty-five to forty percent, this
decimation would appear predictable from the conditions that prevail.
Just prior to World War II, in response to widespread national
and local measures designed to discourage chainstore operations, 31 the
major oil companies adopted the so-called Iowa Plan under which the
company utilized its economic strength to obtain choice sites, con-
structed stations with little regard to their economic viability, and
then leased the premises to dealers on the condition that they handle
the company's gasoline and related products. The proliferation of
these company-leased stations and the preemption of almost all the
good locations has led to the common sight of several stations at every
available intersection with the operators helpless to satisfy the oil
company's drive to obtain a satisfactory return on its unwise invest-
ment. Aside from a high minimum rental, the lease always specifies an
additional rental for each gallon of gasoline sold, thus providing the
lessor with the means to profit from increased sales. Another decade-
old policy, the decision by the majors to forego price competition,
has resulted in competition based on such invalid factors as octane
ratings, prize games, trading stamps, and clean restrooms.
Because of the excessively high cost of acquiring the site and
building a station, the franchisor will use every conceivable tactic to
increase the sale of gasoline and oil, including setting unrealistic quotas
in the minimum rental and requiring stations to be open seven days
a week, twenty-four hours a day, regardless of the minimal sales, high
labor costs, and exposure to robbery during marginal hours. Similarly,
the dealer is forced to participate in prize games and trading-stamp and
premium giveaways, each of which may increase sales but costs the
dealer two cents or more per gallon. As for tires, batteries, and ac-
cessories (TBA), the dealer is induced to purchase at excessive prices
from designated vendors who then pay commissions to the franchisor;
he is even discouraged from doing major repair work when TBA sales
would be minimal.
Furthermore, the dealer loses the patronage of fleet users to whom
the franchisor sells directly at a two-to-four cent discount and is sub-
jected to the competition of nonbrand stations-to whom the same
gasoline is sold at five to fourteen cents per gallon below the dealer's
31 The Robinson-Patman Act, 15 U.S.C. § 13 (1964), generally prohibiting quantity
discounts, was originally known as the Anti-Chain Store Act.
1971] FRANCHISING AND EQUITY
only smothers complaints during the going relationship but even after
termination. At the root of this problem, and of the author's plea for
the intervention of equity in the franchise relationship, is the gross
imbalance that exists between the franchisor and its franchisee, not
merely in the financial sense with the implicit advantages of skilled
financial, marketing, statistical, accounting, and legal techniques, but
more so in the economic and legal logistics. The heart of the matter
was thus summarized:
There is a marked, intentional, and constantly emphasized
disparity in the positions of the parties-the franchisor com-
bining the roles of father, teacher, and drill sergeant, with the
franchisee relegated to those of son, pupil, and buck-private,
respectively. At the core of the franchise relationship is the
contractual control exercised by the franchisor over every as-
pect of the franchisee's business. Starting with the advertise-
ment which calls for "no experience," the franchisor inculcates
the franchisee with the necessity of being taught, guided, and
controlled not only during the initial training period but
throughout the existence of the franchise. The franchisor con-
trols the site, commissary purchases, purchases from other
vendors, method of business operations, labor practices, qual-
ity control, merchandising, and even record keeping. This
control is buttressed by the contractual requirement that the
franchisee must obey the commands of the Operating Manual
as expounded by the franchisor's supervisor, on pain of losing
the franchise if he disobeys them and under constant threat
of such termination. And upon termination, or failure to
renew, the franchisee is confronted with the covenant 53
not to
compete and forfeiture of his equity in the business.
It is in the light of these conditions that the fiduciary relationship
must be considered. As a matter of trial technique, it should be em-
Civ. P. 23. Aside from the fear of retribution among existing franchisees and the risk of un-
favorable publicity for the trademark system of which the franchisee is a part, perhaps
the more stringent deterrents are the lack of counsel familiar with the relation of
franchising and the antitrust laws and the exceedingly high costs of litigation. Recog-
nition of the latter led Senator Philip A. Hart, as Chairman of the Senate Subcommittee
on Antitrust and Monopoly, to recommend to the Small Business Administration that it
amend its rules to permit loans to small businessmen to support meritorious antitrust
litigation. On the other hand, efforts of franchisees to raise funds among other members
of their class have been met with counterclaims of combinations in restraint of trade,
Merit Motors, Inc. v. Chrysler Corp., Civil No. 2000-70 (D.D.C., filed July 22, 1970), and
of improper solicitation sufficient to warrant the disallowance of class status as well as
dismissal of the suit, Halverson v. Convenience Food Mart, Inc., Civil No. 70C-499 (N.D.
Ill., filed Mar. 3, 1970). In order to prevent these limitations from making antitrust re-
lief illusory, it has been recommended that the Federal Rules of Civil Procedure be
amended to permit early notice of suit to each member of the class, including proposals
for joint effort to share the costs of litigation, subject to court supervision.
53 H. BRoWN, supra note 6, at 41.
TEXAS LAW REVIEW [Vol. 49:650
phasized that most judges will have little familiarity with the franchise
relationship so that counsel must make a painstaking exposition of the
facts in the particular case. Without this effort, the franchisee's com-
plaint will run into a stone wall of incredulity. Perhaps for this very
reason, except in the antitrust field, the few litigated cases in state
courts have reflected a doctrinaire approach, based on sanctity of con-
tract unless fraud can be shown in the inducement. 54 Courts have
ignored the question of whether these one-sided agreements are un-
conscionable or can be contracts at all in view of the numerous sub-
stantive areas wherein the franchisor may act on purely subjective
standards.
Since the franchising relationship is characterized by such perva-
sive power of control, this writer proposes the following principles:
(1) When one has power to control another, a fiduciary obligation
exists; (2) a fiduciary's duty is coextensive with his power to control;
and (3) when the power to control another is abused by preference of
self, equity will intervene. I immediately concede that no reported
American case has applied these theories to franchising, but at the
same time, no court has considered and rejected them. Significantly,
however, the fiduciary nature of the franchise relationship was recently
informally recognized by the Federal Trade Commission, the agency
perhaps most intimately familiar with franchising and statutorily con-
cerned through its obligation to prevent "unfair methods of compe-
tition."15 5 The General Counsel of the FTC stated: "[F]ranchisors
S0S. 3844, 91st Cong., 2d Sess. (1970). Although the bill may not receive consideration
in the current session, its reintroduction has been predicted. Note 5 supra.
87 See, e.g., Mass. S. 110 (1971); note 6 supra. Similar legislative proposals are ex-
pected in California, New York, Tennessee, Texas, and Virginia.
88 CAL. CORP. CODE § 31101 (West Supp. 1971.
89 See, e.g., S.1967, 91st Cong., 1st Ses. § 4 (1969); H. BROWN, supra note 6, at 126.
90 57 Laws of Del. ch. 693 (1970). Enacted in late 1970, the provision prohibits unjust
terminations or failure to renew "without good cause" or "in bad faith."
91 CoLo. REv. STAT. ANN. § 13-11-14(11)(d) (1963), held constitutionally invalid in
General Motors Corp. v. Blevins, 144 F. Supp. 381, 395 (D. Colo. 1956) (the original lan-
guage remains unchanged in the present codification); FLA. STAT. ANN. § 320.64(8) (1968);
IOWA CODE ANN. § 322.3(5) (1966); MAss. ANN. LAWS ch. 93B, § 9 (Advance Supp. 1970);
MINN. STAT. ANN. § 168.27 14(3) (1960); N.Y. GEN. Bus. LAw 9§ 197 to 197-a (McKinney
Supp. 1970); N.C. GE. STAT. § 20-305(3) (1965); R.I. Gau. LAWs. ANN. § 31.5-35(3) (1956);
TENN.
businessCODE ANN. between
§ 59-1714(h)(4) (1968). manufacturers,
The recent Massachusetts
practices motor vehicle distributors,enactment--regulating
and dealers-broadly
extends the provisions of the state's "baby" FTC Act. See Brown, supra note 2.
92 15 U.S.C. § 1221(e) (1964).
93 "When confidence is reposed and accepted, the person trusted is liable for express-
ing dishonest opinions ...[and] he is also liable for concealing facts which by reason of
the relationship he should disclose." Reed v. A. E. Little Co., 256 Mass. 442, 449, 152 N.E.
918, 920-21 (1926) (contract to assign patent right between inventer and corporation).
94 See Jima, Ltd. v. Mister Donut of Canada, Ltd., 3 Ont. 629 (1970) (appeal pend-
ing).
1971] FRANCHISING AND EQUITY
cluding restrictions on transfer, covenants not to compete, 95
and termination penalties; in particular compelling the
franchisor who wants to repurchase a franchise to offer the
franchisee the fair value of his business, with no compulsion
on the franchisee to sell, and permitting the franchisee who
wants to sell or make a gift of his franchise to do so to a per-
son of his own choice who need be no more qualified than
he was when he entered into the agreement.9 6
4. Requiring a high degree of care in the selection and policing
of supervisors and fair and reasonable procedures for the
franchisee's complaints against supervisors.
5. Requiring the franchisor to disclose it has insulated itself
from legal and financial liability by interposing a wholly
owned subsidiary between itself and the franchisee91 and
striking as unconscionable the clause permitting the fran-
chisor to evade further responsibility upon its assignment of
the franchise.
6. Denying the franchisor all compensation, even though other-
wise reasonable, if there has been a serious abuse of fiduciary
obligations.9 8
7. Barring compulsory purchases at the franchisor's unilaterally
95 Courts invariably scrutinize covenants not to compete and have almost universally
confined their application to what is both reasonable and necessary, regardless of the
terms of the express covenant. See New England Tree Expert Co. v. Russell, 306 Mass.
504, 509, 28 N.E.2d 997, 999 (1940).
96Although courts should hesitate to grant the remedy of contract reformation,
respect for the franchisee's property right in his equity would appear to justify the abro-
gation of contract clauses restricting the franchisee's rights in the disposal of his franchise.
Rufus E. Wilson, Head of the FTC Bureau of Restraint of Trade, suggests in Ad Hoc
(FTC) Committee Report on Franchising that restraints on the franchisee's right to dis-
pose of his franchise might well constitute a per se violation of the antitrust laws. No.
444, pt. I, [unbound report letter] TRADE REG. REP. 48 (Dec. 15, 1969).
97 This principle emanates from the developing law on "piercing the corporate veil,"
which has application particularly when fraud is suspected. See My Bread Baking Co.
v. Cumberland Farms, Inc., 353 Mass. 614, 619, 233 N.E.2d 748, 752 (1968). See generally
Centmont Corp. v. Marsch, 68 F.2d 460, 464 (1st Cir. 1933), cert. denied, 291 U.S. 680
(1934); The Willem Van Drie, Sr. v. Pennsylvania R.R., 252 F. 35 (4th Cir. 1918), cert.
denied, 252 U.S. 584 (1920); H. BALLANTINE, CORPORATIONS §§ 156-38 (rev. ed. 1946); Doug-
las & Shanks, Insulation from Liability Through Subsidiary Corporations, 39 YALE L.J.
193, 195-210 (1929); Note, Alternative Methods of Piercing the Corporate Veil in Con-
tract and Tort Cases, 48 B.U.L. Rv. 123 (1970); Note, Liability of a Corporation for
Acts of a Subsidiary or Affiliate, 71 HARv. L. REv. 1122 (1958).
In line with its declared policy of examining the economic realities in antitrust mat-
ters, United States v. Concentrated Phosphate Export Ass'n, 393 U.S. 199, 208 (1968), the
Supreme Court has experienced little difficulty in detecting unfair practices through
several levels of distribution, regardless of the degree of corporate ownership. Perkins v.
Standard Oil Co., 395 U.S. 642 (1969).
98 Because of aggravated abuse of fiduciary obligations, in Broomfield v. Kosow, 349
Mass, 749, 212 N.E.2d 556 (1965), the court imposed a constructive trust on sums paid to
a corporate lender pursuant to a construction contract rendered invalid by the lender's
bad faith.
TEXAS LAW REVIEW [Vol. 49:650
determined prices, veto power over suppliers, and restrictions
on equipment purchases.9 D
8. In case of termination, requiring the franchisor to give
adequate notice, to conduct a public sale, and to account to
the franchisee for the proceeds of any resale or, if the business
is retained by the franchisor for operation as a company store,
requiring payment to the franchisee of the full fair market
value as a going enterprise.
9. Requiring the franchisor to return to the franchisee all over-
charges for rental, equipment, and inventory, and to account
for all kickbacks. 100
10. Rescission, including a reasonable charge for the franchisee's
use of the franchise and an allowance for the value of the
franchisee's services. 01
103 News Syndicate Co., 164 N.L.R B. No. 69, at 422 (1967); Mister Softee, Inc. 162
N.L.R.B. No. 22, at 354 (1966). Contra, Southland Corp., 1968-1 CCH NLRB DEC. (170
N.L.R.B. No. 159) 22,351, at 29,465 (1968).
104 FTC v. Texaco, Inc., 393 US. 223 (1968).
105 Id. at 228-29.
106 Aamco Automatic Transmissions, Inc., 3 TRADE REc. REP. 19,283, at 21,436,
19,425, at 21,536 (FTC 1970).
107 Standard Oil Co. v. United States, 221 U.S. 1, 66 (1911).
TEXAS LAW REVIEW [Vol. 49:650
even though not technically to'restrain the alleged antitrust viola-
tion.1 08
Although no United States court has yet considered the applica-
bility of fiduciary obligations to franchising, a Canadian court has re-
cently done so in a case of first impression. 1 9 Significantly, the Ontario
court-without the aid of the American antitrust laws-was con-
strained to address itself to basic equitable concepts. After a painstaking
analysis of the franchisor's contractual and practical control over every
aspect of the franchisee's business, it had little difficulty finding the
existence of fiduciary duties and constructive fraud in the franchisor's
secret retention of commissions and rebates from the vendors with
whom the franchisees were required to deal. While relying on cases
such as Meinhard v. Salmon"0 and Broomfield v. Kosow, 111 the court
found "nothing new in the principles sought to be imposed." It con-
cluded:
In this particular type of relationship it appears ... that
franchisor and franchisee are bound together over a long per-
iod of years in a relationship which in many respects is almost
as close as that of master and servant. While of course it is not
the same, nevertheless the relationship is so close that confi-
dence is necessarily reposed by the one in the other.12
The abuse of that confidence through self-preference was held action-
able.
franchisee to obtain a fair return for his investment and effort. Al-
though the franchisee should not expect a guaranty of success, the
franchisor should be prepared to demonstrate reasonable proof of
sound concepts and empirical testing. While the franchisee should
then expect to be subject to the normal competition of the marketplace,
he should be totally free from both direct and indirect competition
emanating from the very franchisor from whom he acquired his busi-
ness opportunity. Finally, subject to reasonable controls by the fran-
chisor in the operation and disposition of the franchise, it must be
recognized that the franchisee is the owner of an independent business,
entitled to the full protection of that asset which the law affords to
every other businessman.