Galih Ranggawuni

Pondok Pekayon Indah Blok DD 8 No. 22 Bekasi Selatan

0815-986-0228 / 0856-111-2342 | gr.wuni@gmail.com

Pengalaman

Diradja Hotel March 2023 - Now

Front Office Manager
Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative
leaflets)
Train, supervise and support office staff, including receptionists, security guards and call center agents
Schedule shifts
Ensure timely and accurate customer service
Handle complaints and specific customers requests
Troubleshoot emergencies
Monitor stock and order office supplies
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met

Redtop Hotel & Convention Center December 2021 - March 2023

Income Auditor
Ensure that all hotel revenue has been fully and accurately accounted for and recorded in the corresponding
systems.

Diradja Hotel Sept. 2019 - Oct. 2021

Duty Manager
Supervising and guiding the front office team and coordinating the team's work schedules.

Maharadja Hotel July. 2016 - Sept. 2019

Income Audit & AR
Ensure that all hotel revenue has been fully and accurately accounted for and recorded in the corresponding
systems.

Maharani Hotel March. 2013 - Jun. 2016

Front Desk Supervisor
Primarily supervises front desk team members to ensure efficient and smooth operations for producing
excellent feedback and guest satisfaction.

Nuansa Bali Hotel Anyer Jan. 2009 - Jan. 2013

Marketing Staff
Work with marketing team to manage brand and marketing initiatives. Develop and execute marketing
campaigns. Perform market and client research. Create reports on marketing performance.

PT Neo Kosmetika Industri Bekasi Dec. 2006 - Oct. 2008

Purchasing Staff
Research potential vendors.
Compare and evaluate offers from suppliers.
Negotiate contract terms of agreement and pricing.
Track orders and ensure timely delivery.
Review quality of purchased products.
Enter order details (e.g. vendors, quantities, prices) into internal databases.

GE Money Indonesia Jakarta Sept. 2006 - Dec. 2006

Quality Check Credit Dept
Reading blueprints and instructions to comprehend the quality expectations for the product and supplies.
Pendidikan

Universitas Indonesia 2006

Public Relations

SMU 3 Sukabumi 2000-2003

IPA

SMP Fransiskus 1 Tanjung karang 1997-2000

SD Xaverius 2 Tanjung Karang 1991-1997

Keterampilan

Computer Skill : - Internet and Outlook Email System - Microsoft Office - Uleed Video Editor - Pinaccle Studio
Editor - Maxial Hotel Operations Supporting Skill - Realta Hotel Operations System - VHP Hotel Operations
System - Accurate Accounting System - Website Management - Making a Forecast And Maintenance
Inventory - Tax PB1 CMS BRI

Referensi

Dodiek Prasetyo - Diradja Hotel

HR
0813-1108-2417

Yulindah - Redtop Hotel

HR
0812-4058-4580

Nazar Firdaus - Diradja Hotel

Chief Accounting
0813-1840-5809

GALIH RANGGAWUNI