AIT Business Solutions (Pvt) Ltd

ABOUT OUR COMPANY

This is all about our company background

AITBS Sri Lanka was founded in 2020 to meet the growing demand for high quality, cost-
effective IT, consulting services and Project consultation, locally and internationally while creating
significance in IT space. We are forming solid relationships with top-tier companies through a
focused combination of expertise, best practices, flexibility, commitment, delivery and class.

AITBS is uniquely positioned to attract and hire only the most talented and dependable IT professionals by
hand picking only the best of the best to get onboard. AITBS is run by a team of seasoned and specialist
Industry professionals in each of its chosen service offerings with decades of experience in delivering
strategic value to our customers.

We always Value, Understand & Respect our customer requirements, which makes us distinctively outstand
the rest in providing realistic IT Solutions which ease business proceses creating a Tech Savvy environment.
We strive to provide significant time and cost savings, as well as professional project support.

AIT Business Solutions (Pvt) Ltd is committed to be focused more on Business driven Initiatives than on
Process driven Initiatives which provides customers with a remarkable experience on our services.

We are big enough to handle your IT requirements and nimble enough to provide personalized services. Our
professionals have the right skills and experience to play key roles in our clients’projects. Our consultants
have excellent communication skills and are highly qualified.
 AIT Business Solutions (Pvt) Ltd

PROCESS TO SUCCESS

REQUIREMENT
Support customer for
implementation, solve
the practical issues, and
help with support and
maintenance DESIGN
Propose a viable solution to address the
issue with partnered products

DEVELOPMENT
Requirement analysis, budget
consideration, project time frame,
and current issues
IMPLEMENTATION
Support customer for
implementation, solve the practical
issues, and help with support and
maintenance

CUSTOMER
SUCCESS
AIT Business Solutions (Pvt) Ltd

SYSTEM INTEGRATION

Infrastructure Server | Storage | HCI | Tape Library

Networking Switching | Routing | LAN | WAN Wi-Fi | Fiber

Backup & Recovery Data Protection | End Point Backup Archiving

Disaster Recovery

IOT Solutions & ELV CCTV | Access Control | PA Box IOT Solutions

Virtualization | Software Defined Storage

Software Defined
|Software Defined Network | SA WAN

Cloud Solution Azure | Amazon | Google | Ali Cloud

Structured Cabling | Equipment Rack | UPS | Smart

Data Center
Data Center

Monitoring & Alerts Data Center Monitoring | Environment Monitoring

Network Monitoring
 AIT Business Solutions (Pvt) Ltd

ENTERPRISE SUPPORT SERVICES

Over the years we have been able to collaborate with some of the world’s leading third-party maintenance contract
providers, through which AITBS provides a unique service for existing hardware infrastructure covering all the
leading brands such as :

We are proudly extending our support services for the above brands. Apart from that we provide solutions such as
hardware renting (opex model), repairing spare parts and accessories. We are privileged to deliver these services
at your door step with pride.

WE DO PROVIDE :
Enterprise maintenance contracts Servers | Storage | Switches | Laptops | Desktops

Enterprise support service Access Point | NAS | Tape Drive | Spare as a service
Infrastructure rental services

CLIENT SERVICES :- Laptops & Desktops | Spare parts & Accessories

Reparing | Chip Level Repair Services
AIT Business Solutions (Pvt) Ltd

SECURITY
Perimeter Firewall | IPS, IDS Prevention
Perimeter Security
App Load Balancer | DDOS Prevention
Sandboxing & APT Solutions

Internal Firewall | Email Gateway | DLP

Network Security
Web Gateway | NAC & PAM Network | SD WAN

DLP | Data Classification | FIM | Encryption

Data Security
Data Right Management

Next Gen AV | EDR & XDR | DLP

Endpoint Security
Patch Management | MDM & Mobile Security

Internal Firewall | Web Gateway | Email Gateway

Application Security SD | WAN | IAM | MFA | Database Monitoring &
Scanning Application Security Testing & Management

Security Incident Handling | IAM | SOAR | SIEM

Management Performance Management
 AIT Business Solutions (Pvt) Ltd

Information security solutions to protect your

business continuity.
Data is the most valuable asset of any organizaton in the current day and age. Everyday, threats are evolving to

disrupt business continuity, challenge the business growth and harm reputaton.
AIT Business Solutions (Pvt) Ltd

ESCALATION PROCESS
AITBS offers 24/7 industry standard support services

Log Incident
Collect incident details identify case
scenario Verify support & Services

Open Ticket
Issuing ticket Case summary,
assigned engineer details

Analysis & Action Plan

Identify the issue Remediation actions Plan
actions

Onsite Dispatch
Engineer/s, Replacement parts

Solution
Issue remediation part replacement

Ticket Closing Request

Report Actions, Procedure taken

Ticket Closure
Customer feedback
 AIT Business Solutions (Pvt) Ltd
No.106, Bernard’s Business Park, Dutugemunu Street, Kohuwala
Landline +94 112 814 640