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MD RAIHAN MIAH
Address :Dania, Jatrabari, Dhaka
Mobile :01778675685
e-mail: mdraihanmiah62@gmail.com

Career Objective:
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and
skills.

Employment History:
Total Year of Experience :5.7 Year(s)

1. Senior Customer Engineer(Zone Incharge) ( August 1, 2018 - Continuing)

Technomedia Limited
Company Location :NSC Tower , Purana Paltan ,Dhaka ,Bangladesh
Department:Technical Support Division of NCR ATM,CRM,CDM
Duties/Responsibilities:
* PC hardware troubleshooting, maintenance & support
*Instant machine IT support & services by 24/7/365
*Response to down calls of ATM and follow up till the problem resolve
*ATMs PC , reciept printer, card reader and others electromechanical device
installation,configuration, troubleshooting
*ATM software installation & configuration.
*Computer OS windows 7,10 installation, configuration, troubleshooting
*System Image backup & recover
* Manage full zone(Jatrabari,Narayanganj, Munshiganj,Daudkandi,Homna, Bancharampur) as a zone
incharge
* Monitor the day-to-day activities of other engineers in the zone and providing necessary guidance.

Academic Qualification:

Exam Title Concentration/Major Institute Result Pas.Year Duration

Bachelor of
Computer Science & University of Skill Enrichment & CGPA:3.2
Science 2024 4 years
Engineering Technology,Narayanganj out of 4
(BSc)
Diploma in Electronics Chandpur polytechnic CGPA:3.14
2017 4 years
Engineering Technology institute(GOVT.) out of 4
Bausia M.A. Azher High CGPA:4.56
SSC Business Studies 2013 -
School,Baushia,Gazaria,Munshiganj out of 5
Ibne Taimiya School & CGPA:3.93
JSC 2010 -
College,Cumilla out of 5

Training Summary:
 Training Title Topic Institute Country Location Year Duration
Industrial Industrial Control Kuumrul HRD 3
Bangladesh Duet,Gazipur 2017
Attachment & PLC Vision Ltd. Months

Career and Application Information:

Looking For : Mid Level Job

Available For : Full Time
Present Salary : Tk. 21500
Preferred Job Category : IT/Telecommunication, Other Special Skilled Jobs
Preferred Location : Anywhere in Bangladesh
Preferred Organization Types :

Specialization:
It support service

Language Proficiency:

Language Reading Writing Speaking

Bengali High High High
English High Medium Medium

Personal Details :

Father's Name : Md Babul Miah

Mother's Name : Mst. Josna Begum
Date of Birth : January 19, 1998
Gender : Male
Marital Status : Unmarried
Nationality : Bangladeshi
Religion : Islam
Permanent Address : Maddham Kandi, Gajaria, Gazaria, Munshiganj 1510
Current Location : Dhaka

Reference (s):

Name : MD JASIM UDDIN

Organization : Technomedia Limited
Head of Department (Technical
Designation :
Support Division)
Address :
Phone (Off.) :
Phone (Res.) :
Mobile : 01817143507
E-Mail : jasim@technomedia-ltd.com
Relation : Professional