Doc ID: ASPL-IMS-6.

Addon Shareware Pvt. Ltd.

Issue Date: 01.11.2023
Issue No: 01
Rev No.: 00
Last Rev. Date: 01.11.2023

Prepared by: MR Reviewed by : Director Sales Approved by: Director Tech

IMS Objective Chart 2023-2024

S. No. Objectives Parameters Objective Status TARGET

TARGET
PERIOD /
MONITORING
Resource Required Responsibility
Actions if target not
VALUE FREQUENCY met.
DATE
Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24
Accurate Delivery 2 1
Responsible personnel for inspecting items
1 Accuracy of project Delivery Total Delivery 2 1 95% Annual monthly before shipment Project Manager
Accuracy % 100.00% 100.00% #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
On time delivered 2 1
Total Delivery 2 1 GPS tracking systems,
2 On-time Delivery of projects 95% Annual monthly Project Manager
Communication tools for real-time updates.
OTD % 100.00% 100.00% #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
Avg. Rating % 0% 0% 0% Customer complaint form,
3 Customer Complaint 0% 12 months monthly Training to minimise complaint CISO
Total Customer 5 4 5
Avg. Rating % 94% 97% 95%
Evaluate and rate the performance of key
4 Suuplier Performance Rating Total Supplier who 90% 12 months monthly suppliers CISO
provides Rating 2

Actual 100% 100% 100% Legal Perssonel, 100% compliance with

requirements, Regularly audit and review
Compliance & Documentation
5 98% 12 months monthly shipping documentation for accuracy and CISO
Accuracy
completeness. Calculate the percentage of
Target 98% error-free documentation

Employee Training (1 training in Training Conducted 2 2 1 1 Experienced trainers,

6 every month to each employee) 12 12 months monthly Training Materials MR
Target 1 1 1 1
Actual 1 1 1 1
Add new customers in every 3 Trained Sales perssonel, proper
7 months 12 12 months monthly communication channel Director sales
Target 1 1 1 1

PREPARED BY: APPROVED BY: